深圳国际会展中心希尔顿酒店 前海华发冰雪世界店 Hilton Shenzhen World Exhibition & Convention Centre Qianhai Snow World

Vickie and Susie were great staff. Went all the way to help us to solve our problems. Superb customer service

Location

Smells very bad specially by the towels

It has a very nice view and it’s also not far from main city

The air conditioner was not efficient to cool the room. It felt like the room was not cool enough

早餐多樣且豐富，品質味道也很棒

ห้องสะอาดมาก ราคาคุ้มค่า สะดวก อาหารเช้าดีมาก ฟิตเนสอลังการ สระว่ายน้ำ2สระ (ผช อย่าลืมเอาหมวกคลุมผม กับแว่นตากันน้ำไป ไม่งั้นเค้าไม่อนุญาตให้ใช้บริการ) มีบ่อน้ำร้อน น้ำเย็น ห้องสตีม ห้องเกลือร้อน พนักงานใส่ใจบริการมาก โดยเฉพาะพนักงานรับกระเป๋าและช่วยดูแลเรื่องรถให้ ลูกค้า มีบริการรถไปที่สกีโดม และพนักงานให้แอด wechat เพื่อให้ช่วยเรียกรถกลับมาที่ รร. ได้สะดวกมาก มีอัธยาศัยดี คุ้มค่า

房間很舒適，早餐多樣豐富很好吃

The place is very nice

Very clean and stuff is smiley face and kind

3 mins ride away from ski park, clean and spacious room! The Hot shower was fantastic! Wide varieties of food for Breakfast to start our day! We also brought our kids to the indoor swimming pool, was great fun!

The staff were mostly fantastic.i like the bed and the curtains. The decorations were nice and the food was good.

I was charged for an upgrade that was hard to justify. The facilities are awful: the jacuzzi was cold as was the pool. Awful, pool layout. Our room had no soap or salts for the bath . There was no coffee maker and no drinks in the mini bar. The shoe polisher was not working which was disappointing. The hotel failed to get back to me about my requests. It wasn't really a pleasant stay as I felt disappointed by the above. There are far better choices for the money.

colazione top anche se molte cose orientali buffet solo venerdi e sabato molto buono

personale non parla bene inglese ed e poco informato delle cose fuori dall'hotel molto male

I am throughly impressed with this hotel. Room is modern, well-designed and feels very new, and really caters to the comfort and needs of the guests. Hotel services are top-notch and you can sense the pride every employee feels working here, from the front desk staff to the bellboys, the shuttle van drivers and the service staff at the restaurants. Special mention to Fairy from front desk who was so efficient and helpful in checking me in and Sally Xie from the executive lounge who provides impeccable service and makes excellent food and drinks selections, and even prepares a wonderful cocktail. The lounge itself is in a class of its own, be it in decor, food selection or service quality. And the shuttle service to the Huafa Snow World is such a gem, not just because it makes getting to and from the ski resort so easy, but also because of the service attitude, punctuality and professionalism of the drivers.

Nothing

Location to exhibition centre is ideal

They want you to buy a swim cap for $100RMB before allowing you to use the pool Not many facilities are near the location

Чисто

Расположение и район

Обслуживание в ресторане долго

I was charged a DEPOSIT of 3000CNY which was an issue for me because this was a very high amount compared to the booking total amount which was 1700CNY. This created problems for me as I had to wait for few more days after my stay was over to receive the funds back! It is not mentioned anywhere I had to give such a high deposit and it would take so much time to return back! If I knew this was the case earlier I would have booked my stay elsewhere.

