Parque "Chiapasiónate"
Parque "Chiapasiónate", Tuxtla Gutiérrez, Mexico- Park
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Hotels in Tuxtla Gutiérrez9.1Exceptional(401 reviews) 
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Fiesta Inn Tuxtla Fashion Mall
by Fiesta Inn
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About this hotel
Luxurious Accommodation and Convenient Amenities
Located in Tuxtla Gutiérrez, Fiesta Inn Tuxtla Fashion Mall is a premium 4-star hotel offering a range of amenities for a comfortable stay. Guests can enjoy a fitness centre, free private parking, and a restaurant on-site.
Relaxation and Recreation
Unwind by the outdoor pool or explore nearby attractions like Sumidero Canyon and San Marcos Cathedral. The hotel also features air-conditioned rooms with modern facilities such as a flat-screen TV and a private bathroom.
Central Location and Accessibility
Conveniently situated close to La Marimba Park and Chiapas Polyforum Convention Center, the hotel provides easy access to key destinations. Plus, with the Ángel Albino Corzo International Airport just 25 km away, traveling to and from the hotel is a breeze.
Book your stay at Fiesta Inn Tuxtla Fashion Mall now for a memorable and convenient experience.
Nearby Attractions
Marimba del Parque Chiapasiónate
Marimba del Parque Chiapasiónate, Boulevard Ángel Albino Corzo, 29077 Tuxtla Gutiérrez, CHP, Mexico- Monument
Parque De La Primavera Pumpushuti
Parque De La Primavera Pumpushuti, Tuxtla Gutiérrez, Mexico- Park
Bienvenidos a Tuxtla Gutiérrez
Bienvenidos a Tuxtla Gutiérrez, Boulevard Ángel Albino Corzo, 29077 Tuxtla Gutiérrez, CHP, Mexico- Attraction
Diana Cazadora
Diana Cazadora, MEX 190, 29077 Tuxtla Gutiérrez, CHP, Mexico- Memorial
Open Field Area
Open Field Area, 29000 Tuxtla Gutiérrez, CHP, Mexico- Park
Parque Electricistas
Parque Electricistas, Tuxtla Gutiérrez, Mexico- Park
Parque de la Unidad
Parque de la Unidad, Tuxtla Gutiérrez, Mexico- Park
Open Tree
Open Tree, 29077 Tuxtla Gutiérrez, CHP, Mexico- Park
Open Tree Area
Open Tree Area, 29077 Tuxtla Gutiérrez, CHP, Mexico- Park
Open tree area
Open tree area, 29077 Tuxtla Gutiérrez, CHP, Mexico- Park
Parque 4ta Seccion
Parque 4ta Seccion, Tuxtla Gutiérrez, Mexico- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Lift / Elevator
Meeting/banquet facilities
Private parking
Outdoor pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Screens / Barriers between staff and guests for safety
Room Types
Superior Double Room
Up to 4 guests24 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This double room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningDeskToiletPrivate bathroomHeatingWardrobe or closetCleaning productsToilet paper
Superior Double Room with Two Double Beds
Up to 4 guests24 sqm2 Double bed (131-150 cm wide)
The twin room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
ShowerSafety deposit boxTelephoneAir conditioningDeskToiletPrivate bathroomHeatingWardrobe or closetCleaning productsToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(401 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 11, 2026Rooms
Irme
9/10
Reviewed Sep 6, 2026El bufete esta bien pero podria estar mejor.
Mejorar el buffet
10/10
Reviewed Aug 27, 2026La habitación muy limpia y los pasillos también muy limpios
8/10
Reviewed Aug 24, 2026Las i sanaciones y la ubicación
No entregaron las habitaciones a tiempo y una de las habitaciones no contaba con aguabcaliente y salia muy poca agua en la bañera
10/10
Reviewed Aug 21, 2026Todo
Nada
9/10
Reviewed Aug 14, 2026La ubicación.
Todo bien
9/10
Reviewed Aug 11, 2026exclente ubicacion y atencion del pérsonal
10/10
Reviewed Aug 9, 2026La ubicación.
Todo bien.
10/10
Reviewed Aug 3, 2026Muy comoda la cama
10/10
Reviewed Jul 24, 2026Todo excelente
10/10
Reviewed Jul 21, 2026Siempre me hospedo ahí y la calidad del servicio es excelente
Nada, todo estuvo bien
9/10
Reviewed Jul 20, 2026Todo estuvo muy bien
5/10
Reviewed Jul 20, 2026El personal fue sumamente amable y atento.
