Hotel Classic Diplomat

They didn’t make it clear that the hotel will charge for water,even i stain something on the bedsheet they charge for the bedshet also. The fridge and kettle are also not working i told them to change but never change it.

Everything was great

location is great for airport

Decently priced hotel near airport. Convenient. Good food.

Well located for the airport but next to a very busy and noisy road. Rooms were ok for the price

The hotel is close to the airport and the staff were fine but seemed very stressed and were not courteous to each other. The area that the hotel is based at is very rough with lots of people asking for money. I struggled to get into a taxi on 2 occasions outside the property. The hotel was extremely noisy throughout the night into the early morning with people running about, pressing door buzzers and shouting. I would risk a longer journey to the airport in return for a nicer area bext time.

I stayed here 3 nights after arriving to India and before flying onward to another destination in the country. Location is near the airport which was convenient for catching an early morning flight, but also because it is close to the airport it is very noisy at all hours of the day. I know this isn't the hotel's fault, but the windows and walls just seemed so thin that I could hear dogs barking, horns honking, and even music playing down on the street all night. The room was clean and comfortable enough otherwise.

For an overnight stay for an early flight, it was just ok. Our fridge was not working but staff came and replaced it. The shower had was not hot and not even luke warm..it was fresh. Staff were nice and helpful and the bed was comfortable.

Nice hotel to stay at for transferring to the airport next day. Checked in at 11pm with no problems

Amenities around property ok for me. Alot of noise in AM within the hotel including dragging furniture around the stone floors. Went on all night. Road noise but that is understandable. WiFi and shower good.

Amazing

It was very easy to get to the airport. Staff were very nice also. I’d stay there again.

Property was overall safe, convenient and comfortable for a nice family stay. Room was as per photo. Food and airport transportation is overpriced

We stayed here for one night after arriving in Delhi, we checked in at around 1am, and had no issues with check in. We had initially booked 3 rooms for 7 people but on the night added an additional room and they were able to accomodate. With traffic getting out of delhi airport, the hotel is around 30-40mins away by car. The room itself was clean, and the breakfast buffet was nice. The staff were all very friendly. There was hot water and AC worked. For the number of people we had and the price we paid we have no complaints. One thing to note, they mention parking is available, but parking is just outside the hotel, so I can imagine at times parking might be difficult as there is only enough space for a few cars.

Overall a good stay. We needed a place for about 5 hours and it served the purpose. The staff was overall very friendly. The front desk person seemed a little short on patience. The wifi is not enough for working. They gave us the password on two tiny pieces of paper but it was so faded that it took us a really long time to figure it out!

Ambience Cleanliness Responsive staff and prompt services Food taste good Main important closest to airport and even having heavy traffic you can reach airport in 40min otherwise 10min drive

Very close to the airport, fine for a quick overnight stay, basic facilities.

Friendly welcome. Good levels of security - both at reception and in bedrooms. Spacious shower, with sensible drainage, leaving rest of bathroom with a dry floor. Excellent air conditioning. External photos of hotel are misleading, as it is faced by a flyover ! Then, traffic on the exit road from flyover often builds up, so outside of hotel can often feature near stationary vehicles, many of which are using their horns. So, ask for a rear facing room !

I was checked in for one night to sleep after a long flight, but I was in a terrible room full of noises ( maybe aircon), I couldn't sleep. Then I complained to the front desk (no apologised), then they changed me to another room which was okay. But still, I think it's not worth to amount I paid.

Expensive when compared to other hotels with similar services

good hotel near IGI, very friendly staff. Room was clean and comfortable. Internet is very good.

Likes: clean, easy to fit 5 people in 1 room which was important to us, 2 bathrooms in our room which was excellent for 5 people Dislikes: hotel arranged airport shuttle was overpriced compared to uber, outside noisy street

We had problems with shower Staffs are very friendly

There was no hot water for a shower the roo. Was small and smelled of wee , it was just dirty all round

The Expedia had not booked the room despite 100% advance. Hotel denied entry and says that booking came after rooms sold out. I reached hotel in the morning 8am and was told that rooms are under cleaning and I will get in 1 hour. I wanted to go to conference so kept luggage and left. Came at 7 pm to know that rooms are full and my booking was invalid. They denied room. I protested and showed the booking confirmation but after some time dumped me in pathetic hotel room 1 km from hotel. Somehow stayed as it was late. Not sure whose mistake but I am suferer. Will never book from Expedia and stay in this hotel.