Super lokalizacja szczególnie dla osób odwiedzajacych targi, przepyszne śniadania, duży komfortowy pokój, basen- siłownia- sauna - wszystko super

Vicino alla fiera

Gestito in modo non professionale. Se pensate che venivo da 12000 km di distanza ed arrivavo alle 5 di mattina, per cui ho chiesto 3 volte se era possibile un early check in. Non mi hanno mai risposto , una volta che sono arrivato mi hanno detto di tornare alle 16🤦🏻🤦🏻🤦🏻

amazing Value for Money. 5 Stars for the price of 3 stars. I assume the Government is paying for it :)

Всичко е много добро освен Интернета

Нямаше добър интернет, като свързването със Гугъл и всякакви западни сайтове беше ограничено. НЕ Е ОК ДА СИ ДО ИНТЕРНАЦИОНАЛНИЯ ПАНАИР НА 5 минути И ДА НЯМАШ ИНТЕРНЕТ ЗА ЧУЖДЕНЦИ !!

가격이 높지 않은데 시설은 매우 훌륭했고 식사도 아주 좋았습니다

없습니다

房间比较大，还有不同的枕头可以换

前台办理入住有点慢，早餐人太多，服务不太到位

飯店非常的乾淨而且很大很新，服務人員非常熱心協助👍

Spacious and modern room.

Nil

Stayed for a 2 day "ski trip" at the indoor ski centre. Hotel perfect location for this kind of trip. They have a shuttle bus to to ski area from the hotel and back. Good breakfast options. Comfortable room. Also have a Stop at the hotel for Coach to Hong Kong (multiple HKG destinations), very convenient.

Great location, short distance to Huafa indoor ski. It is a very good business hotel for those going for exhibitions for business visits to nearby offices. Highlight is the breakfast! Fantastic spread and many options to choose from.

While it is mainly a business hotel, it also serves the patrons to Huafa. It provides shuttle service, but only at specific timing and tend to run only 1 run on an MPV. Given the increasing patrons to Huafa, the hotel should consider a more regular shuttle service, like those minivan shuttle in Japan ski places where they do continuous run including pickup from nearby locations for their customers.

This time they kept a buggy ride to the expo which was fantastic.

The game was a back view instead of front. In spite of paying the full money.

amazing room and hotel's service

Good food selection in buffet breakfast.

Location, rooms

Staff doesn't speak English well

Profesionalismo

Ducha, un poco anticuada

Good. Staff good.

Nothing

Super Hotel, top modern, grossartige Zimmer, super Bad, grandioses Frühstück, sehr nettes Personal und Transfer zur Messe. Ich kann das Hotel jedem nur empfehlen.

No

This hotel is set in a very new area, located near a subway stop next to the Shenzhen Convention and Exhibition Center. The hotel has great staff who are very responsive and flexible. Jamie in the executive lounge was very helpful and answered many questions for us. My first room smelled smoky and the staff immediately changed me to a more comfortable room without a smoky smell and were apologetic about it. The breakfast is expansive with many good options for western visitors. And the gym and pool are amazing. The gym is available 24 hours for those with jet lag and is kept super clean. The ladies change room has a hot tub and a salt block sauna. The indoor pool is open in the morning and has distinctive areas for both play and for those wanting to swim laps. (swim caps required) I wish the outdoor pool was open before 2 p.m. daily. It's good to realize beforehand that in this area, there is no boardwalk to walk next to the water.

The hotel was great and comfortable. Staff were good. One complaint, the outdoor pool doesn't open until 2:00pm. That was disappointing. Also the area is brand new and although quiet, no shops or restaurants close by.

i like every think here the size of apartments and location service i recommend all body to book this hotel ,

O quarto era bom

O pequeno almoço era muito pouco Internacional, só comida Chinesa. Quase ninguém falava Inglês, e pouco simpáticos. O serviço de limpeza esqueciam-se de fazer a limpeza do quarto. A Wi-Fi era muito mão e não tinham soluções mesmo a pagar o serviço.

I had an unpleasant experience during breakfast at your hotel. I had briefly left my table—after switching the status sign to red, indicating it was occupied—to get a cup of coffee. When I returned, I was surprised to find that all my unfinished food & cutlery were cleared away, and another guest was seated at my table. When I asked about this, the waiter brusquely told me that it was a four-seater table, as if that justified removing my belongings without any consideration. While I’m absolutely fine with sharing a table—even though there were still empty ones available—the lack of clear signage created unnecessary confusion. To prevent similar misunderstandings in the future, I recommend providing an additional sign that clearly indicates whether a table is shareable or not. This simple gesture could greatly improve the dining experience for all guests.

