Four Points by Sheraton Shanghai Jiading vs Similar Hotels

Floor was worn out; fixtures were shaky.

Rooms described as big and spacious and generally well maintained, but several comments about worn beds, dated furniture and soft pillows lowered this category.

Rooms were generally good, but some guests mentioned temperature issues.

Room needs quite a bit of good maintenance; proper dusting was not done.

Mostly reported as clean and tidy in many reviews, but several mentions of cigarette smell in rooms/corridors and a few notes of rooms being 'a little dirty' lowered this score.

Multiple mentions of cleanliness being good, but some reviews point to issues in maintenance.

Location of the property is convenient.

Location frequently praised (close to Century Park, nearby stores, restaurants and halal options); a minor note about being a bit far from the metro for one reviewer did not materially reduce the strong location sentiment.

Location received numerous positive comments for its proximity to attractions.

Staffs were highlighted positively.

Service repeatedly praised (helpful, friendly staff; specific positive mention of front-desk staff upgrading a room), though one serious complaint about a disputed extra charge reduced the score slightly; overall boosted to reflect consistent positive staff feedback.

Staff were accommodating and helpful, indicating a high level of service.

Nice breakfast, welcoming.

Repeated praise for diverse, tasty and excellent breakfasts and strong coffee/espresso justifies a high score in F&B.

Food options were noted as limited, with some guests expressing dissatisfaction.

Standard quality for this hotel tier.

Good on amenities commonly cited (breakfast, pool, self-service laundry, strong espresso), but inconsistent WiFi performance and some basic-room comments reduced the score slightly.

Limited options available for some amenities, affecting overall satisfaction.

Standard quality for this hotel tier.

Mixed signals: many guests felt the stay was good value for the level of service, but the reported incident of unexpected/held charges and payment dispute negatively affected perceived value.

Generally perceived as good value, with some mentions of wanting better facilities.