Colombe de la paix
Colombe de la paix, Cours de l'Elbe, 77700 Serris, France- Bakery
- Sculpture
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Recreational Amenities
Indulge in our sauna, fitness center, and seasonal outdoor pool for relaxation and leisure during your stay.
Complimentary Shuttle and Buffet Breakfasts
Take advantage of our complimentary shuttle to nearby theme parks and enjoy buffet breakfasts available daily for a fee.
Convenient Location
Centrally located in Serris, within walking distance of SEA LIFE Val d'Europe and La Vallée Village, with easy access to Disneyland® Paris and other attractions.
Contact us to book the Aparthotel Adagio Serris - Val d'Europe and experience a memorable stay with us in Serris.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Allowed
2 Double Beds
366 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
34 m2
In-room amenities
1 Double Bed and 1 Double Sofa Bed
334-sq-foot soundproofed room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (131-150 cm wide)
Room details
31 m2
In-room amenities
3 Double Beds
Soundproofed room
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
3 Double bed (131-150 cm wide)
In-room amenities
1 Double Bed
248 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
23 m2
In-room amenities
1 Double Sofa Bed, 2 Twin Beds and 1 Double Bed
495 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, twin sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Sofa bed (131-150 cm wide), 2 Twin bed (90-99 cm wide), Double bed (131-150 cm wide)
Room details
46 m2
In-room amenities
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
No smoking
Contactless check-out is available
Pet max weight (per pet) in lb is 33
No alcohol served onsite
Parking height restrictions apply
Pets allowed
Children welcome
Property uses a professional cleaning service
Professional property host/manager
Contactless check-in is available
Pet max weight (per pet) in kg is 15
Maximum number of pets per room 1
Pets welcome (restrictions apply)
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Our stay at Aparthotel Adagio Serris was fantastic and truly exceeded our expectations! The service was outstanding, with the staff being so friendly and attentive. A special shoutout to the manager, Sandra, who went above and beyond to ensure we had a wonderful experience, her warmth and helpfulness made a big difference. The hotel’s close proximity to Disneyland was a huge plus, and the convenient shuttle service made getting to and from the park a breeze. The rooms and common areas were beautifully maintained, clean, and welcoming, creating a great atmosphere throughout our stay. The only minor downside was that the beds could have been more comfortable, but this didn’t detract much from the overall experience. We thoroughly enjoyed our time at Aparthotel Adagio Serris and would highly recommend it to anyone visiting the Disneyland area. We’ll definitely be back!
We stayed here for 2 nights. The 1st night we were happy as we’d received a free room upgrade which was nice and room looked nice overall. There were mould markings in the bathroom. The 2nd night sadly is where it went wrong - we found some cockroaches in our room, in kitchen, bathroom and in the entrance hall to our room. There were approx 5 in the end that we found. When we saw 2 I went straight to the reception and the receptionist asked no questions just moved us immediately to the 3rd floor in another room. Unfortunately no one helped us with our stuff to move. We also had to check all our belongings for cockroaches and eggs. We ended up accidentally bringing one of the cockroaches up to the new room. We then could not settle or sleep very well. This was obviously an extremely difficult situation that left us feeling gross. No compensation was offered which is appalling. We suggest a deep clean and pest control are involved periodically. (A positive to the property is the closeness to Disney)
I didn't like the extra fees per person at check in, other than that the location was great and the staff was friendly.
Very nice staff and a very safe area
We had a very pleasant stay. Wife was disappointed there were no reading lamps beside the bed - the lighting was not bright enough to read in bed. very limited. Had a
Room was not comfortable did not get what I reserved was told I would be upgraded to a new room for signing up to their program but did not get a better room. Shuttle sevice to parks sucks they over pack the bus they wait too long and you can’t even breathe they stuff you like sardines.
Check in was quick and the receptionist was very welcoming and helpful. The room was small buthad really good facilities. The only thing inwould change is to have a toaster instead of a coffee machine as there is already a kettle. Unfortunately the noise dies travel through the wall and on one night there was a very noisy neighbour but overall idhappily stay again. This was my third stay
Walking distance to the Disney land, big shopping mall at walking distance.beautiful place.
