Hotel Attaché an der Messe by ANS vs Similar Hotels

Rooms noted as outdated or not matching photos, uneven mattresses and uncomfortable pillows for some; some rooms praised for wood furnishings and view.

Mixed: some renovated, comfortable rooms reported, but others were smaller than photos, missing fridges or had broken fixtures (blinds), and space/layout issues for taller guests.

Mixed to negative signals: comfortable beds cited but multiple issues reported — very small/compact rooms, noisy (S‑Bahn/road), AC not working or insufficient (rooms too warm), broken bathroom door, too-soft mattress, and curtains/windows problems.

Comments indicate some rooms are small with uncomfortable sofa beds and lack of modern amenities.

Multiple guests reported dirty floors, stained sheets and mattress stains; some rooms described as very clean but overall inconsistency and notable cleanliness issues.

Multiple guests noted rooms are clean and renovated; cleanliness is a clear positive in reviews.

Many guests explicitly praise cleanliness ("clean", "sauber", "propre", "номери чисті"). A few mentions of minor issues (slightly dirty floor, bathroom could use update) but overall very positive.

Multiple mentions of cleanliness being satisfactory, but some concerns about hair in the bathroom.

Frequently praised: quiet area near the Europa quarter, close to a shopping mall and public transport (tram, HBF).

Consistently praised for being very close to the Hauptbahnhof and city center; some guests found the immediate area around the station a bit rough or unpleasant.

Consistently highlighted as a major strength: close to Messe, S‑Bahn, shopping centre and transport links (HB ~10 min). Guests frequently cite excellent location for fairs and travel.

The hotel is cited for its excellent central location, particularly for event attendees.

Generally friendly and helpful staff in several reports (early check-in, luggage storage), though some guests found reception unattended or not welcoming.

Frequent complaints about lack of staffed reception, problems with access codes and delayed check-in via WhatsApp, though some guests reported friendly/helpful staff when present.

Staff repeatedly described as friendly and responsive ("nettes Personal", "отзывчивый персонал", "nice staff"). Standard good service overall, with occasional notes about luggage storage being chargeable.

Reviews highlight very nice and helpful staff, contributing positively to the overall experience.

Standard quality for this hotel tier

Breakfast described as simple/basic but generally acceptable and liked by some guests; F&B is adequate rather than exceptional.

Breakfast is often described positively (good/excellent, varied and uncomplicated). A number of guests did not use it, but overall sentiment for F&B is favorable.

Breakfast options were reported as basic and in some cases, not matching expectations.

Limited amenities mentioned: no air conditioning (ventilator provided), fridge not cold, TV/channel issues; luggage storage available.

Several mentions of absent or insufficient amenities: no AC (only fans), no fridge in some rooms, limited lift access, spotty in-room WiFi—amenities are a weak point.

Amenities are basic and somewhat inconsistent: safe and e-bike rental available but limited (few bikes, partially charged), missing mini‑fridge in some rooms, intermittent ventilation/entrance lighting and lobby renovations. Functional but patchy.

Basic amenities mentioned, but some guests wish for more features like a fridge and parking information.

Multiple guests highlighted an excellent price-performance ratio and called it good value for short stays despite shortcomings.

Many guests highlight very good price-to-quality ratio and describe the hotel as cheap with strong value.

Multiple comments note very good price-performance and suitable/very suitable prices. Guests perceive strong value for the cost.

Generally seen as acceptable for the services provided, but breakfast quality received criticism.