The Manor West Hotel & Leisure Club

Need a bit more lighting in the bedroom especially around the mirrors/dressing area

Very good, friendly staff

They have a good included breakfast and a nice fitness facility with a sauna and a pool. Staff were very accommodating!

There was a shopping center nearby, and the hotel had great access. The room was clean and comfortable, and the French toast from the breakfast menu was absolutely delicious.

Staff were really friendly and d

Restaurant staff -some were obviously not happy about their job , blunt, etc. others language was an issue. We had previously stayed at 5star hotels in Ireland and use of pool facilities without the need of a shower cap was no issue but at this property it was required and they would charge you to buy one

Family room refurbished. Food was amazing staff are really friendly and helpful

JC was amazingly helpful with recommendations for pubs, taxis, and anything we needed. She was friendly and quick too. The beds were hard, but we forgave it since JC more than made up for it being so helpful. Since it was a bank holiday we were unable to use the spa facilities in the allotted hours.

Excellent hotel, good staff, great breakfast and good restaurant for evening meals, pool and gym very good, family friendly, only negative is room walls are very thin so it’s noisy at night.

We booked an executive suite so I could work while away. Room was partially cleaned on day 2. On day 3 no room cleaned even at 5pm after leaving it empty for the day with a clean request on the door. Asked for a flat pillow never cane had to ask again. For an executive suite & a much higher rate I would expect better service & a better quality room. As for the restaurant, the Indian host was hard to understand a little grumpy & slammed our food on the table after he served a different table before us, even though we arrived 10 mins before them. We watched as he struggled to interact with the older people & made them feel very uneasy & not welcoming. Advise would be replace him with a better hostess and place him in the kitchen away from paying guests. We had din 2 nights then left for better surroundings. 3 rd time at this hotel but I think it might be our last. For what you pay and food quality I think better places to stay out there. Main reception staff were excellent once we made any issues known and fixed in a timely manner. More management of cleaning staff and restaurant staff would be advised before you lose more paying customers.

Very good stay

Just what we needed for a local wedding.

We had a great stay. The staff helped us with getting tickets to a local football match. Everything was extremely clean and the room was so spacious.

I have stayed in the Manor West on more than a dozen occasions but unfortunately this particular time it was not a good experience which resulted in myself and my family leaving a day earlier than planned from our trip. I explained to the staff member at the desk upon early check out the issues but unfortunately we were not willing to risk another nights stay I can not fault the staff or food as they were brilliant ,as always.

Great place, loved the pool.

Friendly, old-fashioned service and a warm welcome in a comfortable modern setting.

Nice hotel

Beautiful from start to finish. Leisure facilities included, which we happily used. Playroom for kids. Breakfast was lovely. Room spacious and a bunk for my kids which was a bonus, fridge and kettle in room. Ironing board, iron and hair dryer. The welcome sign on the tv on arrival & throughout the stay made it feel personal. Thought the staff were very friendly. Thanks ,lovely hotel.

Hotel was clean and bed was large. Staff was friendly, except restaurant staff very stiff. Breakfast selections (came with cost of room) were nice, but pancakes had no flavor. Area around the hotel is wierd - LARGE segmented shopping mall and a run down house next door. Views of the mountains beyond the mall were nice. Would stay here again but for one night, like we did.

Excellent hotel, very good service. Spotless clean. Nice leisure centre. Perfect location for travelling to Dingle, Kilarney even Ring of Kerry.

The staff at the Manor West is incredible. They are the epitome of the word “hospitality”. I was there recently for a last minute trip due to a medical emergency and the staff was incredibly accommodating and supportive. The psychical hotel itself was the perfect home base, clean, QUIET, and surrounded by perfect amenities.

Fantastic breakfast. Swimming pool has knackered the children so it’s been nice and peaceful. We will be back soon

Beautiful hotel, great location. Spacious rooms, food was great and staff were very friendly and helpful

Children running around corridors late at night. This is NOT a comfortable hotel. Staff are nice but indifferent to service. TERRIBLE internet connection in the room. Of you’re a family with young kids stay here, otherwise avoid.

