Casa Mia

La recepcion y estancia ne encantó, super amables en todo momento y atentos

Todo estuvo bien Desde la comodidad de las camas hasta lo limpia que estaba la alberca . Jesus el de la recepción de verdad muy atento siempre

En lo personal creo que...mmmm que estuvieran las dos camas matrimoniales en un mismo cuarto (No iba con niños )

El lugar y la cercania con la playa

El orden y limpieza del lugar además de la atención amable!!

Todo muy bien

Excelente ubicación, es un mini departamento

Me gustó la ubicación y la traquilidad del lugar. La habitación es reducida y básica, pero muy limpio todo. Hay hamacas afuerita de tu habitación lo cual hace tener una amenidad más. La playa esta como a 300 metros subiendo y bajando varias escaleras. La playa al ser la bahía principal está lleno de lanchas y hay que estarlas esquivando.

El persona, en general es amable, pero son muy estrictos con las normas en un hotel que cuando fuimos no tenía huespedes y aún así nos cobraron más que por una persona extra, a pesar de que la recamara era de 4 personas. Al final la relación precio-servicios no es tan buena, hay hoteles más baratos y que ofrecen exactamente lo mismo en la misma zona. Incluso el hotel de a lado es mucho más barato y tiene lo mismo y es igual de tranquilo. Tuvimos que discutir con la encargada por el cobro extra, porque no lo dijeron unas 4 horas después de que ya habiamos ocupado la habitación, no mientras nos registramos, cuando les dijimos que eramos 3 personas no 2 y no nos mencionaron nada de un cobro extra hasta mucho después. Eso ya hizo incomoda la estancia, aunque después la encargada estuvo muy tranquila y nos dejó quedarnos en sus instalaciones unas horas más después de haber entregado la habitación. !Aguas! el check out es a las 11:30 AM y sino entregas la habitación máximo a esa hora te cobran otro día más. También tuvimos otra situación incomoda porque revisan muy bien las toallas y tenía ahí una mancha y pues si tienen manchas las toallas también te cobran. La señal del internet no es buena, un amigo con el que viajábamos necesitaba conectarse para una videoconferencia y se trabó todo el tiempo, al igual que la señal de la tele.

La atención del personal, nos permitieron guardar nuestro equipaje un día antes y después de check out también, solo se le da una propina voluntaria

Que la señal de Inter fallaba y de la tv

The room was spacious, beds and linens clean and air conditioned room. The pool was nice and clean.

Excelente ubicación

La ubicación, las instalaciones muy bien cuidadas y la cercanía a la playa. La alberca aunque pequeña, buena profundidad inclusive para los niños y muy limpia

Que las habitaciónes de abajo tienen poca privacidad, abres la puerta y se ve todo hacia dentro de la habitación y podría ser un poco incómodo.

Habitación muy limpia La ubicación muy bien

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Swimming pool,bed was big and comfortable.. Staff were very helpful

It was very noisy,both from the main road and the road near the church Hard to sleep because of the noise,and the fact that lights stayed on all night

Atención del personal

Todo bien

The hotel staff was friendly and very helpful in every way. The room was clean and the beds were very comfortable. They had a nice pool as well. Would definitely recommend!

Clean and classic

Nothing

Rien en particulier … Proche du terminal de bus

Basique , fonctionnel , sans charme Les fenêtres de la chambre ne fermaient pas. Pas de frigo La piscine est toute petite , plutôt un bassin !

Ese servicio no lo solicité

Todo me gusto

Friendly, helpful staff, very clean facility, the pool is great!

La ubicación, te reciben y hacen sentir comodo, la alberca limpia y buen mantenimiento, vista muy bonita, camas cómodas, regadera siempre con buena presión y nunca falto agua caliente, agua potable ilimitada, buenas recomendaciones de parte del personal, camiando a varias playas, 5min a la bahia principal, 20 minutos a puerto angelito, 25 min a carrizalillo.

Que no hay recepción todo el dia, no es un tema pq hay entrada y salida independientes pero cuando necesitas algo en especifico si es mas complicado.

We loved the space and the view is amazing. The hostess was informative and helpful.

The noise from the nearby clubs and highway.

