Hilton Dalian

总体还是挺满意的，无论是员工还是服务，都不错

设施装修有些老旧

Sve mi se svidelo

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一切都很棒，酒店位置优越，安保措施也很到位。非常感谢！ 这位员工技术娴熟，而且非常乐于助人。 (Camila 王雨晴) 谢谢🙏

一切都很棒，酒店位置优越，安保措施也很到位。非常感谢！ 这位员工技术娴熟，而且非常乐于助人。 (Camila 王雨晴) 谢谢🙏

Не понравилось месторасположение. Попросила Луи поменять номер. Одна ночь, Новый год, гость из другой страны. Мог бы и помочь. Я знаю, номера были. Видно же на букинге. Противно. А я накануне отменила Интереонтиненталь в пользу Хилтона и очень пожалела

Написала выше

Отношения персонала которая работает в ресепшне, не говоря о депозите, просто сняла общую сумму из карты, потом говорят что данная сумма вернется через неделю, это было очень грубо

酒店地点都还不错。

但是服务很拉跨， 门童不帮忙拿行李， 门口停车场乱糟糟， 还挺危险。退房开发票，前台连个笑脸都没有。 退房早上看到门童居然在大堂坐着玩手机， 都不带帮忙推行李箱的。看了你一眼， 然后继续玩手机。 这个酒店是我第一次在booking 上留这种差评的酒店。富力两个老板看到他们旗下酒店这么个服务水平， 也会非常失望。

Clean, quiet and comfortable room.

Swimming pool, breakfast

The room is quite dusty, I feel the air in the room is not quite good. When I wake up in the morning, I can see a layer of fiber covered the table.

Location was good. But when wanted snack food could not find store close

Hot tub. Couldn't where swimming trunks

We liked the luxury of the hotel. Very good selection of food and well presented. All staff were wonderful.

The lobby bar was too close to the entrance of the hotel, was quite cold. It needed to be more enclosed. Didn't like the breakfast, although very good, little things spoiled it. Jams had to be placed on a plate, making it very messy. No western spoons were available for breakfast cereal.

조식이 너무 별로임. 빵은 눅눅하고 맛도 없고 어느하나 잘하는 것이 없다. 오므라이스는 먹을만함. 실내수영장 좋음. 조식엉망인거, 침대 따딱한거 빼면 나머지는 좋음.

華而不實！

무난하고 괜찮았어요

Very good location and food

💯82 Out of 100 Staying Experience ✅Advantages: Very good location, very lovely view to see the ocean and harbor ❌Disadvantages: Lounge is pretty regular, smell of smoke in room Dalian is one of my favourite city in the world, people looks good and city got a very nice atmosphere. This hotel is regular, nothing surprising and nothing too disappointing. It’s recommended to choose this hotel for business and leisure. Not recommended for intentional SNP collection here, as the price is not reasonable for that. 🏠Property: 9/10 📝Reception: 18/20 🔔Concierge: 7/10 🍜Catering: 7/10 🛏️Facilities: 8/10 🚪Guest Room & Relevant services: 16/20 🛋️Executive Lounge: 17/20

The ventilation and air conditionner does not work. We had to sleep at 27C in November.

Quick elevators, beautiful views, excellent comprehensive breakfast, friendly service, convenient location

I am satisfied this hotel location and their service.

Spectacular view of sea

Breakfast is the best

Clean but no questions for smoking

Non smoking notice

はじめての大連、六連泊しました！さすがに貫禄のある佇まいで 安心度はあったが、部屋の冷蔵庫が不具合で、滞在中に三回取り替えたが ほとんど機能してなかったのは残念です。 部屋のハウスキーパーが、素晴らしい笑顔で 毎日 手抜きのないサービスをしてくれた。

Nice rooms, nice bathroom. International buffet was quite good.

When i arrived, quite late in the evening, the room was very warm, i turned on the AC which just warmed the room even more. It had been 27 degrees that afternoon but the hotel management tell the maintenance team to turn the chillers off to save money, i have and argument for an hour with hotel staff to get them to put the chillers on for the AC system, which they still did not do, they sent a noisy fan with an ice box. Not exactly the standard i expect from the Hilton Brand. The following day they turned the AC chillers on and the rooms were comfortably cool

The staff on 20th floor is friendly, attentive, has attention to detail. She made my stay like at home.

