Aston Gorontalo Hotel & Convention Center

La propreté, l’accueil… sont irréprochables !

De lokatie

Je kan niet in je badpak zwemmen Ontbijt was teleurstellend Personeel in t restaurant was zeer traag Restaurant was teleurstellend

Konnten ohne Probleme sehr spät anreisen, personal war sehr freundlich

We left too early to benefit from the breakfast, unfortunately.

Packed breakfast for those catching early flights.

Het ontbijt, de kamer.

Water liep niet door, douche putje verstopt. Ligging in afgelegen straat.

Very comfortabel, clean and quiet room with good working AC and hot shower. Also good dinner. The staff is very friendly and helpful. Specially to mention receptionist Ichsan, The hotel was very responsive after we got a smoking room confirmed and re allocated us to a non smoking room.

Ok

Rooms a good size. Bathrooms very small and the door is tricky to open when you are in the bathroom

Bathroom door difficult to open when in the bathroom. The service for dinner was too long we waited for over one hour and 20 minutes for one of our ordered dishes which was Indonesian fried rice. Each dish came out separately which meant each person in our group ate by themselves. Three people ordered fried rice and instead of all three coming gout together they came out separately? Pillows much to big and high, you cannot sleep with them without hurting your neck.

Personnel compétent et respectueux

L'emplacement n'est pas trop mal Le petit déjeuner

La piscine : pas de coin à l'ombre pour s'allonger ou se reposer au bord de la piscine. Nous étions au deuxième étage, juste au-dessus de la salle de conférence. Impossible de se reposer l'après-midi dans la chambre à cause du bruit. Par rapport au tarif des hébergements qu'on peut trouver a Sulawesi, je le trouve cher pour les prestations. La chambre n'était pas faite pendant le séjour. La salle de fitness est vraiment très petite. Les douches communes étaient sales, avec le gel douche et shampoing cassé.

Confort, prestations

Early check in difficile à obtenir

Nice cozy room. Very friendly staff. Good breakfast. Very nice swimming pool.

everything is good.

Overall good specially room Size and view

Handuk sudah tidak layak masih dipakai Kondisi kusam dan sdh sedikit sobek Saat sya minta ganti mereka ganti dgn handuk baru

Best hotel in gorontalo city.

Nothing

We drove in Gorontalo, and the parking is free. Very nice 👍

The lift somehow does not go down to the basement carpark, but it could go up from the basement.

The pick of the hotels in Gorontalo. Quite new and very nice. We really enjoyed our stay here, although we only stayed one night - next time it will be longer

I love the service. Everything was perfect and the service was so good, especially the house keeping. And the airco on my room was very cold, exacly what i like. Because the weather in Gorontalo was super super dry and hot.

When we first arrived at the hotel, i was expecting that it was very cool and cold. But no, it was very very hot. Like the airco was offline? It look liked the airco was offline or that the airco was very low status. But when i was in my room the airco was super.

Chose this hotel merely due to its name. Location wise still ok, only many potholes on the access road, neighbourhood drainage system was very bad. Services Ok, hotel facilities /amenities Ok Two drawbacks : 1. My shower room was badly smell ! And the smell lingered in every corner of the room. Thankfully problem solved very quick. My credit to the respective staffs 2. Upon my complaint two of the staffs offered me to move to the other room. Surprisingly the only available room (they said) was smoking room. Then I told them that I had membership of four international hotel chain and my experiences all hotels offered upgrade for any complaints or any other problems. Then they responded to upgrade me to the junior suite. I refused the offer since for me it was far from my understanding of hospitality. Will think twice to stay in this hotel in the future

Staff, rooms, breakfast

The pool is a bit dirty, gym needs an update. Please provide mats

The location is good

Only 1 hand towel for 2 pax We can hear the voice from the people next door

Nothing at all

- the whole bathroom smelt like the sewers, the smell was coming from the shower drain and floor drain, pretty much made it unbearable to stay in the bathroom. Was staying with the family which were in 2 other separate rooms and they all had the smell, so it wasn’t isolated - bed sheets were never changed despite leaving the change sheet pamphlet on the bed, the same yellow stains that were there from before was still there, so clearly they didn’t bother - dirty bed sheets with stains on them - the “new” hotel slippers had random brown stains on it - booked this room months in advance and selected the king bed option only to get 2 singles in the room

All was as expected, very clean

Nothing, all was good.

The room was nicely done up, clean and the bed was excellent. The stay overall was brief but comfortable

Excellent hôtel with a very professional staff. The best in Gorontalo and is provinsi. All the staff is very kind and the rooms are pretty clean / spacious. The value os great with an international standard. We will stay again there without hesitation.