展示会開場に直結しておりとても便利。朝食も和洋中と品揃え豊富で大変満足でした！

Fitness

Nothing

The twin room was clean, spacious and very comfortable. There is a TV with plenty of English films. The bathroom is very nice. The breakfast is delicious and there is a wide range to try, including western and Chinese food. The gym is large and well equipped. Staff are helpful.

We arrived at 3:30pm and were told our rooms would not be ready until 5pm, despite the check-in time being 3pm. We did not want to wait 90 minutes for our rooms to be ready, especially since the hotel is far from the city centre. Eventually, we were offered a free breakfast as compensation. We headed to the pool to wait but were disappointed by the indoor pool. The outdoor swimming pool was empty of water; we were told it would open in June. This information was not displayed anywhere on the website. The indoor pool is not very pleasant and you must wear a hair cap. It felt like a leisure centre. There are not enough loungers next to the pool. The photos online all advertise the outdoor pool which is much nicer than the indoor one.

早餐的甜点不新鲜，早餐做煎蛋的女生服务态度不满意

Near convention

good breakfast, a bit far from everything that is not the expo

Clean and spacious

No mineral water in room, just some kind of RO water which didn’t contain minerals to hydrate . Breakfast had no fresh fruit drinks, just the sweet cordial kind …a bit disappointed as it’s a 5star hotel

Good service

near exhibition center.

smoking smell. The room should be non smoking. Breakfast should be better.

The hotel management made my stay exceptional and even upgraded my room

房間很大物業的性價比很高. 唯獨是停車場沒有對港澳車牌的識別.

It is in a great location—just 5 minutes walk to the exhibition center and the metro station.

The only downside of this hotel is it is too far from other shops or restaurants. I want the hotel to suggest the nearest metro station and it exists on all the information too. this would help the first-time traveler a lot.

Good hotel to stay

Great hotel with good facilities and friendly staff

They asked me not to smoke in the room but i do not smoke. However rooms where nice and clean but smell a lot old sigarette smoke. As a non smoker this is not ok.

Big rooms

Not that close to the exhibition. Staff doesn’t speak fluent English.

the executive lounge staff was very nice, Linda & Wendy were excellent, the room service was excellent, and the room was excellent

The staff at lobby restaurant was a nightmare. Three to four members standing behind the bar, but lot of tables was not serviced. used glasses and plates. Took half an hour till someone came to take our order. Long waiting for drinks as well for the food. Food came sometimes could, but delicious. When glasses were empty, no one came to service. We used it several times for meetings. Worst experience ever at a 5 star hotel.

Hôtel très bien

Delivered a high quality experience. Very comfy room. Excellent food choices.

Gym was not laid out well, so wasnt obvious that there were two separate rooms.

Value for money

Very close distance to Exhibition centre

No much Indian restaurants around , Indian food not available in the Hotel.

環境、衛生、服務和食物都一級棒，就是遠了點……但還是十分值得的！

The breakfast was great

We booked the hotel mostly because of the pool, the pool required a swimming cap at all times (never had to do this anywhere in our lives in any country) access was limited by going through change rooms and unless you're there for an exhibition there is NOTHING open and nothing to do.

Convenient for the exhibition venue.

I like the everything about the room, it is wide , spacious, quiet and clean. My family had a good stay during my conference, my one year old daughter were watching the airplane flying over the congress venue from the drop down window all the time and enjoyed swimming at the pool. Not to mention that there's a playground just right in front of the hotel. The staff at the breakfast are very friendly and the variety of the food is impressive. It has the best location to the Convention Centre with a link bridge connecting at 3rd floor.

The price spiked to more than 2 times during our stay due to the conference.