Occidental Sharjah Grand

This is an amazing location. The hotel is clean, staff is lovely specially Mr Rana and Ms Sara. The rooms are clean and well maintained. The beds very comfy, the view is awesome. This is our 3rd trip here and this time we had a larger group as our previous experiences were as lovely as this one. Thank you Occidental team for your lovely service and we hope to see you again.

Ordered king size apartment for 7 days. Currently still here, but can already say it is great place for its value.

Thanks for good vacation!!! Respect! Occidental very very beautiful place in Sharjah! Thanks for Abulkhayr for our clean room!

The hotel is wonderful. It's conveniently located, just a few steps from the sea. The food is delicious, but keep in mind that drinks are only free at breakfast, even if you have all-inclusive. The pool is clean, and there's also a jacuzzi, a children's pool, and a slide. All the posters and notices are translated into Russian, as there are a lot of Russian speakers at the hotel. The only thing is that the UK power outlets in rooms are outdated and worn out.

Everything is fine, thanks a lot to Abulkhayr.for a good cleaning . Always coffee, tea, sleepers . Child is happy too.

An excellent hotel with friendly and helpful staff. Delicious and varied food, incredible views of the coast. The sea is just a minute's walk from the room. The pool and jacuzzi are fantastic!

We like this accommodation at the Gulf very much and came here 5 times in a row. And we want to come back next year

We had a truly wonderful stay at this hotel. From the moment we arrived, everything felt welcoming and well organized. The hotel itself is beautiful and very well maintained. The rooms were clean, spacious, and comfortable, which made it easy for us to relax and enjoy our time. Housekeeping did a great job every day. The beach was also very clean and peaceful, and the sea was absolutely beautiful. The water was clear and perfect for a refreshing swim. It really gave us that perfect vacation feeling. The food was another highlight of our stay. There was a good variety of dishes, everything tasted fresh, and the service in the restaurant was friendly and professional. Overall, everything was very pleasant and we had a great experience. We would definitely recommend this hotel and would love to come back again.

Rahim was very kind and helpful! We had a fantastic time and the hotel and service was superb, recommend everyone

Very nice stay. Very friendly staff. Beach, pool, room, hotel are clean and tidy. Popular with Russians and with families.

Supper supper supper thanks for all we are very happy i loved ❤️ this hotel 🛏️ end my mom love 😘 this hotel over room was supper clean 🫧 thanks for reception Bahar you are great 🥰🥰🥰🥰🥰🥰

Sirazul is the best, actually he took a very good care of us during our stay, taking care of all the beach area and always approaching us with a smile. Very professional and i wish him the best. Keep up the great work man. Thank u

Superb place for relaxation, can enjoy with family, when I was drowned the staff excellently saved my life that siraj ul..thanks a lot to him.i recommend the hotel to everyone. I stayed at 175 room with excellent view.

The hotel itself was in lovely location and very clean and tidy. Staff polite and helpful FOOD We were all inclusive and this was the main issue. Breakfast was great as the breads and eggs suited my daughter and I The evening meal was a struggle as the hotel did appear to cater for Eastern Europeans and the food was never hot. So our day consisted very predominantly of bread which was not ideal Advice is to take this into consideration when booking

Very friendly and helpful staff, great and various food, overall clean hotel. Recommend for family and peaceful holiday!

"A great hotel right on the shores of the gulf, just 10 meters from the hotel doors to a clean beach. This is our third time staying here. We really like the staff — they are friendly and humble. Room cleaning is always done at a convenient time and in the format we prefer. A staff member named Mostak is respectful, polite, professional, and positive. Keep up the good work!"

I had an excellent stay at the Occidental Sharjah Grand Hotel. The hotel is very well located, with a beautiful beach, clean and comfortable rooms, and high-quality facilities. The staff is professional, welcoming, and always available to make the stay pleasant. Special mention to Monir, who was exceptional throughout the stay: friendly, attentive, very professional, and always ready to help. His sense of service truly made a difference and greatly contributed to making our experience memorable. I highly recommend this hotel and would gladly return without hesitation

Good, nice, excellent, I really liked the hotel and the room, the weather is great, people are friendly

I was waiting this vacation for a long time and im very happy to stay here. Everything is excellent!