Fabulous hotel with lovely facilities and very friendly staff. Food was delicious and the pool was great for families. The room was large for a family of 4 and it was very quiet and comfortable. We loved our stay and would highly recommend

Arrived at 15.04. My wife asked at coffee dock for a coffee ☕️ to be informed that they had closed at 15.00. Even though they still filling coffees. We were told that the hotel was very busy and we had to have breakfast at 9.30. Yet we observed people coming down for breakfast at 10.05. Breakfast room was 75% full

Very good All round..

Syaff were great, friendly and helpful.

All the staff were incredible, from the front of house to the cleaning team to the bartenders. Jacy at the front of house was so friendly and particularly helpful with a tonne of things, including transport and recommendations. Breakfast was great, the spa was a treat, and the hotel was within perfect distance from the wedding we were in Ireland for. Supermarkets, coffee and fast food all within a stonesthrow from the hotel. Tralee centre was a 20-30 min walk away, also bus routes in I believe. A great stay in a beautiful part of Ireland. Highly recommend

Very helpful staff upon check in. Breakfast was excellent and very good table service. Beds comfortable and bathrooms very updated.

Located right near a shopping center. The hotel was nice, clean and convenient. The breakfast was good - but remember to reserve your table.

Very clean, great staff!

The staff were 10 out of 10 very helpful

Absolutely lovely room, the nicest we stayed in on the whole trip Breakfast was great and the staff were very friendly. Unfortunately we couldn't use the pool because the hotel still insists on swimming caps (get with the times) which was the only disappointment.

Good layout everything accessible cannot fault had a great stay

front staff made an issue that I booked through a third party and insisted the room wouldn't be suitable but had no alternative.

Nice breakfast. Front desk staff have issue if you book through third party, as mentioned multiple times.

Friendly staff close to the city centre

Staff very helpful and polite. Room was lovely and spacious. We had a problem with the safe but a manager helped solve it quickly and efficiently.

Location and service suited me well

Nice updated property, and the staff are very helpful and efficient! The bathroom is good and large but the shower is very small.

Very well presented and spacious rooms. The check-in process was quick and efficient (which I appreciated after a 3.5-hour drive to get there). Ample parking outside.

Staff was friendly. Breakfast was good. Room was garbage. Temperature control in my room didn't work. Sooo hot in there. They gave me a fan after 20 minutes of searching for a new room. No idea why that took so long, but to no avail. Also, the toilet and wood panel it was attached to was falling off the wall. There was a large gap between the unit and the wall and it creaked like it was coming off at any moment. Not comfortable to say the least. So we slept little in the heat, and had to hover a bit in the bathroom. Check out lady said "sorry" and sent us on our way. Not what i expected. Disappointing.

Excellent value for money- large modern room big bath & shower- quiet, comfortable great staff & great breakfast! 💯

Nice comfortable stay

The hotel was in excellent location. The staff were friendly and the food good.

Breakfast

Perfect as always.

Very ordinary views out over shopping car parks

Fabulous stay beautiful room lady on reception that checked me in was very helpful only critique would be they should keep the restaurant open a little bit later than 830. Maybe 9 o’clock

My stay at the Manor West was excellent - we also rented a conference room - food was excellent - service was excellent - great leisure centre - couldn't fault a thing - will definitely be back

We were coming to Tralee to celebrate my daughters 9th Birthday, I messaged hotel and asked if they can prepare something - they said yes, chocolates and card will be waiting for her. I was very disappointed to only find a card, no sign of chocolates! If I knew I would pay to have something ready for her! First hotel everto show so little effort and it supposed to be focused on Families... Also room was very clean but smelt really bad, I think it was cigarettes? Lovely bathroom, lovely clean white sheets. Lady in the reception not good, was telling me how much Expedia paid her (I booked via Hotels.com) using Tesco vouchers, it took her about 10 minutes to finally tell me that all I had to pay was 40 Euros for extra person/bed, which we didnt use anyway... We will not be back to this hotel mainly due to the disappointment for my daughter...

