maktum departures
maktum departures, DWC Peripheral road, Madinat Al Mataar, Dubai Emirate, United Arab Emirates- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Recreational Opportunities: Enjoy an outdoor pool and a 24-hour fitness center during your stay.
Dining Options: Indulge in a meal at the restaurant or opt for room service to enjoy in the comfort of your room.
Featured Amenities: Benefit from complimentary wireless and wired internet access, a business center, and dry cleaning services.
Book your stay at Staybridge Suites Dubai Al-Maktoum Airport, an IHG Hotel in Dubai for a convenient experience just minutes away from top attractions.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 King Bed
420-sq-foot room with pool views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
39 m2
Pool View
In-room amenities
1 King Bed
420 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
39 m2
In-room amenities
1 King Bed
570-sq-foot room with pool views
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
Pool View
In-room amenities
1 King Bed
569 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
In-room amenities
1 King Bed
569 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
In-room amenities
1 King Bed
569-sq-foot room with city views
Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
City View
In-room amenities
1 King Bed
569-sq-foot soundproofed room, balcony with pool views
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
Pool View
In-room amenities
1 King Bed
569-sq-foot room with pool views
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
Pool View
In-room amenities
1 King Bed
420-sq-foot soundproofed room with river and city views
Layout - Living room and dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
39 m2
City View, River View
In-room amenities
1 King Bed
570-sq-foot room with city views
Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
City View
In-room amenities
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Grab bar near toilet, low-height view port in door, bathroom emergency pull cord, wheelchair-width doorways, low-height door lock, low-height bed, low-height desk, low-height counter and sink, lever door handles, low-height electrical outlets in bathroom, doorbell and phone notification, wheelchair-accessible bathroom vanity, roll-in shower, wheelchair accessible, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
569 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
In-room amenities
1 King Bed
569-sq-foot room with pool views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
Pool View
In-room amenities
1 King Bed
569-sq-foot room with pool views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Smoking
Sleeps
Up to 6 guests
5 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
Pool View
In-room amenities
1 King Bed
420-sq-foot soundproofed room with a balcony/patio
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
39 m2
In-room amenities
1 King Bed
569-sq-foot room with pool views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, satellite channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Low-height door lock, low-height electrical outlets in bathroom, grab bar in shower, wheelchair-width doorways, doorbell and phone notification, wheelchair accessible, bathroom emergency pull cord, low-height counter and sink, low-height desk, low-height bed, low-height view port in door, lever door handles, wheelchair-accessible bathroom vanity, and vibrating pillow alarm
Need to Know - Limited housekeeping, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
53 m2
Pool View
In-room amenities
Pets not allowed
Service animals not allowed
Contactless check-out is available
Property uses a professional cleaning service
Professional property host/manager
Contactless check-in is available
Gap period enforced between guest stays - 24 hours
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Alles super in Ortnung Bade zimmer etwas grösser.Ist nichts für leute mit bauch die müssen erstin die Dusche um die Tür zu schliesen.
Cockroach on the floor and one alive in the fridge!!!
We booked for one night, family of four, post flight into DWC, Dubai. On arrival I was told the room isn’t big enough for my family and I would have to pay for my children’s breakfast and a bigger room. As this hotel was booked through Hotels.com with our children’s ages included (13, 15yo), it appears that their is a disconnect between the hotel and the advertised price through the website. The hotel also didn’t respond to a query through the hotels.com messaging system. I paid 33% extra for room at hotel reception, be warned!
Everything was good.
Very friendly staff and nice hotel standard
Our family of five, visiting from NYC, had an amazing stay at Studio M Muscat Hotel. This hotel offers the perfect balance of price, comfort, and service. The rooms were modern and clean, the breakfast was excellent, and the staff was incredibly friendly and accommodating. My two sons especially enjoyed the swimmjng pool. A special shoutout to Operations Manager Itrat and staff member Ashraf, who went above and beyond to assist us throughout our stay. The level of service was beyond impeccable, making us feel truly welcomed. If you’re visiting Muscat and looking for a well-priced, stylish, and comfortable stay with outstanding hospitality, I highly recommend Studio M Muscat Hotel! Adam Samad
Very poor service. staff keep passing the blame when questioned.
Outstanding
I like Avery things no complaints
Nice rooms, great staff, and wide food selection for breakfast
Terrible location
Staff is excellent. Hotel is very clean but a little older. Beds are very comfortable.
