Hotel Santa Viviana Villa de Leyva vs Similar Hotels

Some complaints about room condition and furnishings.

Rooms are described as spacious, well furnished and comfortable, but some rooms lacked chairs and a small desk, lowering the score slightly.

Overall comfortable rooms, but some issues with bed quality reported.

Concerns about room size and condition were raised; bathrooms were noted as small.

Several reviews mentioned issues with room cleanliness and maintenance.

Multiple reviews explicitly note the hotel is clean and comfortable (e.g., 'Muy cómodo, limpio'), indicating consistently good cleanliness.

Rooms generally clean, but some guests reported dirty mats.

Some guests mentioned cleanliness positively, but others noted issues with room condition.

Multiple reviews praised the excellent location near the town center.

Location is praised as good and quiet and described as near the center though slightly outside; generally a positive location sentiment.

Excellent location near the main square, highly praised by several guests.

Many reviews praised the location as excellent.

Most reviews highlighted excellent service, particularly from staff like Pedro.

Staff is repeatedly described as attentive and friendly, though one report mentions a restrictive receptionist; overall service sentiment is very positive.

Staff described as very kind, respectful, and courteous.

Overall positive service experiences noted by multiple guests.

Very positive mentions regarding the breakfast and food quality.

Breakfast is often described as excellent with live music by some reviewers, though there are complaints about limited menu options for certain booking channels and occasional lack of breakfast inclusion.

Breakfast described as very good and complete.

Breakfast and food quality were highlighted positively across multiple reviews.

Mixed reviews, with some amenities lacking like the cleanliness of the pool.

Facilities and spa areas are attractive and praised, but issues reported include a small/unorganized SPA, slow EV charging, occupied whirlpool with people drinking and a pool more for relaxing than swimming.

Limited amenities mentioned, with lack of toiletries in some rooms.

Positive mentions of spa and recreational facilities, though some guests had minor complaints.

General sentiment indicates a fair value for the services provided.

Several guests say the stay is worth it and recommend the hotel; isolated issues (breakfast inclusion and limited booking-menu options) slightly impact perceived value.

Good price-quality ratio appreciated by guests.

Mixed feedback regarding value; some felt it was overpriced for the services provided.