Hotel Centrale Best Western Signature Collection

Great Location and nice reception with Italian leather seats n sofas

all good

Excellent rooms, and the staff were amazing happy and nothing was ever a problem

Nothing

Colazione ottima, posizione buona, Spa molto bella e rilassante

Se il servizio delle bevande calde tipo il caffè, acqua calda per te’ fosse automatico da caraffe o distributore, sarebbe meglio. Senza dover chiedere all’inserviente

You are the besssssssssssssttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt!

Bardzo dobre śniadania

Lage-Perfekt im Zentrum der Altsdadt Frühstück genügend Auswahl für alle Geschmäcker Zimmer schön gross

Internet im Zimmer etwas schwach und unstabil

Our favourite hotel on our tour of Italy. So friendly. The hotel is well placed in Tirano for the train station and good places to eat and drink. Rooms are really comfortable and the breakfast second to none.

L’emplacement

La propreté

Ottima accoglienza da parte del personale. Sia la signora/ina Irina (spero il none sia corretto), sia la sua collega alla reception sono state molto gentili, riservando attenzione e disponibilità. La colazione è varia con un’ampia selezione di torte artigianali. Personale in sala gentile. Posizione nel centro storico, molto buona con ottimi ristoranti nei dintorni.

Non dipende dal personale, ma dagli ospiti che c’erano: hanno iniziato a sbattere le porte la mattina presto, con chiacchiere sul corridoio. Purtroppo le brutte abitudini si portano anche in vacanza.

Excelente las instalaciones, la ubicación y el personal ! Las chicas de la recepción son excelentes y dispuestas felicitaciones

Me gustó todo

Hotel Centrale was perfect for myself as a solo cyclist. Breakfast was excellent, service and staff were very friendly and helpful and the location was perfect just outside of the center of Tirano. Affordable, and will be planning a return visit. I didn't get to use the spa facilities but next time I will stay longer and do so!

Spa at additional cost and booking of specific time

Amabilité et professionalisme du personnel, la situation géographique, petit-déjeuner.

ras

Accueil très chaleureux, sympathique. Emplacement agréable au cœur du centre historique. Bons restaurants et bar à proximité. Proche de lieux d'intérêts. Petite chambre mais bien équipée. Bonne literie. Bon petit déjeuner.

Todo genial , desayuno riquísimo y variado

Nada

Breakfast, position, personal

Shower did not work well, WiFi weak

La colazione molto fornita e buona..la posizione dell hotel ottima in pieno centro .. Hotel pulito e molto grazioso..da tornare

Sehr freundliches Personal check in ohne Probleme Für 10 sfr Fr großzügiges Buffet Zimmerpreise ok

Kann nichts Possitives sagen

Overall a tired building that would benefit from a complete refurbishment, however an extremely proficient and engaging front desk team

Nice enough hotel generally but the air con didn’t work in our room, so 24.5 degrees overnight.

Lovely hotel in the old part of the town - a bit of a trek from the train station. Outstanding staff.

Genel olarak çok temizdi. Çalışanlar da ilgiliydi.

Her yer çok temizdi ancak maalesef çarşaflar lekeliydi. Çok yorgun olduğumuz için resepsiyona iletmedik ama iletsek eminim ilgilenirlerdi. Tren istasyonuna da biraz mesafe var.

In centre of old town and had nice sweets at reception!

Our room-top floor next to maids room so noisy from daylight and light shining from there into room all night, shower water not hot enough and curtains didn’t roll up even though they were like blinds so view not easily accessible

Sitio, limpieza, atención de la persona de recepción, la habitación

Todo me gustó. Quizás la falta de parking aunque hay cerca

Sehr schönes Frühstücksbuffet.

Das Kissen im Bett war hart

Lovely hotel with very helpful staff in a very nice part of town go for a walk around theback streets of the hotel very interesting, we stayed in five hotels on our trip between Genova and Milan over the alps on the glacier and Bernina expresses and this was the back hotel by far

Found this gem on our trip through Italy into St Moritz. Would have loved to stay longer and enjoy the spa and continue exploring the town. Great hospitality and services all around. Very ample rooms. Bed was harder than expected but still had a good nights sleep. Definitely recommend the location.

Everything

Staff member Victoria was the rudest person I’ve ever encountered in all my hotel experiences

Breakfast was great, location is old town but easy flat work to main area with shops but theres plenty of nice bars and restaurants close by, bathroom was really good

Bedroom decor looks a bit dated, colours etc

We had a wonderful stay here for sadly just one night in Feb 2026; the hotel is modern inside but very traditional from the outside. Its in a great location off a square with a church and cafes. And there are great places to eat and drink just down the street or further into town. Tirano is a lovely place to visit

Beautiful en suite with complimentary shampoo/conditioner etc. Staff extremely welcoming and polite. Breakfast had everything we wanted and more.

Nothing !