Great location for DLP and Val de Europe. 15 min walk to the parks. Spacious rooms, with good facilities, and having val de Europe close by for groceries (milk, tea… and other essentials) as well as general shopping
The reception staff are very helpful and exceptional , easy access to Disney and local transport , shopping mall just a 7 min walk and lovely clean area . Beds are not great but the rooms are excellent overall good experience would come again , only flaw the beds are cheap and keep moving as they are just sofa beds but besides that room clean , spacious and nice experience. Would use this hotel again l.
Room was perfect for the two of us. Only gripe was the to didn’t work but we never reported it
Very convenient to walk to DLP. In a nice area. Front desk was friendly and spoke English. Allowed us an early check-in which was greatly appreciated after a 10 hour flight.
We only stayed for 1 night, the staff was very helpful and the room was as expected. The only issue we had was with parking because although it is offered as free parking we couldn't park with our vehicle as we had a top box.
Noise heard from the apartment above, especially when they used the loo, the flush pipe can be heard. Tried contacting the property to arrange a cot be in the room on arrival but heard nothing from them, even after getting expedias hotel team involved. Apartment must have only been given a spot clean, as on the last night when we were packing and checked under the beds for anything we may have missed we found lots of dust and a bra pad. At one point had no hot water so had to wait for the boiler to refill with hot water. Location is great for either the area or Disneyland, in the case of Disney, myself and my wife walked each day pushing a buggy and was fine, if not a shuttle does stop outside the property.
Hotel is beautiful and in a fantastic spot - Disney within walking distance and there is a huge mall with everything around the corner. The Italian dinner at Nonna and Nonnos was incredible. I booked this hotel because of the apartment feature and because it was “on” the Magical Shuttle list as hotels they go to. A warning - the Magical Shuttle drops you off at the train station outside of Disney and you have to go through their security to get the the hotels shuttle that runs to and from the theme park - and that shuttle (another reason I booked here) only runs in the morning and the evening, that isn’t clear on their listing. It isn’t a terrible walk to Disney - but with luggage it’s not cute. We had to grab a taxi because we arrived after 11am. The hotel was perfect otherwise and would stay again.
We chose this hotel because of the free shuttle to Disneyland, which made transportation so much easier. The location is also great, with plenty of restaurant options within walking distance. Overall, very convenient and comfortable stay!
The property would be great, just need some renovations. The staff had great
Hotel location is great for those who are planning to go to Disneyland and Val d'Europe shopping center. Breakfast is good. Staff are very helpful. Rooms maintenance, cleanliness and condition is terrible: we changed the room as there was spider webs on the ceiling, some electrical switches had short circuit and there were used toilet paper in the bathroom;and even the 4 rooms we checked before moving into another one were not way better though but we chose the least worse of them.
Nice pool, nice room, easy check in/out process. Great Location to Disney, probably the closest non- Disney hotels….convenient.
The aparthotel adagio was a fabulous location with great helpful staff. The only bad part was no A/C like advertised and no coffee available
Terrible . Check in time was delayed for over 1hr Facility outdated for a 3 star hotel Cockroach in the room
Perfwct property in my opinion, would definitely stay here again. Walkable distance to the Disney Parks aswell so perfect if one doesn't want to take the shuttle bus. 10/10
Pool could be cleaner and less crowded. The toilet room at the entrance of the apartment needed a sink.
Excellent breakfast and walking distance to Disneyland.