The staff were extremely friendly and accomodating. The place was super clean The AC and hot water worked as intended, big plus The pool and common area was clean and comfortable The tours and places they recommended were also great! (And cheaper than local prices) Plenty of outlets by the bed (very rare for Mexican places)

Nothing

Very clean place in a quiet area close to the center and the local beach with restaurants and bars. The pool was nice and refreshing. The king size bed was very comfortable. You can pay with credit card (4% extra) which is a great plus.

The wifi was a little bit unstable for a while but the smart TV worked in the evening.

A szoba tisztasága, a személyzet kedvessége. Pontosan azt a szobát kaptuk, amit a képen láttunk, amit foglaltunk. Napozoterasz az emeleten, kilátással az óceánra. Hűtött víz a vendégek rendelkezésére áll korlátlan mennyiségben.

Nem volt ilyen.

Es un lugar limpio con camas cómodas en general todo bien, nada fuera de lo normal, el hotel está bonito deberían de dar mas tiempo en la piscina más tarde hasta las 11

El servicio del wi-fi es pésimo nunca pudimos ocupar la televisión porque no había internet y no tenía antena ni servicio de streaming solo tenía aplicaciones como Netflix, YouTube y sin internet pues tampoco servían y obviamente tampoco nos pudimos conectar a la red de la del hotel, por ese lado muy pésimo el servicio de internet. Solo tienen a dos jovencitos atendiendo el hotel, y obviamente no se dan abasto.

La habitación esta muy bien, a unos 10 minutos de la terminal ado y a 10 minutos de la playa, la habitación impecable y muy cómoda, la atención es muy buena.

Que no vendan nada de botanas ni de tomar

El lugar es lindo, la alberca muy agradable, el barrio lindo cerca al adoquin, pero suficientemente lejos para evitar el ruido. Es lindo, muy limpio, camas y servicio excelente.

Solo sentimos un poco apretados en el espacio. Fuera de eso bien

La cama es realmente cómoda, el personal muy amable y accesible. Está perfectamente bien ubicado, literalmente llegas caminando de la central de autobuses de Puerto Escondido al hotel y del hotel al adoquin / playa.

Todo perfecto.

Overall a nice clean and comfortable hotel. Fairly basic but enhanced with nice colors on the walls. My room had a partial ocean view from the balcony. The location is convenient for restaurants, swimming at Playa Principal and, most importantly, the ADO bus station.

Two things really put a damper on my short stay there: I knew I was going to have a friend stop by so I just put his name on the register as a guest when I checked in. He ended up arriving early in the morning when nobody was at the front desk so I was the one to let him in the front gate. When he left soon after the staff hassled him, would not let him out the gate (a button needed to be pushed that he did not see) and basically treated him like a criminal. Luckily I heard the commotion and went downstairs. I quickly buzzed him out. When I confronted the staff they said I had only paid for one guest and visitors were not allowed. I did not remember a one or two guest option but was not sure so I did not argue. It made no sense to me as it was not a breakfast included place. When I checked later I found that (at least on Booking.com) there was not a one guest option for a lower rate. The incident just ruined my morning there. I was glad to pack up and leave early. The other discomfort was I had a couple of chain smokers next door. They would sit on the common balcony and the smoke made its way into my room. I had to keep my door and windows shut and never did get to enjoy the hammock outside my room.

Me gustó absolutamente todo! El personal maravilloso, la habitación grande con la cama cómoda y vistas increíbles, la ubicación en medio de todo, a pie de Bahía Principal y a un paseito del resto de las playas. Mi pequeño paraíso para un relax después de la ruta intensa por México.

Nada, me gustó todo.

La habitación Diamante la disfrutamos mucho pues es muy amplia y tiene linda vista al mar. Los estándares de limpieza del hotel son muy buenos. Está muy cerca de la playa y cuenta con estacionamiento propio. El personal es muy atento.

La señal de Internet no fue buena en la segunda habitación en la que estuvimos.

Muy bien ubicado. Muy amable servicio.

L’emplacement est super, le personnel sympathique et à l’écoute, la piscine est très propre et les règles d’utilisation rendent le séjour agréable!

Pour avoir 10/10, je pense qu’il faudrait, si c’est possible: - prévoir un petit déjeuner, même payant. - Faire un ménage plus rigoureux des chambres: la nôtre était propre sans pour autant être parfaite !

