Crowne Plaza Shenzhen Longgang City Centre by IHG

Staff & food

Nothing

Hotel Lage soweit ok.

Kein Essen und keine Getränke mehr bei spätem einchecken. Keine Hilfe vom Personal z.B. etwas zu bestellen.

Sehr gutes Restaurant, Frühstück sehr reichhaltig und international

Breakfast and big rooms and very clean

Construction in front

De service van Autumn

The location is amazing. It's very close to various malls, supermarket and the park. The metro station is also not far away. I loved the room. It was spacious and comfortable to stay. The breakfasts are great.

The staff did not speak English very well, but they were eager to assist in all possible ways. They used machine translation. There is a minor language barrier.

Excelente quarto, confortável, equipe atenciosa e receptiva.

Nada a reclamar!

Schone en mooie grote kamer. Heel veel faciliteiten. Zeer goed internet zonder blokkades. Dus Google e.d. werken gewoon.

Yolanda was great!

Everything about this hotel was awesome, from staff, facilities and location.

Norhing

早餐太棒了, 吐司非常好吃, 麵包也很讚, 超棒的

睡覺的枕頭太軟了, 肩頸不舒服

朝食がかなり良かったです。ロビーもくつろげました。

深圳の場所柄なんでしょうが、ロビー階のトイレがタバコ臭く、利用時にきつかったです。ウォシュレットがあると今後も利用したいと思いました。

Tout!!!

Rien

Hotel is very nice. Staff is friendly. It's at a good location with lots of restaurants. Metro stop is a short walk away. I didn't use it but there's a small kids club. There's even a mini library with books and magazines.

Excellent hotel

The staffs are helpful. The breakfast is excellent. Happy to have kid amenities! The Chinese restaurant is delicious!

The pillows are too soft but the staff provide me extra one to support.

Heel groot hotel met vriendelijk personeel.

Alles was prima

Nice clean facility

Communication barrier

Breakfast is just amazing. Suite is great value for money. Sound proof is the best. Rested very well.

Bed is on the hard side if you like soft bed

Overall very comfortable stay. Breakfast was good. Offering a variety of choice.

Best Pillows worldwide i had in 35 yrs travelling. Spacious hotel and good bar / restaurant.

A bit noisy due to neighbour music club.

工作人员非常helpful

One of the best hotels I've stayed in China.

000

Check-in was fast, room was clean with comfy bed and pillows, buffet breakfast was very good with wide range, friendly staff, other facilities was very good, wifi was good speed.

Could have a few english tv channels

It has exceeded my expectation. Friendly and professional staff. Clean, comfy and spacious room. Delicious breakfast with good choices. Got free drink coupons - pleased to get them. We’ll visit again for sure.

A little bit noisy for the hotel location. You’ll get noise at night for rooms facing the bars, or day time for rooms facing the main road. We stay on the side facing bars. The noise level is acceptable as we stay on 12th floor.

I had a fantastic stay at this hotel! Check-in and check-out were smooth and efficient, and the staff are exceptionally polite and attentive! The rooms are spacious, well-maintained with comfortable beds, ensuring a restful night’s sleep. The attention to cleanliness and comfort truly enhanced our experience. The breakfast buffet was another highlight, offering a wide selection of both Chinese and international dishes. The variety of fresh fruits was also a great touch, catering to different tastes and preferences. Considering the price, this hotel offers excellent value for money. With its great service, comfortable accommodations, and diverse food options, I would highly recommend it to anyone looking for a pleasant and hassle-free stay in Longgang.

Location is ok

Swimming pool was closed without announcement during booking and it was priority for the booking. Cigarettes smell

Last weekend me and my friends stayed for a night here. The check-in is very efficient and the staff are very friendly. After checking the room we went to the Club Lounge because our room includes free access. The staff immediately greeted us and explained the offers and pricing. We were not supposed to eat dinner yet because it was quite early but the staff showed us the variety of food and was very nice so we decided to have an early dinner with friends with paying extra which is very worth it. will definitely stay here again when we visit Long Cheng.

The staff are warm and kind. Very helpful.

The environment is very good, Staffs are very helpful. Breakfast is exceptional good! I will definitely recommend to others with No reservation! Thanks for the service!

hmm, no... hard to pick any even someone is very picky!

Jeg har overnattet her flere gange og som altid var det også denne gang en super oplevelse. Specielt morgenmaden er ganske enkelt uovertruffen. Kommer helt sikkert igen

It is not the first time i stay in this hotel. Breakfast was very good and room comfortable and clean. Also fitness facilities and the swimming pool were very good.

Location is not the most practical one, because you need to use the car for any move. But if you have to stay in Longgang district, it is perfect.

The best thing about this hotel are the room which are big, with a good bed. I al reliving one star as the hotel seems to be a bit tired now. And staff in the restaurant for dinner and lunch was not enough and was not attentive. The health club seem a bit tired as well. Overall, not a bad hotel for a one night stay.