I was absolutely disappointed.😟 I would never return to this hotel. Although entering into the hotel was pleasant at first. Entering into our room was horrible. My suite was dirty upon arrival. The floor wasn't vacuumed properly from the previous guest. The bathroom was filthy. Dirty streaks wiped across the walls. At first I thought it was the design until I wiped it. The sink filled with backed up water. You had to turn it off real quick, because it was clogged and drained slowly. Absolutely gross😩. I have young children whom I had to shower in that bathroom. The staff were VERY CONDENSING AND RUDE. I ask for towels they had me bring down a bag of towels. I had to ask for a bag to transport them back down the stairs. She said you have to reuse the towels. I said ma'am we're here from Monday until Friday and we're supposed to use the same towels. I was also told I had to take the garbage from the room to the parking garage for disposal because they don't clean rooms until day 8. 😳 Then they wanted my husband to pay $25 to use the Iron. They lied about Parking Prices. Until our 3 day in. Any question or request was followed by quick answer to brush us off or we were completely ignored like we weren't even speaking. They made my family's stay very uncomfortable. I Would NOT Recommend Anyone to Come Here Especially if you're Not French there's a CLEAR PREJUDICE. Money Not Well Spent At All. The Only Thing Good is Location to Disney and Sorry that doesn't cut it.
Really great location for the Disney Park. Appartments are equipped with hob and microwave and fridge. Pull out bed is quite confortable, and although it says double bed in bedroom, we have had 2 singles both times, which is great if siblings are sharing as the beds can be separated. Staff are great and the hotel lobby and corridors have beed newly fitted out with a notable impact. Pool is 10am to 8pm. Generally quiet, really lovely surroundings. Val d'Europe has a fantastic shopping centre with a superb supermarket - we ate in 3 nights, the restaurants in the plaza arw expensive. 10-15 min walk to Disney and the train station. Orly to Val d'Europe is about an hour - really easy Metro line 14 to Gare de Lyon and then RER A to Marne le Valle - get out her for Disney or the previous stop for Adagio. Day pass to Paris is 12 Euros
The property was in a nice location nearby Disneyland Paris and also a large shopping centre with a food court and hypermarket perfect for anything you might need on the go. Its also a bonus that it is nearby a fabulous bakery. And a sea life centre within the shopping centre, and close to the train and bus stations for easy travel into the centre of Paris perfect for a day out.
Great location, property is well maintained and clean. Rooms are spacious and comfortable.
Thankyou for welcoming us both to the Aparthotel Adagio Serris - Val d'Europe. The room was set up well, the beds were comfy, it was clean and the breakfast was a lovely way to start the day. Thankyou for the help from recpetion at helping us to organise transfers.
I loved the location close to the shopping mall and the free transportation to Disneland My complaints about clogged sinks and bath tub were not resolved until we left. The sofa in the room was also falling apart. I reported on the day of arrival and was told they will be fixed by 9am the next morning. We spent all 3 days in the palce with the defects.
Ready good apartments, friendly staff , very clean
Brilliant hotel, the rooms were good and close to all you need in serris and if going euro Disney. We didn’t use the bus to euro Disney as it’s only a 10 min walk and well lit at night. Hotel staff were friendly and helpful. Would definitely stay here again and recently been renovated to a good standard.
We just stayed here for the 2nd time. The breakfast buffet is fairly nice, and the staff are all friendly. We stayed there as part of a Disney trip,and it is perfect for that. The room we were in was lovely and comfortable. We will most likely stay there again.
The location is excellent — very convenient for reaching shopping centres and Disneyland. Unfortunately, the apartment did not meet expectations. The hair dryer was not working, and there was no iron available unless we paid €20 each, which was disappointing. The kitchen sink was blocked, and the breakfast quality was below average.
Close to Val D'europe mall, many shops in luding supermarkets- lidl and Auban. Bought all the snacks for DLP. Hotel was convenient for 1 night before moving to DLP hotel.
This hotel caters to international visitors, but its layout resembles some French properties where the bathroom lacks a washing station, necessitating a round trip around the entire room to access each handwashing area. Consequently, the bathroom comprises two sections: a shower and a handwashing station, and a separate bathroom in the other part of the one-bedroom apartment. The website and photos fail to provide a clear explanation of this layout. Additionally, the AC in my room malfunctioned, and the hotel doesn’t provide maintenance team after office hours, I couldn’t get it fixed until the next day, even when the issue got fix next day, only for the same problem to arise again at night, leaving me without anyone available to address it till next day again. As a visitor, you shouldn’t encounter such issues during your stay, especially when you’re there to explore the area. Consequently, I had to check out earlier than my booked time and relocate to another accommodation.