Uns hat besonders die Lage, die Sauberkeit und der Pool gefallen. Man guckt über den Pool auf das Meer. Auch die Dachterrasse ist wirklich ein Plus.Darüberhinaus war das Personal sehr zuvorkommend und immer hilfsbereit. Wir können Casa Mia auf jeden Fall empfehlen.

Instalaciones en buenas condiciones, limpieza en habitaciones y áreas comunes, me permitieron el resguardo de equipaje a mi salida, el personal muy amable.

It is really close to the bus station.

Clean and personal

My wife fell getting out of the shower

Location close to the beach and restaurants and stores, bus station walking distance, Hotel has amazing views, Pool was perfect and staff was very friendly, we stayed in Diamanté room highly recommended.

I had a horrible stay. The power went out for about 5 hrs and it was so hot and dark. They didn’t have a back-up generator. Didn’t feel safe. Thank god the power came back on late night and I was able to see with some the fan and ventilation. It was extremely noisy in that area. Alot of foot and car traffic. And the church across the street from us had an event with loud sound system. Although beautiful to see people in congregation and hear the music it was loud!

We loved our room "Diamante". Great views and large space. The hotel is close to the beach and town too. And the staff was great. Very friendly and helpful.

Coffee in the room.

Friendly staff, clean, nice pool.

Some traffic noise, not much

The location is amazing: 1. Right by the biggest match box super market in PE (like a local version of Walmart), also the town center, where you can find long distance bus to all other major cities. 2. Walking distance to everywhere, the famous beaches in PE. 3. Near the colectivo spot to La Punta. 4. Right by the large bus stop to Manzute and Zipolite. The little family owned hotel itself is giving you the 2000s vibe, but under good maintenance. There's a popular local church just opposite the street, so expecting some ceremony sounds and music once in a while, (it happened to me once in early morning and early evening, nothing crazy)

Nothing I dislike. If have to bring one thing, it would the entrance design, existing guests could only using a tiny door by the slop, while there's another gate.

The property was super clean and the host was very responsive and helpful.

Internet didn’t work at first but the manager sent someone to help us right away.

A clean, bright room. The view was nice . A SHORT walk to the night .market A100 peso taxi ride to the point

More of the action is now at the point

Bathroom was very good, newly remodeled. Bed was very comfortable. View of beach and ocean could not be beat.

Lack of reception. Hotel was advised several times when we would be arriving, including at 3PM ON ARRIVAL DAY. They were also told of our Mexican cellphone number. We arrived at airport at 9:45PM as expected, had no luggage to wait for, so immediately took a taxi to hotel only to find the place dark with no one to greet us or let us in. We buzzed several times without response. Thankfully, the cab driver had waited. He called the hotel and told someone that we were there. The intercom came alive, and a rather curt voice asked if we had a reservation. YES! Within 5 minutes, a very young man/teen arrived who spoke no English. There was no paperwork waiting, so we had to fill out registration, and he then showed us to our room. He couldn't explain the wifi (got that from another guest), the hot water was not working. He just could not answer any questions about anything. This is not how it is supposed to work. The next morning, we went out for breakfast, and the 3 people at reception didn't acknowledge us then, or when we returned. The room was too BOHO for us... this was not a kitchenette! Cupboards and shelving were old and dilapidated. Pictures on Booking do not show the room as it was when we arrived. My wife and i travel 120 to 160 days a year, all over the world. This was unforgiveable. We left that very morning for different and much better accommodation. The only contact with us was to be asked via Booking if we were returning that night. I said simply NO! We are not asking for a refund for the other 4 nights Don't care to deal with such people. I hope our rating drops them down a notch.

Very friendly and helpful staff! Great view! Near the beach! Great pool! Comfortable room! Loved all the shelving! Good AC and ceiling fan! Good location for exploring the Centro too! Near the bus station! And across from a nice church!

Everyone was kind! Close to the beach.

Lovely view and spacious room

Nothing really,

The staff, especially Paola and Angel, were very nice. The mattress was comfortable. Paola did a good job cleaning.