Noisy - upstairs noisy. Street noisy. Owner told me I have to pay for 3 days minimum even I needed only two days

Not very clean,air conditioning not working,tv channels only in Hindi No proper toiletries.the towel are smell of bleach and very very worn out. The room service are very slow had to wait for food long time. No wake up call even though we requested it.the car to take us to airport are very late we almost missed our flight (it’s not free by the way) Will not recommend this hotel to anyone.

The staff is AMAZING, the hotel is clean and comfortable. In a busy area, the guards outfront and the staff themselves made us feel so safe!! The food is also delicious and everyone is so helpful. Could not recommend enough, if you come to Delhi, you should definitely stay here!!!

Staff , food and Room are great Wifi for apple device needs to be sorted

Property is good middle class hotel near the International Airport. Nothing fancy, but clean, great staff, and adequate restaurant.

Dirty disgusting. Checked in and Ac unit poured water in our room. Went to front desk and asked to switch to another room immediately. They said have to check it out. Had to argue for a new room wasted 1 hr of my time. Only positive is restaurant. Hotel staff just hands key at check in doesn’t explain or tell you anything.

Good for the price and that it was for a transit halt

Great place to stay for layover flight from check in to check out everything was great

Considerable road noise and hallway noise. Not very impressed by professionalism of staff.

Nice stay . Very close to airport . 24 hour shuttle service . Food is expensive .

The best 4 star hotel i have ever been. Especially the food here is very very tasty. The rooms are near and clean and fully comfortable. A very good experince of mine staying at this hotel.

Toilets were bad. Bed spreads and pillows were not so clean

Check in was a breeze. Room is small but for a solo traveller spending overnight in Delhi, this is an OK place as it is conveniently located near the airport.

It was good staying with your hotel

Good clean hotel. No hot water, but we got in at 4am so didn't bother brining it up as something for them to look into. Would stay again.

I have been to India several times and this is the best hotel near by the airport. Clean room and nice staff. Would like to recommend for travellers who have to stay near the airport.

Great Hotel very friendly staff always ready to help you. i stayed here 3 times never had any problem.

Family room smaller than expected. 2 bathrooms provided but fairly basic. Getting wi fi connection was fiddly. Breakfast did not offer any variety and is not worth paying for.

Had the worst experience Where do I even start: - was given the wrong room then made to wait til they found the correct room - we all got gastro (including 3 year old daughter) from the food at the hotel - the toilet flooded all the rooms on the first floor overnight. notified them at 6am and still not cleaned by midday. Asked to have room moved but they said they had no available rooms. Asked for a refund and was told that they can’t refund. The only choice they gave us was to stay in the poo flooded room for the remaining 2 days. We had to leave 2 day early and get another hotel. This place is a complete waste of Money. Would not go there even if they paid me.

Nice and clean Hotel Better than other Budget Hotels in the Area

No great at all, will not stay here again. Uncomfortable room and even the intercom was not working

Short over night stay. Was suitable for that, close to airport.

near airport. good for transit purpose or short visit to delhi

The hotel is very busy and the lobby tends to be crowded, but I had a good stay

Have stayed here before and it was OK for one night stay before a flight. This time however no so good, No hot water and despite having paid for breakfast with the booking they tried to charge me for it again. Eventually sorted this out but took over an hour and could have done with out this extra hassle just before a long flight.

Kettle was defective replaced after two calls. Blanket cover was not looking clean but changed. Sugar ,milk and tea sachets are three each it should be four or five. Staff is good.

Our booking included airport transfers and on both occasions they were waiting for us. The surrounding area was very busy but the hotel was a haven. Good food.

Dirty, noisy and in the middle of a filthy area next to a motorway flyover. The best thing about it was that we only had to stay there one night as we were leaving the following day. Delhi hotels generally speaking as we tried at least 5 of them are all dramatically misrepresented by the photographs and the claims made for the accomodation, do not pay before you get there and check the room before you check in - be prepared to walk away and find something that is at least close to your minimum standards and don't accept their claims that there is a cancellation fee when they have openly lied about what they offer.

Have stayed here earlier also. Pleasing experience.

Friendly staff and very prompt. Very approachable staff and friendly. Understood the need of mine and were ready for my arrival.

On a major street with many hotels. Rooms spacious & comfortable, restaurant good (slightly pricey). They also have a bar with some food items; the cocktail list looks interesting but the Gimlet was horrible.