The bed was v comfy but the room was small. It was handy having the kitchen/sitting area
Excellent location for Disneyland and shopping centre, clean and comfortable apartment with good kitchenette. Only negative feedback is lack of a sharp knife and cooking spoon which would have been useful for our self-catering. Also, sofa bed was acceptable but not the comfiest. The double bed was very comfortable. Staff friendly and helpful.
Great place to stay. Within a quick walking distance to Disneyland.
Me and my 11 year old had a wonderful stay at Aparthotel Adagio Serris - Val d'Europe. The communication before we arrived and upon check in was easy and straightforward. Our room was lovely and clean, towels, hand wash etc provided. We also had cleaning items for kitchen. A lovely touch was the towel arranged as a squid on the bed! Only thing we didn’t have was tea/coffee making items. Was surprised behind the curtains, which were great black out curtains, was a door leading out to lovely balcony with table and chairs overlooking the pool. The pool was clean and very warm even though it is outside. Areas to sit and sunbathe and never too busy. It was my son’s favourite part of our holiday. The breakfast buffet was attended by some friendly and very helpful staff that kept everything clean and topped up. Only downside was not bacon and sausages that my son really wanted! Otherwise traditional continental breakfast was offered, with a great variety. Hotel was always kept clean and several times shared the lift with a cleaner, either off to do rooms, hallways and even the lifts. So close to the Disney parks. Shuttle bus didn’t run as frequently as I thought, but was only ten minute flat walk on big pathways to the park if not. Surrounding area had lovely shops and restaurants, also close by was the train station that got you into Paris or to Disneyland. All only 10-15 minute walk away. Truly recommend this hotel to stay in. Will be back again if ever we return to Paris.
Its location is pretty good but the equipment in the room are broken and a bit dirty.
A great location but the hotel apartments are tired and we had a broken shower, bits of wood missing off cabinets and the mirror and when we arrived the sofa bed had dirty sheets on it. It just needs a bit of a face lift.
Not enough pillows or towels in a room for four. Lots of wear and tear place needs a deep clean.. mould in showers.
The stuff helpful The room wide and clean Internet good Breakfast Buffet Disneyland away 15 minutes walk Val’d europe mall away 5 minutes walk
Nice area, friendly staff, clean and spacious apartment. The sofa bed wasn’t really comfortable, but it’s understandable. I missed vegetables from the breakfast options, otherwise it was pretty good.
Excellent location and facilities for Disneyland visit. Shuttle bus was perfect!
The hotel in good location The bus stop in front of the hotel Stuff respectable and helpful The room very clean, comfortable, quiet and good equipped Breakfast buffet but limited Disneyland 15 minute walk or use the bus front of the hotel Val’d europe mall 5 minute walk The hotel good for family
Excellent base for Euro Disney. Outdoor pool was a massive bonus and lovely square with restaurants couple minutes away.
Good location and the bakery downstairs and the many restaurants options around are the only reasons I may come back to this hotel. The online pictures of the apartment do not match the reality. Smaller than it looks. The fridge was not closing properly so I could not store anything. Mentioned to the reception. Said they would fix the next day. Never did. My daughter also never received the extra pillows I asked as she needs to have her head elevated for sleeping. I barely got one when I asked and never received the others they promised to bring me the next day. The top stove was not working. Could not cook anything. Basically I got an apartment for nothing because I could not use any if its features. The plates are also so big that they don’t fit the microwave so, again, could not warm up food. Other than that the beds were very comfortable.
The room I had booked, hotel couldn’t give me that room they didn’t have any left which was disappointing and had to have a different room, the room they gave us it didn’t have any electricity as the fuse box had tripped, they did fix this. The next day after returning from a day out we discovered we had no water in the room. We had to be moved at midnight to another room. It was disappointing we had all these problems with rooms and stayed in a cheaper room to what we had originally paid. overall the staff was friendly and hotel was clean.
