Hyatt House Tallahassee Capitol University

For my family and I we really enjoyed our stay. We would love to come again.

The power went out . The food selection was not that good.

El desayuno estuvo muy bueno. El café excelente al igual que la atención. Staff muy amable. Volveré a quedarme allí en mi próxima visita

The staff were amazing. Really friendly and accomodating and helpful. Facilities in the roo. Were beyond what i expected. So .extremely pleased. Room was comfortable and clean.

Air conditioning unit was a bit noisy. But was easy to regulate.

It was okay. Waffles would be best. But otherwise good.

Nothing. Everyone was friendly.

La ubicación, la comodidad

En el desayuno no se hacía refill de los alimentos ni de los cubiertos

Staff was very nice and the place was well kept

$500 a night for a non fancy hotel is steep

Very clean, great location

Excellent! Loved the covered parking area and security with camera oversight in the parking lot across the street.

Wish the covered area extended over the rest of the parking areas.

Very clean, great location, friendly staff

N/A

Desayuno, camas muy comodas. Atención de mantenimiento muy expedita.

Amazing

Nothing

Clean. Close to everything. Up to date appearance and amenities. Breakfast was good.

The bed was too soft and not very comfortabke.

Personal muy amable y dispuesto a atender. Ambiente relajado. Desayuno variado y rico.

Breakfast and room size

Room cleanliness and smell. Price of room was excellent size. But overall bed and hair in shower. Also, brush found and smell was overwhelming room 334. Bed found hair and sheets didn't appear to be fresh...for one night at $210. I was very disappointed My second stay and for prices.I think this my last stay.

Great hotel near FSU. Staff are super friendly and try to help you with any request. Breakfast is decent for the hotel category. Rooms are very confortable and clean.

To pay for parking (daily) when I am paying for the hotel already. Guests should not pay for parking.

Cleaned

N/A

Every thing were nice

Nothing

The location of the hotel was great for what we needed. It is at the base of hill to FAMU and that is where we needed to be. It is convenient to alot of places to eat and local businesses.

I didn't like that you have to pay for parking. I can see for maybe a stay of 1 to 2 nights, but when you are there for a full week, 7days, I think maybe there should be a sliding scale or one or two nights free.

The rooms were really clean and spacious

Well the ice machine wasn’t working so I had to keep going to another floor to get ice

Extremely friendly staff!

Front desk employees were wonderful. The free breakfast was very good. I also loved the outdoor pool!

If I had to complain about something it would be the laundry room was pretty dirty, could have used a little TLC.

Great location

Did not know pets were aloud. Animal barking at night. Flies flying around during breakfast

Great suite, location and breakfast

Would be nice if suite had bathroom outside of bedroom

The location of this hotel is great! The staff is great. The rooms are clean and the beds are very comfortable.

The blackout shade was stuck so I couldn't make the room completely dark for sleeping. The breakfast has very limited items and the coffee does not taste good.

Amazing stay!! The sweetest front desk girls and bartenders. Quick service all around and you can tell they value their guests. Location is perfect, 5 minutes from FSU stadium and seconds from FAMU. Food all around and things to do. The rooms were very clean and comfortable. Will definitely be coming back here.

It was a nice hotel

I did not get a room service. And they said I will get mu invoice through booking.com

Nice hotel did not get to use all the amenities but they looked nice.

I liked having a kitchen in the room, and the person at the front desk was very helpful. The breakfast was great and I appreciated having it.

Great location, friendly staff, clean, comfortable and modern

I like the staff, one young lady was very helpful. I love the complimentary breakfast.

Paying for parking. My bathroom smelled horrible only to find out the shower curtain was full of stale pee. I had to remove it myself was told someone would deep clean my bathroom ...Noone ever did. The worst experience ever.

The hotel was nice, front desk staff was great. Room had mulitple issues with broken bathroom door, broken blinds, shower/tub that would not drain. I notified the front desk but received not response from managers or maintenance.

Very clean and spacious.

Paying for parking

Proximity to campus and other things

Nothing

Clean, convenient, easy parking, staff very friendly and helpful

N/a

The distribution of the rooms, kitchen. work-dining table, this room had everything you need.

Big AC a little noisy when it starts…It was new and nice… just I perceived it.

FSU visit with my daughter. Got a suite! Thought it was standard room but it had a nice distribution and appliances like microwave, kitchen stove, fridge and kitchen tools as well as plates and all that stuff. Room and bathroom were all clean and hotel was quiet. Breakfast was ok. Distance to FSU is about 10 to 12 minutes. Recepcion personnel were lovely and check in was super quick. Loved our stay and looking forward to staying here again!