Brilliant team. Lovely rooms. Warm clean. Food excellent and excellent value

lovely hotel, only downside, booking play room, booking breakfast and breakfast itself was poor - no hot buffet, you order it, everything we ordered arrived cold and my full irish was really a half irish (1 suasage!)

This was a lovely stay, I’m only sorry I wasn’t there longer. Every staff member was really friendly and helpful. Breakfast was great, many options. Room was big, very comfortable bed, and warm.

Coming from a picky hotel person, this hotel is excellent! Convenient location, beautiful hotel and restaurant, clean, and great friendly staff. Highly recommend. Probably the best sleep I’ve gotten at a hotel.

My favorite place in the area, anytime around here, this is place. I would wish more nights there

Always enjoy staying here, the staff always go the extra mile to make it feel a personal experience, especially on reception. Food was excellent as always and rooms are spacious and modern. I’ll definitely be back.

Great stay at a lovely place. Stayed 2 nights with no complaints at all

Excellent hotel. Breakfast is fantastic and rooms are a good size with comfy beds

Excellent hotel great location and friendly staff

My wife and I really enjoyed our stay at this fantastic hotel. It is absolutely brilliant - all the staff were excellent and extremely helpful. A big thanks especially those at breakfast and their attention to detail. The food was lovely and we were looked after so well. We had a couple of dinners too which were very nice. The leisure facilities were also very good and we both enjoyed our time here very much. This is a place that we would love to return to and have no hesitation in recommending to others.

Great high quality hotel, faultless. Comfortable large bed, great bath shower. Breakfast lovely at seat service, efficent & helpful. Checkin friendly. Adjacent retail park with Tesco & other food options. €8 Taxi from town. 30/35 mins flat & straight walk town/Station. People's bus to town €2 (currently using a school bus). Bus from Tesco metro (in town) to stop in retail park 150m from hotel in front of The Range store, you can see both from the stop. Hourly 0840 to c 1740 from retail park, from Town 0815 (no 1415). Can be a little late depending on traffic.

Had a great stay. Staff were very friendly and the food was lovely in the bar. Also the kids club they had in the evening was very good

Very enjoyable stay at this hotel. Room was clean and spacious, with a comfortable bed. Breakfast was good and staff were very attentive. Never used the leisure facilities as we didn’t have time. We had no issues and would stay here again.

We stayed at The Manor West while visiting for a wedding. We were instantly greeted by friendly staff who were able to meet all of our needs and requests throughout our stay. Very clean area and we enjoyed the offered dining options on-site.

The hotel was lovely, as was the room, bed etc. dinner was superb, served by the delightful Ciara. What was not so nice was the breakfast. We had to choose a time to have breakfast, and it was table service. You had to choose what you wanted - for example natural or fruit yogurt. No choice as to which fruit yogurt. We were given hazelnut which would have been my last choice! The toast was purely bread shown the toaster for 30 seconds. Make sure the staff know what cooked meal you wish to have as clearly done of them don’t understand! Otherwise the hotel was well placed next to a retail park and not in the centre.

Really enjoyed my stay at Manor West. Spacious property with spacious rooms; a variety of on-site services including multiple dining options; free on-site parking both outside and in a covered garage; friendly, attentive staff; food and retail options within short driving distance; easy access to highways.

Staff in the hotel are excellent. Everyone is so friendly and welcoming and very helpful. All areas are spotless clean and the decor is modern. Bedrooms are very comfortable. Location is fine. Its situated in a Manor West retail park which is great for a wander around the big stores - Home Store and More, The Range, Kysk to name but a few...however its only a dander into the centre of Tralee which has lots more choice of shops. Overall I would definitely recommend this hotel, especially for young families

Nice hotel with, friendly staff. Good breakfast at an early time which was appreciated. Dinner in the restaurant was good also. Will return

Really lovely hotel with a really good retail park next door. Staff really helpful

I was pleasantly surprised at how clean fresh and comfortable the room was. Waterin rooms covered glasses bathroom to the highest standard. Puty we could only stay the 1 night. Breakfast was super . 👌 only thing was bar staffneed more training on cocktail making . But id definitely go back and reccommend it . Lovely leisure centre and pool.