Decent hotel option near Disney and very walkable and close to great shopping mall. Hotel had great space and amenities for family. The hotel rooms, although not terrible could be cleaner and were a little rundown in some areas. Also, we were a family of five and were short on some pillows. When we asked for another pillow they offered to find some but didn’t seem available.
Close proximity to the big Val d’Europe mall, which has shops, restaurants, snacks, and more. Also at the end of the mall is the RER train station which you can take to get to the heart of Paris. 15-20 minute walk to and from the Disney park which is very convenient. Free shuttle also served well for us. Pool was fun, laundry worked well, staff was nice. Only complaint, albeit tiny and not important, is our card key to get into the room lost its scanning ability 3 different times which made us have to get new ones each time.
Hotel is in great condition and the staff were very good. There’s a shuttle bus to Disney park, but we walked it in 15 minutes. I don’t recommend getting the Magic Shuttle here, get the train to Chessy and either walk or get a taxi instead, the shuttle takes you around the world before you reach this property. I’ve only dropped stars because our fridge was broken and froze all our food, smashing bottles. Plus the pool is actually only open 10-8, it would have been nice to have used it earlier in the morning or even until 9pm. There’s also a mall nearby, which was handy!
Space in the room was good. Decent breakfast. Nice pool and sauna. Customer service from front desk was not good. Often staff were in the back room chatting instead of tending to patrons. They offered taxi service that was twice the amount of other services. They never answered the phone when we called from our room.
Very good hotel.Plenty of shuttle buses to take you to and from the park.The kitchen was adequate for making breakfast etc and a bakery was just along the road that did lovely filled baguettes etc. The swimming pool was good.The shopping centre was a 10 minute walk away and had restaurants.
Nice area, felt rather safe and close to a boulangerie which was amazing for breakfest and cheap. There is a huge shopping center with plenty of restaurants 5 mins walk away.
We had leak in bathroom for 2 days then we had ants in one bedroom which lasted 2 days to fix not too bad overall
Room stunk breakfast was not worth the price for it
Good sized, air conditioned apartment, close to a variety of restaurants, good outdoor swimming pool, curtesy bus to Disney
Loved it! I recommend
Overall it was good and bery close to the shopping centre and Disneyland parks. The downside was things like the aircon in my daughter's room was not good amd it was 30+ while we were yhere. Some plugs didn't work but we could work round that and the laundry room was out of order. But overall a good stay, rooms were clean and staff were helpful.
We stayed for 3 days earlier this month. We found the Reception staff to be quite rude. Definitely wasn’t service with a smile! They weren’t very helpful when asking for anything and every answer was “No” We asked for extra pillows as I’m pregnant and find it hard to get comfortable in bed and I was told there were no extra pillows. We asked for milk for the free coffee and we were told no. We asked for extra towels for use at the pool and we were told “No” There was a power cut one morning and we had booked breakfast and there wasn’t much breakfast options which we weren’t offered a refund for. The hotel itself and the pool was fab. The rooms were a little cramped but for the limited time we were at the room was sufficient. We didn’t use the shuttle bus service, they weren’t as frequent as we thought they would be so we booked an Uber everyday which was 10€ to DLP. Overall we enjoyed our stay, just don’t expect any extras!
Great location 15-20 min away from Disney
Great for Disney land - free shuttle bus just outside of the hotel Huge shopping mall just down the road with lots of restaurants / big supermarket
The hotel charges for all amenities and only offers them via vending machines which sell out often. Also, water sold out every night. And all the local stores are only open from around 10am-8pm. So if you need to get food or water for your room plan it around your day. Thus, if you go to Disney early you will come back to no water, amenities, or ways to get food. Also, our check out was at 11am and the housekeeper knocked on the door at 10:54 while I was changing still and demanded to come in and start cleaning. I asked for two more minutes since our bags were packed and I only had to dress and she came in and started making the bed while I was still in a towel. It was incredibly awkward and off putting. Lastly, for in order to achieve eco-friendly status the entire hotel is set to 22 degrees while the lobby was set to 18. It made the rooms musty and uncomfortable and when we arrived the outside temperature was 33 degrees. Thus, it was still so hot. So if you want good AC go down the road to the Moxy or another hotel because you won’t find it here. The pools were well maintained, but they didn’t make up for all the other inconveniences. Walking in I though I would love this establishment based on the location, but I left incredibly disappointed. At least the free shuttle to Disney was semi-convenient, but it does stop during the peak hours of the day. So only semi.
