Riviera Sayulita Hotel

Nothing. We were charged but they turned us away and never gave us the room we paid for

Never saw it

Nothing

Quiet and clean

A tad too far from the beach

Wry clean facility, great pool, okay location, excellent staff.

A little remote from town but not too bad.

The staff were very helpful and friendly. The location was good - a little away from all the hustle but an easy walk. Purified water was always available. The hotel was kept meticulously clean. Our room was a good size. The heated pool was really nice to swim in at the end of the day.

The lighting in the room was bad. There were no lights near the bed. The chairs in the room and around the hotel were uncomfortable.

We enjoyed the property a lot. It was big, clean, and in a great location. The staff, especially Emma, was awesome and helpful.

We didn’t like the keys to the door which were very hard to use. The sink in the bathroom didn’t flow well. The door to the bathroom needed oil. The kitchen could use a kettle for tea.

The hotel was great and updated. It is directly adjacent to the bus transit center, providing easy access to Puerto Vallarta and smaller towns. The AC worked great, and the room was very clean. It is on the edge of town, but it was nice for the quiet nighttime break. The main square is a 5-minute walk, and the beach is about a 7-10-minute walk. They have golf carts available for rent, which I would recommend for exploring the town for the day. The same building houses a coffee shop and a pizza joint. We were a family of 5, and the large room with multiple beds worked great. It's a small surf town in Mexico, so just embrace the slow pace and lack of quick/full amenities at certain locations in the town. The food, people and atmosphere are what make it great. We booked a fishing boat with Chilo on the Azul. Had a great time and caught a large number of fish. Eat everything in town for quick, easy tacos. Grab Tacos Diaz, Mary's or Ivan. Breakfast options were all over, and the churros down the street from the hotel were the go-to for my kids on the way back at night. If you go from Sept-Jan, they have nightly releases of baby turtles at the north end of the beach at sunset. We liked the main beach but preferred taking a golf cart over to Muertos beach for a quieter time away from the crowds. Would absolutely suggest this hotel if you have a family and want to stay away from the rush of the main square.

My only negative would be the lack of places to hang anything (towels, bathing suits, etc). It wasn't a big deal, but I would suggest adding a couple of hooks to dry items after being at the beach.

Very clean, friendly staff, great location, great price.

Nothing. Great place.

The pool

Staff wasn't accommodating, like for parking for our cart. No ac and water shut off. Second stay here in 2 years and water was off both times

The rooms were spacious. The staff was mostly friendly, and the location was walkable.

The room has had no soundproofing, we could hear noise from the pool, from the neighboring rooms, from loud parties outside until 2 am, roosters early in the morning dogs barking all night over all the rooms left much to be desired.

TODO EL PERSONAL MUY AMABLES LA LIMPIEZA EXCELENTE

QUE HUBIERA AL MENOS DESAYUNOS, YA PIDIENDO MAS: TAMBIEN COMIDAS

Very clean, great air conditioning, very comfortable beds, friendly staff.

The pool was too warm

Belle chambre propre et confortable, et hôtel tranquille à distance de marche de tout. Nous avons aussi beaucoup apprécié la piscine. Personnel sympathique. Il faut toutefois être un peu patient pour avoir de l’eau chaude pour la douche.

I have stayed here 4-5 times before the hotel is in. Great location this time the hotel had no running water for 36 hours with no communication or compensation from the hotel Sandra at the front desk was wonderful and tried to help but the owner would not compensate or communicate will not be referring this hotel or using them again

Loved everything about this property

Zero issues with this property

Friendly and accommodating staff. Cleaa as n room. Very helpful.

I liked everything!

Excellent staff—very friendly and helpful. The hotel is also great, but the people made the difference.

Property was very clean and quiet. Beds were comfortable and room could be cooked by a fan or AC or both. Spent lots of time in the pool.

Lovely place, with a very welcoming staff!