Nice location.

The facilities in the room are a bit outdated.

Grand and Clean

Grand, Clean, Efficent

Nil

港湾近く、綺麗な場所です。

위치가 시내에서 조금 떨어져있지만 택시로 이동이 편하고 저렴해서 전혀 문제가 되지않았습니다

깔끔하고 좋았어요~

I chose to return to the Dalian Hilton after a great stay in June, but this time, my experience at the Hilton Dalian was extremely disappointing. I believe there was a medical equipment group staying during my visit. The guests from that group displayed extremely rude behavior; they cut in line during check-in and were very noisy throughout the hotel. It seemed as if the hotel only prioritized the group's needs and didn't care about other guests. This groups was extremely terrible. They made this hotel not like a five star hotel anymore. A five star hotel should not even have these kind of guest. The first room I checked into had a terrible cigarette smell, and during breakfast, they had run out of soy milk by 9 am. Additionally, the bed sheets felt somewhat itchy. Overall, this stay was a disappointment. When I visited in June, I had a great experience, which is why I returned. However, this time, it was a complete letdown. The only two hotel employees I encountered who were extremely polite and helpful were Louise from the front office and Dongmei Du from housekeeping. They were truly exceptional. In summary, my stay was disappointing, and I will reconsider my choice the next time I'm on a business trip in Dalian.

整体很好，服务热情，只是酒店旁边在进行海底隧道施工，比较吵

I arrived about 9:30 after my flight was canceled no one around to help with my luggage the receptionist gave me a hard time service was very bad. The rooms are tired old and outdated the executive lounge is closed can’t rate the service as breakfast because there was no service no seating no offer of coffee just fend for yourself attitude.

Book a room with sea view, it’s worth the extra. Breakfast was good, but missed cheese and salmon, normally available at Hilton.

很差的一次住宿，不是很满意

We had hope to get rooms next to each other or connecting rooms because of our big family and young children. They said there weren't any available but we saw that our next door rooms were empty...

We enjoyed our stay very much, especially the swimming pool and hot tub. The staff was very friendly and helpful from the beginning of our stay to the end. Because of the coronavirus, I was anxious to see how they handled the buffet. I couldn’t see much change other than everyone being masked and sanitizer being available. I would recommend sanitizer be on each table, just like salt and pepper, because everyone is touching the handles of the dishes being presented. I also noticed a few things that need changing: first, this hotel has those old combination alarm clocks/phone chargers that no longer fit any kind of phone and there was no usb charger. Second, but this just might be me, I was surprised that there was no ledge in the toilet to place your phone on. Finally, the drain of our shower didn’t work very well and the water seeped out onto the bathroom floor. I also noticed in the men’s shower at the pool, that a grate had been removed to clean hair out from the drain but not replaced, meaning a guest had done it.

화장실 문이 안열려서 사람을 불러야했던거 빼고는 다 괜찮았다

大変よかったが日本語を話せるスタッフがいれば、もっとよかった。

룸컨디션 조망 아주 훌룡하고 깔끔한 레스토랑 로비 너무 만족했습니다.

Beautiful luxury hotel, but I was not very convinced with the services mostly due to lack of fluency in English at the concierge and a few of their restaurants. The breakfast buffet was wonderful, especially the Chinese food section, but the evening buffet needs to be improved. The food was cold, and didn’t have much varieties as it can be.

日本語を話せるスタッフが一人もいないので不便だった。

My stay here was very comfortable. All the staff I met were friendly and helpful. Miriam in the executive lounge in particular. My room was spacious with a great view. The executive lounge was large and food served there was tasty. My stay was short but I couldn’t fault it.