The best value-for-money place to stay if you’re visiting Disneyland Paris. Rooms are a bit aged all over, but beds and WiFi are good enough.
We needed our flight ticket printed out but it seems that your printer was out of service and would not be available to print until the next day
Great hotel, really helpful and lovely staff! I went as a solo traveller for the night and left perfectly safe. Definitely recommend
This was an incredibly nice hotel that was spacious and clean. The beds were comfortable and spacious as well. The showers had a lot of room, and the bathrooms themselves were spotless. The kitchen was a nice add on as well, although we didn’t need it for our stay. Overall, a really good spot, especially if you’re visiting Disney, we found the shuttles convenient and the surrounding area fun to explore.
Television did not provide Netflix. Bed was too hard and the pillows provided no support. I found a bug (silverfish) crawling on the carpet. Overall, hotel room was dirty and needed repairs. The breakfast was nice, and the neighborhood is beautiful. However, I would not return to the Aparthotel Adagio.
The Aparthotel was fantastically located within walking distance to the Disney parks. The walk was about 20 minutes. Great Value and close to the shopping centre which had a Lidl which was useful for buying breakfast food and drinks. A surprise were the restaurants just before entering the shopping mall which were much cheaper than eating in Disney village and good food. I would definitely recommend this if visiting Disneyland Paris.
Second time in the same week here. Complete contrast to our previous stay. Rude receptionist, aircon wasn’t working in the room, I asked for someone to repair, was told It was fine and working, then told that they controlled the room from reception. Third time of asking it finally came on, but couldn’t be controlled in the room, very loud as it was full fan all night. Very unprofessional. This particular room also smelt, the beds were also very uncomfortable.
Fabulous hotel in walking distance to the train station, Val d’Europe and Disney - lovely quiet area, beautiful pool and great staff.
This was the worst hotel room we have ever stayed in and we travel often. The rooms are dirty and in need of an update. This is the only hotel I have asked to move to another room due to cleanliness. The carpet was stained, the patio door wouldn’t shut, the shower pooled onto the floor because the half door was not attached to the tub, there was a hole in the wall, the coffee maker leaked all over the counter, the kitchen sink took all night to drain, the safe locked our stuff inside and the code we used wouldn’t unlock it, had to wait until morning when maintenance was available to unlock it, that is just a short list of problems we experienced. It was walkable to shopping and Disney.
Great location for Disney, also great shopping facilities close by. Room was smaller than expected but quiet with good facilities
luvly
Helpful staff, lovely hotel .
I was disappointed with the condition of the room. The latch for the door was ripped off. Bathtub was dirty. The baseboards were very dirty. The mini fridge did not properly close, and our things did not get cold. Also, I’m not sure if this is common in France, but room service was an extra charge for stays less than 6 days and there was no iron in the room. I had to go to front desk to ask for one. I did find the rest of the place to be clean, and the staff were very friendly. I also really liked that it was walking distance to Disneyland.
Great location. 15-20 min walk to Disney or 10 min shuttle which is provided by the hotel that has scheduled times . The shuttle bus schedule was good at certain times and sometimes it would arrive extremely late or it would skip to the next schedule time. Near by there’s a shopping mall and outlet mall. Which is very nice! The hotels lobby is decent and the check in luggage storage was very convenient. The rooms were ok. Not the best. Not the cleanliness either. We also find it weird how the bathroom and sink are in one room. And there’s another room at the opposite side with a bathroom with no sink. The pull out bed was not that comfortable. There was a smell to the room as well… someone was smoking in it and something musty. I wouldn’t stay here again but for those who are on a budget and are staying at Disney for a day then this place is ok.
