Dormio Gasthof Höllwirt

Quiet and not far from the lake. Breakfast was excellent

Communication beforehand about check in wasn’t very clear - we had to check in at the resort rather than the hotel

ห้องพักกว้าง สะอาด วิวภูเขานอกหน้าต่างสวยงาม

ห้องพักภายนอกและภายในดูเก่าไปนิดหนึ่ง แต่ข้างในห้องกว้างและสะอาด โรงแรมอยู่คนล่ะที่กับจุดเช็คอิน ลำบากในการหาที่จอดรถและจุดเช็คอิน และที่จอดรถไม่มีไฟส่องสว่าง

Amazing breakfast

Der er ikke noget godt at sige om stedet.

Det ser forladt ud og de holder ikke udendørsområdet. Bygningen ligner en der er ved at falde sammen. Du bliver ikke informeret omkring at du skal køre hen på deres resort for tjekke ind. Vi stod og ventede på der kom noget personale og efter noget tid måtte jeg ringe og sige der ikke var nogen. Jeg fik et meget flabede svar om at hun ikke kunne se mig. Hvis du vil have morgenmad skal du også køre derhen hver gang. Til morgenmaden er de meget mistroiske og vil have beviser for at man er gæst der. Vi kommer aldrig igen.

The location is utterly stunning and the staff were genuinely attentive and accommodating

We were allocated a room on the second floor of Dormio Gasthof, which apparently was booked through Booking.com. We had no idea. No lift. I’m 70 my wife 61 with medical issues. It was too problematic to haul our luggage up 4 flights of stairs. Plus the accommodation was located the other end of Obertraun a long way from the resort. On telling the staff of our issues we were relocated to a ground floor studio on site at no extra charge. The staff couldn’t have been more helpful.

Me gustó, la ubicación muy linda. El desayuno decente. El personal muy amable.

Revisar la instalación antes de entregar la llave al huésped.

We really enjoyed our stay in Obertraun. A beautiful village, with the resort right at the lake. We had booked for the Hoellenwirt, a short walk from the resort. We were upgraded to a room in the resort and we spend a lovely night there. Thank you!

It's awesome

Nothing

Only cleanliness and room space acceptable. Utensils, dishes, pot, kettle, microwave, stove and dishwasher were ready.

It was a 2 rooms unit with sitting room and kitchen. A shower cabinet in the master bedroom where the drain was totally blocked. The ceiling light didn't work. A bathroom contained a big bathtub and a toilet bowl which was the only one in the unit. The bathtub no water supply. The bathroom door lock not working couldn't lock the door.

The gasthof was cosy, had a nice view of the mountains. The room is larger than most gasthof we stayed in. The reception was kind and very helpful. They even gave us free breakfast, which we deeply appreciate. Their breakfast spread was da bomb, the croissants is a must try! The bathroom was clean, bed was comfy. The reception is just next to the boat station, so it was convenient for us to take the first boat to Hallstatt old town.

the building photos of the house is actually their reception and dining hall. the actual place is 3 minutes away by car. we were lucky we had a car and drove, else, it would have been quite a walk to the place with all the luggage.

The site is 700 meter away from train station. And the recieptionist table is different buliding which is 300 meter away from train station. It is 180 degree apart each other.

Nothing

There was no staff available.it was under renovation and we had to sleep in the scary property without a single person available in the entire building.

Check-in and room are in two completely different places, about a 10-minute by walk. The room is a suite with a washroom and bathroom. It is large and very clean. Breakfast is perfect, everything is fresh. Hotel is situated in a silent, peaceful place. The workers in reception are very kind and helpful.

It was not nice difference between accommodation and reception.

The environment and the balcony

It’s dusty and no WIFI at all

Awesome staff, very helpful!! So close from Hallstatt, 20 min bike ride or the ferry super accessible. One of our favourite place in all Austria

It is good.

A little more vegetarian options because I am a vegetarian.

