The Swans
The Swans, Swan Square, Horsham, RH12 1HQ, United Kingdom- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious B&B near Horsham Park
Modern Rooms with Amenities
Indulge in modern comfort at Springfields with individually designed rooms boasting flat-screen TVs, free Wi-Fi, and plush bed linen. Work desks, hairdryers, and ironing equipment are also included for your convenience.
Convenient Location and Services
Located just 500 meters from Horsham Park and Horsham Museum, Springfields offers easy access to Horsham Train Station with direct links to Gatwick Airport and Portsmouth. Enjoy the added perk of free parking during your stay.
Book your stay at Springfields now for a memorable experience!
Check-in from
12:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
1 King Bed OR 2 Twin Beds
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, free toiletries, and a hair dryer
Practical - Day bed, iron/ironing board, and wardrobe or closet
Comfort - Daily housekeeping, heating, and fan
Need to Know - Towels not available, bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
Layout - Bedroom
Food & Drink - Coffee/tea maker and electric kettle
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Iron/ironing board and wardrobe or closet
Comfort - Daily housekeeping, heating, and fan
Need to Know - Towels not available, bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
17 sqm
Street View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
21 sqm
Street View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Location fantastic
Bed hard. Shower needs updating. Toilet flush needs replacing. Only one chair. No mirror on dressing table and tv tiny.
La limpieza
Las almohadas
staff very helpful and friendly, lovely room and great breakfast
the only issue our room had for are nights stay was we had no water, we dont think it was to do with the hotel, it may have been Thames water doing some maintenance!
Lovely people and great location
L'atenció del personal va ser molt bona en tot moment, l'esmorzar va estar bé també i vam poder aparcar allà. La ubicació és excel·lent per visitar el centre de Horsham, molt bonic.
Res
Parking, central location, large bright twin room and delicious breakfast. Great value for money.
Nothing
Everything
Breakfast was excellent. Room was clean and comfortable.
Parking could be a problem as space was very limited and shared with other facilities. As it was bank holiday the other facilities were closed so we were able to park without any problem.
Friendly staff and a convenient location on the edge of the town centre. Parking and breakfast included (unlike some other hotels in the town)
No complaints Does not have air conditioning - but that should not. Or ally be a problem in Horsham.
Close to town centre
Nothing
It was extremely clean and tidy
The access to the car park is quite tight (although we do have a wider car) - I was fine by my wife would’ve been quite stressed about it.
Clean, comfortable, good facilities, helpful staff
Location, clean and comfortable
Limited parking
Central location perfect for visiting family. Gorgeous tasty homemade to order breakfast.
Nothing! I would use again
Alles
Great place Amazing staff.
.
God service ved sen innsjekking.
Varmt loftsrom.
Breakfasts were very nice
Convenient location , spotlessly clean rooms , and always a warm welcome. Excellent breakfast Staff willing and helpful.
Usually there is a parking space but parking is limited, sometimes it's necessary to park in a space not allocated to Springfields. However the manager will always help if necessary.
Great breakfast to start the day.
Could not fault anything.
Great location, easy to walk into Horsham for an evening meal. Staff very friendly and attentive. Room very spacious and good shower over bath. Delicious breakfast, all freshly cooked to order.
The only slight downside, was for us, the bed was a little on the hard side.
the room was great the breakfast was very nice
Bez stravy.
Neviem
The breakfast was great and arranged early for us
No issues, all good
Alt var pænt og rent og morgenmaden var rigtig god. Hotellet lå 5 minutters gang fra centrum af byen, med mange butikker.
Intet.
The breakfast was great.
Lke many hotals and guesthouses, it coiuld be better equipped for the heat.
Great breakfast. Friendly and welcoming staff Ten minute walk to railway station
Free on site parking in the centre of the town. Breakfast cooked to order. Friendly staff.
Nothing.
Pent og rent. Hyggelig og hjelpsomt personale. God seng og god størrelse på rom og bad. Nærhet til togstasjonen og kort vei til sentrum.
Great room with a comfortable bed and everything you need
Friendly reception
Nothing
Great staff very accommodating
soft mattress - bad for the back
Zeer vriendelijk en gastvrij. Ruime kamer. Geweldige hulp om onze fietsen veilig te kunnen stallen.
Nvt
Very friendly and attentive staff. Location walking distance to the centre of Horsham.
