新玉公園
新玉公園, Hanazonomachi, Matsuyama, Ehime Prefecture, Japan- Park
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Luxurious Accommodation
Experience the epitome of comfort and style at REF Matsuyama City Station by VESSEL HOTELS. Our 4-star hotel offers air-conditioned rooms with modern amenities, including free WiFi and flat-screen TVs.
Relaxation and Convenience
Unwind after a day of exploring Matsuyama in our sauna or seek assistance from our attentive 24-hour front desk staff. Whether you're here for leisure or business, we ensure a seamless stay for all our guests.
Prime Location
Located just a stone's throw away from Matsuyama Station and Yasaka Temple, our hotel provides easy access to must-visit attractions like Botchan Train Museum and Matsuyama Civic Center. Explore the city with ease from our convenient location.
Book your stay at REF Matsuyama City Station by VESSEL HOTELS for a memorable and hassle-free experience.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
24 sqm
Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), 2 Futon Mat (Variable Size)
Room details
32 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Futon Mat (Variable Size)
Room details
32 sqm
In-room amenities
2 Large Twin Beds
344 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch flat-screen TV with digital channels and pay movies
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk, electrical adapters/chargers, and desk chair
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
2 Large Twin Beds and 1 Twin Futon
344 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch flat-screen TV with digital channels and pay movies
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk, electrical adapters/chargers, and desk chair
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
2 Twin bed (90-99 cm wide), Futon Mat (90-99 cm wide)
Room details
32 m2
In-room amenities
2 Large Twin Beds and 1 Twin Sofa Bed
248 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch flat-screen TV with digital channels and pay movies
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, electrical adapters/chargers, and desk chair
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
2 Twin bed (90-99 cm wide), Sofa bed (90-99 cm wide)
Room details
23 m2
In-room amenities
2 Large Twin Beds and 2 Twin Futons
334 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch flat-screen TV with digital channels and pay movies
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk, electrical adapters/chargers, and desk chair
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 5 guests
4 adults · 1 children
Beds
2 Twin bed (90-99 cm wide), 2 Futon Mat (90-99 cm wide)
Room details
31 m2
In-room amenities
1 Double Bed
172 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch flat-screen TV with digital channels and pay movies
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, electrical adapters/chargers, and desk chair
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
1 Double Bed
172 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 42-inch flat-screen TV with digital channels and pay movies
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, electrical adapters/chargers, and desk chair
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
朝食は最高。
アイスクリームの時間をもう少し早く。 パジャマのサイズを選べるようにしてもらいたい。
忘れ物をしたときの対応が素晴らしく丁寧でした。また接客の品質も高いと感じました。
Convenient location, good laundry facilities, nice buffet breakfast.
Lifts are slow, automatic check in kiosk is impersonal. Beds and pillows are hard.
Nice and clean
清潔感
特にありません
飯店內房內設施齊全,交通便利,四人房略擁擠但可接受
希望能在房內知道洗衣房機器使用情況及浴場擁擠程度
まず、フロントの方がみなさんとても親切な対応をして下さり、スムーズにチェックイン・チェックアウトできました。 駅特有の騒音もなく、とても清潔感があり、次回も近くに用事がある際には利用させていただきたいと感じました。 とても快適に家族で過ごすことが出来ました!
一つだけ強いて言えば...エレベーターの待ち時間がかなり長く感じられました。。階段を使いたいくらいでしたが施錠させれていたので、非常時以外は使用しないようにされているのだと思いますが、エレベーターの待ち時間も考慮してホテルを出るタイミングに余裕を持つ必要がありました。
Zróżnicowane śniadania promujące produkty danej prefektury. Lody rano i wieczorem :)
Brak
位置與房間
無法提早入住(即使提出是否可付費) 櫃檯也沒有多做解釋
전체적으로 서비스도 좋고 관리가 잘됨 ! 조식도 좋고 간식 서비스 좋아요 위치가 아주 편해요. 다른 곳 이동하기도 너무 편함. 역 바로앞 그리고 백화점 등 . 대용탕 관리도 아주 청결하게 잘 되어있음
Very clean, spacious and good welcome services, especially big bath, soft serve ice cream, many laundry machines.