Location ,cleanliness, staff friendly ,comfortable

Excellent place, staff and rooms. Overall for my stay for almost 3 weeks, I was really satisfied and feel at home and safe. Good job for the management and employees and special mention to Miriam Fan for taking care of us. She’s an absolute and excellent asset of the company. Romeo Guese - guest Diamond member

国際展示場の正面にあって、海が見渡せる環境は良かったのですが、商業視察が無く、中心地から離れているため、観光には向いているとは思いません。ヒルトンなのに英語が通じず、チェックインも時間がかかり、フラストレーションがたまりました。ヒルトンブランドをもっと大事にして欲しいと思います。

The web site listed my room as a harbor view corner suite but there was only a small sliver of water visible from my room, not at all as expected. Also, the web site listed a hotel shuttle was available. The web site did not list that it was free so I expected a reasonable fee but when I inquired about the hotel shuttle I was told they do not have one but they could schedule a hotel car for 380RMB which is a ridiculous price, again not at all as expected. Very disappointing for a Hilton. The hotel restaurants were great, the staff was great and the live music was awesome so overall it was a decent stay.

I stayed here while on a business trip to Dalian. The room was comfortable and clean, and the hotel itself was very grand inside with chandeliers everywhere (even in the lift!) The negatives were that the price of food and drink is massively marked up and about 3 times what you could get at a similar hotel in China. It is nice food though, but felt liked customers were being a bit ripped off. The pool area was nice to look at, but there were a few rules that are off-putting and uncomfortable for Westerners. For example, you must wear a swimming cap in the main pool - I have literally never used one in my life, and there were no signs anywhere saying so, and it's confusing to be told off for something you're unaware of. Perhaps they could give these out with towels? Also, in the plunge pools in the changing area you aren't allowed to wear a swimsuit and must go in naked 'for hygiene reasons'. I was unaware, and got told off for going in in a swimsuit so got out and didn't use them again. Both these things soured the supposed 'relaxing' experience. For an international hotel, it didn't feel very comfortable from a Western perspective. If you just need a room the hotel is fine, but I wouldn't book it for the restaurants/facilities.

酒店位置好，服务好，早餐好吃。

石鹸類がありませんでした

Amazing hotel with extraordinary courteous staff. Facilities are amazing like swimming pool, yoga room and Gym. Amazing Dalian see view with fantastic restaurant of Japanese traditional Chinese and continentel. Head chef Gautam Sethi is amazing.

整体服务不错，房间打扫也很到位。早餐种类丰富。就是被安排在电梯口 有点吵。

could have been a lot better, even though youa re not allowed to smoke in the hallways, I always found a smell in the hallways. the room was a smoker's room and the air was not fresh at all. it was clean but the air was not fresh. Prepare yourself with translate app, the English is not at conversational level.

굳이 전망 방은 안해도 될것 같음

二泊させていただきました。朝食が大変おいしく、部屋も清潔に掃除も行き届いておりましたが、 せっかくのロケーションもガラスの汚れが気になりました。

The hospitality and kindness met in this hotel was quite great including service and room very comfortable and clean. Breakfast and dinner delicious, and staff very kind and avaliable to help you anytime I was needing support. I advise anyone read this, to try the experience to stay at Hilton Dalian even because also Dalian city deserve a visit when you will be there

Well i suggest reviewers to be more realistic. This hotel is in a new development area and has absolutely nothing else in walking distance except kfc, pizza hut and mcd during winter at freezing wind coming from sea. It might be a better idea to stay here during summer. Stayed i a corner room with a broken wifi and had to dig in for 3 days to find cheese at during breakfast located behind the kids playground at the corner of sushi bar. This not what “Hilton” means to me.

I have stayed at this Hilton on several occasions and last week was our most recent visit. My business takes me to several Hilton properties in China in different cities and I find Dalian Hilton to be the best amongst all although all Hilton properties give reasonably good treatment to Diamond members like me. With Dalian Hilton, it is not just the grand , brand new property , with rooms and suites outstanding in decor and maintenance, but it is the staff who take care of guests as if they are family. No request is taken lightly and the entire team makes guest experience memorable. Special recognition goes to Mr Sharma, the GM, and his outstanding management team such as Mr Denzil Pereira the operations Manager and Gautam Sethi , the Executive Chef , who will even personally cook for you for a special request, as I had , due to my dietary preferences. And top service standard displayed by Christina of Executive Floor and Joyce at Concierge were just outstanding. After I checked out from Dalian Hilton, our team checked in at Waldorf Astoria in Beijing , and comparatively , quality and standard of staff at WA was so inferior that I think WA needs to send their team to Dalian Hilton for training as a way to improve. Well Done Dalian Hilton.

