Sotetsu Fresa Inn Yokohama Higashiguchi

Amazing staff. Very helpful and friendly Clean room

Great staff

Clean and nice room, excellent staff.

Amazing

Next to hotel is convenient store. You can walk the place from hotel reception. No need to go to outside. But, there are always heard train sounds. Hotel provide ear plugs, I recommend use it. But amenity is amazing. Also shower room has bath tub. And they has hand held shower. Really nice.

Easy walk to Yokohama Station. Convenience store on first floor was great to have. Bed was a bit to firm. Staff was wonderful.

The rooms we stayed at are relatively small, but the hotel offers connected rooms, which worked perfectly for our family of four and made the stay much more comfortable. As located right by the train station, the noise from the trains can be noticeable, especially in early morning.

Pleasant stay close to the Yokohama station

Cafe’s and combini are accessible and have a good and easy to access in station

Nice, clean hotel. Close to a couple of big malls for shopping and eating. Close to train station. Wish they would have room for 5 people. We had a connecting room which fit our family of 5 easily, but had to get an extra room since the room max was 4.

Excellent hotel for a business trip. Rooms are a bit small but comfortable. The trains passing by are a bit loud but they offer complimentary ear plugs.

Excellent location near multiple transportation

Location convenient but expect train noise until around 11pm. Suitable for single/couple travel light, will be harder for family with kids and large luggage. Room very small.

Slight train noise but still had good sleep.

Very helpful and accommodating staff, very clean and comfortable stay.

The room was small, which is average for Japan. However, the service was excellent and many amenities were placed out for your convenience in the lobby. Pajamas were also a nice touch and were available near the elevators on each floor. Heated toilet seats and integrated bidets were great. The rooms were clean and properly stocked (towels, toilet tissue, facial tissue, hand and bath soap, and shampoo/conditioner) when we arrived.

Prime location even though it is a bit noisy (but would not affect sleep) as it is close to the railway.

A bit small but location is great, 2 min walk to train station

Hotel is close to Yokohama Station and YCAT, which we utilized from Narita to Yokohama. Just had to figure out the route through the maze of the station area. Then it was an easy walk to the hotel through the NE corner of the station. Friendly staff checked us into our 2-room room on the 14th floor. Rooms were small with hardly enough space to have our luggage out and opened. Good thing was with this 2-room set up, son was able to have his own room and his own bathroom, a big plus. But rooms were definitely tight. We did hear the trains but it was not loud enough to bother us. Small bathroom but worked. Location of the hotel can’t be beat! Easy walk to train and bus stations. JoinUs food court had everything we needed. On check out, staff was helpful and courteous in calling to get us a van to take us to Daikoku Cruise Terminal, totaling about $50USD. Good stay. Just wish the rooms were bigger!

Everything seems to match the price since it is next to the rail track.

Not supportive staff at all

Excellent affordable option to staying in Tokyo, steps from the station 1/2 hour to Shinjuku

Nice and close to the train station.

Great hotel especially in convenient location at Yokohama Station. Has enough room for 3 people with 1 twin bed and 2 double sized beds. Laundry room was good. Lots of free amenities like free pajamas, lotion and coffee packets. Convenient store next door.

Very clean nd convenient for transportation around Yokohama. It’s not fancy, but has everything you need including a cafe and convenience store.

Very minimal, clean and convenient. It’s in a backstreet, but walkable to the station.

横浜駅からのアクセス抜群、1階のコンビニやカフェも助かりました。部屋は新築そのもので快適でした。また機会があれば利用したいです。

I’ve been in Japan a month. This was the best hotel of all I stayed at.

The staff are the absolute nicest and most helpful of any hotel. They helped me understand the luggage transfer form and got my baggage shipped easily. They were patient with me when I locked myself out of my room. The room was flawlessly cleaned. The facilities had everything I needed including beer vending machine and laundry. The Family Mart on the first floor is extremely convenient and open 24 hours. The location is easily walkable from Yokohama station and Bay Quarter Mall. Definitely my favorite hotel stay in Japan!

We can here the trains till before midnight.and early morning .its not so loud but noticeable. The hotel is really meant for business trip. Not for family.otherwise very convenient to the mall and trains

I'm just a solo traveller on a holiday. I find that the hotel had great service and at a conveneient location.

Walking distance to subway and dining options. Very friendly and helpful reception. Room is small but I will highly recommend for short stay .

Close to station.

Location is convenient. Room is spacious. Happy with the stay and will be back.

Great hotel in a very convenient location less than 5 mins walk from Yokohama Station and 10 mins from the K-Arena concert and event venue. Very clean and new; good breakfast at Beck's Coffee on the 1st floor. Easy check-in for non-Japanese speakers as well. A little far from other Yokohama tourist sites but perfect for business visits in the area or arena events. I'll stay there again if I'm in Yokohama for an event.

