Hak Huot Hotel I

Pleasr fix ur telephone in room.207. Its hard to come and down for some room request since ur phone nonworking for receptionist.

Nothing.its good. Staff really good

The pool

Breakfast was not up to much bathroom not clean a lot of noisy people

Nothing special

Wi Fi I didn’t get , and also I waited long time for getting room

Pool not working. Please fix!!

Everything

Can’t think of anything. bigger cups for coffee in the room would be nice./

Street noise

Just the food nothing else

Receptionist is not good, bed is dirty and swimming pool doesn’t have any heater

Poor choice

There are not that many “decent” hotels in Poi Pet. This hotel is clean & has a nice swimming pool.

Very clean, modern, great breakfast, nice decor.

N/A

Nicht empfehlenswert. Personal hilfsbereit.

I enjoyed my room and service the hotel staff provided. I did not like that I stayed on the 7th floor and the elevator was Brocken. The one positive to this is that it showed me how out of shape I have become and I am now on my journey to being healthy. So in a weird sort of way I am thankful that the elevator at Hak Huot Hotel 1 was broken even though it was miserable carrying my luggage up and down.

we were in this hotel shortly before corona, nothing changed Staff is wonderful , safe feeling in this hotel but renovations are required

rooms are outdated and not to todays standards , all food served at breakfast was cold ( staff was so kind to make an omelette) , 3 in coffee , poor bread selection and all over the hotel very hotuncomfortbale temperature . We paid 50 dollar a night for a twin room, expensive for the room we had

No hot water. Very poor Wi-Fi. The breakfast wasn’t very good. The hotel is extremely overpriced for what you get.

The staff are BRILLIANT, very friendly and accommodating. 🙏. Room service is fast and smooth. Can have food and anything from the menu delivered to the room. Menu prices are reasonable and not too expensive. I stayed 4 nights at this hotel with my girlfriend and it's a romantic place to take your partner if you want some quiet time away from the busy city streets. The buffet breakfast is included and very tasty, with a choice of farang food and Khmer/Thai/Chinese fusion. The rooftop pool is a great place to chill out, and has the best view 360o view of Poipet. The double room is a good size for 2 people and has a small balcony, fridge, wardrobe, dresser, kettle, cups, safe, TV etc. The bed is comfy and the room is cleaned every day upon request. If you get a bus to Poipet or cross from Thailand the hotel is tall and easy to find. Walking distance from station. 24 hour security. Will certainly stay again! We loved it!!

Please replace the TV's with SMART TVs! 🙂

Very expensive and not good. Bed was hard and uncomfortable. Water was cold in the shower. I just think that 60 US Dollars is way too much for 1 night at this place. I can literally go anywhere else in the world and get much better value for 60 Dollars a night. I would not recommend.

Good food

The internet is very poor

Staff helpful

There are qualities that are much better than other hotels in the area. - The bed is comfy - TV has english channels - the bathroom has hot water quickly.

The price is expensive for what the hotel is. Even though it does have a swimming pool, I still think it's pricey overall. The breakfast is not all that nice, but I don't think it's catered for westerners. The room is basic like any other cheaper options.

Location made it easy for my first time poipet.

The lift was not working on a number of occasions. Room somewhat small compared to what i've had in the past. The foot of the bed had little space to manuver around. Not a big deal though.

We just needed somewhere to spend the night after travelling by train from Bangkok. This hotel was great for a short stay.

Not the hotel's issue, but Poipet is not a tourist town, so the choice of places to eat nearby was limited. The bed was too hard for our liking.

The staff were so helpful after a very difficult day, very patient and friendly with an irritated cantankerous English get. I had peaceful night and woke to a fabulous breakfast, the best I have eaten for a few years, the pineapple pancakes were divine, I would recommend staying just for those, all in all a 10 out of 10 stay, unfortunately the following day was even more testing.

Nothing I can think of

Chanting audible from 0400, not hotels fault but don’t expect a good nights sleep

The rooftop was nice

There was no hot water There was the previous customers shoes

the staff was cute

expensive, not very clean

it great

fairly

it was located quite far from the main places like restaurants and casino’s . The room given to me was very small with no verandah, Money charged for room was too much complete to other places breakfast was well below average I would not recommend this hotel to anyone with these prices

The staff were friendly and helpful. The hotel was close to the center of town.

it was clean

there is a tecno music disco just next to the hotel, so very annoying, impossible to sleep…

staff was very friendly and accommodating

there were many roaches in the bathroom and a loud party crowd occupying the pool

Service

None

Check-in fast and easy. Problem they only provided 1 room and 1 elevator keycard, asked to other cards. Answer not possible. Come to find out a day later, you could get another card for 200 baht (which you got back on check-out). That info would of been nice when I first asked. No Hot Water for Showers. Biggest Negative of Stay/Trip. Free Wifi acceptable, though definitely not fast. Breakfast Supervisor and Kitchen Staff honestly the best part of my stay. Standard breakfast, but Staff very friendly and helpful. Liked that they had 24/7 Security and CCTV Coverage of the Property. * WOULD be a 3-Star Property with Hot Water, but sadly can only give it at most 2 Stars.

No Hot Water for Showers.

Helpful staff and manager

The pool was good and the staff were friendly

The bed was super uncomfortable. The room was completely different to the photos on booking.com It was quite rundown. There were German cockroaches which I understand may be hard to contain considering the location we were in.

I liked the pool.

The bathroom stunk, and I wish there were more electricity socket.

Nice Rooms, Clean, Helpful and friendly staff

Rooftop pool closed. Our room looked against a wall -> No nice view