Pésima habitación 301, al lado del gimnasio, se escucha y siente, tal cual, cuando avientan las pesas, usan las caminadoras, y otros equipos. No permiten descansar, por favor clausuren esa habitación.
10/10
Reviewed Jul 10, 2026La ubicación
Del.hotel.como.tsl.n9, pero que el.uso de elevadores es conjunto con la.plqza y creo que son insuficientes.en cantidad
7/10
Reviewed Jul 7, 2026Zentral in einer Mall gelegen . 30 Minuten zum Flughafen. Taxi vor Ort.
Das Zimmer hatte leider keinen Kühlschrank
7/10
Reviewed Jun 10, 2026La localización el precio y si regreso a este hotel
El baño la regadera estaba con pelos en la pared falta de toallas
9/10
Reviewed Jun 1, 2026ubicacion estacionamiento gratis
el menu algo limitado por estar en una plaza con muchos restaurantes
10/10
Reviewed May 27, 2026Muy confortable.
10/10
Reviewed May 26, 2026Sehr gutes Hotel und tolle Lage Sehr freundliches Personal
Nichts zu bemängeln
10/10
Reviewed May 19, 2026Habitación
Irme
1/10
Reviewed May 19, 2026No me gustó nada por q no me respetaron mi reserva....me dijeron q nunca la encontraron
Q no me respetaron mi reserva....tuve q q hacer otra por q la encontraron....pésimo servicio
10/10
Reviewed May 19, 2026ATENCION LIMPIEZA LOCACION
TODO BIEN
10/10
Reviewed May 18, 2026La ubicación los detalles de decoración del hotel las habitaciones cómodas
Siento que lo único que deberían de prestar más atención es al estacionamiento ya que como cliente no te sientes tan seguro que tu carro quede en cualquier lugar de la plaza deberían tener un entrenamiento de uso exclusivo para los miembros del hotel fuera de eso todo muy bien
10/10
Reviewed May 16, 2026Again, George was awesome and super attentive like always and i can't remember the two new waiters names, but those youngsters were super respectful and attentive as well.. the chefs are espectacular.. they do a great job i also wanna thank Anna (supervisor/manager), for sorting out an issue during my stay and for being super helpful and making my stay more comfortable..
One young lady from reception, really made my stay uncomfortable. Her attitude isn't up to the standards of the beautiful hotel she works in. She literally made us wait for towels for about 45 minutes and i told her repeatedly to advise the manger or supervisor in charge that i needed to speak to them and there was no mesage past along and nothing got resolved.. thanks to Anna, the issue was resolved the following day at breakfast, but only because i bumped into her at breakfast and not because alejandra did her job..
9/10
Reviewed May 7, 2026Que se encuentra cerca de la plaza
Sábanas sucias Nunca tienen toallas limpias El baño tiene mal olor Y las regadera nunca funciona bien
10/10
Reviewed Apr 25, 2026Cómodo, bonito, moderno y espacioso.
10/10
Reviewed Apr 21, 2026Instalaciónes
Costo del desayuno
9/10
Reviewed Apr 20, 2026Que no pude quedarme más tiempo ,y a metros del evento al q asisti
10/10
Reviewed Apr 17, 2026Cómodo y limpio
9/10
Reviewed Apr 9, 2026Estar cerca del centro comercial
La ubicación de la alberca El shampoo y jabon ya olían feo.
10/10
Reviewed Apr 8, 2026Excelente atención del personal, superó mis expectativas, cuando llegué al hotel a recepción olvidé mi bolsa en el taxi que había tomado en el aeropuerto y la muchacha dd recepción creo se llama Oshelly me ayudó a investigar y comunicarse al aeropuerto y aue radiaran al taxista y gracias a ella recuperé mi bolsa, esro es de reconocerse y aplaudirse.
Todo muy bien.
9/10
Reviewed Apr 7, 2026NO OCUPE
SIN COMENTARIOS
10/10
Reviewed Apr 7, 2026La piscina, la amabilidad del personal y la atención
Sin comentarios
10/10
Reviewed Apr 6, 2026La piscina y la cercanía con el centro comercial
Sin comentarios
10/10
Reviewed Apr 6, 2026Excelente ubicación, personal amable, instalaciones con buen confort
10/10
Reviewed Apr 2, 2026Ubicación,limpieza, trato
7/10
Reviewed Apr 1, 2026Gute Lage Mall ganz gut
Bad war nicht super sauber
10/10
Reviewed Mar 27, 2026The service was excellent, thanks to waiters like ,,JORGE ALBERTO HERNÁNDEZ GÓMEZ... I've been traveling all over the world and all over México, and that gentleman made me and my family feel like royalty and made us want to keep coming back. I stay here frequently and honestly it's people like him that make me and my family escape from reality.. Thankyou for the hospitality 🙏🙏🙏
10/10
Reviewed Mar 24, 2026Ubicación y calidad
Nada.
