Plantação de ananás Santo António
Pineapple Plantation Santo António, Rua José Manuel Bernardo Cabral 1, 9500-716 Ponta Delgada, Portugal- Attraction
- Wheelchair Accessible
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Luxurious Accommodation with Stunning Views
Senhora da Rosa, Tradition & Nature Hotel in Ponta Delgada offers a 4-star experience with an outdoor pool, fitness center, and garden views. Guests can relax in the sauna and hammam, enjoy free WiFi, and benefit from services like airport transfers and 24-hour room service.
Delicious Dining Options
Indulge in a variety of breakfast choices from buffet to à la carte at the hotel's restaurant serving Portuguese, local, and international cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.
Family-Friendly Amenities
With a children's playground on-site, Senhora da Rosa, Tradition & Nature Hotel is perfect for families. Located near São Roque Beach and Milicias Beach, this hotel offers a convenient and comfortable stay for all guests.
Ready to experience luxury and nature in Ponta Delgada? Book your stay at Senhora da Rosa, Tradition & Nature Hotel now!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
33 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Sleeps
Up to 6 guests
2 adults · 4 children
Beds
2 Bunk bed (Variable Size), Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
65 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
30 sqm
Garden View
In-room amenities
1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
807-sq-foot room, located on the top floor, garden views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch plasma TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Free local calls, double sofa bed, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating
Accessibility - Hand-held showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
2 adults · 4 children
Beds
King bed (151-180 cm wide), Bunk bed (90-99 cm wide), Sofa bed (131-150 cm wide)
Room details
75 m2
Garden View
In-room amenities
1 Double Bed
280-sq-foot individually decorated room, balcony with pool views
Internet - Free WiFi
Entertainment - 43-inch plasma TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
26 m2
Pool View
In-room amenities
1 King Bed
592-sq-foot individually decorated room, furnished balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch plasma TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop workspace, laptop-compatible safe, and phone
Comfort - Daily housekeeping, climate-controlled heating, and ceiling fan
Accessibility - Hand-held showerhead
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
55 m2
Garden View
In-room amenities
1 King Bed OR 2 Twin Beds
431-sq-foot individually decorated room with a balcony
Internet - Free WiFi
Entertainment - 43-inch plasma TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating
Accessibility - Hand-held showerhead
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
40 m2
In-room amenities
1 Large Twin Bed
323-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - 43-inch plasma TV with cable channels
Food & Drink - Minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Yard, laptop-compatible safe, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating
Accessibility - Hand-held showerhead
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
Room details
30 m2
Courtyard View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The gardens, the quiet, the ambiance and decor.
The pool looked dirty around the outside, the outside area from our room only had one chair and no table. No privacy at all. The breakfast area is too crowded. When there are tour buses they should park at the back instead of taking guest parking in the front. My least favourite thing is how there is a very strong perfume scent in the lobby. Way too much - I felt ill
Situation en pleine nature, établissement à taille humaine.Gentillesse du personnel.Prestations haut de gamme.Super petit déjeuner.Le restaurant Magma était vraiment très bien.Spa et piscine formidables,et le petit bonus:le bain chaud dans la serre ananas !
J'ai regretté le choix de la chambre.Les photos et le texte du site prêtent à confusion : à savoir la chambre standard qui n'a pas de terrasse et qui donne sur une cour intérieure..C'est particulièrement sombre et la salle d'eau vraiment dédiée à une personne en fauteuil roulant.Il aurait fallu choisir une mini chambre standard pour avoir une terrasse et une vue sur la piscine.Il faudrait le préciser dans le descriptif.Une remarque (ce n'est pas une critique) ,il y a une grande fréquentation de clients des USA.. S'attendre à devoir communiquer en anglais.Le français n'est pas du tout parlé sur l'île.b
sauna at the spa with an ocean view. morning coffee on my balcony, sunset view from my balcony. strong hot showet, close to Fanal and PR14
noisy at times, expensive and bad massage, parking is complicated and requires hiking boots
Tolle Lage, sehr ruhig, wunderschöne Rooftop-Bar, herrlicher eigener Garten, angenehme Pool-Area zum Entspannen, das Zimmer groß, schön und sauber.
Wenige vegane Optionen beim Frühstück.
příroda,lokalita,atmosféra,kurt na paddel
We got a free upgrade when we arrived and got the family room with two balconies and large bedroom. Check-out is standard at 12.00 O’clock.
Really overpriced. We paid over €400,- for one night, but what you get in return us definitely not worth that much money (even with the free room upgrade). The spa facilities are really small. The steam cabin and sauna are just for two people at a time.