I chose this hotel with mixed feelings, as while there were numerous positive reviews, there were also a few negative comments. We were fortunate enough to have Daisy Guo assist us during check-in. She was upfront about the possibility of noise from either side of the room and kindly allowed us to choose our preference. However, during our three-day stay, we did not experience any noise. The hotel went the extra mile by providing two pairs of 3M soundproof earplugs in the room, which we appreciated. Daisy's friendly and helpful attitude left a very positive impression. We were slightly disappointed to learn that a swimming cap was required for pool use, but the female staff member who assisted us was extremely dedicated and went out of her way to resolve the issue. While the pool was a bit too deep for us, her attentiveness to our comfort and feelings stood out, even though there was no fault on her part. The buffet was excellent, offering variety each day with thoughtful changes to keep things interesting for long-term guests. The food at the Chinese restaurant was wonderful, and if you decide to skip the buffet breakfast, I highly recommend having breakfast at the Chinese restaurant, especially their all-you-can-eat and drink (任飲任食) menu! That said, there was one instance where a front desk staff member was less than helpful when I inquired about a delivery. She simply told me, in a rather cold manner, that deliveries would be placed on a table near the entrance. In contrast, concierge staff member Sear Lin was outstanding. He proactively offered assistance and consistently maintained his helpful attitude throughout our handling of delivery order. Additionally, the newly opened 大运天地 (Dayun Tiandi) is very close by, enhancing the appeal of this hotel. The room amenities were of high quality, and the bed was exceptionally comfortable. While the hotel could benefit from some renovation, it is still well-maintained overall. In brief, we enjoy our stay in this hotel!

良かったです

Hotel valido completo di tutti i servizi e in zona servita di locali e servizi. Colazione super per qualsiasi gusto ed esigenza. Completato con piscina interna, palestra centro massaggi. E' situato nel distretto di Longgang quindi a più di un'ora dai distretti di downtown come Futian e Nanshan, nonchè dall'aeroporto.

Very kind reception staff. I got a room upgrade. A few hours later I had to ask for a stay extension and they left me in the same room for the same rate

Rent og veludstyret værelse og godt udvalg i restauranten. Personalet er venligt og imødekommende.

Honestly can't think of anything remarkable, sorry

Struggle with wifi, struggle to get good coffee in the mornings, struggle to communicate with staff, cafe food

Hotel is nice and new, very clean. Club room floors are good but the club lounge is small for a hotel like this. WiFi is not good for westerner.

location was great and staff were wonderful specially the person who served us. There was noise from outside on the 6th floor but we were moved upon request to another room. Great place to be and i would reccommend this hotel to everyone

the noise from the bars at the back of the hotel

Overall, the hotel is good, but the staff is what makes it truly exceptional. Οn April 30th at noon, the staff member at the concierge desk was amazing. He was incredibly helpful and anticipated my needs. I've been staying at this hotel since it opened and I continue to believe that it is the best hotel for visitors to Longang .

Nice gym facilities Very good breakfast,

Construction work outside, but Hotel informed us

The staff was excellent, very helpful and polite

Food at the restaurants needs lots of improvement in quality. Room was outdated and furniture were worn

Good customer service and good breakfast! Nice bathroom

Nah

Breackfast Is good . delicious. and, Reception, Tom cai <-name Very kindness , i looking forward to see u again. thanks.

x

Everything is perfect

X

Too hot at breakfast coffee shop.

Allow early check in and late Check out

Very clean rooms and helpful staff

Breakfast good. Location good.

My room was next to the lift mechanism.

酒店非常方便，服務人員從進門開始到前台還有餐廳都非常親切

I would like to say thank you to the staff in Crowne Plaza Hotel (Shenzhen). Peter Wu, Luna Yan, and Balo Luo. They were very helpful when I had the problem on my courier delivery. They were very patience, kind and polite to help me through all the courier problem. Their services were trustworthy. I would like to come again on my next trip.

Good breakfast ; lots to choose from. Very Good service from staff overall, just English speaking ability was lacking

Many of staff could not speak english

High standard hotel. Great bar and restaurant. Service was brilliant.

Liked everything on the hotel. Really enjoyed the stay.

Great service, food was delicious particularly in chinese restaurant and all day dining restaurant, their breakfast selections are great with western and locals authentic offering . friendly staff, Good Location, definitely best choices in Longgang for stay & enjoying the food.

ホテル自体は非常にきれいで、部屋は広くて設備も問題ない、スタッフの対応も丁寧でした。本当に評価したいとお思いますが、隣接してるクラブは夜中(4時)までずっとどんどんドンの音がしててなかなか寝れませんでした。非常に残念でした！

Crown Plaza is a good hotel but it commits the same mistake like other hotels, i.e. turn off air-conditioning in Winter which makes the air inside the room very stuffy and hot while outside is cold. However, they responded very fast and turned on room air-conditioning within a couple of hours after I called the front desk.

Hotel was clean and quiet. Breakfast was very good. Overall I can't complain about anything. Location maybe not quite so central but for my purposes it was good enough.

Very clean and very comfortable. Buffet is one of the best in the area and good price.

It was an ok stay. Service was fine and room was clean, nothing is special.