It was a really great stay. Everyone is friendly, working really hard to make you feel happy and comfortable. Food is delicious, everything is clean and smelling nicely. Would definitely recommend.

The Beach is very clean. The Pool is very Nice. The breakfast are very Nice. Hotel Service are very good. Sirajul are very friendly.

We spent an excellent time here, the service and team is amazing, polite, helpful, the rooms quality might be better (scuffed furniture, dirty spots in the bathroom). It’s nice the hotel has a custom dinners with different countries cuisine. The beach is large and clean, seafront is extremely beautiful. As well there are public bus stops near, so you can easily get to Sharjah city, Dubai, even Abu Dhabi. We heavily suggest this hotel because of location and service.

Cleaning it is good, thank you. I am really feel funny. Hotel is a very beautiful and clean place. Thank you

We stayed at Occidental Sharjah Grand and were extremely disappointed with practically every aspect of the hotel. The only positive was the beautiful, warm sea, which really has nothing to do with the hotel itself. From the moment we arrived, we noticed a strong musty smell throughout the hotel. While dirt was not highly visible, the odor was overwhelming and unpleasant. The rooms were standard, but the air conditioning was absolutely terrible—so loud that sleeping was impossible. Automatic temperature control did not work at all, and after trying it for several days, we stopped using it entirely. The view from the room could have been nice, but balconies were constantly covered in droppings from nesting pigeons. Drying clothes on the balcony meant they would get soiled. We had a “better room” with a sea view, but the balcony was unusable. Despite visiting the reception four times to request a room change to the ground floor, we were told it was being worked on, yet nothing was done during our entire 8-day stay. One receptionist, Harun, even avoided us when we approached, forcing us to explain everything again to other staff members. The smell in the room was so strong that after returning home, my wife had to wash our clothes four times to remove it. The sports bar also repeatedly smelled of garbage, while the main restaurant was the only place without odor issues. Food was another disaster. We booked all-inclusive, but meals were mostly inedible. Almost everything was over-spiced with strong Indian herbs and curry, including plain rice. Only once during lunch did we have a normal dish—roast duck. The selection was extremely limited, usually only 3–5 main dishes besides salads or garnishes. Our children mostly survived on fries with ketchup, and we had to order McDonald’s or simple pizza nearby because they were hungry. The “Italian night” was beautifully set up outside on the beach, but the food served was completely unrelated—kebabs and Russian-style beef instead of pasta, pizza, or traditional Italian dishes. Other themed evenings were equally disappointing. The pool was okay, but bar service was poor. Staff were often absent, and we had to wait long periods for drinks. Beach towels were given early in the morning and had to be returned to staff, meaning you could not keep them in your room. The beach sand was contaminated with cat feces, with cats freely roaming, sitting on loungers, or leaving waste nearby. In short: Sea: beautiful View: ruined by birds and balcony droppings Smell: musty and overwhelming throughout the hotel and rooms Food: very limited, mostly inedible, over-spiced Staff: particularly reception, unhelpful Pool/Beach: poor service, cleanliness issues This hotel does not meet even 2–3 star standards anywhere else in the world. We will never stay here again. Absolute disappointment.

Thanks to all staff of this amazing hotel! All people are so responsive, Especially Mr Mena, Mr Rana, Mrs Bahar! They are so professional and kind! Restaurant is one of the best in UAE! Sea and beach are the best! Well come back for sure!!!

The hotel is wonderful! We’re looking forward to coming back soon! Thanks to Mr. Mena, Rana, Bahar, Zamira, Alaa! Rooms are comfortable, service is perfect! Swimming pool and beach are very clean!

