Arass Hôtel & Business Flats vs Similar Hotels

Rooms described as spacious, modern and duplex layouts with kitchen/lounge areas; however issues include steep/unsafe stairs without railing, shower floor slippery, occasional odors and mismatched bedding configuration.

Rooms were spacious but had issues such as cigarette smell and poor sound insulation.

Rooms were generally well-furnished and spacious, though issues with TV functionality were reported.

Rooms were described as modern, but some were noted to be small.

Multiple guests reported cleanliness issues (stained/dirty duvets, unpleasant smell in WC, general bedding concerns) and had to clean or report issues to reception.

Multiple reviews indicate significant cleanliness issues including dirty rooms and bathrooms.

Several reviews mentioned that the place was very clean, but some reported the lack of housekeeping.

Some complaints about cleanliness and issues with pests.

Consistently noted as ideal — close to the main station (about 10–15 minutes walk), convenient for center access and with on-site parking/garage options.

Good location near the train station and city center, as mentioned in multiple reviews.

The hotel is well-located near city attractions and public transportation.

Convenient location near city center and train station.

Generally praised: friendly and helpful staff (early check-in, assistance with parking, specific praise for reception staff). A few reports of no staff at reception at some times, but overall service was a strong positive.

Service was generally acceptable, but there were issues when extending the stay.

Overall, the service was described as friendly and helpful, though there were delays in addressing maintenance issues.

Staff were described as super friendly and helpful.

Breakfast was praised as excellent by at least one guest, but many stays had limited or no F&B commentary; overall slightly above average based on available mentions.

Basic kitchen amenities are provided, but not sufficient for longer stays.

Breakfast offerings were well-received, although improvement in variety was suggested.

Breakfast options were good but could be improved.

Mixed: positives include on-site parking/garage and kitchen facilities; negatives include noisy/underperforming air conditioning, lack of coffee/tea, missing cleaning tools (broom/dustpan), and insufficient kitchenware for some bookings.

Amenities were lacking with missing items and equipment not functioning properly.

Adequate kitchen items available, but some guests mentioned missing essentials.

Amenities like Chromecast and availability of snacks were mentioned positively.

Several guests felt the price/quality was fair and appreciated parking as added value; however missing items, extra cleaning required by guests and undisclosed deposit policies reduced perceived value for some.

Price quality ratio was reasonable, but concerns about cleanliness affected perceived value.

Some guests felt the value did not meet their expectations due to minor issues.

Considered expensive by some compared to offerings.