Istana Kota Lama
Istana Kota Lama, Jalan Sultanah Zainab, 15050 Kota Bharu, Kelantan, Malaysia- Castle
Compare nearby stays with similar location, guest experience, amenities, and class.
Modern Amenities
The hotel offers modern amenities including an outdoor swimming pool, a fitness centre, and a restaurant for guests to enjoy during their stay.
Family-Friendly Facilities
With a kids' club, children's playground, and activities like fishing nearby, ibis Styles Kota Bharu caters to families looking for a fun and relaxing vacation.
Convenient Services
From a 24-hour front desk to room service, free WiFi, and a buffet breakfast, the hotel ensures a comfortable and hassle-free experience for all guests.
Book your stay at ibis Styles Kota Bharu now to enjoy a memorable and convenient hotel experience.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
42 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Room details
21 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
28 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Friendly and helpful staff. Excellent breakfest and kitchen overall.
Loud music from the restaurant on Friday night. Issues with electricity in one room but it was checked immediately and we were offered another room, no complaints at all.
Location
Lifts slow, sheets & rooms musty
Everything okay
The bed was very comfortable
Nothing
The breakfast
bersih cantik
tiada
very comfort, the room very calming and very clean
the space very limited
Clean, friendly staff, new sheets, good location good water pressure
It is a tremendous stay with excellent service.
No me gusto Nada . Eramos 3 , en teoria deberia de haber sido una triple o una doble con sofa Pues me encontre q solo habia. dos camas individuales y la solucion del hotel fue darme una almohada y una manta para que mi Hijo de 14 años (180 cm ) durmiera en el Suelo
Olis mal , faltaba limpieza
Cleanliness, and design style
Less privacy for the toilet in the room. During my stay, the elevator breakdown, we didn't go to the pool at the roof
staff, location and facilities were excellent
Had a pleasant 1-night stay at ibis Kota Bharu. Check-in was fast and staff were very helpful and polite. Room was clean, modern and comfortable. Bed was very comfortable. Location is excellent with easy access to shops and restaurants. Definitely worth the price. Will stay again if I visit KB.
Nothing
Environment is look fresh
The toilet door should proper lock
The people…
Na
Ce qu’il faut retenir ici c’est le personnel qui est vraiment très gentil
L’odeur de renfermé dans les lieux communs et les couloirs
Bersih, baru & interior cantik
bilik agak kecik & sempit tp masih ok utk 2 pax
The style inside the hotel was so colourful.
Nothing.
Personale molto gentile.
Albergo appena confortevole per standard europei, ma sicuramente valido nel contesto della città. Consigliato
Abbiamo utilizzato questo hotel per una notte di appoggio quindi non abbiamo visitato la città. Si trova a circa 10 minuti di auto dall'aeroporto, la colazione è abbastanza ampia, la stanza spaziosa e pulita.
La struttura ha un buon potenziale, ma dovrebbe essere pulita di più. la tavoletta del Wc era ingiallita andava sostituita. mi dispiace perché alla fine non era male
massa di capelli sotto al letto, peli sul comodino, letto pizzicava mi sono dovuta mettere sotto un asciugamano, tavoletta da sostituire, e odore strano nella stanza. dovrebbe essere mantenuto meglio perché non è una brutta struttura
The staff, Lobby cafe, the environment, etc
It is more convenient if we can access to other floor without using card. I understand it is for safety purpose, but it is still difficult if my friends/family stay at another floor and the access is restricted for us to go here and there especially to send and take stuff. But, it is still acceptable after all.
Correcto
Habitación amplia y comoda
Stanza pulita e dotata di tutto il necessario. Personale molto gentile. Ottimo hotel per una notte di passaggio nella città
Everything
Location
Propreté, emplacement, le personnel
La colazione è stata ricca e varia, il personale all reception molto cortese. La stanza era abbastanza grande di dimensioni
L’arredamento e la struttura sono un po datati, soprattutto la parte del bagno e della doccia. Nella stanza c’era un odore strano, come di chiuso ma in generale era abbastanza pulita. La zona circostante non è ben messa e la posizione non troppo centrale
Clean
Price
cantik, selesa
La situation géographique, la propreté, la gentillesse du personnel et le pti dej
Rien
Small comfortable room. Small adequate gym. Small rooftop pool with limited shade.