I STAYED JUST ONE NIGHT. IT WAS OKAY. I DID NOT HAVE BAD EXPERIENCE.

Nice hotel fr sort stay just they need to fix their beds other wise food and staff is good

It was very conveniently close to the airport

They did wake up call and already had taxis waiting. Great job !!!

They met us at the airport and then took us back to the airport. Very nice.

Staff were pleasant. Front desk had problems finding booking. Breakfasts and evening meals were of good quality. Packed breakfast not reccommended. Our room did not face the front of the building so was quiet.

Hotel is convenient as it is close to hotel. Ok hotel for a short stay. Would give 3 star. Staff good, helpful. Hotel has a restaurant also and has room service

Decent airport, close to the airport - and hence the Cantt area. Slightly off the approach from the main road, we had to take a back alley to come to the hotel, but nothing too off about it.

Very clean and staff was excellent+ food was very tasty. Staff is very helpful and speaks English. I will recommend this hotel .

asked for 2 queen size beds or even 2 twin size got 2 single size beds pushed together i waited 1hour for toilet paper after calling the front desk 3 times the food at the restaurant down stairs was OK not the best I would rate this hotel only a 2 star the only good thing about this hotel is its really close the airport

Classic Diplomat hotel near IGI Airport ( Aerocity) is ok, nothing spectacular , fancy or glamorous hotel. It`s ok for a day or two, specially in transit. I stayed there two nights, for my connecting flight at 2 am. Staff does not seem to be very knowledgeable about the hospitality field. Mostly from the door man to the helper for the regular stuff look for tips, don`t seem want to be there . My impression. That does not mean the hotel was not good enough to stay a night. It is on a very busy street, that have highway traffic, one have to be very careful just to cross it. The Airport line Metro station is about 10 minutes away, but one have to walk through all the garbage ,junk and uneven surface, nothing paved, and if you want to walk on the road keep an eye on the coming traffic. My room did not have any view, there were curtains , but there was nothing there,. Dark alley. Bathrooms were reasoanably clean , shower curtain needed to be clean more often. There was no safe for safe keeping in the room, Breakfast was mostly Indian food,. But the omelet was available with the regular tea and coffee without drinking the Indian Masala Tea. There are tons of hotel in that stretch of road, mostly budget type, and better hotel with lot more money are also in around this hotel. Rooms were although dark but were reasoabnavly quite. I tried to be as honest as I can, no axe to grind. It was ok for transit.

Hotel close to the airport. Great staff but room wasn't clean. Bedsheets pillow and towels were washed but way too much overused. Pillow was torn.

Its nice and comfortable. Most important it suits my budget.

They sold me a presidential suite that is nothing but a normal room. It took the staff a long time to provide me with a wifi password. The wifi was very slow and could not accomplish much. Bad customer service

the only positive I believe was room service, it was quick and the proximity from IGI T3.

Though our stay in Delhi was only for 2 nights, we had time to go sight seeing and do lots of shopping. Delhi has changed since we last visited in 2009. The airport, highways, metro and numerous shopping malls provides a GOOD IMPRESSION OF THE NEW DELHI. We shall come again to spend at least a week the next time around. The only setback we had experienced is the lack of cash due limited supply of Indian Rupees. No help rendered to tourist at the Airport and banks. Hope this would be resolved soon.

In my first night I didn't have hot water in my bathroom. Too annoying after your arrival from airport and a long trip.

Not so Good... Wondering why it was given 3.5 stars???

Great hotel. Had a nice dinner in the hotel bar. Room was clean and comfortable but noisy. The access road to the airport is about 200 m from the front door and the fare was 250R

on the outside, it looks pretty average due to the high traffic volume and dilapidation of the area but on the inside, it's been renovated and is quite luxurious.

I stayed only one day at the Diplomat, but it was a very nice experience, and will choose to do so again, should I be in the area. Great staff, very nice room

Good for transit as it is near to Delhi international airport. Restaurant is nice but buffet breakfast included is awful. No choice for English or continental breakfast. Otherwise a fairly decent hotel.