I want to express my gratitude to the person who cleaned today. Evervthing is clean and tidy the trash is taken out. the bed is perfectly made, tea, coffee water, sugar--he provided everything Thank you so much! I ask for a bonus! Mounir

Good hotel and excellent service room are good clean and beach pool are super nice and comfortable and clean Sajid &rahim good service

We've had a great time, as always. The sea is fantastic, the food is great. Special thanks to Mr. Maurice and Mr. Taleb for the cuisine, also to Shahid for the cleaning!

We booked two Deluxe Sea View rooms with breakfast for October 31. Despite calling ahead and being told check-in was at 3:00 PM, the hotel had neither room ready when we arrived. My family and I waited in the lobby for 1 hour and 15 minutes after traveling from Dubai — no apology, no urgency, nothing. We finally received our rooms around 4:15 PM. The next morning, I asked for a one-hour late checkout due to the hotel delaying both rooms the previous day. Instead of acknowledging the delay, the manager on duty that day (around 10 am on November 1) responded with rudeness, blame, and zero professionalism, offering only one room and insisting the issue was because we “booked late.” Booking at 11 AM for same-day arrival does not justify a 4:15 PM check-in — and no one informed us of any delay in advance. To make things worse, the rooms had multiple operational issues: • Several electrical outlets did not work • AC unit was extremely loud and made sleeping difficult • Balcony area full of pigeons and noise all night • The towels were not changed in our rooms later Facilities were equally disappointing: • Restaurant refused service after 5 PM due to having the Halloween party later that evening — in a so-called resort property • Lobby pool table requires payment (20 AED for one hour!!!), which is ridiculous for this hotel category • Overall property feels old, worn, and has a musty smell • Finally, although they extended our stay for one hour, they did not extend the room locks so we had again to call, argue, and get upset when we couldn’t get our stuff back. The biggest problem isn’t even the outdated facilities — it’s the attitude, lack of care, and unprofessional behavior from that specific manager (unfortunately, I did not catch his name, but he worked the morning shift at 10 am on November 1, 2025). A hospitality business that refuses to take responsibility for its own delays and treats paying guests like an inconvenience should not be operating under this brand. There are countless better options in the UAE. Save your money and avoid this place — especially if you expect even basic standards of customer service and respect.

Excellent service. Professional and careful personal. Quality-price wise. Beach is amazing. Thank you!

This marks my second review after staying at The Occidental Hotel over many months and at various intervals—and each visit has been consistently wonderful. From the moment I arrive, I’m always welcomed with warmth and professionalism by Kristina and Alaa at the front desk. Their friendly demeanor never fails to make me feel like I’m coming home. Kristina, in particular, goes above and beyond in countless ways, offering thoughtful recommendations and assistance that truly elevate my experience. The room provided during this trip was beautifully arranged and quite comfortable. Kristina and Basem ensured everything was spotless, and I was touched to find a sweet note wishing me a pleasant stay. The bed was luxuriously soft, and the view from my balcony was simply breathtaking. Nelson, the chef at the hotel restaurant, is a true gem—attentive, knowledgeable, and always smiling. The breakfast buffet is consistently a highlight, featuring fresh pastries, local specialties, and made-to-order options that cater to every taste. Kristina and Nelson are invaluable assets to this facility, always ensuring guests are well cared for, with the constant support of a gracious lady named “The-Su.” The Occidental Hotel is more than just a place to stay—it’s a place where people like Alaa, Kristina, Basem, Nelson, The-Su, and Munjo transform a routine business trip into a cherished memory. I deeply appreciate each and every one of them for their unwavering politeness, professionalism, and genuine hospitality.

Great location directly on the sea shore. Sandy beach. Friendly and helpful staff. Very good cleaning of Shakil.

I am here for second time. Good hotel with amazing Persian gulf. Good food. Great stuff, especially ENAM!!!

Ckeck in can be easier and faster. Parking is extremely hard to find especially on weekends and busy seasons. Otherwise, no complaints.