Staff excellent

The issue I had was that I thought I had booked the resort not the hostel at the other end of town. It also said I had a balcony overlooking the mountains. Instead I had no balcony and overlooked the police station. Wifi didn’t work this was an a knowledged problem. 16min walk to and from the resort.

Breakfast in the main resort was the only good thing about our stay with Dormio, although the lady in charge of breakfast doesn't seem to like people nor dogs...

Our accommodation was outside of the resort in, what must've been a lovely place many many years ago, but is now falling apart, and should not have been let for no money let alone for £90 per night... We were given one bed apartment, no air condition, one fan that barely spins, bedroom door to balcony stuck and can't be open, while other two balcony doors can't be locked, and anyone could climb that balcony... Wi-fi was non existent, toilet/bathroom was tiny and unusable, has no window, nor air in it, and everything was so dirty, covered with dust and grease and hair and cobwebs, balcony disgusting - there's no way anyone cleaned that apartment for months let alone before our arrival... The only thing that was done right - someone's put the clean sheets on for us, and couple of clean towels... With the worst stay of our lives we had to complain to the manager, and he did refund us half the money, although I have to stay dog owners beware - they charge £39 for dog per night, non-negotiable! We never paid more than £20 per night anywhere in Europe... Daylight robbery!

The reception employees were friendly, it is nice location. Otherwise only negatives.

On reception check in they were polite, explained us that in pre-check email was mistake and there wasn't equipment for cooking, ok (it said in the house which meant in other accomodations) my first dissapointment. In the Gasthof was mess even though it should be cleaned, fridge was hardly usable after cleaning ourselves. Wi-fi signal was dreadfull. Equipment was old, which is no problem for me, if it was cleaned and functional (the ventilation on toilet could we only turn on). The whole building seemed to be abandoned from the rest of the resort..

1. Clean 2. Super friendly staff, they stayed late to ensure that I was able to check in 3. Good Views 4. Lots of facilities including pool, gym

Reception and all facilities including breakfast restaurant is nearly 1.5 km away, so you need to always travel for them.

they should more take care of balcony and replace old things

Breakfast is great.

Checkin location is 15 min walk distance from where to stay and no one informed it before arrival. Waiter of breakfast is really worse and asking for breakfast ticket several times.

Hotel is situated in a silent, peaceful place. The workers in reception are very kind and helpful.

WiFi didn’t work well.

Large room, comfortable beds, good location

Tooms were dirty, many cobwebs around the rooms, old spills on floor not cleaned (under bed), dusty.

The property resort is really nice as you can take a swim in hallstater lake and alot of thing to do.

The distance of hotel from the resort as the guests are with the luggage. Suggesting you to provide some commute atleast for the luggages

Private and clean

Nothing

the picture what was shown was not the place where we stayed.. and no reception in the hollwirt…no mail or information we got to checkin in different location. was very disappointed. we couldn’t enjoy the stay. very disorganized.

nothing

The apartment was nice, spacious & comfortable. Great view on the balcony.

We walked 17 minutes with our heavy bags to the hotel, to see a sign that says we have to walk back to another hotel to check in. (It would have been helpful to have known this information before doing the walk from the station). During the check in, the receptionist was very unhelpful and rude. We waited outside the room for an hour for it to be cleaned, although it stank of cheese when we did go in. The wifi didn't work. We received a message to say we would be entitled to a buffet breakfast, but this was not the case when we asked. Very very strange check in process.

Newly refurbished room

Rest of the house a bit "deserted feeling"

Nothing

Smelly from the main entrance door

The room was good and clean View was good

The reception was too far and too difficult to reach in case if you need anything

Good location, closed to Hallstatt lake (10min walk), easy and free parking. Very comfy beds, large room with wardrobe, personel nice and helpful.

Check in is done in different building, but given information suffice.

I was able to do check-in in out of hours time. Reception was very kind and help us with all staff asked.

They didn't change our dates even as i saw there was a loot of free rooms. Even this they said: because of terms and conditions, that i snot possible.

I cant tell. When we arrived, we noticed small paper with message that we sould go to some hotel near Hallstadt so we can check-in. There they told us that the room we reserved is not prepared and they offered us much better room in their position. It was clearly much more expensive and better equiped for the same price...