Really enjoyed staying here. Room lovely. Service was great. Buffet style breakfast to start the day. Good base for exploring Tirana.

Top location

Clean tidy bed very confee Staff was sensational

L'orario dell'area wellness è assolutamente riduttivo rispetto alle potenzialità. Domenica chiuso e sabato pomeriggio solo poche ore. Alla mattina sempre chiuso.

The staff at the reception were kind and friendly. The rooms were clean and comfortable. The location was nicely typical of an Italian city. The location is a 10 minute walk from the Bernina train station.

A little expensive, but since we had to be in Tirano and had to stay somewhere, we had to pay for it.

Very comfortable and not too far from the station. Customer service was very good and helpful.

Hotel in posizione centrale e collocato nel centro storico di Tirano. Piccolo ma dotato di tutti i comfort, in perfette condizioni. Abbiamo utilizzato anche la spa. Personale molto cortese e professionale. Stanza bella, di dimensioni adeguate.

Nulla

Ótimas instalações, limpeza excelente,tamanho do quarto muito bom e ótimo café da manhã

O chuveiro não funcionou. Apenas a ducha pequena estava funcionando. Nos ofereceram para mudar de quarto mas como seria apenas 1 noite optamos por ficar no mesmo quarto.

Posizione e SPA

Camere vecchie

This hotel was perfectly located - 10 mins walk from the train station and in a lovely, narrow cobbled street area. Irena ,the receptionist, provided us with a lovely welcome and was very informative about our hotel stay and giving recommendations on places to eat. All of the staff we encountered were friendly and helpful. I travelled with my partner and we were celebrating our 60th birthdays and on our arrival we had been given a room upgrade, birthday scroll, chocolates and a glass of fizz which were lovely touches. The room was clean and spacious and the bed was comfy. Our European travel adapters only fitted one plug socket in the room but this seemed to be a current theme on this trip & not exclusive to this hotel. The bathroom was clean with a jacuzzi bath and toiletries were provided. Breakfast was included in our stay and there was a large array of delicious foods to have including hot and cold food all presented nicely. We would definitely recommend this hotel.

Everything about our stay was fantastic the staff , the room the food. All made a memorable stay would highly recommend. To anyone.

La posizione, la pulizia e il buffet della colazione

Il centro benessere che non è fruibile. È chiuso domenica e lunedì tutto il giorno e il sabato chiude le 17. In sostanza su 4 giorni di soggiorno non sono riuscita a fruirne

This was one of the hotels on our holiday that I wasn’t sure about and the options seemed pretty thin in Tirano. If we return again I will look further. It was fine but we didn’t love it. When we arrived the receptionist was amazing..so warm, friendly and helpful with our luggage. She also gently suggested (and she was right ) that we should reserve a taxi for the nest day when we go to the train station. It’s slightly more than the advertised 10 minutes and the cobbles are not for the faint hearted. I was surprised with a 10.00am checkout but we were assured to take our time …as long as we were out by 11.00am. We got a phone call at 10.20am!! This is the earliest checkout we have had in our month long holiday. It was also strange that they are a Best Western Hotel but not super connected. In fact all the internal branding is another chain. She also said my booking came from an unusual Italian Travel agent when I had booked via the Best Western Website . Onto the bathroom. The toilet was running water when we entered the room. The towels were fabulous…the fluffiest of our holiday. The shower was a shower over the bath (unlike the photos of the room I thought I had booked) and there was no handrail to assist entry and exist. It WAS a nice looking spa bath but we didn’t require that. Disappointingly the room was super hot. The air con wouldn’t cool and we cooled by opening windows (which required closing when trucks started moving around in the early hours ). Every time we left the room it reverted to heating!! The location is fabulous in the old town and it is much more attractive and has better and more authentic dining options than those right near the station. Apparently there is a spa ( we weren’t aware of it at booking ) but at €50.00 to use it we didn’t take it up. Breakfast is in a pretty but tiny room and it was nothing special. Items ran out and I didn’t see replacements but this may have been because the one very busy staff member didn’t have time to- or space!! Since checkout I completed a review sent to me by Best Western. Since then I keep getting request from the hotel itself. I’ve e mailed saying they are annoying me and I have already provided feedback. They have not resolved that. It’s a functional hotel, clean and comfortable. The room was spacious enough for us both to open suitcases ( as we weren’t going to unpack for one night ). I like its location. Some of the failings can be easily resolved and some like room temperature and interfere with Best Western require some investment.

Egy nagyon ízléses, kényelmes hotel.

A nők nevében írom😊: a tusolóban nem állítható a tusolófej magassága. ✌️

Das freundliche Personal

Wellness Spa zu Wir haben extra deswegen dieses hotel gebucht Sehr schlechtes Internet Fehrnseher auch nicht möglich Bestätigung CHeckvin 14 uhr In der Mail Aber tatsächlich erst 15. 30 Uhr Ich fahre viel in Hotels und kann Fabelhaft nicht vergeben und nicht verstehen

The hotel is a short walk from the station(arrived off the Bernina Express). Pleasant, helpful staff, good breakfast. Room clean and warm.