Staff was good, hotel is very close to airport, good room size and best to fly in or out of IGI Airport Delhi

This is a nasty cheap hotel, even by cheap airport hotel standards Airport pick up was indication of hotel - hotel had to be contacted 3 times before they bothered to reply, driver managed to drop my luggage at every gutter, pothole etc while we wandered around the car park to find the car (no it did not come to pick up area at terminal) Note for non-smokers - when I asked about smoking rooms the room I was booked in became a smoking room by the simple expedient of someone showing up to remove the smoke detector so assume all rooms will smell of cigarettes

Hot water availability is poor, Poor Wi Fi., Poor Periodic Maintenance of Locks etc., High Charges for early check in, Checkout and Airport Transit, Excellent Restaurant.

For the price I paid, it is an OK stay in Delhi. I would not pay the board rate which is way over priced. Don't expect too much,this is a nice budget hotel with the basics. If you go by this criteria, it is really quite OK for traveller like me that frequents Delhi.

This hotel is a "ok" option if you are spending one night to wait for your connecting flight from Delhi airport since is fairly cheap and close to the airport. The hotels needs a bit of maintenance however that is a common problem that I've seen in most of the hotels I've stayed in Delhi. The only real "negative" thing I can say about this hotel is the fact that the offer Airport Shuttle when you book via Hotels.com but in reality they don't.

Such a wonderful hotel right next to the airport. Staff are very friendly and helpful. Service provided is classy and the food is amazing. Room clean and very safe place to trust your belongings.

Very poor service and bad experience. No one listen and pass the buck. You will never get what you have paid for

This hotel is real close to the airport and Aero-City metro station serving downtown Delhi and the airport. You will not be impressed with the hotel looks, but it was clean, had a good bed, AC, and the restaurant has good food. Nicer and newer hotels not far away, but if you want to save some, this is fine.

The hotel does what it says on the tin. Large, clean room which had two king size beds. Modern TV. Basic furnishings but consistent with what I would expect from 3 star hotel. Nothing flamboyant but equally nothing bad. The beds were comfortable. We arrived In India at 1am so just needed a room near the hotel as our pickup was not till Midday. The hotel was ideal. Breakfast was limited, but for western tourists there were cereals and fruit which suited my family well. The water was not warm but the staff immediately came out sorted it out and then we had instant hot water. All in all no criticism. If you want a relatively inexpensive stopover then this is ideal. If you want 5 star luxury for a single night then not the place for you.

An tired but well run hotel, with great staff, convenient to airport.

It was a good hotel, not one of the best. Good for your money

Will never be back Lost 1 of 4 hours of sleep - they were even rude to the Expedia people trying to fix the problem.

We stayed at this hotel for one night because of its price, and proximity to the airport. The staff was very helpful and even allowed us to check in to an empty room early untill our reserved room became available. The room was clean, beds were comfortable, but overall the furniture was a bit worn out and could use replacement.

We stayed at this hotel during our recent trip to India. We found it nice environment, comfort stay, clean and well managed with supportive staff and nice room with good facility. The morning breakfast was good with nutrition food and fruits. We enjoyed at this hotel.

Just an average hotel. A 2 or 3 star would be more appropriate.

I've used this hotel multiple times because it's a very good value and very nice hotel for a day or two. When you exit the airport I would recommend using the "Prepaid Taxi". It's the best value to get you to the hotel.

Nothing whatsoever to say or recommend stay away fellow travelers

There was a miscommunication between the hotels.com and the hotel. Although we confirmed the booking with the hotel beforehand there was no car to pick us up from the airport (as promised) and when we called they couldn't even find out our reservation. But lateron they handled everything well and we are satisfied with the services. The breakfast was OK but not great.

My hotel experience in classic diplomat was between average and good.

The hotel is nice and located well. The only concern for staying at this hotel and other hotels in this area is taxi to the airport. Even if you book the taxi it does not show up on time and hotel is likely to do the price negotiations at the last minute.

Nothing great Wouldn't spend this kind of money for this quality of stay.

Don't ever stay at this hotel. We only stayed here due to airport proximity but the place is a death trap. The bathroom, in particular, gets covered with steam and super slippery(probably due to the cleaning products used on the tiles). Despite being extra cautious when I came out of the shower, I slipped and fell and twisted my knee and hip right before setting out to tour Northern India. The staff could care less and offered some food from their dingy restaurant. They just made false promises saying they will look after it...whatever that is supposed to mean. I am just grateful that i didn't hit my head or have a more serious injury. The room also had some bugs flying around, was grimy and the portable heater was giving off strange sparks so we decided to unplug it for our safety. Do yourself a favour and stay somewhere else.