Slippery tiles around the pool. Slippery tiles in the bathroom. Small bed. Poor staff service at breakfast, very slow to.replace items. No attention to detail.
The hotel room was clean and the staff at reception was nice and kind
The food at the hotel restaurant was of really low quality and the waiter couldn't speak english
Counter services are excellent
The entrance road is very complicated without any signage.
Buona posizione
Camera con divano letto poco spaziosa pe un una famiglia di 4 persone
Le.petit déjeuner est complet: large choix de mets type petit déjeuner continental et local. Amplitude d'ouverture 7:30-10:30 Transfert aéroport hôtel possible et payant: chauffeur ponctuel, véhicule neuf et très confortable, servie impeccable. Bonne literie Le coin café dans.le.hall avec de l'eau à disposition. Personnel professionnel et attentionné. Impossible de se prononcer sur la localisation car en transfert court.
Entretien à améliorer: poussière, écoulement lavabo. État général d'usage de la chambre Réglage de la climatisation impossible (trop froid) Petite piscine. Impossible d'ouvrir la fenêtre la chambre (1207 et 1208) Pas de modèle d'emploi pour le distributeur d'eau chaude et froide
Cleanliness
Nothing
Modern, relaxed atmosphere, great room and comfortable bed and could walk to the bus station.
Makanan semua sedap..selesa..
The design of the rooms, and the overall experience
The location
It's a new hotel. Comfy bed with good amenities. There's a vending machine at the lobby to buy snacks. Has its own cafe and 7-11 around the corner.
The water dispenser inside the room couldn't dispense hot water. The hotel gave us a kettle instead. Breakfast has a good spread but food wasn't tasty.
Hôtel vraiment propre, chambre spacieuse et petit-déjeuner sous forme de buffet très bon et varié
Location,cleanliness is good.
The limited covered parking.
the overall stay was pleasant, transportation was very convenient and good food everywhere.
Estándares marca IBIS. Tiene una piscina en el roof top que se agradece y un pequeño gimnasio donde poder correr en la cinta y algo más. Cercanía al aeropuerto. Cerca hay una lavandera y un centro comercial donde se puede ir a cenar, ojo a las 9 cierran las cocina y. O te sirven después en los restaurantes del centro comercial.
Nada en particular
Service : Tranferts de l’aéroport à l’hôtel et vice versa, les tours organisés. En particulier, le chauffeur de l’hôtel, Mr Saiful qui nous était un excellent guide. Le personnel est très accueillant et efficace
La douche : on doit mettre les vêtements sur la barre à l’extérieur de la porte de la douche. Ce n’est pas confortable
staffs are friendly, facilities that are given was great . everything is great
-
Muy nuevo, limpio, cuidado. Habia una sala de juegos para niños muy chula
La neverita de la habitacion no funcionaba. Lo peor fue el momento de la comida, llegamos tipo 14h/15h y solo habia a la carta (perfecto ya que entendiamos las horas) la chica que atendia no parecia enterarse mucho, tardaron como 20 min para 2 hanburguesas
The staff were friendly and helpful
Nothing
have great scenery, near to food stall, a bit small but as long as the air conditioner in good performance.. that enough for me
NiL
The reception was awful. We arrived early n we were told no room is ready. So tgey told us to wait. And after 1.5 hours d rooms were ready but the Reception dudnt do anuthing about it. We expected her to get all d keys ready by then. Instead we hv to wait another 45 minutes for her to sort out d keys
Overall the room is bright
The blanket is smelly
Overall good
Suggest hotel provide toothbrush and shampoo
The staff were exceptionally friendly and welcoming from check-in until departure. They were also very accommodating by fulfilling our request for connecting rooms, which made our stay much more convenient. The room was comfortable, clean, and well-maintained. A nice touch was that guests can request a coffee machine, which was a great addition for coffee lovers.
The only downside was the bathroom design. The toilet and shower have glass doors with an open-concept layout, which may not offer enough privacy, especially when sharing the room with family.
