Quinta De Santana vs Similar Hotels

Rooms were noted for being spacious but had comfort issues with beds.

Positive: described as a spacious apartment with a large kitchen and small welcome touches (fruit, cookies, milk), indicating high room quality.

There were mentions of cleanliness issues, especially concerning the pool and bathroom.

Mixed signals: one review explicitly praises cleanliness, but another notes a noticeable damp/musty smell in the apartment, so cleanliness is downgraded.

The location is described as nice and good for trips.

Positive: reviewers highlight a beautiful garden and good location on the Azores, supporting a strong location rating.

Overall service was praised with mentions of helpful staff.

Positive: guest mentions Pani Marta who helped with various matters (organized local activities), justifying a high service score.

Breakfast was good, but the hot water issue in the shower affected the overall impression.

Mildly positive: guests used garden vegetables and herbs; no formal dining mentioned, so good but not perfect.

Amenities were mentioned positively but showed room for improvement.

Positive: amenities noted include welcome refreshments, parking in a closed courtyard, and access to garden herbs/vegetables, suggesting very good amenities.

The overall experience provided good value considering the good location.

Standard quality for this hotel tier (not explicitly mentioned in reviews).