Location and price were great had parking which we needed. Close to eveything very walkable

If we could have stayed longer

The room as are spacious, and the pool was perfect for our toddler. The staff, especially the cleaning staff, were really nice!

It’s a fairly long walk to the beach, but convenient for the bus.

Beautiful property & amazing service! We loved this place!

Affordable, nice little hotel, not super close to the beach but it’s a good walk. Didn’t not like the roosters behind the hotel they were loud midnight to morning. Staff was friendly. Also I thought they offered breakfast, but they don’t.

Large rooms clean friendly personal highly commended

2 thumbs up! I plan on visiting again.

Staff were extremely responsive. Good location. Close enough, but not too congested.

We had to request toilet paper. The shampoo was not sufficient. There was only luke warm water in the bathroom on some days. The room door lock was difficult to work and not properly installed.

It's well located

Good location, clean hotel

Friendly helpful staff that go out of their way to make your stay a pleasant experience. Great local restaurants. Would definitely stay there again.

The property and room our room was very clean and modern with nice decor. The staff was great. The front desk staff speak English which is very helpful. The room has air conditioning. The pool is nice and the water temperature was quite warm and lovely. (When we were there in April the ocean temp was too cool for us to swim.) The entrance of the hotel is off a busy street. But the street noise didn’t bother us once we were in our room. It’s a short walk into town. Our room had a sliding door entrance and faced out towards the pool in the center atrium. I would have liked windows facing outside with a view. Overall I’d recommend as a nice, clean place to stay if you are just looking for a room. I would choose a different spot if you want more of a resort feel.

just far enough out of the core area so wasn't very noisy. Rooms were a good size, bathrooms a bit small. Friendly staff. Gold cart rentals available through the hotel. Very nice pool and pool decks.

The cleaning staff were way too loud through out the day, especially in the morning. Yelling at each other from different floors. Made enjoying sitting around the pool to relax hard to do at times.

The hotel was so clean and the room was spacious. Loved having a full size fridge. Water refill station on each floor. The beds and pillows were really comfy. Easy to walk everywhere from there.

I liked everything

.

Cleanliness and location are perfect, beds are comfortable, friendly staff, heated pool. Family loved it

Spacious room

Kids screaming in the pool and nobody saying something

Location near to the town centre but right next to the bus station which luckily operated during day light hours only.The staff were always keeping the place clean.

The room was supposed to be a junior suite but did not have a lounge area with comfortable seats to watch the TV. The noise of the buses was quite irritating if you were in the small garden at the back of the hotel sunbathing. Rather than plants , a wall between the property would reduce the noise.

stay was wonderful

Wonderful host and clean room.

Excellent all the way around....wonderful staff, very clean, room had everything we needed, and walking distance to everything we wanted to do...will definitely stay here again if visiting the area.

Excelente lugar , solo hay que caminar un poco hacia la playa , pero de ahí en fuera lo tiene todo

A little walk to town center, nice and clean. Bathroom could use bath fan. Sliding door didn't close tight but it locked so all good.

The hotel was great. Nice pool and small garden area. Room was spacious and comfortable. The front street was busy and noisy but quieted down over night. Walked everywhere.

We really liked the set up of this hotel. It was small. But clean, felt safe, and friendly staff. Down to earth. They also have the little golf cart like cars that are used in this town to rent. Very convenient.

We really enjoyed our stay. The staff were friendly, professional and helpful. Rooms were meticulously maintained. Shower in bathroom had very little water pressure but other water sources had good pressure. Pool was very nice and refreshing after a day on the beach. 2 days the pool was very cloudy so we didnt use it. Easy access to town, the beach, shopping and a variety of services. We were happy to be a little way from the town centre which is very lively at night. We would recommend this hotel and stay again.

Staff at hotel was great desk people Emma and Lucy very helpful and cleaning staff always busy and freindly

Highly recommended to stay here. Rooms are spacious, clean and the location is wonderful. There’s places to eat that are walking distance and it’s quiet at night as it’s away from the heavier foot traffic and noise. The bus station is conviently located next door.