10/10
Reviewed Mar 23, 2026Ubicación y conveniencia tener una plaza comercial ayuda
No es que no me haya gustado, solo creo que la presión de la regadera le faltaba fuerza
9/10
Reviewed Mar 23, 2026.
.
7/10
Reviewed Mar 19, 2026Location, parking. Check in - check out experience. Friendly staff.
The shower wasn’t working properly. The toilet kept running non-stop, likely due to a leaking gasket. It was also very difficult to get towels, and they were not changed during the stay. Pool. Room cleanest.
10/10
Reviewed Mar 19, 2026Le personnel et la qualité de produits du restaurant étaient parfaits.
Le gymnase trop vieux
6/10
Reviewed Mar 18, 2026Todo muy bien excepto que no incluye desayuno y es algo primordial para el huésped y el desayuno del restaurant es demasiado caro
10/10
Reviewed Mar 16, 2026Habitaciones cómodas, buen servicio del personal, la comida tiene buen sabor, tiene muy buena ubicacion al estar dentro de un centro comercial
no me gustó que pedí apoyo con medicina básica como ibuprofeno o paracetamol y no tienen al servicio de los huéspedes, eso complica una enfermedad al ser persona de otro estado o país, debe haber algo para apoyar en esos momentos de emergencias por salud
9/10
Reviewed Mar 15, 2026Todo
El agua tiene demasiado cloro
10/10
Reviewed Mar 14, 2026Very comfortable bed and pillow. Attractive room. I ate one meal in the restaurant which was well prepared. Appreciate staff attending to my request for taxi.
Using the card key in the elevator. sometimes the light did not go on, and the user could feel trapped in the elevator.
10/10
Reviewed Mar 9, 2026Todo nos encanto excelente hotel, comida rica y ubicacion espectacular con una excelente vista 10 de 10
todo me gusto no hay ninguna queja
7/10
Reviewed Mar 9, 2026Ubicación y la cama muy bien
Recepción, no fue tan cortés, falta de empatía, cero interés genuino. Comida promedio
10/10
Reviewed Mar 9, 2026Everything
10/10
Reviewed Mar 3, 2026Excelente
Podría mejorar la atención por si hay disponibilidad antes
10/10
Reviewed Feb 27, 2026Location beautiful views of tuxtla
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent service and attentive staff (named staff praised)
- •Very good location (mall/central, near events and airport transport)
- •Comfortable beds/rooms and modern, spacious rooms
- •Convenient parking and proximity to amenities
- •Good food and helpful F&B team
Areas to consider
- •Cleanliness issues: dirty sheets, hair in shower, smelly soap/shampoo, bathroom odours
- •Noise issues in specific rooms (room 301 near gym) and some rooms lacking a fridge
- •Parking security/management and shared elevators with the mall (insufficient at times)
- •Occasional service failures: reservation not honored or slow response from some reception staff
- •Limited menu options in hotel restaurant and concerns about breakfast cost
Cleanliness
7.5/10Multiple reviews report cleanliness problems: dirty sheets, hair in the shower, smelly shampoo/soap and occasional bad odour in bathrooms, so cleanliness is below the overall rating.
Service
10/10Service is frequently praised (very attentive staff, named staff like George and Anna helped guests, excellent reception assistance); a small number of service issues noted but overall service is outstanding.
Location
9.8/10Location repeatedly highlighted as a major positive — in/near the mall, close to event centers and central areas; some comments about shared elevators and parking logistics but overall location is excellent.
Room Quality
8.6/10Rooms described as comfortable and spacious by many guests, but there are specific negatives (no fridge in some rooms, noisy room next to the gym, occasional maintenance/odour issues) so room quality is solid but not perfect.
Amenities
8.8/10Amenities are generally fine (parking available, pool present) but guests mentioned gym noise affecting some rooms, limited restaurant/menu options, shared elevators with the mall and occasional shortage of towels.
Value for Money
9.1/10Several guests mention good price and willingness to return; overall perceived as good value relative to location and service.
Food and Beverage
9/10Food and staff in F&B receive strong praise (chefs and attentive wait staff), though some guests noted limited menu options and one comment about breakfast cost.
Overall Experience
10/10Overall sentiment is very positive with many 'excellent' or repeat-stay comments; isolated negative incidents (reservation and cleanliness issues) were outweighed by strong service and location.