My husband and I stayed here for our daughter’s orientation at FAMU. This hotel is nearly on the campus, which was a plus. Parking was easy and 25 dollars a night, which I did not know ahead of time but it was fine. I can see parking potentially being an issue during busier times (like game days) because parking is very limited. Check-in was pretty easy. You must use your key to access any floor which is a plus but also a hassle and made me wonder about the safety of the area. Now, upon reaching the 2nd floor I was a little taken aback because the hallway did not have a pleasant smell. I assumed because there are kitchenettes, someone was cooking. The room (King Suite w/ Kitchenette) was very nice. It was clean, spacious and pretty. The bed was not comfortable at all though, and if you are a light sleeper you will be awakened by everything on the street. The walk-in shower and closet space was nice. Checkout was easy and the attendant was friendly. Would I stay here again? Yes due to the cleanliness, size of the room, and convenience to the campus. Oh, the free breakfast was a nice touch although.

Close to everything gas station, Publix, CVS, little convenient stores, shopping centers, very close to FSU campus

Nothing to mention.

Room was not ready when we arrived at 6 PM. Took another hour for the room to be ready after we had been traveling with a dog and toddler. Instant cart unable to bring order to room and was unable to reach front desk staff for assistance. I was unable to leave the room due to a sleeping child. I ended up having to wait until my husband returned for him to go grab the order. Breakfast was good and the room was clean and well maintained. Unfortunately the whole stay was soured from the check in and delivery issues.

Easy check in process with friendly staff!

Only a few covered parking spaces, first come first serve.

This place is more of a "crash pad" than a hotel stay. I don't recommend it if you're planning to spend more than an hour at a time in your room; it just isn't comfortable. It's like our room wasn't cleaned properly, and there's a lot going on. Construction outside window, bugs left near windows and in kitchen, shower drain clogged before arrival, paint peeling off walls in bathroom, broken ice machines on multiple floors, hearing noises from neighbors, pre-used bar soaps, parking $25/day and $50/day securities fees for things used in the room (the securities fee is refunded but not the parking fee). It looks like someone had a crash-out in this room. There's stains on the wall where someone was kicking at it, ripped sheets on one of the beds, broken shower-pump for soap, and a broken soap tray in the shower. I don't recommend staying here if you have young kids. It's close to colleges, so it's about what you'd expect for noise and culture. Good luck trying to get your kid to nap with the loud music, cars driving by blasting music, and yelling from the pool/road outside. The pool and sidewalks around always have people smoking weed at pretty much every hour of the day, so if you're not cool with that around your kid, keep in mind you'll have a tough time avoiding it. At least the staff were very kind and responsive, and available at all hours of the day. Breakfast was on par with what you'd expect from a chain hotel. I don't have much else positive to say, and that's unfortunate. I recommend being critical of all the positive reviews on this hotel, as that was nothing like our experience, and we went on an off-season date when colleges were between semesters.

Todo la cocina ni se diga camas muy cómodas excelente vista muy seguro

No haberme quedado mas tiempo pero cuando regrese de viaje obvio que me quedaré de nuevo alli

Équipements

Canapé extrêmement inconfortable sale, un ongle sous le matelas, pas de drap pour le canapé alors que réservation pour 5 Seulement 3 serviettes de douche En arrivant l’hôtesse voulait me faire payer alors que paiement déjà effectué via booking. Il était tard nous étions compliqué et elle ne voulait rien savoir même en lui montrant le reçu. Il a fallu attendre qu’elle appelle son manager qui a finalement vu que booking n’avait pas fait le virement.

Everything. The staff was amazing. The rooms were clean and spacious. The breakfast food was delicious. And the gym was nice and clean. I can stay overall it was a wonderful stay and I will be joining the world of Hyatt club that was recommended by the staff thank you.

It’s ok

When we arrived, around 5 PM, the room we were assigned was dirty, we had to ask the front desk to clean it.

Close to FSU

N/a

Hyatt House Tallahassee is my go-to hotel whenever I visit Tallahassee. They consistently honor my room preference, the rooms are always clean and comfortable, and the staff is friendly and helpful. No matter the weather, I can always count on a great view from my room. The only area for improvement is the breakfast, which is fairly basic. Overall, it’s a dependable and enjoyable place to stay.