화장실도 넓고 가격도 저렴하고 좋아요!

港湾広場駅から徒歩１０分ぐらいですが、非常にわかりにくく見つからないので、コンラッドを目指してください。コンラッドと隣り合わせです。最低価格の部屋にもかかわらずシャワーやトイレは個室で、カーテンも電動など非常に機能的です。個人的にはレストランやバーが気に入りました。高価格でなければ夏場にも泊まりたいと思います。

전경과 실내환경이 아주 좋았습니다. 다시 묵고 싶은 호텔입니다

I was in Dalian for a business trip and stayed at this hotel. The hotel itself is great, the food is ok but what made my experience unforgettable was the Staff. From the concierge through to cleaning staff, waiters and other staff. They were exceptional in their quest to provide excellent service. Special mention to Joyce and Wendy for going the extra mile.

출장이었지만 가족.커플과 숙박하기도 좋은 호텔이었어요 룸도 깨끗하고 바다뷰도 좋았습니다 대련 시내 구경을 나갈때 위치도 좋은거 같아요~

ボディーソープが小さく、初日に無くなったのですが、2日目にホテルへ帰ってみると2つ準備してくれていました。良い対応でした。

excellent service , highly recommended, great assistance and flexibility from staffFood was great internet speed was supperone of the best hotel in the region as a Muslim i were surprised they do Halal Food as wellThey make every moment unforgettable

Got upgrade to corner room, nice sea view and good service. Offered me fruit plate on day two. Buffet lunch not bad for those BBQ meat. Unfortunately didn't try pool and gym. But location a bit far from busy area. Need to get cab.

I have traveled the world and stayed in some premium hotels but this one is my new favorite! The service (especially concierge) was fantastic. The food in the main restaurant was great too.I also had a Sea View room and would highly recommend this.My only areas of dissatisfaction were with the poor internet and the ultra firm bed. Upon reflection, I should have inquired about a replacement mattress and a higher level of internet to see if they could solve these issues.

I stayed 2 nights with my family at Hilton Dalian on 4th week of October. It was my first visit to Dalian and I could get very happy experience at there. Dalian was really clean and beautiful city and Hilton hotel located along a beautiful shores. And, Hilton hotel seems like one of landmark at Dalian port. The hotel building has very modern style and well maintained rooms & restaurants. And, the hotel has very large & luxury lobby with one big restaurant for guests. Before visit this hotel, I asked some preparations for my young daughter and I could get very fast response from the hotel. One hotel staff 'Christina' supported me and she gave me her helping hands for my reservation. During my stay, I didn't have any inconvenience. My room was really clean and executive lounge was also very nice. All staffs are very kind and they have very supportive manner for guests. I think it's not easy, but all staffs have very delightful & active manner. Especially, I'd like to give my special thanks to 'Chloe'. I have never met such professional staff before. Chloe has really nice manner to communicate with me and she has very careful considerations for my family. She always support on customer's position and she always think about customer's requirements in advance. Hilton Dalian is really good hotel and Chloe make the hotel more shine. And, she makes my family would like to visit again this hotel soon.

Enjoy my stay at Hilton

Overall is good but there is no USB plug for phones charger In the room, I saw a lot of hotel has it but not in this hotel. Since this Hilton is a bit far and can’t find any electronic store available.

ヒルトンの品質をエンジョイできます。水質が悪い？気になります。

Excellent Service in modern luxury with beautiful views.... Perfect place for a secluded getaway... The Views of the bay are breathtaking at sunrise. The lights and the Foutains below are relaxing a sunset.

The staff were lovely and helpful, they really paid a lot of attention to each and every guest. I was only there for one night but I would definitely return.

The best hotel inDalian considering the incredible price per night. The breakfast is legendary. Super clean and modern

This Hotel is situated in excellent location. With city views and next to the Dalian Harbour. Not far from the Dalian airport . The facilities and services are being maintained in international standard. Buffet breakfast may require more varieties... quite satisfied with their hospitality. Executive rooms and lounge are being professional services..... highly recommended this hotel..