We love to stay at Aston. We book the presidential suite, which is decent size for family trip like us. The staff are friendly and helpful. We would like to come back here again.

comfy bed, friendly staff and great breakfast buffet! location is very quiet which we enjoyed a lot. something to note: there are some strict rules for bathing suits at the swimming pool (full body) and there is no alcohol.

bathroom was smelly after one day, something must have been wrong with the drain & ventilation

The swimming pool is awesome, especially in the evening. It gave us a chill vibe, very nice to relax with the family.

The breakfast was a bit bland. The taste is okayish. I was hoping for a little bit of a premium taste.

Pool was good.

Too thick pillows, poor breakfast in most expnsivest hotel in town. Impossible company name and address on invoice.

I think this is the best hotel at Gorontalo. Room was ok. Typically like other Aston hotel. And it was clean also. Staff were also good, very helpful. The view was nice. The location i think not far from downtown. The only problem you will have difficulty to find restaurants or local food around the area. You have to take a walk maybe 2-3 km to find a food. Other was ok

One of my favourite places for staycation and swimming training in town. Friendly staff. The pool is awesome. Strategic location too. We would love to stay here every month if needed to spend time with family. Recommended!

Good breakfast. The food is varied and delicious. The hotel location quite strategic.

In ASTON Gorontalo Hotel, personal was very nice and friendly. Service also good and quick. I visit this city with business trip. I hope I will come back again to ASTON. By the way. You may swim with whale shark in sea, available only in Gorontalo.

Ambiience

Choice of food

The breakfast is surprisingly wonderful and the hotel is clean. The bedsheet is soft. They had cheap laundry which was a promotion when we were there. The price is reasonable too. Would be staying there again if we ever visit Gorontalo again.

Good

Ok

I have stayed at other hotels before Aston Gorontalo but I needed to put their review first as I think they deserve it. Aston Gorontalo is a gem of a place in Gorontalo. I have not stayed at any other hotels but I can vouch for A.G. Check in took a bit of time but it was mainly I didn't have prior reservation. The staff is very very helpful. FnB is super good. The hotel is kept spotless by cleaning staff and its a good property to walk around especially near pool area. I will not think twice to book here if I am going there again. All the very best to their whole team and good work by their management.

Very good hotel, location, facilities and service from the staff is amazing. I will definitely recommend this hotel to everyone who visit Gorontalo. Special thanks to Ridwan who taking care of us during our trip to gorontalo.

stayed at aston gorontalo for 3 days, booked 2 room. at 30 nov to 3 dec 2022 best hotel in gorontalo, no doubt, food was good, bed was very good, and good service by aldi at breakfast who took the extra mile to serve us. however some complaints 1. bathroom and sink is covered in Mold. yes black green mold. 2. sometimes the food will not be refilled at breakfast at around 9am 3. due to our mistake, on our last day, we forgot to book a room with breakfast. so when we went to breakfast, the staff could’ve waited until we finished breakfast to settle the mistake, instead we got chased like a thief. 4. during our stay, tried a couple of times to get a double room to no avail. had to settle for twin. overall we will stay here again, since it is the best hotel in gorontalo.

This hotel is clean and comfortable. The breakfast is very good.

Friendly staff, nice lobby, good breakfast and rooms.

A little bit to expensive compared to other Hotels in that category in Indonesia. No tours offered. They conveyed us a guide who was very unprofessionell, unexperienced, expensive, unmotivated and not transparent with the non included costs. Please never recommend Mr. "Istar" again. Thanks.

The rooms and facilities were clean and comfortable and the breakfast had was very tasty and had plenty of variety. What stood out though was the service, as the hotel was able to help arrange a whale shark tour on very short notice and everyone was very accommodating and friendly to our family. A special shout-out to Nur for being so helpful and nice and going above and beyond.

None

This is my third stay at this hotel since its opening. This hotel provides comfort bed, clean bathroom, friendly and fast response staff and delicious foods with many options. Great hotel to consider if You visit Gorontalo.

This is my first time visited Gorontalo. I just lower my expectations before arrive to this hotel. But surprisingly I found very impressive hotel in Gorontalo. I am so thrilled with everything in this new hotel. Everything we’re doing well. The room is quite spacious and clean. The staff were so helpful. Nice hills view & sunset form my room. The breakfast menu was quite varied and tasty. I find very tasty pisang goroho with sambel roa and avocado coffe. Thanks to Horison Nayumi.

I stayed at the Horizon Gorontalo in October. the hotel is quite luxurious in my opinion. service staff is also very friendly. I really like the reception, Putri. he was very friendly and happy to say hello. Check in process is quite fast. Room cleanliness is quite good I like the swimming pool the most .. the view of the mountain, the breeze, there are unicorn buoys and pineapples ... and some selfie spots ... unfortunately we haven't been able to enjoy the Fitness Center yet.