We visit this hotel for the first time and have only good emotions. Rooms, service, food - all on the high level. Thank you!

shohag cleaning very excelent thanks shohagh was vary good the hotel is good food also vary good live it

We had the pleasure of staying at Occidental Sharjah Grand in August, and our experience exceeded all expectations. From the very first moment, we felt warmly welcomed, and throughout our stay the entire team was professional, attentive, and truly dedicated to making guests feel comfortable. Every staff member we encountered was friendly and worked with a genuine smile, which made the atmosphere in the hotel especially pleasant. I would like to give special recognition to Harun and Manju, who stood out with their exceptional service. They were always ready to help, extremely responsive, and showed remarkable kindness and professionalism in every interaction. Their positive attitude and willingness to go the extra mile made a big difference and left us with wonderful memories. Thanks to them, and to the entire team, our stay was not only comfortable but also very enjoyable. We are very satisfied and will be happy to return in the future. This hotel is lucky to have such dedicated and talented employees.

The hospitality was commendable, and the service was exceptional, complemented by a beautiful beachfront.

Service, Nice, good and the pool was really nice, good but sometimes yeah not to much a b c d e f g h I j k l m n o p q r s t u v w x y z

I was checked in earlier and got an upgrade for my room category. Service brought macarons as a welcome gift. The staff is very polite and always ready to help. The food is delicious and varied at all meals. The sea is warm, and there are plenty of sun loungers. Everything is clean and well-maintained. The rooms are thoroughly cleaned every day. It's also important for me to have a quiet and peaceful atmosphere. That's why I liked that the hotel was alcohol-free, with no loud music or other noises. I could get a good night's sleep without any disturbances. So I liked everything, thank to the hotel!

Everything is sooo good! The staff is very polite and ready to help with any problem. This is our 3rd time at this hotel, so we know where spend our holidays😋

Amazing hotel, staff, food and facilities!

Overall everything is fine. We are happy about their services Thanksgiving to Rana and tapas for wonderfully job . Hotel is really nice and there's a excellent pool also.

we are 3 persons in room number 221. this hotel is great 👍 the housekeeping service is amazing thanks Rana for giving us very good service

thanks a lot Mr. Mina for the best welcoming to the guests and offering usually offering the best : the hotel is very nice & the room is excellent , everything is wonderful really thanks a lot , we enjoyed the time so much

It was very nice experience good facilities and good customer service especially in the front desk and want to thank Mr. Alaa from reception for the good customer service.

Nice beach, clean rooms, friendly staff, good food. All on the highest quality! Can recommend to go here with family.

We brought a group together from 4 different continents and all of our guests had a wonderful stay. From food to reception to room maintenance to meeting room, everything was excellent!

i didnt stay in the hotel because they said my payment in my booking invalid. and my booking was confirmed in hotels.com and my credit card is valid. until now i dont know what was the problem and did you guys solve the problem or not and how you will make it up to me after you destroyed my weekend. After many year i am using hotels.com the service its getting worst and i dont think i will be using it again in the future.

It was truly a wonderful experience staying at Occidental Sharjah Hotel. The service was excellent, and the staff were very helpful and always smiling. Special thanks to Harun at the lobby reception and the housekeeping team for being so accommodating. Great job to all the employees!

I would like to share with everyone about Occidental Sharjah hotel. I was spending 9 days It was amazing holiday. We'll, its very good to have holiday for family for bisness trip. The weather that time was wonderful, not too hot. It's comfortable. The beach was so clean. It was my third visit the same hotel. The place save. About the reception The stuff very kind, friendly and hopefully. I would like to say thank you very much indeed to Mr Mena. He is very attention to every tourists. Also thank you to Abbasi, Harum are help any time if ask something. Location is save and around lots of interested places I like activities, often go to swimming pool, jacuzzi, gym if I need some help I had got it. Thank you giving us help to Farook, Ralaim and other stuff. Well, I would like to say thank you very much indeed to Mr Anil Kumar Singh and thank you all stuff especially to Maurice Kozma, Executive Chef, Laemar always smile and hopefully, she is very kind, George, Naveen are kind, hopefully , too. The Meena restaurant, we have food are delicious and different all the time. The rooms is clean, comfortable. Thank you to all stuff. Thank you to Narek for support for everything. Also I often go to Spa, thank you very much indeed to Surya. She is professional, I recommend Surya to all my friends and colleagues who like look after yourself. I plan to visit again to meet New Year 2026 and summer holiday.