Elevators were slow sonetimes
위치와 조식
방크기는 조금
松山市駅近く、高島屋にも近くて良かった。 朝食は満足出来ました。
チェックイン時に周りに人が多くびっくりした。 落ち着かなかった。 ドアのピンポンダッシュがあり、気持悪かった。
駅からもとても近くて駐車場も近く便利だった!子どもがいてたのでジュース飲み放題はありがたいと思いました!
女性風呂のドライヤーの風量がとても弱く混雑時はなかなか乾かなかった。
One of the best value hotels Ive ever experienced. Decent and pleasant stay
朝ごはんが充実していておいしかったです。たくさんの人が泊まっていてチェックイン時はフロント付近が落ち着かないと思っていたのですが、朝食時は、可動式の壁紙がオープンになってすごく広々でした。コインパーキングやコインランドリーも近隣にいくつもあって、ホテルのランドリーが使えなくても何とかなります。
大きなホテルの割にエレベーターが2基しかなかったので、時間帯によっては混んでいた。
有冰淇淋.咖啡.飲料可喝 早餐也不錯 房間也蠻大的
沒有
Hotel is located right next to the station. Staff were EXTREMELY friendly, the welcome drinks and complimentary evening soft serve ice cream were delicious. Breakfast was incredible and varied, particularly the 5 types of orange juice and ice cream! The main attractions of Matsuyama (onsen+castle) are in walking distance of the hotel.
Too few lifts for a hotel with so many floors, leading to long waiting times. Breakfast and a bed for children are not included in the final price, so we had to pay extra. (Even though he was booked to stay in the hotel).Breakfast ends at 9.30, which we found rather early. Aside from the famous onsen and castle, there isnt much to do in the area.
朝食がうまい
チェックインの際、端末操作について丁寧に説明していただいた。また、朝食は愛媛県各地の料理を楽しめました。
セキュリティ確保の為か、エレベーターの操作に手間取った。チェックインの時に、一言言って欲しかった。
早餐非常豐盛,選擇性多而且新鮮味美
無
早餐豐盛而好吃,品質新鮮品相又多!且具當地特色!
無
Hotel à l'excellent rapport qualité/prix. Confortable, moderne et propre. Onsen très bien sans supplément. Prêt de vélo. Tramway, bus, commerces au pied de l'hôtel.
L'attente pour l'ascenseur (il n'y en a que 2)
客層はあんまり良くないかもしれません。朝食会場の席札をテーブルに置いて、ビュッフェを取りに行っている間に別の席札と荷物が置かれており仕方なく移動した先でも、隣の席の人に「(私がカバンを置いていた)椅子をください」と言われたので人数的に席が足りないのだろうと思って了承したらその人の荷物置きにされました。エレベーターでもこちらが降りる前に人が乗ってきてしまうことが毎回起きますし、先にボタンを押して待っている人を押しのけて乗ってしまう人ばかりでした。 ホテルやスタッフのせいではないので心苦しいですが、そういうホテルだと思った方が良さそうです。
ロケーション、スタッフ。
まくらに短い毛がついていた、、。
部屋がきれいだった 朝食が良かった
布団が少し柔らかかった
역시 조식이 매우 만족스러웠습니다
Les plus de l'hôtel : les boissons disponibles, les glaces, les bains. Un emplacement dans une gare avec tous les commerces autour. C'est la deuxième fois que je vais dans un hôtel Vessel au Japon et j'en suis très satisfaite!
櫃檯人員給予很多協助
일단 교통이 제일 편하구요. 룸 크기도 큰 편 입니다. 무료 귤 소프트 아이스크림도 넘 맛있어요
천연온천이 아닌 건 아쉽습니다
りっちが良く松山城がホテルからみえ眺めよかとたですフロントのかたもおうたい笑顔がすてきでしたはじめてけいたいで予約チェーン店とわしりませんでしたいつもJTBで予約してましたからお世話になりました
暖房便座はお客様に依っては少しスイッチはいいってても良かったかなあ連泊一日目美味しく2日目だしが余りきいてなくイマイチでした枕がどこも2個あるのですが高さ調整出来なく年3回旅してますが他快適でした
朝食の海鮮が美味しかった。 5種類のみかんジュースの飲み比べが面白かった。 お風呂とサウナで寛げた
駐車場がホテルと離れていて、雨で移動が大変。 荷物運びにホテル前に車を回せず大変。
The staff were very helpful and friendly,the room was good,but a bit of a strange setup with basen being in the room not in the bathroom.