Lieve mensen. Makkelijk hotel voor korte stop
Tapijt in de gang meurt
Very satisfied with my stay at Ibis Styles Hotel Kota Bharu, Kelantan. The room was comfortable, clean, and well-maintained. The frontliner staff were exceptionally kind, friendly, and very helpful throughout our stay. The hotel also has a great location with easy access to nearby attractions, restaurants, and amenities. Highly recommended for anyone visiting Kota Bharu.
Everything was great during our stay. The only suggestion for improvement would be to offer more variety in the breakfast menu. Other than that, the hotel exceeded our expectations.
A good place to stay Close to town
Modern and clean.
Some items at breakfast is not warm/hot.
Location was near to city.
The toilet bowl cleanliness unsatisfied. There’s no hook to hang towel inside bathroom.
Bilik selesa dan bersih,. Tilam yang disediakan selesa. ruang bilik luas dan boleh solat. Ada penunjuk arah qiblat. perfume dalam bilik yang tenang..
nothing.. semua baik dan selesa.
Near to town of kota bahru
dirty bathroom
sempit sikit shower room n toilet
room is clean and nice
less indoor car park slot
Clean and comfy
All good
Compact , clean , modern and comfy.
Wangian yang memukau. Muzik yg cozzy dan tenang. Peralatan bilik complete.
Value for money
I was at the counter to register but during the process, it says that there is no queen bed but have a single bed. I'm unhappy..in future hope this apps must put the bed series.
Everything was great. Bed was super comfy. Restaurant was nice. Staff were excellent.
Nothing!
It is convenient as there is a 7-11 store across the road. It is surrounded by eating places serving local coffee and food. It is walking distance to all the museums and handicraft centre plus day and nigh markets. It is a clean, safe place for all travellers. When relaxing its great to have free movies to watch in the room. The Wi-Fi connection is good. Its about 30mins ride to the airport. Its quiet and the high floor room have such a wonderful view of Kota Bharu city. I will stay again ! The image of the rooms are exactly what is reflected. Its great !
None
Clean and comfortable. I like that they provide water dispenser in the room instead of water bottle to preserve the environment. bed is comfortable. just small table in the room so you can't really do your work on the table/desk.
not easy to find restaurants/ cafes surrounding the hotels. u need to take the cab to find food or restaurants.
The staff are very nice and welcoming and check-in process was very smooth. The rooms were clean and the lobby area is pretty good.
The bathroom and shower in cabin style are truly awful. In a double room it’s just not comfortable, it’s tight and it offers no privacy. Especially when you consider that the surface including the sink isle could have easily been used for a proper closed bathroom instead. You pay for a hotel for a maximum of comfort, and that was just the anthesis to that. Besides, the hotel makes a lot of small cheap choices that worsen the quality of the stay, like the slippers that are made of cardboard, the all-in-one huge bottle for shampoo and shower gel etc.
The room was large, clean and very comfortable. My friends and I loved that we were provided bolsters! What an excellent touch. Also, the staff are so friendly. We loved coming back to the hotel after a day out and being greeted warmly by the front desk staff.
Thanks for the great hospitality esoecially from the staffs at the front desk and housekeeper
The pool kinda boring, they may add up more entertainment n games there
Breakfast
No river view
Exceptional experience I had here. From day one to check out. Love all of it.
Nothing
Staff very attentive.
However the room are very bad in cleanliness, hair on the floor and mattress, toilet. Seems like never clean before, the water in the dispenser also seems like never change before. Mattress got stain, bad stain, seems like brown color stain.
Hele fijne zachte bedden
Weinig in de omgeving te doen.
Comfortable
Improve the water dispenser
Terbaik
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.59/10Some negative feedback regarding cleanliness in rooms and bathrooms, with specific mentions of unpleasant odors.
Service
9.06/10Consistent positive mentions about service and staff friendliness.
Location
8.6/10Convenient location mentioned positively in several reviews.
Room Quality
8.05/10Rooms were generally well-reviewed, but some complaints about noise and privacy.
Amenities
8.08/10Good amenities mentioned, although some improvements needed, especially regarding the bathroom.
Value for Money
8.54/10Overall value perceived positively, with some minor complaints.
Food and Beverage
7.89/10Breakfast varied in quality, with some complaints on food preparation.
Overall Experience
8.56/10Overall satisfaction higher, with pleasant mentions of stay despite some minor issues.