Super accueil ! Magnifique chambre (spacieuse et confortable). Magnifique petit déjeuner !
Fort excentré
Het ontbijt was erg goed!
De ruimte boven in het Aziatisch restauarant.
Sehr schönes Ambiente in einer tollen Parkanlage.Sehr gutes Frühstück.
Nichts
Der Garten, Pool, sowie der Wellnessbereich inkl. Pilates. Die Lage ist super. Von der Terrasse oben hat ma einen schönen Ausblick.
Schallisolierung ist bei 0. wir haben Nachbarn gehabt, die etwas feiern wollten und haben jede Bewegung im anderen Zimmer mitbekommen. Das Zimmer war schon sehr einfach eingerichtet. Für diesen Preis erwartet man etwas mehr als einen Vorhang anstatt dem Kleiderschrank.
We stayed in one of the detached huts and absolutely loved it. The landscaping was exceptionally well done, creating the feeling of being immersed in a rainforest when looking out from the terrace and main window. The vegetation also provided excellent privacy between the individual huts. The entire property felt peaceful, natural, and very relaxing. The staff were wonderful throughout our stay—always friendly, welcoming, and happy to help with anything we needed, whether it was extra water for a hike, lending an umbrella, or answering questions about the island. Their hospitality made us feel genuinely cared for.
Nothing. We thoroughly enjoyed our stay and would happily return.
I visited Senhora da Rosa several times during my stay in São Miguel to enjoy both the restaurant and the spa, and I was genuinely impressed. Although I was not a hotel guest, I was made to feel very welcome from the beginning. Filipa helped coordinate my restaurant reservations and spa appointments, which made everything easy and stress-free. The spa was a lovely place to relax. I particularly enjoyed the treatments and appreciated the peaceful atmosphere. I also had dinner at the restaurant on several occasions. The food was consistently excellent, with fresh ingredients, beautiful presentation, and attentive service. Every meal was enjoyable, and there was clear attention to detail from both the kitchen and service teams. What I appreciated most was the friendliness and professionalism of everyone I met. The team created a warm and welcoming atmosphere that made me look forward to returning each evening. I would happily recommend Senhora da Rosa to anyone visiting the Azores and hope to stay at the property on a future visit.
Lovely boutique hotel with great pool and lovely breakfast. Good parking. Nice rooms. Good restaurants. All perfect really
Wider selection of tea bags at breakfast
Fijne bedden, prachtige natuur, lieve fijne medewerkers, goede massages bij de spa
Kamers zijn wat gehorig
Beautiful hotel! Gorgeous furnishings and design. Loved the gardens and spa offerings. Great cocktails at the bar and excellent breakfast. Staff was exceptional!
Can’t think of anything.
It was a beautifully appointed hotel that felt luxurious. It also had a sustainable ethos. Breakfast was very good. Staff were always pleasant and helpful. We were sorry not to have used moreof the facilities.
The rooms felt rather humid and had a musty smell at times. We needed to use A/C to combat this.
My wife and I had a wonderful stay at Senhora da Rosa in Ponta Delgada. From the moment we arrived, we felt welcomed and cared for by the entire staff. The hotel is beautiful, peaceful, and perfectly maintained. We appreciated every aspect of our stay: the comfortable room, the excellent breakfast, the relaxing atmosphere, and the high level of professionalism shown by all the employees. Every detail was carefully managed, making our experience truly enjoyable. A special thank you to the team for their kindness, hospitality, and attention to guests. They made our stay memorable and exceeded our expectations. We highly recommend Senhora da Rosa to anyone visiting São Miguel and hope to return in the future. Thank you for a fantastic experience!
Great location. Peaceful but near everything. The staff were amazing. Every one of them!
Everything was perfect!
Le jardin, le petit-déjeuner très varié, la dimension et la déco de la chambre très spacieuse.
Sauna 90 Grad war nie aufgeheizt. mussten das selber machen. was bis zu eine stunde dauerte bis aufgeheizt.
Lage, Ungebung, Ananasgewächshaus mit Heisswasserpool, Lobby, Magnarestaursnt
Zimmer im Erdgeschoss war ziemlich dunkel
L’hôtel est magnifique et entouré de verdure. Le personnel est aux petits soins. Tout est parfait.