Conveniently located just 5 min away from the train station! Room is clean and comfortable!

Property was close to Yokohama station It has everything you need and if you have forgotten something the hotel will loan it for free. Bed was lovely and breakfast was good for western customers. Great dinning options near by in the bay area and a family mart is next to the hotel. Staff were lovely. I can highly recommend

The triple room is spacious and comfortable. The location is very convenient, only a few minutes walk from Yokohama station.

Near major train hub, shopping, dining and bars.

Very convenient place and reasonable price

Just a quick stay for my ongoing road trip from Tokyo to Osaka.

Overall it’s a convenient business hotel near Yokohama station. Clean, convenience store directly attached, many restaurants nearby. I got there early and I get that the check in is 3 or I came back around 1pm. They tried to charge me by the hour for early check in. So I asked if the room is ready and they said it is. Yet they still tried to charge for an early check in. I found that to be absurd, very strange for Japanese people who are mostly extremely kind in general. I will not return.

Convenient location. Clean hotel and very nice staff. Location is less than a 5 minute walk to Yokohama Station and 5 minute walk to Bay Quarter shopping plaza.

Conviniently located, staff very helpful even with language barrier. Next to Lawson convenience store and metro transportation.

Great location! Minutes walk to the Yokohama station. Sogo and various malls all around the area. Hotel is very new and the provided room is spacious for us 2 adults with 2 tweenage kids. Like how the toilet is separated from the bathroom. Beds are wide enough for sharing with a kid. Provided amenities are excellent too. My kids loved it too!

The location is very close to Yokohama station and there is a convenience store on the first floor. The connecting room we stayed in was comfortable, with three beds and two bathrooms. The only drawback was that two (or maybe three) of the four coin-operated laundry machines were out of order, and the hotel did not appear to be repairing them, even during the busy New Year's holiday season. We had to make a late night trip to a laundromat about a 10-minute walk away, which was a challenge. Other than that, it was generally a good experience.

Staff were friendly and hotel was in a convenient location near Yokohama station and shopping areas!

Good

The staff was super helpful and property is very decent

Great place to stay! Close to Yokohama Station.

Other than occasional train noise, it’s good for the price.

Out of 3 hotels we stayed at, this one is our favorite. We would definitely come back.

大変便利な場所にあり、駅からも大型商業施設からのアクセスも良く大変便利な位置にあると思います。 部屋やリネン類が清潔で気持ち良く使えました。隣がコンビニエンスストアーなのも大変便利だと思います。

Good value, room is a little small

The location was near Yokohama station and many restaurants around the area. It was surprised that the hotel provided ear plugs to the guests.

Very close to Yokohama Station just few min walk. I booked deluxe twin room with a futon sofa and Japanese style bathroom. Quite spacious in a city area. The room was clean and the bed was comfy. They provided not only green tea bags but also black tea bags and coffee and creamers. The only bad thing was it’s so close to the rail u may hear the trains, but not disturbing unless u open the windows. I still had good sleep.

Great hospitality and clean. Quiet rooms even though the trains ran continuously outside of our rooms. We were happy our family enjoyed the easy access to the station and the mall making it a great location.

Very close to train station and shopping and food places.

Great hotel. 5 minute walk to Yokohama station. Plenty of dining options including 24 hour places nearby. Great staff that bends over àa

This was my second time to stay at the Sotetsu Fresa. It is super convenient to Yokohama station so it is easy to go to local shopping, Yokohama Chinatown. or even Kamakura. The rooms are super clean- as are most Japanese hotels, and my rooms was relatively spacious comparing to other Japanese hotels. Some reviewers have commented on the train noise. I stayed on the 13th floor, and while I could hear the trains, they weren't loud enough to keep me from getting a good nights sleep, and I'm a light sleeper. The train noise is simply the price for the convenience of the hotel. I'd stay at this hotel again.

Close to the station and YCAT.

Very comfortable, quiet and well organized! Staff are very helpful. The hotel is conveniently located near the train and subway stations. We highly recommend this hotel!

Great location, helpful staff.

The hotel location is a 7-minute walk from Yokohama Station. If you are noise sensitive, this hotel is right by the train line.

Great value, nice breakfast, helpful staff. Happy with our stay.

Everything was good

We enjoyed our stay! Though the room was small, it was clean and quiet. Many toiletries were available, as well as extras like pajamas to borrow. Yokohama train station is very close and has many food and shopping options.

Good location

Very convenient area .the only thing is no safety box ,other than that very good! I will come back again.

The rooms are so small- I didn’t have any space for my suitcases.