Occidental hotel is an amazing place the staff are so sweet and the service is on another level there are many awesome activities to do here like swimming,tanning,playing volleyball or tennis.the hotel is overall very clean and I can sleep in peace.Occidental hotel is amazing a one of a kind hotel,I recommend you visit.sirajul is an amazing staff member and can grant you a thrilling visit.

According to Occidental Sharjah Grand hotel im regular customer for coffee shop here and i would rate my positive experience .. The place is very clean and comfortable quiet and peaceful and the staff are cooperative and polite also welcomig i would like to mention here specially Mrs.sumaih almarzouqi she really friendly and i helpful i would like to add about coffee staff girls the waitress (Nelam) her service is very efficient and her coffee is delicious number 1 finally i would recommend the price is reasonable

Want to thank all the wonderful team for our enjoyable stay at your hotel. Special gratefulness to Mr. Alaa at the Front desk. His help and attitude are just beyond any praise. My family really felt at home while there. Already looking forward to our next vacation.

good food and good service Beach very beautiful and everyone is so kind thank you and i will come back

Perfect for families location is wonderful pool clean and secure staff are friendly and helpful breakfast very good...dinner was very poor.

Wow thats a great stay at this hotel I like it so much.everything was really wonderful .Im very happy to get good service .Room was clean and cozy .Everyday they changed everything.Towels and all kind of sheets was fresh.I would like to thanks Rana for his perfect services as i expected👍

Overall good, except food not for Indians veg, but internal team tried with some options, Still I will suggest to have some Indian food also in menu.

Hotel is very decent and cozy we are really enjoying here at this hotel . Beautiful view of the swimming pool and the Beach. Room is clean and comfortable thanks Rana for your hospitality

Почему вы превратили хороший отель в колхоз? Для чего включили его в туристические пакеты? Чтобы быть Турцией или Анапой? Зачем добавили какие-то непонятные Активити (зумба, дартс)? Всегда эмираты считались отдыхом премиум класса, тихим и спокойным, не доступным для пакетов! Во взрослом бассейне (глубиной 3 метра) постоянно купаются и орут дети, их никто не выгоняет, даже с матрасами и кругами, которые «немного» мешают. Еда слишком посредственная, раньше было лучше. Кондиционер воняет и не регулируется.

Parking is always available. Close to airport

Good hotel for the price.

The stay was very comfortable as the room was cozy and the ambience of the whole property made it even better especially the beach side which was awesome. The food also was 8 on a scale of 1-10. We both enjoyed our stay and would surely recommend our family and friends

I've been to almost all the hotels along the sharjah coastline and expected just another tired experience as the rest However the staff were wonderful and food at Meena and la baba was lovely No one gets in ur face , housekeeping were very polite The pool and slide were well kept and the area from the beach to the main bldg very clean I'd love to stay there again

Had an amazing time at the Occidental Hotel Sharjah! The combination of good food, a relaxing beach atmosphere, helpful staff, and a wonderful room really seems like it made for a perfect stay. It’s great that we had such a positive experience, especially with the added bonus of a workshop!

Would recommend Occidental Sharjah Grand to all those who are looking to have a wonderful and peaceful time with great food.

Beautiful beach, large spacious rooms, staff are friendly and helpful. A nice getaway, balcony rooms are a plus

.

We had a wonderful time at your hotel. Nice rooms good pool and beautiful beach. The staff was so friendly and helpful. The house keeper kept everything perfectly nice and clean and always with a smile. We loved eating at la Bamba. The hotel is a bit “dead” in the evening. Would be nice if the area with pool and foodball table was open in the evening and if it was possible to have a juice or coffee there in the evening.

