Out Back

Location

Solicitors outside

Staff was friendly

The place had a strange smell, couldn’t tell if the sheets were white beige or gray. The toilet clogged up, taxi driver said place was in the red light district. I left early on the second day after finding another way better location.

The location was near the beach, beach bar was constantly busy with locals and tourists alike. The value for the property is amazing

The rooms were smaller than I thought they would be .

Not kid friendly

It is good enough I just planing again to book to your resort again soon

I like the facilities the room the view the workers and the food was good enough😉

Bit of confusion so didn't get room we booked. But once sorted can fault the hotel,staff and food great.

Not much could not pay by card we booked with demanded cash or we need to pay them extra 5% why ? Tax and don't pay bookings. Com

As above room stank as did old bedding

Clean and comfortable with friendly staff.

Nothing.

Everyone great, the owner so helpful Angel was fantastic with information and calls

Great place, good food, and location. AA

Everything was great

simple but clean room, very friendly staff with 24/7 service

breakfast in connecting very simple local reastaurant, simple UK style - definetely not recommended property area is very noisy, playing kids at pool until late night. rooms and windows are poor sound protected

Availability of food and drinks and the friendly staff. The place was accessible and there were a lot of establishments nearby.

The room was not squeaky clean. There were mushrooms on the bottom part of the cabinet, and the comfort room had a weird smell. The AC was too weak.

Nice location, but do not take care of the beach area like all the other owners in this area.

Excessive amounts of garbage needing to be cleaned up. It stunk! Very very disappointing.

Communications before and during my stay was excellent, very helpful.

Large room with balcony. The owner was a very friendly guy, and genuinely wanted me to enjoy my stay. When a part in the shower broke it was repaired immediately, sub 10 minutes. Bar and bar food was really good and affordable. A really pleasant stay.....oh yeah and a 24hr bar!

No negatives.

Perfect location, Staff were friendly, food was delicious.

Maybe get a better backup generator, unfortunately for us, we visited wrong time cause of the weather, the power was out the whole night and we could not sleep and just had to leave early morning to the city to avoid getting stuck in the floods.

Simple place

Close to the beach

Nice setting for pool etc staff awesome view good balcony

They could clean beach more often to much neglected simple fix not nice dodging garbage to go swimming

The room and pool

High prices on food and drink Not able to bring in our own snacks and drink Limited choices of food Food poor standard Very dirty beach

The nice sportsbar, the poolbar, beachview. Nice staff.

The food was very good. The pool ad outdoor facilities were very good The staff were excellent

The beach was a bit mucky

Things I did like about the place, nice bar outside and it's open 24hr, free access directly to the beach or you can chill by the poolside. They have a bar connected to the hotel and food place to get food.

NOW what I didn't like and these just for customer improvements, Room service should have better process like having menu in the room and a way to contact staff to make order from the room. Also not able to order food from outside and bring to the room is bad cause every guest is not going to eat your food at your restaurant. This is about giving the customers options and best experience to your place. Also a staff should be a front desk for incoming guest not walking around trying to find them to check in. From the list of amenities the shower gel was missing.

Clean, comfortable, wonderful staff, easy check in. Swimming pool was open till late which allowed us a lovely night swim. The location was great as it was next to the beach, next to the inflatable island and near stores i case you need any last minute things.

Location and view of Subic Bay was good, Parking easy. Met a very nice couple, he was American living in Japan for the last 37 years.

Very, Very expensive for the quality of accommodation. No table in our room as you are not allowed to bring in anything to eat from outside. No kettle, no coffee, cups, glasses or tissues. Felt like a criminal sneaking in a Dunkin Donut to have with my morning Coffee purchased from the bar. Broken Toilet seat in the bathroom.

great location, excellent friendly staff. has a great pool bar and a very good sports bar within the facility. there is also a lovely cafe next door for a great breakfast.

nothing, we will be back again soon

We were a little reserved about what to expect, especially after seeing our room. However, we were pleasantly surprised by the Out Back location. Beautiful sunset on the beach, view was lovely, pool area and bar very clean and hospitable. Staff friendly and helpful. We are tall people, needed longer larger bed. This criteria was met, comfort was reasonable. Linen and pillows are old and need replacing. The air-cons are noisy. The cleanliness in room was reasonable.

Discovered dirty glasses in our bathroom, turned upside down as though they were clean and ready to use. Linen and pillows need upgrading. Room could have been cleaned better.

I like that’s it’s not too large and it’s accessible to the beach and the pool.

I was gonna rate excellent but there was so much noise in the middle of the night from the bar where the bar hoppers ended up at, properly management should have kept it quiet or kept the noise to a minimum

Staff and on site bar was wonderful. Location was good for bars.

They poured a small bar of soap and the smallest towel. A few small upgrades , shower gel and large towels would make a massive difference. I expect these for the price of the hotel which mid range not budget.

Property is nice but the area surronding it is not. Beach was unclean with garbage covering portions of it (normal for beaches with public access in the Philippines). Staff was efficient but at times too timid. They watched people violating the posted rules amd were remiss in correcting the behavior until the issue was forced. Room was well appointed (beach front superior) clean and comfortable. One of the better resorts that are in Barretto. We have no issue about going back to stay.

A nice friendly well appointed place, felt very welcoming. Love the Out Back area, bar and poolside with a great beach outlook. Good service, friendly staff,, will certainly return to this place again.