I got a room on the 14th floor - very nice, clean, with options to have my towels changed, or everything changed, or nothing changed over the 2 days I stayed there. I did not mark "quiet" for the property in case there are people who would be very annoyed by the sound of the trains immediately next to the hotel - but I must say it was softer than an AC in many American hotel rooms I have stayed in. I had no trouble sleeping. The staff was very helpful - held my luggage for me when I went shopping. It is 4 minutes by walk from the Yokohama train station - which I used extensively (to get to the hotel from Haneda, and back, to get to Kawasaki and back ... Lots of food options nearby! I would definitely stay there again.

Very convenient location very near to station. Family Mart downstairs was a bonus.

The hotel destination to train lines is excellent but I lost my why at the first time of checking in because arrived around 9: pm to station but lost because already all the doors around station were closed and I haven’t find the right why after so long horse around 12 am I had to give up and got a tax to here. The confusion point are the too many bridges and stairs around this hotel. So the staffs are very nice too give them 5🌟🌟🌟🌟🌟 but not room size and cline lines. 👎

The hotel room is clean & the amenities good, but it is near the train tracks. The hotel provides earplugs, but you still may hear the noises when trying to sleep. The location is great for getting around the city.

The staff were friendly and professional, and the surrounding area was nice and safe. The hotel was nice too. The only issue was my a/c in my room was dirty and smelled very bad.

the hotel is conveniently sited near the yokohama station. it is new and clean.

Very clean and safe. It is right by very noisy train tracks but you wouldn't know it once inside.

close to Yokohama station

Everything was great for our trip with the family. The hotel was within walkable distance from a train station.

Staff, location, breakfast, and building were very nice. Downside is the building construction was one of the worst I have ever stayed in my life for soundproofing. You can hear from all around you above, beside and outside the door, outside the building, I couldn’t sleep well on the fourth floor. Kids were running around in the hallway like it was a chuck e cheese and staff didn’t seem to do anything about it.

This was a cozy, clean and quiet place. Eventhough breakfast is served from 6:30 to 11 daily, you are able to sleep in, get downstairs after 11 and still purchase food. The menu changes a bit but you can purchase a meal until 9 at night! This hotel is located a short 3 or 4 minute walk to the Yokohama train station, so getting around was super easy. The room is not spacious, so it took me a few days to get used to that, but it was clean and comfortable. I slept well every single night!

Super comfortable beds!

Stuff and location was good. Breakfast at Beck’s didn’t had much choice…

電車の音が少し聞こえるが、気になる程ではなかった。駅にも近く新しくて綺麗だった。

Great, functional hotel for our one night stopover, convenient to Haneda airport and to Yokohama sightseeing. Unfortunately, breakfast was limited for anyone with food allergies but cafe staff were obliging in removing specific pens.

Room was a bit small but overall comfortable and accessible. It helps that there is a cafe and a convenience store right next to it. Also close to several shopping malls.

Great location. Ask for a room not facing the train track if you are a light sleeper.

Convenience store is right below hotel, no need to go out, connected inside. Hope the staff can speak more English, having difficult asking about delivery of luggages even though they have translation device but the device might not be able to capture and translate accurately. Other than that, service is a excellent and attentive. Need to remember there is only card payment.

Spacious room, clean, separate toilet, shower and bath. Very large space for Japanese standards. Great location just next to Yokohama station. Fab air con and WiFi . Would recommend

Grocery store next door, great few diners around, the sport shoes store around the corner, the train and bus station within 5 min, great shopping centers in and next to the train station. Avoid rooms on the lower floors on the train rails' side, from 6th floor is not too noisy from passing trains. Very convenient location. If you have to carry too many of luggage take taxi to Haneda airport (35 min - yen 9900/under $70)

A good hotel

Difficult to reach the property, bad information about exit of station.

Clean room, polite staffs and really close to Yokohama station

It was really close to the train station and shopping

Very nice and spacious hotel. Unfortunately the rooms facing the train line are noisy, otherwise great location and facilities.

Staff were very accommodating and so polite. Super easy to hop on and off the subway system which btw isn’t that difficult to navigate

Right next to the Yokohama train station, which is convenient if so-so area. Great staff, clean rooms with good amenities provided and central location.

Sotetsu Fresa Inn Higashiguchi is conveniently located with few minutes of walking from Yokohama Station. Rooms are very clean and Double Beds was a bonus. Property is well maintained and staff is super helpful. Beck's Coffee Shop located in premises and Family Mart next to the hotel were very convenient. Highly recommended to both business travellers and tourists

Nice service

Pretty good location Lots of malls around Can hear the trains early in the morning, but they supply ear plugs Enjoyed our 2 night stay