Easy to find using the satnav. Clean. Not so impressed with the town itself

I couldnt recommend enough. Reception service was fabulous esp. Sarah & her helpfulness. Food was very good in the bar & breakfast. Table service for breakfast only, which took a bit of getting used to. Rooms were very clean & the leisure centre was great! I didnt have enough time to get to the kids play centre, next time 😊

The property was OK. It was your average hotel. Nothing special. Our room door slammed really loudly in a toilet was loose on the floor. Again, nothing super bad but just an average hotel.

One of the best hotels I have stayed at in Ireland. Value for mo eh it takes some beating

Staff was great

Excellent service.

Lovely comfortable hotel.

Had a lovely family stay , enjoyed the childrens play room and pool ..the staff were amazing so friendly and helpful . The food was lovely. Really enjoyed our stay at the manor west Tralee 👍👍👍👍

Staff wonderful.

Lovely stay. Staff very friendly and efficient during breakfast. The room very clean and spotless. Bed was a bit hard but I didn’t mind as it was still comfortable enough. Breakfast is delicious and prepared and served well! Happy to stay there again next time…Thank you!

Nice hote

Central, clean, friendly staff and comfy rooms

Great 3 night stay in every way

Very clean, friendly staff, comfortable room, no fault to be found during our stay

A lovely, clean hotel. The food was amazing and staff were really friendly and helpful. A bit of a shame that paper cups are used for tea and coffee in the bedrooms as I would've thought that proper cups would be better for the environment. The swimming pool was excellent. The kids absolutely loved everything about this hotel and want to go back again.

Excellent . Got upgrade 2 a suite. Food great

Great hotel and lovey staff! The only slight suggestion I would have would be to have plugs beside the the bed or USB’s to charge your phone.

I stayed at this hotel as part of longer stay in Kerry as I was travelling around Kerry, I stayed at this hotel overnight, it was a little bit out from Tralee town approx 20 minute walk but there is a great shopping centre opposite and I the pool and sauna were great too.

Brilliant staff, down to earth and so friendly. Nice pool, excellent quality of menu for dinner and breakfast. Table service in no way restrictive, thoroughly enjoyed it. It’s proximity to a retail park made me doubtful on booking but that was a silly notion as proved. Will return

We had an amazing stay at the Manor West. The staff were all very helpful in all areas of the hotel. The cleaning staff, reception, breakfast, dining and pool staff were all wonderful. We loved the pool and went there every day. The children's playroom was great too. The food both at breakfast and the restaurant was excellent. All our needs were catered for. We would love to get a chance to stay here again.

Excellent hotel. We had a lovely stay. Hotel is well located, has good facilities, is very clean, and has really excellent staff. We will definitely stay again.

Great stay. 4 days in family room. It was a pity the pool was not available due to maintenance but other than that everything was fantastic. Great staff and great service.

Staff very friendly, food was gorgeous. Good location. Spacious room. Will return.

It was really good

Great hotel,fablous rooms comfie beds food is amazing it's a 10 for me staff do above and beyond i stay every time I am in the area ❤

I enjoyed my stay at the manor west, I felt as though some staff in the bar were being extremely strict with policy’s regarding alcohol, especially considering that we all looked very much over 18, but this was a minor inconvenience, it was more of a first impression thing. Service wasn’t great at breakfast with some visible annoyance from some wait staff for whatever reason but breakfast overall was quite tasty! Brian at the desk was absolutely phenomenal and his service was top notch. Would stay again!

Stayed here in a family roo for 4, very clean great staff ver goid amenities,

The hotel was very clean and as guest we were well assured of this specially during covid 19, staff were very pleasent and welcoming