ibis Bengaluru Hosur Road - An Accor Brand vs Similar Hotels

Recurring complaints about very small rooms and bathrooms (described as 'capsules' by some) and occasional uncomfortable beds; a few guests found rooms comfortable. Overall slightly below target due to size concerns.

Mixed to negative: some guests found rooms comfortable and well maintained, but several reported small rooms, blocked washrooms/drainage problems, slow hot water and non-functional exhaust/TV issues.

Rooms varied in size with some being smaller than expected, but overall comfortable.

Rooms were spacious, but some issues noted with bed comfort and noise insulation.

Mixed reports: several guests reported unclean rooms/bathrooms at check-in and poor bathroom cleanliness, while other reviews praise very clean rooms and specific housekeeping staff. Overall slightly below target due to repeated cleanliness complaints.

Mixed sentiment: several guests praised cleanliness of rooms and common areas, but there are strong complaints about unclean floors, glue/dirt marks and a pungent smell in at least one room.

Some guests reported cleanliness issues, particularly with bathrooms.

Rooms were overall clean, with good housekeeping and attention to detail.

Frequently called out as a positive (good location, near office, convenient), with multiple reviewers listing Location as a pro.

Strongly positive: multiple mentions of ideal/business location and easy access; location is consistently highlighted as a major plus.

The hotel is noted for its excellent location, especially for business purposes.

Superb location near mall road and amenities, with great views.

Generally strong service with multiple mentions of helpful housekeeping and named staff (Vijay, Surya Kant, Kim, Lari, Andrew) providing prompt, polite assistance; some negative notes about front-desk professionalism and a few rude reception experiences, but overall service sentiment is positive.

Generally positive: staff behaviour, attentive housekeeping and helpful service were frequently praised; a few operational issues (bill not provided at checkout, occasional staff behaviour complaint, long check-in) were noted.

Guests highly praised the staff for their great service and attentiveness.

Staff service was amazing and very helpful, with several positive mentions.

Breakfast received mixed feedback—some liked the spread but others found it bland, without salt, lacking variety and relatively costly; food pricing seen as high by multiple reviewers.

Generally positive: breakfast and dining were praised (multiple choices, good spread, value for money in some reports), though a few reviews noted menu limitations or higher food cost.

Food quality is generally praised, though there were some minor issues at breakfast.

Breakfast options praised, though some thought it could have more variety.

Issues reported with lifts (only one working), TV not functioning at times, older hairdryer and missing items (towel, soap, napkin), and some cleanliness of corridors/elevators; basic amenities present but with operational problems.

Mixed: fitness center and parking are available and appreciated, but guests reported issues with TV channels, dodgy Wi‑Fi, ventilation in gym and some maintenance/provisioning problems.

Standard hotel amenities; some improvements needed in the spa.

Good spa services and international power outlets, but some facilities had concerns.

Several guests explicitly called out poor value for money and said the hotel felt overpriced for what was provided; others found the stay acceptable. Overall sentiment leans negative on value.

Mixed: some guests felt breakfast offered good value, while others complained about food cost and occasional lapses in maintenance reducing perceived value.

Pricing may be perceived as high given some complaints about the overall experience.

Overall value criticized due to high prices and inconsistent offerings.