It was a bit noisy,being right next to the tram terminus,you could hear screeching of tram wheels continuously.Also there was a train level crossing nearby ,which seemed to have a lot of traffic,with bells going off all the time.
朝食も良かったですし、お部屋も快適でした。大浴場もあって嬉しかったです。
わかりません。
毎回スタッフの皆さんの感じが良くて、心地よく過ごさせていただいています!
スリッパが使い捨てのものではないので、使う気になれず、、持参しています。。
조식 잘나오니까 매일 드세요. 그리고 시간별로 음식 1-2개씩 종류가 조금씩 다른게 나와요 귤주스 여기서 종류별로 다 나오니까 밖에서 비싸게 사먹지 마세요 귤 아이스크림도 맛있음 오카이도 번화가 까지는 한 10분 걸으면 됨 주변에 음식점이 다양하게 없는건 좀 아쉬움 아기 데리고 가는 가족이 선택하면 너무 좋은듯 기저귀, 장난감, 책, 아기침대, 아기 욕조 등 무료대여 해줘서 너무 편함
객실이 조금 좁아서 아쉽지만 다른 서비스와 가격으로 모든게 커버됨
Sehr freundliches und auch profesionelles Personal. Die Zimmer waren sehr sauber und gemütlich. Es war ein sehr schöner aufenthalt!
-
쾌적함
온천수 수질
空間不足
조식이 매일 조금씩 다르게 나왔습니다. 에히메현의 향토음식을 줘서 너무 좋았습니다.
잘 때 밖에서 나는 트램소리가 약간 거슬렸습니다.
일단 위치가 너무 좋음. 객실은 일본 호텔답게 넒은 편은 아니었으나 머무르는데 불편하진 않았음. 대욕장이 있는데 사용해보지 못해서 아쉬움.
호텔 내부에 주차가 안된다는 점이 아쉬움
Les chambres sont bien pensées, spacieuses, avec une belle vue. Le petit déjeuner est complet et délicieux. Et comme toujours, le personnel est chaleureux et avenants.
Nada
Tudo
立地、清潔感、朝食
特に感じませんでした
Location
Room is small
great location
お風呂が混雑し過ぎていて、入ることができなくて残念でした。
Bon emplacement et très bon petit déjeuner.
Good location for castle and easy access to tram to get around to Dogo.
Coin café et glaces du soir tres bonnes. Petit déjeuner bon et varié (buffet). Emplacement près de la gare très pratique si on se déplace en train, en voiture ce qui était notre cas, le parking à l'extérieur est très pratique une fois qu'on a compris.
Chambre exiguë, pas de coffre, pas de bouteille d'eau.
松山市駅の隣でロケーションが良い ウェルカムサービスのドリンクとソフトクリームが美味しい 朝食バイキングで四国の名産品を食べることができた
夜間工事の音が少し聞こえる
1.공항에서 매우 가깝다 2.조식 맛있다 3.트램이용 편하다 도고온천도 편히 갈수 있었다 4.대욕장 좋았다 5.옆에 백화점 붙어 있고 1층에 편의점 길건너 닭꼬치집도 좋았다
가격대비 대만족 아쉬운거 없었다
沒在飯店吃
洗臉台的水會濺到地毯上
深夜、エアコンが止まっていて暑かったです、
地點就在松山市駅非常方便
晚上還是會稍微聽到車站的廣播聲,不過影響不大。
Conveniently located . Clean and it has an onsen . Room is of decent size
Can be a bit noisy
The hotel was modern, clean and in a great location for public transport. We enjoyed our one night stay here.
Better instructions for parking would be good! Found ourselves a bit lost.
