City Express Junior by Marriott Tuxtla Gutierrez Poliforum vs Similar Hotels

Critiques on room size and cleanliness; some rooms were described as small and humid.

Rooms described as comfortable and spacious by many guests, but there are specific negatives (no fridge in some rooms, noisy room next to the gym, occasional maintenance/odour issues) so room quality is solid but not perfect.

Rooms were frequently described as spacious and clean, though bedding size was an issue.

Comments indicated comfort issues with beds and walls.

Overall complaints about humidity smell and room cleanliness; needs improvement.

Multiple reviews report cleanliness problems: dirty sheets, hair in the shower, smelly shampoo/soap and occasional bad odour in bathrooms, so cleanliness is below the overall rating.

Several reviews mentioned cleanliness positively, but some noted dust in furniture.

Multiple reviews praised the cleanliness of the hotel.

Multiple reviews praised the good location and accessibility.

Location repeatedly highlighted as a major positive — in/near the mall, close to event centers and central areas; some comments about shared elevators and parking logistics but overall location is excellent.

Location was mentioned positively in various reviews, contributing to overall satisfaction.

Location was frequently highlighted as very positive.

The staff was noted as highly attentive and helpful across multiple reviews.

Service is frequently praised (very attentive staff, named staff like George and Anna helped guests, excellent reception assistance); a small number of service issues noted but overall service is outstanding.

Multiple reviews praised the helpfulness and friendliness of the staff.

Some reviews mentioned good service, although there were critiques on reception.

Buffet breakfast and various positive comments; generally satisfactory.

Food and staff in F&B receive strong praise (chefs and attentive wait staff), though some guests noted limited menu options and one comment about breakfast cost.

Food options received criticism for being limited and portions small.

Critiques on breakfast variety but some positive notes on food quality.

Basic amenities were available with positive remarks about breakfast.

Amenities are generally fine (parking available, pool present) but guests mentioned gym noise affecting some rooms, limited restaurant/menu options, shared elevators with the mall and occasional shortage of towels.

Amenities were generally appreciated but noted as needing some maintenance.

Several positive mentions about the pool and gym.

Average quality for price; some argue there are better options available.

Several guests mention good price and willingness to return; overall perceived as good value relative to location and service.

Value is perceived as good, especially considering the spacious and clean rooms.

Guests noted that the hotel provided good value for the price.