Nice and clea
The hotel itself wonderfull and its enployees are nice and very helpfull people Its location is however isolated. 40-60 minutes to Dubai downtown. Not possible to stay there without having own vehicule or use huge amount of money on taxis/transport
This was my worst experience in dubai. I stayed at the hotel for total of 25 days. I paid for their daily resort fee in cash and a few days later I was told I never paid anything and asked to pay again. When I said I need to see the cameras to prove they got scared and apologized. Please make sure you pay for everything by card. They are scammers
We stayed at this property for 25 days and the house keeping would just make the bed and leave. We demanded that our room should be cleaned daily. We were told that’s only if you checkout as we don’t clean rooms daily for the long term guest. What a stupid excuse. I have travelled my whole life and never heard this before. Please don’t stay here. Trust me you will regret it
I never write negative reviews but this was the worst experience we ever had in dubai at a hotel
If you stay here it’s like witnessing an episode of faulty towers but worse! Awful staff, awful cleanliness, awful location, awful food and fly infested rooms!
Greath place, clean 2 swiming pool
Hotel bien dans l ensemble, c est un peu l'usine mais ça reste correct, petit dejeuner correct
Very pleasant welcome at the reception. Excellent customer service ⭐️⭐️⭐️ Breakfast was ok! Sofabed is not best possible. Very good price / quality
La chambre est tres bien mais le buffet horrible. Il n'y avait pas de fruit complet. Les jus se limité a dus jus d'orange. Les patisseries etaient limite. Pas de valet pour s'occuper des bagages ni même pour garer la voiture. Il n'y avait que la chambre qui etait bien. Et heureusement qu'ils ont anticipé pour la piscine ( dont ils ont louer à lhotel d'à côté ) qui etait en maintenance. Sinon çà aurait été catastrophique.
Wir sind mit dem Hotel und dem Personal sehr zufrieden. Das Hotel war sauber und gut ausgestattet und das Personal war freundlich. Leider liegt das Hotel sehr weit weg von der Stadt, aber mit dem Hotel Bus, Metro und Taxis konnten wir alle Orte problemlos erreichen. Das Frühstück war anders als gewöhnt, aber gut und lecker. Leider wurde uns unser letztes Frühstück verweigert, da wir bereits am Abend ausgecheckt hatten.
Zeer professioneel en vriendelijk personeel. De kamers zijn erg ruim en het hele hotel ziet er nog splinternieuw uit. We hebben heerlijk geslapen in de comfortabele bedden. Het ontbijt in het zuster hotel aan de overkant was indrukwekkend. Heel veel keuze en ook veel warme internationale gerechten. Wij zouden hier zeker nog eens verblijven.
Very good accommodations
The hotel staff were not very responsive. Management although apologetic but lacked any substance to address the list of issues. Issues ranged from smell, to ac not working to shower head to comfort of bed to promising and. It Referred this to hotels.com who also have not responded as promised.
Great location and hotel
Very nice and clean
I booked this reservation for my niece and her family in Dubai. So on the web, it says that the check in is at 3pm, they’ve arrived at 4 pm and was told that the room wasn’t ready and that the check in really is at 4pm. They did not get to the room until 5pm. Also, I paid for breakfast, but they were told they did not have free breakfast. Tried calling the front desk , first it was just ringing, but the web says it’s supposed to be 24 hours. Did I mentioned that I was calling from the US , the 2nd time I called , I was told to call at 8:3am and called the 3rd time and asked to call back at 9:00. I am a member of the Holiday Inn and always been happy with them. There’s no need to purchase breakfast because it always comes free. Maybe only in the states and not in UAE. Also maybe because I booked it in Expedia. Overall the place is very clean. The kids enjoyed the pool. The front desk staff though were very polite. Tried calling Expedia and was on hold forever. I gave up and just sent money to my niece so they don have to pay for breakfast. The stay was supposed to be a present for her kids for Eid.
The staff were so friendly and everything was so good.
I like everything
This what a great hotel, great breakfast a d staff and comfortable rooms, is a little further away from the main attractions, butI like the quietness of the area, no traffic.
Friendly staff. Decent rooms. Clean rooms. Complimentary breakfast. Lots of options for breakfast and lunch. Laundry facilities are available. But it is a bit far from downtown so add an hour to your trip one way.
Great hotel and the room was awesome. Breakfast options were the same thing everyday but satisfactory. The hotel is really in the middle of nowhere so requires long costly taxi rides to get around to anywhere the shuttle won’t provide access to, especially at night. Tour operators do not do pickups at the hotel due to the far location so you have to meet them somewhere. The staff is great tho and the manager was particularly helpful to me with a challenging situation I faced.
Staff required payment on arrival. Staff refused reservation modification. Staff refused to communicate information when guest were arrested.