I’m like

Rundown stinky!!!!

The cleanliness is not good. The bathroom floor coukd never get dry. The bathtub wouldn't let the water drain, so I had to not shower and wait till I get to a new hotel to shower. The sink was not draining either when I arrived and then it was fixed. The food is good though and the pool is good and deep (2.85m). The easy access to the beach was a plus too. Just wasn't satisfied with the cleanliness mainly and the bathroom.

👍

Beautifup hotel with sea views, nice pool and beach access

Room is clean and tidy. There is taxi available any time.Swimming pool is clean, beach is clean, they provided towels for swimming.Breakfast has lots of variety. There is nearby grocery store, walking distance.Meal inside hotel is pricey.Beach view is a must, beautiful scene.Aircon is good, not centralized where you can control it by yourselves.You have to call if you will be late for your check in.Will book again, highly recommend.Hope they will provide affordable rates again.

Go service, Nice personale, and the buffe restaurant is very good. But I mis more variation in the menu restaurant, and why not also serve alcohol free beer this place.

This is not a 4 star resort. Pool area is Ok. The room itself is terrible.

Rooms and carpet dated, needed a new coat of paint. Same for the bathroom. In general pleasant

Nice hotel. Attached beach is beautiful. But far from Dubai. Hard to get Transportaion to and from Dubai downtown. Staffs should be nicer.

This property was very clean, the wokers was very courteous and very helpful. The restaurant food was very unacceptable. Food from breakfast is served at lunch and dinner. At dinner even water is not available. It's for purchase and you're not allowed to bring your own. My daughter in law 4 years old daughter didn't eat her breakfast, we decided to bring 2 dry rolls to our room. We were treated like criminals. We didn't even leave the table and like 5 staff circle us like detectives. We felt very embarrassed n harassed. I understand their's policy but it could have been handled differently. The staff was just doing what the supervisor instructed.. i would not recommend

The staff were always happy to assist however possible which was amazing for us because our luggage was lost in transit and they provided us with essential toiletries.

Great experience beautiful place good attention

Nice place, nice food, very clean and tidy, customer service 10/10

Family atmosphere, nice and clean beach.

Lovely resort. The hotel is a little dated, we had a corner suite and the paint was stripping off the wall - not a biggie but it’s Dubai so was unexpected. That said, it wasn’t overly priced so you get what you pay for. Pros - Gym was a definite bonus, everything you need to get a decent sesh in, pools great, beach access awesome, Cabanas super comfy, friendly staff, free shuttle to shopping malls is a pure gift!! and the breakfast buffet was fabulous. Con’s - weird smell in our suite, not sure what it was but we couldn’t get rid of it. The buffet dinner was shocking - I mean terrible! The only thing good about dinner was the dessert, which I’m not a big sweet eater but it was really the only thing on offer. All in all, a nice budget resort

Old and run down

NA

Staff were amazing.

Room is very nice but hallways need updating.

Good property on the beach.

all was good I did love it

Rooms are big, comfy big bed, felt safe, breakfast ok. Staff helpful Nice clean nice hotel

Staff is excellent from the checkin team to Haroon with bags and the staff on pool and restaurant! Well done

From beginning to the end of our short holiday we fill very happy, no worry about anything, good breakfast, lunch or dinner, clean swimming pool, private beach, water sport, kids room, playground

Amazing staff

Staff and activities

Good stay! Nice and comfortable

Hotel location on the beach is amazing Beautiful views of sunset at the beach. Meena Restaurant staff are amazing. Variety of foods for all meals. Bathrooms require major renovations. There is mold in bathroom that needs to be addressed. I recommend remediation using bleach, then caulking be applied to tiles on all bathroom walls. Love the hotel location but needs some TLC.

Excellent hotel. But you need to pay the all inclusive before you arrive because it can be pricey pay per meal like lunch and dinner. Cabana room excellent! TV channel not good very blurry where you can see image well. But I had my computer with Netflix so it was not a big deal for me.