Located in the arts district it was an amazing ambience. The h9tel dining/bar was very nice . only issue was the mini fridge had food and drinks from a previous guest still in it

Bem localizado boa apto

Fiquei espere do mais de uma hora para o check in imagino qua não estavam preparados para o evento que estava tem do com estudantes na cidade o café não tinha qdo fui tomar

Todo

The front desk staff was absolutely amazing. The check in and check out process was super quick and efficient.

The cost of the hotel so close to graduation. While I understand it is the norm for hotels to charge more when graduations and football games are happening, paying $1800.00 for two nights was too much.

I thought breakfast was excellent. I liked the location.

I thought the bar should stay open later. I thought staff should be able to provide dining destinations and walking directions.

Our family stayed at the Tallahassee Hyatt FSU graduation weekend. They did a fabulous job having photo op areas for the grads. Mimosa bar, cookies, etc. We had a one bedroom suite with the kitchen and enjoyed having the extra room very much!This particular Hyatt has the nicest, most accommodating staff I have ever encountered at a Hyatt hotel. Would definitely stay there again. Loved it!

Love location and the staff very kind and helpful.

Everyone was very nice check in was fast, hotel was clean and comfortable, rooms are a nice size and it had refrigerator, microwave, dishwasher and a mini kitchen. Weight room, pool, parking, dining area etc

Gym pool Comfy beds

Close to a great bike ride, Staff was very accommodating with our bicycles. It was fun to see college kids staffing the desk.

Close to bike path. Staff was accommodating with our bikes. Nice to see college kids staffing the desk

Relaxing, comfortable , convenient

The breakfast could be better

The property is in a good location close to the FSU campus and it appears to be a fairly newly constructed hotel. So the first impression is a good one. The beds seem confortable enough.

The construction of this hotel is terrible. It’s a brand new hotel but you can hear every sound from the rooms next to you and the street. The ice bucket had mold and dirt in it. The shower doors were broken & or on backwards from what I could tell. Breakfast opinions were limited. When we went to check out there was no one at the front desk. Waited for 5 minutes then just left.

Very clean

Located near the Railroad / Arts district. Walkable to local shops, restaurants, etc. Spacious room, clean, comfortable beds. Kitchen and living space were good. Pet friendly (with fee). Flexible late check out.

Parking. Paid lot on property, or street parking. I wouldn't recommend parking on the street in this area.

Very clean! Easy check-in /out process and breakfast was good!!

Customer service

Tolle Lage in einer sehr schönen Stadt. Jogging im nahegelegenen Park hat Spass gemacht.

Die Frühstückszeiten sind zu kurz für Urlauber, dieses wird bloss bis 9:00 angeboten und dann auch mit Vehemenz abgeräumt.

The rooms was ok and fairly clean except the pull out. Breakfast was very little offer but most was offered was stale, old, mushy and most was sour. Parking was horrible even paying for a non existent and was a fight to find parking and more when your vehicle gets damaged, the hotel is not responsible. For a place that had high rating... I would have preferred to keep driving another 4 hours instead of paying such a high price

Spent 1 night in the area during spring break for college tours. Have to 2 teen boys. Hotel was clean. Breakfast options were plentiful if looking just for a quick breakfast. I'm a Peloton fan and love that Hyatt properties of all tiers have at least 1 bike. Area is safe. Very close to FAMU.

I have no complaints about Hyatt House Tallahassee Capitol - University. They provided good service as expected, as indicated in my ratings. My main complaints go to the customer service of Hyatt. I had an earlier stay, and wanted to request missing stay credit. I have tried all kinds of efforts: logging into my account and making the request, calling the customer service at least 3 times (talking to different agents), and sendng email to the local hotel as suggested by one of the agents, without success. The whole process is very frustrating. Personally, I would avoid Hyatt in the future if not booked by the other party. I hope this message could be seen by the management team so they realize the problem.

clean, comfortable experience, staff very helpful. included breakfast was nice touch but oatmeal and yogurt options were limited. convenient location. quiet at night

The location is perfect, the door to the bathroom is a “real door” and it was very clean! The staff was wonderful and friendly!

I wish they had a pot of coffee in the reception after the breakfast and in the afternoon.

Location

Parking

Rooms weren't very clean. Carpet and tile in kitchen was dirty. Chemical film left behind in kitchen floors. Dirty shower and sink rim 🤮 Missing lobby employee at check in. No water in the morning and not notice given before check in.