ANEW Resort Hunters Rest Rustenburg vs Similar Hotels

Some rooms had maintenance issues and concerns about allocated rooms.

Rooms are clean and well-equipped (fridge, microwave, coffee machine) for many guests, but some issues were reported: twin beds uncomfortable for couples, spotlights shining into bedrooms, aircon problems and chilly floors in some units.

Issues with rooms not being ready and general discomfort mentioned.

Overall decent room quality noted, though some issues with noise and light were mentioned.

Several reviews mentioned poor cleanliness and maintenance issues.

Mixed reports: several guests mention very clean rooms, but at least one guest reported hair on the pillow and debris under beds, indicating inconsistent housekeeping.

Multiple complaints regarding cleanliness with mentions of dirty blankets and unmade rooms.

Several reviews mention issues with cleanliness, including a shower drain not working well and bedding smelling of urine.

Guests appreciated the beautiful location and surroundings.

Generally safe and peaceful (gate closed at night, tranquil grounds) and suitable for families, though one guest experienced significant external noise from a nearby shebeen.

The location is praised for its peace and beautiful surroundings.

Positive feedback regarding the location, especially the beautiful view at night.

Overall, many reviews praised staff as friendly and attentive despite some negative mentions.

Mostly praised—multiple comments about very friendly and helpful staff and good on-site service. There is one serious management complaint about a refund handling issue, but overall staff interactions are positive.

Generally positive comments about staff being friendly and accommodating.

Mixed sentiments; however, some reviews highlight friendly staff and good hospitality.

Food was well-received, though some issues with temperature were reported.

Food receives positive mentions (excellent restaurant, good breakfast) but there are recurring issues with timing/availability (restaurant closed at arrival, buffet times, limited breakfast options) and one report of disappointing room service.

Some positive comments on food quality, but also criticisms regarding breakfast experience.

The lack of breakfast and the closure of dining options were noted negatively by guests.

Facilities described positively, but some reviews noted unexpected problems.

Strong amenities: multiple pools, on-site restaurant, safe parking, good grounds and wildlife. Some operational/wayfinding issues noted (pool signposting, spotlights, occasional closures).

Concerns about missing amenities such as microwaves and hairdryers.

Amenities were generally sufficient, but the lack of entertainment (few TV channels) was a downside.

Concerns were raised regarding the value due to recent service issues.

Not explicitly discussed in reviews; assigned the target overall rating as a neutral baseline.

Guests felt they did not receive value for their money due to several complaints.

Most guests felt the stay was worth the cost, with specific mention of cleanliness and quietness.