Todo bien. Por poner una pega desayuno poco variado.
ممتاز جدا
The customer service is amazing,all the staff are friendly and helpful,the house keeping are doing amazing job with cleaning,keep it up.The breakfast is one of the best and they also provide shuttle to the mall which is close by metro station,they also provide shuttle to the beach and the expo 2020.can’t remember the names of the staff at the reception,they got excellent customer service Overall me and my family enjoyed our stay and would definitely come back again.
Beware. They say they are non smoking and that’s not true. I rented a pool view. Did not get one even though I payed for it. Room one stunk of cigarettes. Room 2 heavy perfume over the smoke. Room 3 old musty smell most likely smoke. I Was told they would refund the difference in the room view rates. They Never did. Was offered a pool view 2 days later. Did not want to move then. We had unpacked and cleaned. The only good thing was a huge room. The workout room was nice. Free washer and dryer. Breakfast area clean lots of options. Everyone was nice. To make things worse we had to walk next door to the Holliday inn for the pool which was small and packed. The free breakfast was also in this hotel. Was not a huge issue but the pool in the Staybridge has been down since October.???? Both hotels were large. This hotel is to far out also. 50 mins from everything. Except expo which is ending soon. During check out my son who is 22, over heard one of the staff talking about the non smoking rules and said don’t worry about it we don’t enforce the rules Which was true. I smelled smoke everywhere every day. In the halls and in my room for 7 days. I get headaches from smoke. This was not cool. Or ok. Would have left but could not afford to eat the price for 7 days. I also Saw someone smoking in his room through a window. Ugh. Never again. Stay somewhere else. Rent a condo near the city. We loved the other two hotels not this one.
Fantastic!
Começou de forma ruim pois não tinham suite para 04 pessoas conforme reservado e deram 02 quartos. Mas o resto superou, hotel novissimo, café da manhã ótimo, tipo flat para quem quiser cozinhar, enfim muito bom para um padrão 4 estrelas. Ainda no ultimo dia fizemos check out a 5 hrs da manhã, deixaram uma cesta com café da manhã pois o restaurante ainda estava fechado.
It was a bit difficult to find hotel entrance when coming at the night time by car. Service was excellent thoug a sofa bed for the kids was not preparred. Also towels only for the adults. Unfortunately the pool was not open in Staybridges, we had to go to the Holiday Inn. Not a big deal but still.. Breakfast was ok, not suberb. Dinner buffet wasnt worth the price. The hotel is REALLY away from everything so a car is necessary for a longer stay. It is 20 km from any commercial center, there is a McDonalds in a few kilometers. Not even a cafe nearby. Quality / price is very good.
Amazing hotel apartment! Aside from the exquisite interior designs of the rooms, What we love about it also is the completeness of the kitchen utensils..perfect for family staycations..We also love the their pool..
Perfect stay. The staff was very helpfull and friendly. The breakfast was delicious with a wide range of meats. I would recommend it and if I have to stay close to the airport or AbouDhabi borders, i will stay their for sure.
Nice staff you have. Very clean. Best interior and construction up to the high standards
Excellent hotel and great place for a family or business stay.
The customer service is excellent especially from the staff that work at the breakfast lounge,very friendly and welcoming,cannot remember the actual names but i remember Nepalese lady staff,she was always smiling. The pool and gym are upto standard and they got complimentary ride to the mall and beach,in general my few days stay in this hotel was awesome!keep it up!
An excellent clean property. Good House keeping. Pool & Gym open. Value for money. Breakfast : Pathetic and not much options. Both days it was not good as no selection of foods. Never experience such below average breakfast in any of the hotels in UAE.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.5/10Guests mentioned cleanliness as a concern in some reviews, but overall it was considered satisfactory.
Service
8.3/10Service received mixed reviews with some guests praising the friendly staff's helpfulness while others expressed disappointment with communication and extra charges.
Location
8.1/10The hotel's location was a strong point according to guests due to its proximity to key landmarks and public transport.
Room Quality
7.8/10Rooms were generally described as modern and clean, with some minor maintenance issues mentioned in a few reviews.
Amenities
7.2/10Guests had mixed opinions on amenities, with some praising the gym and pool while others noted the absence of spa services.
Value for Money
6.9/10Opinions on the value for money were divided, with some guests feeling the price was high for the services provided while others found it reasonable.
Food and Beverage
7.3/10Feedback on food and beverage services was generally positive, though a few guests suggested more variety could enhance the experience.
Overall Experience
8/10Most guests reported a positive overall experience, recommending the hotel based on a combination of price, comfort, and service.