On arrival the woman who attended me by phone was not friendly. It seemed like I was an inconvenience for her. On the property listing page the first highlight is "Kitchen - Kitchenette, Refrigerator, Kitchenware." Since none of the 10 room options listed a kitchen, I believed all must have a kitchen or kitchenette. On arrival I was given a small basic hotel room. I showed them what the property listing says, and they moved me to a room with a kitchen. However there were no plates, bowls, or cooking pans - only one dirty table knife, a dirty plastic spatula, a couple of coffee cups, and a sharp knife (see photo.) The next day I asked for two plates, glasses, silverware, frying pan, pot and basic cooking implements. They promised to bring it to the room. The following day nothing arrived so I asked someone else. They brought plates, glasses, and a small frying pan - but no silverware or other items. I asked again, but they never did bring anything else. As it turns out, of the maybe 15 or so rooms only two have kitchen areas. Apparently there is not actually cookware or tableware. So "kitchen" should be removed from the web listing. Also I never saw or heard anything about massage services. Overall, this is not a "9" property, more like a "7." Not a great value for the price. And with mediocre sea views from most levels.

Nice pool. The room itself was decent and clean. The woman who checked us in was pleasant. Bed was comfortable.

We were given a room right by the door and reception which wasn’t great and the blinking Christmas lights outside our room were disruptive once we turned off our lights. The church bells across the street were very very loud at 5am, 6am and 7am which isn’t their fault, but future guests should be aware. Location isn’t great, pretty hilly so be warned if you have much luggage. A night was ok, but wouldn’t want to stay for much longer unfortunately.

Cons: Expedia said Spanish/English language. NOBODY at the hotel speaks English. Pool hours close at 9pm. Pool was in operation till 11:00 pm on 3 of 6 nights and quite noisy as a result. Pets not allowed - yet noticed dog poop outside our door twice. After 6 days the room safe still not operational. While the staff was polite and friendly they didn’t seem overly concerned about much. It does not seem to them that they are running a hotel. Stay was OK but we expected much more given the price and the generally glowing reports.

The room is tidy and equipped with cooking appliances. It has air conditioning, which is very important in this area due to the hot and humidity regions. The kitchen has a door that separates it from the room, helping to keep the room cool. The bathroom has sufficient hot water. The staff have a good attitude and are willing to help with any inquiries or issues. There is a water dispenser near the reception where you can get hot or cold water. There is a swimming pool, but I didn't have time to enjoy it. Surrounded is quiet, good for sleep!

The hotel is at the end of a long road, and you have to walk up a long slope or stairs. This can be troublesome if you have large luggage or are carrying too many things. There aren't many dining options nearby, so you have to go to the beach or the bus stop area. Additionally, during my stay, there was a power outage, and when walking back to the hotel, the entire road had no streetlights, which made me worry it could be dangerous. Also, the bathroom doesn’t have a shower curtain, so water splashes everywhere when taking a shower.

Perfect location and super comfortable.

The wifi wasn’t very strong.

Great location, good pool area. Very lovely staff, the women at the front desk was very helpful and kind

Location, friendly staff, specially the host Marilu

When arrived the male host Angel didn’t give us full info about what was available for guests

We got the worst room in the hotel right by the main entry gate. There was a door that kept bumping shut until late into the night. The person who checked us in was more focused on his video game than making sure we were comfortable. The women the following day however was helpful and understood why we check out after 1 night

The facility and room was very clean, staff was polite and very helpful all the time, location was perfect.

I didn't like that the wifi was weak.

Locatio, A/C , the view

Everything was just amazing the staff the service ...Diana was just a breath of fresh air and we couldn't be happier

It felt as though we were renting a room in someone’s home. Overall, it was really good for what we needed for the trip. The staff was very polite and efficient. It seemed as though they may have been the owners children because when they weren’t working or on their breaks, they were playing video games by the Pool: I did find this quite distracting trying to relax, listening to machine gunfire on someone’s computer

Great stay and friendly owner Diana. She arranged a super boat trip with Dolphins. Very comfortable room and bed with good Air Conditioning. Lovely little pool for a dip. You have views of the ocean and a nice breeze. We had a scooter so was easy to get around. Hotel is 5 minutes walk to the ADO bus station and you have a few good taco places to eat also. We would stay again and thank you for a pleasant stay. Muchas Gracias

Nothing

This hotel is clean , hotel it is located on a hill away from the touristy area. A good amount of walking is required to get to Zicatela Beach where the nice beaches and dinning places .