InterContinental Shijiazhuang by IHG

Perfect location

提供加湿器

小崔

因为行程有变，酒店Bliss很快的响应及时解决。酒店看着也是当地还可以的酒店，回头一定来入住

Good Jerry

都挺好的，前台lillian服务好

位置优越，位于万达广场附近，房间面积大，前台杨经理安排房间满意

They let people smoke in the restaurant. Despite asking them to tell them to stop since it's illegal and annoying for non smokers like me, they did not say anything.

设施完善，卫生一尘不染，交通便利，Amy服务态度热情周到，有一种宾至如归的体验，环境幽雅宜人舒适，非常值得推荐

非常不错

服务态度特别棒啊，每个人都面带微笑彬彬有礼，尤其是Lily 专业热情周到细致，帮助很大，对这个城市的了解特别到位，

设施设备进一步更新升级改造现代化一些智能更好了

VK态度好

无

酒店位置绝佳，毗邻万达广场，出行购物超便利，推窗可见高尔夫球场美景。房间宽敞整洁，床品舒适亲肤，卫浴空间大，设施齐全。甜甜服务贴心周到，早餐丰盛多样，体验感满分，性价比很高。

无

前台Kelly服务积极且热情 整体入住很满意

无

Hotel staff all very kind ; friendly and helpfull. After a long trip I arrived hotel little late and Mrs. Kara at the reception really help great and very quick. Thank you very much again.

前台kylie服务热情，我们在这家酒店度过了一个愉快的假期，这里的环境非常宁静和舒适，而且距离景点也非常近，酒店的餐饮也很不错，特别推荐他们的早餐，非常美味。

Everything was great at this hotel from the moment we checked in until the moment we checked out. The reception staff welcomed us very politely, and all the hotel employees speak English, which is very nice. When I went up to our room and opened the door, I was very surprised by the value for money because the room was very spacious with a large bathroom and a very clean shower. Overall, I would rate the cleanliness of the room as 10 out of 10 and the interior as 10 out of 10. Overall, my stay at this hotel left only positive impressions. There were a few situations that arose, and the hotel staff responded to them immediately. I would like to give a special mention to the girl at the reception desk named Zoey. This girl provided excellent service. She is a true professional in her field. She responded immediately to all my requests and wishes, from problems in the room to ordering food. Conclusion: I was very satisfied with my stay here. If I visit this city again, I will definitely stay at the same hotel. Many thanks to all the staff.

Smooth check in and was greeted by a friendly staff, Kylie Li. Next to the hotel there is a Wanda plaza where you can find eating options as well as a convenience shop which is convenient. The room is clean and spacious. Clean toilets, comfy bed. Overall a pleasant stay.

位置

卫生，管理，设施，服务态度

We were particularly pleased with the quality of the services provided, as well as the cleanliness of the accommodations. Furthermore, we would like to commend Kara for her exceptional assistance during the check-in process.

Kara was wonderful with all the help she offered always smiling always very courteous always very helpful. She is exceptional in her duties.

Behavior

Location

No air conditioning

The staff from this hotel is very helpful, especially the staff Jerry, he offered lots of help during my stay.

The room and bed were quite comfortable. The staff always had a smile and were very helpful, so we had a good stay. There's a Wanda shopping center right next door where we had really good meals. The pool is a bit small, but it wasn't crowded so we could still exercise. Other potential management improvements are that the Agraria San Francisco toiletries that are pictured on the website were not seen. There are large refillable bottles in the bathrooms so we couldn't tell the brand. The hotel's pro-environment policies are excellent; getting rid of the small plastic bottles is great. It would still be helpful to know the brand of products offered. We loved that we could choose to not have towels or linens changed and also be rewarded for each day we supported green policies. One has to ask for this at check-in or a day before you'd like the service though. Check-in didn't go as smoothly as expected. Although our room was prepaid through Hotels.com, we were told it wasn't and asked to show our receipt. It then still took a few minutes to get in touch with management and confirm the room was pre-paid. Room service is limited at night; no Chinese food, desserts, or wine but only simple western foods like sandwiches and salads. This should be stated more clearly on the menu. Why is it not possible to even get a serving of cake or ice cream or wine at 10 pm? There are no pay-on-demand movies. Only tv channels are available. Still, this is top choice for SJZ at a good price.

石家庄最好的酒店了，值得入住

Customer service Mr. Louis Chang helped me go through the internet to purchase high speed train ticket to Beijing. He was so patient and polite to help the customers, and did excellent jobs. I thank him so much .

주변에 완다 쇼핑몰이 있어서 다양한 식당을 접할 수 있습니다.

편리하고 친절하고 숙박에 충분이 좋았습니다.

Very good International hotel in a good location of Shijiazhuang. Breakfast buffet is amazing with a large array of food types. Hotel did have a bad smell of cigarette smoke even though I asked for non smoking room

地理位置优越，有免费停车位。前台服务热情周到，对会员识别度高，办理入住、退房手续迅捷。房间干净整洁，有空气净化器感觉很贴心，网速也挺快，这是一次满意的住宿。

整體來說非常好，但是房間暖氣不能調較，非常熱，令我失眠，夏天去便沒有這種問題

This is a truly beautiful and comfortable hotel that is quiet and has outstanding amenities and is also within walking distance from a great shopping mall.

wonderful experience

perfect location

Air conditioning wasn't working in the room. English communication a big problem, not good especiall for a so called "international hotel". Would try somewhere else next time.

excellent service as per normal intercontinental brand. lack of western cuisine at restaurant. and buffet should have better quality food. enough quantity.

convenient location. good service standard. but breakfast and dinner buffet can be better. need better quality food. not just quantity.

This hotel is very clean and nice hotel wanda shopping center is next door but little far from railway station i like intercontinental hotel

Really good hotel but one niggle......the room ac couldn't get cold enough for me.

When staying in this second-tier Chinese city, it's worth spending a bit more to stay at the IC. The staff is friendly and very helpful. The rooms are spacious and kitted out with very modern decor and furnishings. Definitely deserving to be part of the IC chain. There is a convenient shopping centre next door if you need to buy anything. Would definitely book again if I ever find myself in Shijiazhuang again.

in accordance with the expected standards of intercontinential.

excellent place to stay