Great modern hotel in the centre of Turano. Staff is friendly and professional, breakfast was. Excellent and spa area and a massage is highly recommended: Giulia has been an excellent and very professional masseuse, one of the best massages I have ever had.

Kahvaltı. Çok güzel. Otel sıcak. Merkezi.

Hotel molto accogliente, pulitissimo e staff molto cordiale. Ottima posizione. Consiglio vivamente

Personel au top, Chambre très agréable, Déjeuner très bien, Calme mais bien centré

Deux matelas, et non un!

Beautiful, hotel in a a fabulous location in Tirano. Convenient for shopping and train station. Quiet too

Spa was not open day that we visited

Great location, great staff and a really comfortable hotel. Staff were really welcoming (Irene). Rooms were really comfortable. We had lovely mountain views. There was plenty for breakfast and it was tasty. Be prepared for the church bells to ring until 10pm and then start at 7am and the odd barking dog. We would definitely stay there again

Adorei o café da manhã, muita variedade e tudo gostoso. Todos os colaboradores do hotel foram gentis, educados e simpáticos....em especial a garçonete responsável pelo café da manhã, Sheyla, ótima profissional.

O cobertor estava com uma mancha de sujo.

Für uns war es in allen Teilen die ideale unterkunft. Sauber, freundliches Personal, ruhige Lage

Clean

Shower poor

The front desk clerk was very good and they allowed us to sit for breakfast earlier than it actually opened as we’re had an early train out. Air conditioning was turned off at the hotel.

The room was comfortable and well equipped, as was the bathroom. The breakfast was well presented and a good variety. The member of staff who checked us in could not have been more friendly and helpful, offering us a drink of water and information about the local area, restaurants etc.

The room felt quite small and dark and one of the lights didn't work in the bathroom, so that was gloomy too. Other than that a very welcoming place to spend our one night.

We stayed in this hotel as part of a trip through Switzerland and Italy. We found ourselves in need of help due to an unforseen issue as a result of a rail strike and the staff could not have been more helpful in assisting us. The room we stayed in was very spacious and of good quality with a lovely bathroom and spa bath. Air con worked well. Staff were very attentive. Breakfast was of good quality and an excellent range of food. Overall a very good experience.

Located in the old section of town with many convenient options for dining nearby. The rooms were very large and the hotel had a spa as well. The breakfast was very good and everything was quite reasonably priced. The staff was wonderful.

Bedside lamp light bulb out

Quiet comfortable room. Good location. Helpful staff.

Hyvä sijainti mm. Bernina Express -junalle. Huoneen koko ylitti odotukset. Siisti, hiljainen hotelli. Hyvät sängyt. Poreamme, kylpytakit. Aamiaisesta ei kokemusta. Ystävällinen ja miellyttävä henkilökunta. Ilmastointi.

Das grosse Bad und das Frühstück

-

colazione e posizione super, bagno ok

letti scomodi

Everything. Location, staff, cleanliness all outstanding.

La pulizia

Niente

Excellent location and very very friendly and helpful staff. And that’s where the positives end. The room was dated, but that can happen. More worryingly, it was very dirty. I stay in hotels biweekly, and it’s been some time that I stayed in a property this filthy. There were clouds of dust on the floor, with dead flies, ants and whatnot trapped in spider webs. The shelfs in the “wardrobe” were similarly dirty. The walls had blood spots (probably from the killed mosquitos), the blinds on the windows too. Shower had poor water pressure and water was lukewarm at best. The AC functioned, but emitted sounds of an old tractor. Windows provide no sound insulation.

The Hotel Centrale in Tirano is lovely. The check in experience was very easy. The hotel staff were very friendly and professional. The rooms were very well appointed. The bath towels were oversized which I really appreciated. It is well located to walk to cafes, restaurants, sights etc. I would definitely stay at this gem of a hotel again.

Staff were very friendly and helpful. The breakfast was really good. We had to leave early to catch the Bernina Express at 8.06am, and the staff opened the restaurant at 6.45am instead of 7am to accommodate us. The shower was very powerful and water really hot. The location was fairly good, only 10 minutes walk to the Bernina Express station.

This is a beautiful hotel, very attractive, modern and clean. The breakfast is a good deal for 10 Euros per person. You can walk to the train station/bus terminal, and Bernina railway station, restaurants, the main Basilica, laundromat, and shopping.

If you are coming from another major city on the train to Tirano, make sure you know how you are getting all the way to Tirano. They are working on the rail lines as of July 2025 and you must ride a bus from the train station at Lecco. It is worth it! Tirano is beautiful!

A very pleasant stay. Polite and helpful staff. Close to all amenities and quiet.

Great location to spend the night before or after the Bernina Express thru the Alps