La literie dans les suite cabane est à améliorer
La déco alliant l’ancien et le moderne est très réussie et donne un ensemble cosy , confortable et chaleureux. Le personnel de la réception est très attentionné, merci ! Le choix personnalisé de son type oreiller selon ses besoins est très appréciable et les lits sont très confortables. La présentation recherchée du petit déjeuner et les produits sont exceptionnels ! Enfin du bon café dans un hôtel ! Nous avons mangé 2 fois au bar de l’hôtel: c’est bon et les prix sont raisonnables( 85€ pour 4 boisson et plat ) . L’hôtel est à moins de 15 min de l’aéroport dans une partie de la ville avec des serres et des jardins partout !
Nous sommes déçus d’avoir du payer la location du terrain pour le tennis padel . Le lieu n’étant pas à la hauteur du reste de l’établissement au niveau de ses aménagements . Le bassin du bain chaud dans la serre à ananas manque de finitions : les parois en béton brut laissant par endroits apparaître la fibre de verre laissent un goût d’inachevé. Les marches sont trop hautes pour entrer et sortir du bain . On a l’impression de se baigner dans un bassin qui n’est pas prévu à cet usage . Il y a de la mousse partout sur les pavés autour c’est glissant . Le concept est une excellente bonne idée mais manque selon moi d’être abouti .
Loved the breakfast and the lovely ladies at breakfast. The pineapple hot tub was amazing and great after a long day of hiking! Food in Magma restaurant was delicious as well. The bar staff were really friendly too with great drinks on offer and pool table.
It would have been nice to be able to go to the Asian restaurant for a drink but you could only go up there with a dinner reservation.
Personal muy amable y detallista
nettes Personal (sehr zuvorkommend), super Früshstücksbuffet, sehr nahe an einem Supermarkt um Wasser oder sonstiges zu holen, nahe am Zentrum (Ponta Delgada), rundum super Aufenthalt, wir würden wiederkommen :-)
Bett etwas zu klein
The staff were amazing. Friendly, cared about our experience. If you are coming to Ponta Delgada, it’s a must stay!!
The only slight thing is the bed is a little hard for my taste but did not prevent great sleep. In fact the staff even changed out the pillows to make my stay even better.
What a special place . We loved it and were sad to leave !
El desayuno muy bueno y la zona del invernadero de piñas fue todo un descubrimiento
Établissement exceptionnel. Très bien placé. Décoration magnifique. Calme. Personnel remarquablement attentionné. Le jour de notre départ: nous sommes partis très tôt : ils ont eu la gentillesse d’offrir un petit cadeau d’anniversaire à mon mari.
Simpatia e cordialidade de toda a equipa. A atenção dada no meu dia de aniversário, memorável!
Nada a apontar.
Simplesmente excepcional. Não tenho palavras para descrever a qualidade da experiência que encontrámos neste hotel. Desde o primeiro momento fomos recebidos com enorme simpatia, profissionalismo e atenção por parte de toda a equipa — receção, limpeza e restaurantes. O ambiente do hotel é igualmente muito tranquilo, proporcionando uma estadia relaxante e confortável. O que realmente distingue este hotel são os pequenos grandes detalhes: por termos atividades cedo, prepararam-nos o pequeno-almoço antes da abertura oficial do restaurante, algo que demonstra um cuidado genuíno com os hóspedes. No quarto nunca faltou atenção aos pormenores, como a garrafa de água sempre disponível, e ainda fomos surpreendidos com uma oferta especial à chegada para assinalar uma data importante para nós. Gestos assim fazem toda a diferença e mostram um nível de serviço verdadeiramente acima da média. Uma experiência memorável que recomendamos sem qualquer hesitação. Voltaremos com todo o gosto. O único problema deste hotel, será a dificuldade em fazer reservas, se continuarem com este nível de excelência.
Nada a referir.
O atendimento e o quarto!
Nada.
De tudo... atendimento, quarto, serviços, sala de brinquedos, restaurante, pequeno almoço e piscina quente na plantação de ananás.
Viagem em grupo (família) e não poderia haver melhor escolha. Atendimento 5*, piscina exterior fria, interior quente na plantação de ananás, sala de brinquedos, excelente restaurante:) De todo o cuidado e atenção que tem para com os hóspedes.
Simpatia de todos! Excelente pequeno almoço.
Nada!!!!
The plunge pool in the green house was lovely as was the garden and rooms with an outdoor place to sit.