Breakfast was ordinary . Horsham has great bakeries for croissant and sourdough and lots of Farmshops for local sausages ,bacon and eggs etc. Would just make for a special start to the day.
Handy for Horsham. Clean rooms.
Car parking tight through the archway but doable - there were even vans parked round the back so a car is no trouble - just take your time. Staff willing to help if you need it.
It was very near to the town. The room was very clean. And the breakfast was great.
Tolle Lage mit guter Erreichbarkeit von Restaurant und Läden. Ein schön großes Zimmer mit allem was man braucht, um sich wohl zu fühlen. Hilfreiches Personal bei der Restaurant-Empfehlung und Parking.
Auf der Reservierung von Booking.com ist nicht erwähnt, dass es ein Hotel ist und so suchten wir diese Unterkunft. Wir hatten auch keine Straßennummer.
Great location in Horsham, great breakfast, friendly staff, offroad parking
Door into the bathroom compromised by loft room ceiling
The hotel was clean, close to local shops and restaurants. The breakfast was very good.
We found the bed too soft for us. We would also recommend a larger TV with some free view and possibly app Chanel’s.
Everything
La chambre, le lit, la gentillesse des dames
Fantastisk mottagande. Mysigt rum med lite större badrum. God frukost Bra tips om restaurang i närheten
Exceptionally clean, comfortable and spacious rooms. A bonus was having hooks on the back of the doors - so useful and a rare find in most accommodation. The host and staff were approachable and friendly. Breakfast was excellent. Thank you
The location is very good allowing walking to all main areas of town. The staff were very welcoming and the hotel is very clean. Breakfasts are made to order and very fresh.
N/A
Everything
Nothing
The staff responded to special requests in advance. Very tasty breakfast. Easy to use shower.
Nothing
This is a friendly and relaxed location.
As a returning visitor our stay was to the same high standard we have experienced on previous visits
Friendliness of staff, comfort, location, breakfast & price.
nothing
Perfect location, very comfortable room and a delicious full English breakfast in the morning thank you to all the staff for a wonderful stay!
A clean and tidy room and very helpful staff. This is the 2nd time I’ve stayed here and it do not disappoint. Despite having to check early the staff still came in and prepared breakfast albeit an hour before it was due to start.
Great atmosphere, friendly and helpful
Nothing
Friendliness of the staff. Location very close to the Town centre and the park. Railway station also in walking distance. Breakfast excellent. Great variety plus freshly cooked to requirements.
Television was just that. No radio incorporated. Separate small radio which did not have good aerial signal which meant that I was unable to listen to the programs I like. I am more of a radio than a television person.
Great staff, great clean rooms.
Good central location, walking distance to town, the breakfast was tasty, clean room and good shower pressure.
Very clean, spacious room with good facilities and fabulous staff. Close to a lovely park, not far from town
Some difficulties with parking spaces but the staff were really helpful in sorting it
The hotel was very conveniently situated in a quiet place near the centre of the town. There is parking provided and you are given a key to access the hotel and your bedroom, incase there is no one on reception, but if you require any assistance , it only takes a quick phone call
Everything was great and although parking is limited, every effort is made to ensure you have access.
Very friendly welcome and a great nights sleep in a comfy bed. Lovely breakfast cooked to order. Best place to stay in Horsham
Everything
Nothing
Very clean
Toilet somewhat difficult to flush
Very friendly staff. Ideal location.
Really, no answer. Just over rated
The Booking.com website had a rating of ‘superb’. I’m not sure how the hell this happened as they are less of a hotel and more of a guest-house in absentia. An utter fabrication. The lady on the front desk could not wait to spirit herself away after I checked in, stating her relief that I did bot actually arrive later. It was a complete parody. I parked my car at 6pm and she locked up and was gone by 6:10. The worrying thing is, after you check in, there is utterly no-one on sight….it’s a bizarre set up. How the hell Booking.com can have a rating of ‘superb’ is outrageous….you’d be better off staying at the local youth hostel. At least you’d be certain of 24/7 on-site security from a human being. What a joke, really.
The venue exceeded our expectations, in fact it was one of the best B and B's I have ever stayed in. It was comfortable, the staff were very friendly and the breakfast was freshly cooked and delicious.
Nothing could have been better. We liked everything.