Can't remember any negative aspect.

Clean, good location. On site food and 24hr bar.

N/A

Good location. Busy strip. Secure. Restaurant undergoing renovation.

Having to leave my key back at the desk if I left the hotel. Did not like that at all.

We went there on Monday, no other guests but us, so the place is very private for me and my wife

The cost is too expensive for the place

I am front 24 hour pool and bar !

Staff attitude and attention.

Size of the swimming pool. The amount of debris in the nearby beach.

Good design ,clean,quiet and very comfortable. Well sited for access to other bars ,restaurants. Excellent pool and outside bar area which provided snacks and drink over 24 hour period. Great restaurant facility-food could be ordered and delivered from a selection of restaurants.The adjoining breakfast bar was not to be missed ! Well run and staff very amenable We appreciated the treatment of the staff by the owner -their welfare was paramount.

I wouldn't have liked to be placed in the rooms without a view.One of the pleasures of staying at the Outback was the beautiful sea view with a balcony -of which there are five to choose from

Everybody was very welcoming, polite and a lovely, calm atmosphere, highly recommended

Nothing

A small but very well-apointed hotel fot a 3 night stay. Friendly and helpful staff and a decent price.

Easy check in. Very clean. Good location. Modern. Friendly staff.

No complaints.

great location for local amenities, very comfortable bed and room, also the staff were very helpful. the English breakfast cafe next door does excellent breakfasts at a very reasonable price.

nothing, it was a great place to go.

No window, have king size bed taking up space for size of the room

The hotel is clean but non of the power outlets are grounded and staff didn’t feel I was paying enough already to lend my an adapter for the night. The beach in front of the hotel desperately needs someone to take a rake and remove all the trash.

Very friendly personnel. Positive atmosphere.

The beach is not white but black. Sewage drain comes into the sea. Saw 3x a big black rat. The hotel is beautifully close to the sea but the water is simply dirty.

good location with convenient stores at walking distance. easy access to the beach

public drainage that cuts through the beach front

The hotel staff was very friendly and helpful.

location was good

pool wasn’t clean first day so couldn’t use it…. no soap in the bathroom .. fridge full of stuff so could not fit your own stuff in.. had to ask for the rooms to be made up..although I’d payed for 2 people for the room and I was a single tracer my friend came over for the day and they charged him to use the pool area where he was sitting with me half the day even though he bought drinks around the pool! overall nice place with a few little silly things that made it not as good as. it could of been!

they dont have a service slippers inside room.

the hotel is clean location great Australian owner which is great

nil

staff was great. Angel particularly was helpful. Nice location and the room was modern.

More attention needs to be given to cleaning. I spilled water on the floor and the towel I cleaned it with turned black from the dirty floor. Guest towels have holes.

nothing, very bad experience, we came for leisure and fun but it didn’t turn out the way we want it, staffs are not approachable. not family friendly place to stay.

everything

THe british cafe next door was great for breakfast

It is well located if you want walking distance to bars and nightlife but also the beach for a day on the sand and water. Staff are friendly and attentive, facilities are kept clean and presentable.

The water pressure meant that at times while showering there was no water. Not sure whether it’s because other people were showering at the same time but the thought crossed my mind to ask for maintenance to fix it so it would operate as one would reasonably expect. Other guest staying with me reported the same issue.

Great modern rooms. Clean & well presented. 24hr bar & pool, chill out terrace. Beach entrance. Excellent food supplied by the BBC next door (British Breakfast Cafe) Free parking & walking distance to the beaches & bars. Recommend it

Brand new, small beachfront hotel with a nice pool. Outside bar open 24/7 & good food supplied by Underground bar next door. Bar & club at the front of the premises with a pool table. Great location & stay.

My stay at out back hotel was exceptional, loved every minute of my stay and highly recommend out back, staff managers and owner are very very helpful and friendly, hotel and facilities are top class I give out back 10+/10 and recommend hotel highly.

This Hotel is rated as 3.5 star should only be 1.5 star. We booked a Superior Beach Front Room, room was very small and had no table or any where to place luggage, fridge not plugged in. No bottled water was supplied so we asked if the Hotel supplied bottled water the answer was no the we asked if they drinking water available they said yes it was available from the Bar but they did not have a container to bring water back to the room. Then we asked for a hand towel and we were supplied a bath floor towel, we told them they gave us a floor towel in lieu of hand towel the Hotel stated they did not have hand towels so they provided another bath towel. The Hotel also states that it has Free Parking. On Valentine’s Day we went out for Dinner as we went to leave a car was blocked in by another vehicle which they organized to move. earlier that the Hotel had set up a large table for thier dinner guests/visitors. When we arrived back after dinner the car parking area was full so we asked them to move vehicles which they said they would do, so we parked on the street and waited for 15 minutes but no vehicles were moved. We complained to the Manager (Patrick) about the parking and Patrick stated the parking was available on a first come first serve basis. All the parking had been used by the Hotels dinner guests/visitors, Management did not care that we were paying guests, approximately 1 hour later we were asked to more our car so there dinner guests/visitors could leave.

Out Back Hotel is a new hotel in Olongapo, very clean, great staff that is willing to assist you. 24 hour bar. bed was a little hard. No bathroom condiments, bring your own. Only bad thing was ants out on the patio pool side.

Nice stay. Lovely staff also.