A bit too far from Ponta Delgada if you haven’t got a rental car. But this also makes it peaceful and quiet.
pekná záhrada, štýlové zariadenie hotela, pohodlné a dobre izolované izby na prvom poschodí s balkónom a výhľadom na bazén, milý nápad s horúcim kúpeľom v ananásovom sklenníku
zima v spoločných priestoroch, tmavšie izby na prízemí, málo toaletných potrieb ( len v tuhej forme, žiadne papuče napriek wellness zariadeniam), jedlo trochu predražené vzhľadom na množstvo a kvalitu
This was my second stay at this hotel, and the quality remained consistently high. The room was clean and comfortable, all the staff were friendly and attentive, and the overall atmosphere made the stay very enjoyable. I would gladly return and highly recommend it to others
Enquadramento na encosta
La habitación, el baño entre piñas, el desayuno y el edificio
Quizás la ubicación es el único pequeño aspecto que podría ser mejor. Porque no queda cerca del centro a pié, pero hemos podido aparcar cada día dentro del hotel e igualmente hay que ir con el coche a todas partes en la isla.
Atendimento humano, simpatia natural
Gostei de tudo
Staff was extremely nice and room was clean. Mattress was very comfortable.
The hotpool in the pineapple greenhouse is a great idea, but improvement is required to express the full potential (I.e. a bit more light around the pool)
Simpatia dos funcionários, decoração do hotel, jardim grande
Nada
Vista do apartamento Mirante e do restaurante. Estufa de ananases com pequena piscina aquecida. Kids Club. Simpatia dos funcionários.
It is a lovely, local hotel with pleasant, helpful staff. The rooms are clean, comfortable, spacious. It is very reasonable, quiet and offers two dine-in restaurants. The Magna offers more traditional Portugese fare (and as a vegetarian I couldn't sample this sadly) and the Mirante Rooftop Bar is an exceptional Japanese/Fusion restaurant that I cannot speak highly enough about! It was amazing and catered to my vegetarian tastes perfectly... One can enjoy a lovely spa experience in a separate building, and also the gym and hotel's pool in a lovely setting. Certainly not your big chain hotel model being followed here. Much more quaint, scenic and relaxing. I recommend it highly.
Os funcionários externamente afáveis
The staff was really friendly and nice and very welcoming. The place is close enough to Ponta Delgada to be in short distance, but enough away from the airport to no longer hear the arriving planes.
Super bonito y relajante
Das Hotel ist wunderschön und beim Frühstück hat es alles was das Herz begehrt. Das Highlight ist natürlich die hauseigene Ananasplantage mit dem Pool darin. Wenn ich wieder nach Sao Miguel gehen dann definitiv in diese Hotel!!!
Sehr staubig im Zimmer, bis spät in die Nacht (eventuell auch durchgehend) Musik am Gang, ab der Nebensaison ist das Frühstück eine Stunde später wurde aber nicht kommuniziert
Dbałość o detale, niespodzianki co wieczór , pyszne śniadania i bardzo wygodne łóżka
Quality of food was excellent. Breakfast was good quality. Staff were helpful and friendly. Plenty of parking. Good quality feel to the hotel. My friend tried the wellness facilities in the hotel and said they were good.
Hotel was situated a long way out of Ponta Delgado. I knew it was slightly out of town when booking but there it is a good 45-60 mins walk into town from the hotel. I would recommend driving. Breakfast was good but was exactly the same each day of my 7 day stay. It would have been nice to have had some more variety.
Leckeres Frühstück, was für Vegetarier geeignet ist / super freundliches Personal / schöne Zimmer mit bequemen Betten und Ruhe / schöne Außenanlage, tolle Pools und Saunabereich / nicht ganz zentral, aber trotzdem gut erreichbar und ruhig gelegen / Klare Empfehlung, wenn man früh bucht und somit noch etwas Geld spart
Wenn man auf hohem Niveau meckern möchte, könnte man erwähnen dass die Outdoor-Liegen nicht so sauber waren, was aber daran liegt, dass es durchgehend dem Regen ausgesetzt ist und deshalb langsamer trocknet
La amabilidad del personal, la disposición a ayudar en todo lo necesario. También me pareció una decoración muy bien cuidada, lugar acogedor y tranquilo. Se portaron muy bien con nosotros, nos esperaban todas las noches detalles en la habitación. En el restaurante de sushi de la planta alta se come muy bien y las vistas son preciosas. Merece muchísimo la pena.
En las inmediaciones del hotel y en su parking hay muchas cucarachas, también en las terrazas de las habitaciones que dan al jardín. Cuando llegamos, en la habitación, había un cartel que informaba de que "en el campo hay bichos", con dibujos de mariposas, saltamontes, polillas, escarabajos... pero yo lo único que vi fueron cucarachas, la cantidad suficiente para que lo deje por escrito.