Breakfast was perfect
The fan
The host was really friendly and obliging. Going out of her way to provide a good service. We could access our room all day, and night! The cooked breakfast was excellent quality. The town centre is moments away and everywhere easy to get to. We were able to park our car for the duration of our 5 night break.
The breakfast room is a little soulless and, personally, we didn’t like the tv being on constantly over breakfast.
Location, size of room, clean, good breakfast and amazing staff!
Nothing.
Room was clean and comfortable. The breakfast was excellent, fresh cooked and well presented. The bathroom was very clean and shiny with soft white towels.
A comfortable chair in the bedroom would have been really helpful. Just one hard upright chair and no comfortable arm chair in which to sit was a disappointment. Similarly, travelling with a friend there was nowhere for us to sit and plan the our visit except the bed or floor
The Breakfast was fantastic everything in the room was clean even the shampoo and shower gel looked expensive
the only downside for myself was the fact it was just a B & B not an actual Hotel
Very comfortable clean and well run . Delicious breakfasts linen table cloths and napkins , a real treat.
We liked it all
Great breakfast and friendly staff.
Great 2nd visit, as good as the 1st
N/A
Very helpful and friendly staff without their being intrusive. Great breakfast. Very close to local shops and restaurants. Exceptionally clean and well kept Easy drive to Gatwick airport
No lift - we are in our seventies and carrying our suitcases to the second floor was not as easy as when we were young!
It’s in a very convenient location near shops and is easy to find. It’s very comfortable and friendly.
We were OK as our car isn’t huge, but anyone with a very large SUV might find it difficult to get into the carpark.
Welcoming staff , warm room, great breakfast. Thanks.
Clean, good location and friendly staff.
Nothing.
Our room was one of the smaller ones but still of a decent size for our 5 night stay. The full size wardrobe and additional drawer space was particularly useful as we were attending a wedding and had quite a lot of clothes. The room and bathroom were spotlessly clean and although the radiator could not be adjusted we were able to open the windows to keep the room fresh. The breakfast included a full english option which was well cooked with quality ingredients. The staff were all very pleasant and helpful especially in providing a room key for our family members who were arriving in the middle of the day when the reception was closed.
The wifi was somewhat weak in our room although there was a router on the landing outside.
Clean, comfortable and super friendly staff
Quiet street, parking space, real clothes table cloths on the tables at breakfast- the little touches that make all the difference. Lovely breakfast served to the table.
We liked everything
The staff member was very welcoming when I arrived. The room was beautiful, tidy and exceptionally clean. There was tea and coffee with complimentary biscuits. I was able to park easily.
Unfortunately, I was disappointed at breakfast. The cereal didn’t taste fresh. When I looked at the date on the box, the freshness date had passed by a month. I was only offered a small pot of tea, one cup. I wasn’t comfortable in bed and the quilt wasn’t heavy enough for me. I didn’t feel cosy. I went out having checked in at 12 noon, when I came back at 5pm there was no where to park. The staff member moved her car for me but I found this stressful.
Exceptional welcome at reception... Great location for easy access to Horsham Central. Excellent service and a great breakfast. Great value for money.
Mattress on the bed was too firm !! Suggested a Hypnos mattress would be perfect.....as used by Premier Inn.l
Excellent location, really good breakfadt
Nothing, all good
Nagyon kedves vendéglátó, igazán figyelmes volt, pl. elutazásunk reggelén szendvicset készített nekünk. Összességében nagyon jo kis, kényelmes szálloda nem pici szobával, közel a sétálóutcához, őket választanánk legközelebb is.
nem volt ilyen
Great location. Spotless. Comfortable bed. Extremely friendly and helpful staff. Nothing was too much trouble
Nothing
An excellent gem tucked away - handy for Gatwick airport although we flew from Heathrow but we had emirates courtesy pick up.
Only issue is - need a bottle of complimentary bottled water for taking tablets.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.79/10The room was beautiful, tidy and exceptionally clean.
Service
9.99/10Exceptional welcome at reception and friendly staff throughout the stay.
Location
9.8/10Great location for easy access to Horsham Central.
Room Quality
9.25/10Rooms were spacious and comfortable, though the mattress was noted as too firm.
Amenities
8.78/10Tea and coffee with complimentary biscuits were provided.
Value for Money
9.24/10Good value for the services provided.
Food and Beverage
7.79/10Breakfast items such as cereal were noted as not fresh.
Overall Experience
9.99/10Many positive experiences overall despite a few disappointments.