The accommodations, staff, and service were excellent...would highly recommend! Great location as well.

Loved being away from the noise of downtown! Super comfortable bed and kind staff.

Nothing

My husband and I enjoyed our stay at Riviera Sayulita. Gloria, Lucy, and Emma were very helpful in answering all of our questions. We appreciated that the hotel was far enough from the downtown area, and all of the noise, but yet very walkable. Would definitely consider staying there again.

Nice and quiet. Centrally located. Friendly

A very nice and well maintained hotel. Next door to the bus terminal was a pleasant surprise! Walkable to city center and quiet if you don’t mind kids in the pool. Bedding was very good and that’s the most important for us when we travel!

A nice, quiet and quaint place to stay. Short walk to the center of town. Friendly staff. Clean room with a comfortable bed.

Location was good but not amazing. Felt a little bit far, however Sayulita is very small. and within minutes we were in town. Is not a complaint is just an observation

Just I think they should take more care in dusting and cleaning the items in the bathroom. And to be certain to put all the towels and all what is needed.

This hotel was amazing. The staff the cleanliness overall everything was just very, very cool. Had little golf carts that you could rent to drive around town and once again, the staff was amazing.

It is a beautiful property. We had a very enjoyable time. The staff was excellent

Very clean and friendly staff.

The hotel was clean and the staff were helpful and kind. Nothing was ever complicated. The pool was an extra bonus when we wanted to get away from the beach. There is a coffee shop and pizza shop right next door that was also very helpful. There is an outdoor patio where you can sit in the shade and have a drink or a meal. Overall a great experience. In walking distance to everything. You feel safe. My friend dropped her phone and someone picked it up and we were able to retrieve it the next day. Very honest people. Beware that you need to use purel and keep hands sanitized. It is very easy to get sick with bacterial infection. Two people in our group were sick, but probably linked to swallowing ocean water while surfing. Also my son got stung by a ray. But these are all things that can happen and out of our control. Make sure you have your Hep A and Hep B vaccines, and tetanos shots up to date. There are lots of pharmacies around, but they will sell you almost anything. I got a travel package from my pharmacist before leaving which was helpful. We used almost all of it. Gravol, imodium, pedialyte, cortosol cream, Best be prepared before arriving. I would go back to this hotel and to Sayulita. Was a fun place with lots to see and to do. It was never boring!

front desk staff was hit and miss.. housekeeping staff always excellent… they use a lot of fragrance in the rooms which I was having a bad reaction to. They offered to move me to a room with a balcony for crossflow air, which I accepted only to find out that it is so noisy. You can’t sleep a wink, so I went back to my original room… They don’t have premium bedding and down comforters like they say the bedding is average at best and the bed in the balcony room really hurt my back and I could feel the springs in it.

It was the perfect location for our families traveling together. The pool was actually perfect end of day as the kids were in the sun all day and it was nice to have them swim in a quiet, shaded pool to cooldown! The staff at the desk and the cleaning staff were incredible. Great place to stay to be near all the Sayulita action but away from the loud chaos!

Easy walk to restaurants. Clean and safe .We we’re treated well.

Absolutely beautiful and staff were excellent!

This place is AMAZING! My stay here is phenomenal with the cleanliness, the privacy, NO OUTSIDE NOISE, the comfort of a mini split AC unit thst is perfect when arriving back into your room. The most favorable part was STEPS away from the bus station. Ideal when travelling to or from Puerto Vallarta. That is how I get around. Close enough to walk everywhere in this quaint, adorable little village of Sayulita. Highly recommend!

Indoor pool a huge plus. Staff were Great! Close to everything. Golf cart rental from them made that so easy. Clean, friendly, helpful, staff was excellent!