Modern but also cosy hotel, very nice staff, rooms very clean, huge breakfast offers (don’t know why some were complaining). Wifi sometimes not stable, but got a repeater frpm the reception and it worked really well. Excursions with your car easy to make in all directions. Hotel not easy to find, you definitely need navigation. Very narrow streets. Huge garden and nice pool area. Can only recommend.
Professional staff, clean and large rooms, good breakfast and a lovely hotel. Sauna and plunge pool were good too
Wonderful boutique hotel attentive staff, nice rooms and good food. My wife and I loved our stay, will stay here again. Highly recommend.
Decoração, conforto e simpatia
Nada a apontar
Really great staff, comfortable, and beautiful decor. The breakfast was the best of all the places I stayed this week!
Lovely stylish spacious room overlooking the garden. The staff were very helpful and friendly. About a 5 k walk to town.
Our stay at Senhora da Rosa was wonderful from start to finish. The hotel has a beautiful garden and plenty of outdoor space that really connects you with the nature of the Azores. While some of the facilities show a bit of age, it didn’t take away from the experience at all. The staff were fantastic—everyone from the front desk to the cleaning team and restaurant staff were friendly, attentive, and easy to talk to, which made us feel right at home. Our room was spacious and the bed very comfortable—perfect after a long day exploring the island. Having a patio was a real bonus, especially for enjoying the clear night skies. The spa area was calm and relaxing, with access to the steam room and sauna for all guests. The pineapple hot tub was a unique and fun highlight of our stay. Breakfast was delicious. The variety isn’t huge, but everything was fresh and flavourful, especially the local pineapples. Overall, a truly memorable stay. We’d happily recommend Senhora da Rosa to anyone visiting the island.
We had an extraordinary stay at Senhora da Rosa, Tradition & Nature Hotel. As a family of five who has traveled to destinations like Bora Bora, Paris, and Costa Rica, we can confidently say this was one of the most pampering and comfortable experiences we’ve ever had. The family suite was a dream :complete with bunk beds (each with its own TV), a cozy teepee tent, and child-sized bathrobes that were the cherry on top. It gave our children a magical space of their own while still keeping everything luxurious and effortless for us. The hotel itself felt like pure indulgence, with unique design elements that sparked my inner artist, while keeping our kids engaged with the pool, kids’ club, and thoughtful details. To our delight, the staff even surprised our daughter with a birthday cake, making her feel so special and creating a memory we’ll always treasure. From pizza dinners on the terrace to evenings playing chess in the lounge, every moment was intimate, unique, and picture-perfect: an ideal complement to the natural beauty and relaxed vibe of São Miguel. The service was impeccable as well: the staff went above and beyond, preparing an early breakfast for our 7 a.m. flight and ensuring we had everything we needed for the next day. We can’t recommend this hotel highly enough and are already looking forward to returning The sharma family
This hotel was just ok, and we didn’t find anything impressive about it. The rooms, the breakfast, the service, cleanliness, location, all were mediocre. We had very high expectations looking at the photos they have posted but it’s just a regular hotel with a nice garden.
In short, the stay was amazing and very highly recommended. To break down some highlights: - Super clean and well kept. The rooms were spotless on arrival and every day after. - The staff was very friendly and polite. - The food of the restaurant for all meals was excellent. The buffet breakfast was extremely varied, with very fresh fruits and baked goods. - Parking was super easy, and they had enough for the days the hotel was busy. - Bonus: if you had a toddler, the cleaning staff would leave homemade surprises (I.e. a bumblebee made with toilet rolls and two eyes) for them on their bed and crib. Our child loved them, and we took them home. Would come again. Thanks to the staff for such a memorable stay.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.99/10Some complaints about dust in the room and presence of cockroaches noted.
Service
9.96/10Staff was consistently described as friendly, welcoming, and helpful.
Location
8.5/10Hotel is a bit far from Ponta Delgada but reachable and in a quiet area.
Room Quality
8.95/10Rooms described as clean, spacious, and comfortable.
Amenities
9.48/10Wellness facilities and a large garden area were positively highlighted.
Value for Money
8.94/10Overall good value with high-quality experiences mentioned.
Food and Beverage
9.49/10Quality of food was praised, with variety noted at breakfast.
Overall Experience
9.46/10Multiple reviewers expressed a desire to return, highlighting great experiences.
Rooms overlook a lush garden setting, enhanced by the hotel’s expansive outdoor spaces.
Spacious suites and a dedicated children’s playground make it ideal for multigenerational stays.
Free parking simplifies arrivals, aligning with the relaxed, nature-focused atmosphere.