숙소 위치 식사
없음
Bel hôtel et bien placé Très bien pour une nuit
Rien à signaler
駅近で 高島屋もあり 部屋も清潔感ありました。 タオル変えもされたので 良かったです
特にありません
Great location. Easy to get train, tram and bus from outside. Ice cream was a nice bonus
松山市駅直結で路面電車にも乗りやすく、観光地へのアクセスが良かったところ
Breakfast
A very hard bed Very thin toilet papers
コンビニはホテル横だったり、駅や、百貨店が隣接していることなど、とても便利。 部屋、大浴場など清潔でとても良かった
すぐ近くに駐車場が有るが、ホテルに駐車場がなかったのは少し残念
地點非常方便
接待大廳在2樓 出入只能靠電梯 電梯太少 導致時常要排隊
The breakfast was amazing.
The parking situation is a bit difficult to figure out if you don’t speak Japanese.
Great location
Beds and pillows were super unconfortable. I had a feelind i was sleeping on the stones. Bedide very small room considering price
Odeur très désagréable dans la chambre! Il y a un vaporisateur contre les mauvaises odeurs, ce qui semble vouloir dire que ce n’est pas exceptionnel hélas.
Das Hotel ist sehr gut gelegen. Die Zimmer sind ansprechend eingerichtet und das Frühstücksbuffet bietet eine grosse Auswahl and frischen und lokalen Speisen.
Das erste Zimmer war sehr stickig und die Lüftung schien nicht zu funktionieren. Gemäss Reception sei das nicht möglich, da es eine zentrale Lüftungsanlage ist. Nach etwas diskutieren konnte ich in ein neues Zimmer angeboten, wo die Lüftung einigermassen funktionierte. Im Bad war es aber sehr feucht und roch unangenehm nach Schimmel. Beim Duschen wechselte die Temperatur mehrmals kurz zu eiskalt oder viel zu heiss. Bei rund 200 Zimmern auf 12 Stockwerken hat das Hotel nur zwei Lifte. Zudem ist die Reception im zweiten Geschoss. Das bedeutet längere Wartezeiten und konstant überfüllte Lifte. Das Check-In erfolgt relativ problemlos aber sehr unpersönlich über Automaten. Insgesamt fühlt sich das Hotel - bis auf das sehr gute Frühstück - also viel mehr nach einem Budget-Hotel an, obwohl die Preise auf 4-Sterne Niveau sind.
Very convenient location, close to train station. Tagashimaya store is just the next door. If driving, parking is in the building next to the hotel. Park the car first as there is no drop offs in front of the hotel. The room was spacious and everything in the room works well, including the light control switches. The green tea at this hotel is top quality and it is free. There are also free vanilla and Yuzu soft serve for guests. This is a nice touch.
100分
場所が良かった
部屋の匂いが臭くて枕も汚れていた ベッドの下には無造作に大きなカバンが置かれてた。
交通の便、立地、スタッフの対応、そして何よりお部屋やお風呂まで全てにおいて良かった!私たち家族は男の子が1人いて(10歳)、夫がいない為あとは全て女になるので温泉に一緒に入れないということがネックになるが、家族風呂がありプライベートな空間(とても非日常で素敵な)で一緒にゆっくりできたのがありがたいし嬉しかった。
無し
위치가 너무 좋았어요. 아침식사도 훌륭했습니다
방이 좀 작았고 주차를 공영주차장에 해야해서 좀 불편했어요.
立地が良くお部屋もキレイでした!
ウェルカムソフトクリームの時間が短くて食べることができなかったのが残念でした。
整體設計十分好! 無論地點、室內設施格局、各種備品補充與飲料吧⋯⋯等 都非常符合我們的旅行需要❤️
綺麗、駅が近い、スタッフの対応が良い
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.09/10Multiple reviews highlight cleanliness but mention some minor issues, suggesting room for improvement.
Service
9.06/10While there were some concerns about staff demeanor, overall service is described positively in several reviews.
Location
9.6/10Numerous reviews emphasized the prime location near the station, making it very convenient.
Room Quality
8.55/10Rooms are generally described as nice, but there were some complaints regarding bedding.
Amenities
8.58/10Amenities are highlighted as satisfactory, though some guests felt certain facilities could be improved.
Value for Money
8.54/10Most guests expressed satisfaction with the price versus the offered services.
Food and Beverage
9.09/10Breakfast was frequently praised for its variety and quality, contributing positively to the experience.
Overall Experience
8.86/10Overall, guests reported a positive experience with room for minor improvements.