As usual , this place is very well located , not far from Disney land Paris , the rooms are comfortable, clean , and spacious. It’s also on walkable distance from Val d’ Europe mall .
Very nice the only thing is that color lady that was in the reception was kind off rude and I don’t understand her attitude because we are turist we don’t know much of the country but we going to spend our money to a place where we feel we not welcome.. but the guy the try to speak Spanish very nice person and other personal too ..
Close to Disneyland Paris with free shuttle. Close to shopping center and restaurants. Includes pool and hotel is clean.
Good for the price and for family's going Disney land
The rooms are very worn and dirty. I would not book here again
We booked a 2 double bed room for 4 adults. When we arrived at our room we found a twin bed and a pull out couch. When we asked the front desk staff they informed me that this was the same as it could sleep 4 people. When we asked for a mattress topper and pillows for the pull out couch we were told that everything was in the room and there was nothing else we were going to receive. The utter disdain that the one woman at the front desk had for us shows that she is in the wrong profession. Very little assistance in getting restaurant direction.
We had a really pleasant stay and will definitely be back in future. The room was clean, the hotel was lovely and it was in the perfect location for Disneyland, the shopping centre and restaurants, which were all within walking distance. The staff were friendly and helpful. The only improvement I would recommend is changing the mattress on the bed because it was very uncomfortable. The sofa bed, which my kids slept on, was more comfortable. We also used the secure under ground parking, which was available for an additional charge. Overall, we felt the hotel was great value for money.
The location, access to Disneyland and local shops are the absolute positives of this hotel. However, beyond the public areas, we found our accommodation to be very tired and not what we were expecting from either the photographs or the other reviews. Whilst we appreciate that as frequent travellers, we have high standards, the carpet was very stained, the skirtings, wardrobe, bathroom and other fitments were very much past their best. Moreover, for an 'aparthotel' , the kitchen equipment was woeful. On the first morning, there were no bowls and we had to plead for what turned out to be three chipped bowls from the breakfast room. The apartment was clean, yes, but we would certainly not recommend if you wish your accommodation to be more than a place to sleep.
Nice hotel close to Disney with free shuttle service, however, the bathroom is inadequate compared to US. We stayed in a 2-bedroom unit and it only has one toilet and one shower. The room with the only toilet doesn’t even have a sink to wash hands….
Perfect location for Disneyland & Val d'Europe shopping which were both walking distance away. Room had everything we needed. Bathroom could use an update but was clean & useable. Very happy with our choice of hotel would definitely stay again.
The property and room are dated. In our bathroom the shower head was broken and so was the hairdryer. When I tried to call reception nobody answered. I also couldn’t get the heating to work.
All in all clean and pleasant stay. Nothkng was too much trouble. Only thing which wasnt great was one of the cupboards in the kitchen was full of crumbs.
Hotel staff were not eager to help with American travelers. Attitudes came across as not caring.
Hotel staff were not eager to help with American travelers. Attitudes came across as not caring.
Lovely hotel, great staff. Great location
Nice little apartment but really disappointed that it didn’t have a kettle or a toaster. There was a coffee machine but we are tea drinkers.
bit boring
The rooms need updating and very very noisy outside at night
Very close to Disneyland. Great shopping in the area. Felt very safe.
Easy access to everything you need
Perfectly located for a Disneyland trip.
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What guests love
Areas to consider
Cleanliness
6.71/10Negative sentiments regarding mould and cockroaches; requires improvement.
Service
9.18/10Outstanding service with friendly and attentive staff, particularly praised.
Location
9.22/10Great proximity to Disneyland and local shopping, highly appreciated.
Room Quality
7.17/10Some concerns about comfort and not receiving reserved room; mixed reviews.
Amenities
7.2/10Good facilities but some suggestions for improvement; standard for this hotel tier.
Value for Money
8.16/10Value perceived as adequate based on location and service, albeit some issues.
Food and Beverage
8.21/10No specific comments, standard quality for this hotel tier.
Overall Experience
8.18/10Generally positive experience despite some specific issues; would recommend.