The staff were all very pleasant. The room was very clean and comfortable. Had everything needed for a short or long stay.

Tuve una excelente estancia, la decoración es muy bonita, la limpieza del hotel es muy buena y la atención en la recepción fue extraordinaria.

Gracias por todo Dios los bendiga

If you don’t mind a short walk into town or to beach then this hotel is a gem! Cleanest hotel in sayulita, great rooms, nice pool and very safe! The staff try there best to ensure you have a great stay( sometimes English is limited) over all a great place😊

Everything was excellent. Very clean, safe, great pool and outdoor space at back by river for yoga or chilling. Kitchette was perfect. Price was right. Already booked another stay

Hotel was very clean and quiet. Pool was lovely and we spent lots of time in it. Easy to get around the town by walking. Would stay there again.

Safe and clean. Pool in the courtyard is nice. They lock the front door at night and have an attendant monitor it. No one gets in if they are not supposed to be there. Place is excellent.

Hotel Riviera Sayulita was fantastic. They had great service. It is right next to the bus station to so it’s very convenient to get there from PV. The central pool was great for our kids. Also the art is beautiful throughout. I highly recommend this hotel.

Loved this hotel !! Definitely coming back , the staff was amazing . They recommend lots of places to go eat . The hotel is very safe , and walking distance to Downtown. They also rent golf carts so it’s easier to get around . I had my kids with me and they loved the pool on site

Amazing hotel !!! My family loved it ! Excellent location , walking distance to everything, bars and restaurants. Very clean , the staff is amazing ! We will definitely return again . They also rent out golf carts so it’s easier to get around to beaches . We traveled with lil ones and they loved the pool they have .

Es la segunda vez q me quedo aquí , me gusta la locación llego y dejo mi carro y ya no lo muevo solo camino o rento carrito de golf para moverme, personal muy amable

The property was great. The pool is kid friendly with a section they can play in. Room has cold a/c and walkable distance to downtown life. We left our car parked at the hotel and walked everywhere. The staff was polite and friendly. Pool closes at 10 and the hotel is pretty quiet after that. Recommend this hotel.

The pool was great The garden on the back The facility to rent a golf car

No bank near

Excelente lugar, la gente ke atiende muy amable todo al 100 👌

Everything

Local families drinking and playing music around the pool until late. Noisy and uncomfortable situation. Place was nice enough.

Clean

They had a closed bar

Property was cleam and quiet. Staff was rude and unfriendly.

Everything was perfect right from the time we booked this hotel. Check in was seamless, staff is super friendly and the whole property is spotless. We had a family suite on the bottom floor and it was perfect, lots of room for our 3 young kids. There is plenty of bottled water on each floor, a good pizza shop attached to the building plus a convenience and beer store less than a minute walk up the street. It is a great place for a family, laid back atmosphere and fairly quiet. The pool was warm and had the perfect mix of sun or shade. North side beach is about a 7 minute walk (which is way less busy than the main beach) and the main square downtown Sayulita is about 9 minutes. I honestly don’t have anything bad to say about this property, we will be back forsure!

Loud music across the street from the property

This is a great hotel if you’re on a buget. It’s new and very well kept, the rooms are spacious and nicely decorated with a kitchenette. The beds are also comfortable. It’s about a 15 min walk to all the action, or 70 peso cab. The only complaint is the pool is in the center so it gets noisy, we had lots of kids there during our stay. The pool I thought was going to be indoor but it’s open roof and gets sun so you can still tan however there is no breeze so it’s hot! Overall I would stay here again if I was to visit Sayulita.

It's a great spot. Love that they have filtered water, pretty quiet place, love that the rooms are suites with little kitchennette

Es una garantia. Servicio. Comodidad. Tranquilidad y cercania a playa y ambiente de población.

The room had no windows!!! A glass slider door into the main area but that’s it. Depressing overall.

This was a super cute hotel. The kids enjoyed the pool and we felt safe and comfortable there.