Smile Hotel Shonan Fujisawa vs Similar Hotels

Some guests noted that the room size was relatively small and the bathroom water pressure was low.

Some complaints about room size, but overall comfort and cleanliness are mentioned positively.

General positive sentiment about room size and comfort, although some mentioned beds being hard.

Mixed feedback: capsule beds often fine and comfortable for many, but rooms are very small with limited seating; futon on the floor and very thin mattresses in 3-person rooms led to notable complaints.

Some reviews mentioned the room was not clean and there was a small stain on the bed.

Most reviews mention that the hotel is clean, but some points indicate minor issues like mold in the bathroom.

Mixed sentiments regarding cleanliness; some guests noted issues with the bathroom and bedding.

Generally reported as spotless in multiple reviews (clean bathrooms, overall hotel cleanliness), though isolated notes mention unclean room walls and harsh body soap causing dryness.

Several reviews praised the excellent location with easy access to transportation and nearby stores.

Several reviews indicate a great location for exploring Fujisawa, Enoshima, and Kamakura.

Some guests found the location difficult to navigate.

Frequently praised for being very well located near the station and convenient for Enoshima; several guests highlighted the great location.

Staff were frequently described as friendly, professional, and helpful.

Many reviews highlight friendly and helpful staff, with specific mentions of assistance for guests.

Guests appreciated the staff's friendliness and helpfulness.

Staff repeatedly described as very kind, polite, helpful (carried luggage to rooms, friendly greetings, attentive), with only a single mention of some security concerns.

The breakfast buffet was noted as correct and adequate.

Several reviews praise the breakfast quality and offerings.

Breakfast options were noted as lacking by several guests.

No bar or expanded F&B offerings were noted as a disappointment by some, but the generous complimentary lobby drinks were appreciated.

Amenities like free luggage storage and sufficient sockets were positively mentioned.

Good amenities overall, including a convenient on-site store and clean facilities.

Guests enjoyed the large public baths and facilities available.

Lobby offers complimentary drinks (coffee, tea, cocoa) and basic amenities are present; some guests noted fewer amenities than before (missing bath salts/packs) and limited laundry facilities.

Guests appreciated the affordable pricing for the location and services provided.

Overall positive feedback on value, though some mention the rooms being slightly small.

Many found the price reasonable for the services and comfort provided.

Overall seen as good value by many reviewers (recommended, clean, convenient), despite issues like laundry reliability and occasional room comfort problems.