I cant tell. When we arrived, we noticed small paper with message that we sould go to some hotel near Hallstadt so we can check-in. There they told us that the room we reserved is not prepared and they offered us much better room in their position. It was clearly much more expensive and better equiped for the same price...

Rather modern and spacious but could be more practical. Tha locality is ok.

Not enough kitchen cutlery, cups, pots…. We also did not like that into the bedroom you have to walk through bathroom. The space around bed in the bedroom was extremely small which made the access into the bed very uncomfortable.

The location is very nice, local supermarket is 1 min away. We got an apartment that was bigger than we expected. It was warm and cozy.

The check-in was strange because you had to do it in a different location, on top of that our room was not ready so we had to wait for around an hour (we arrived much later than check-in time). Also in the morning, the building was closed from the outside, so we had to call reception (at that other address)

The room is a suite with a washroom and bathroom. It is large and very clean. The hotel is equipped with various kitchen utensils for cooking. The surrounding scenery is beautiful. It's about a 10-minute walk from the train station and a 20-minute walk from the lake. The scenery along the way is also very beautiful. It takes about 10 minutes to get to Hallstatt by bus, which is very convenient.

Check-in and guest rooms are in two completely different places, about a 15-minute walk. The hotel did not inform us of the specific location for check-in in advance, which caused us a lot of trouble. Thanks to a local Austrian couple who helped us, otherwise the consequences would have been terrible.

Silent

Foto which you see on booking com seite,it s not true.The haus is not existing as Restaurant any more,,so no breakfast possibility ontge spot the whole house is empty, wir denken das Personal von Dormio Resort wohnt dort.On the doors standing:personal.We could get key in the village in Dormio Resort..their telephone is hard to reach. In the building is a mess ,electric kabel everywhere on the corridor floor.I don't no what could we do in case of a technical problem Thats all you can not see on the booking com.

The size and that it's close to Obertraun and the lake view is stunning. On first impression the apartment looks good... But then you notice the details

Cobwebs everywhere. Dining room chairs were falling apart. Shower drain blocked and flooded when showering. Shower head had only 1 powerful setting. Very shabby. I wouldn't stay again

Lovely place to stay. Very beautiful and peaceful area. The views were breathtaking. Would definetly recommend it 👍 x

The property itself 2 km away from the reception. The room really needs to be refreshed. The floor is very squeaky, the drain in the shower is blocked and no one showed up to fix it (we asked). We got one tiny bottle of shampoo and body wash for THREE PERSONS for FOUR DAYS stay and they refused to renew it when we asked.

The main building has great facilities, right next to the beautiful lake, not too far from Hallstatt so easy to cycle to. Can hire kayaks and paddle boards by the lake too so very convenient. Beautiful setting and great that those in the offsite property can use all facilities at the main property.

We were in the off site property which we knew beforehand wasn’t going to be as nice as the main facility and it was a short walk to the main site too. This didn’t bother us, was easy to get from one to the other. Our issue was cleanliness. I found toenail clippings on our shower shelf on the first day. To me this indicated it either hadn’t been cleaned at all or hadn’t been cleaned well, either way disappointing. Despite staying in the cheaper accommodation I still expected it to be clean. It was also extremely hot in there and the beds weren’t comfy. We didn’t really sleep for those 2 nights. Stay at the main site if you can.

the best feature of the hotel is the mountain view

strange bathroom that is really on the bedroom. abandoned house where the rooms were situated.

Too expensive and had to walk for 20 minutes to the main resort.

Could have done with towel changes and some spare loo roll.

The room is spacious, it's like a one bedroom apartment. The view from balcony was amazing, the restaurant at the resort was good, the location of the resort where the reception is, is an amazing location which is at the back of the lake surrounded by mountains on all sides 😊

The reception and hotel are in different places (approx 1km away). The room was perfect, it had a kettle but no coffee/sugar sachets which can be included in the room.

When we arrived, it was the off season. Most restaurants, shops, and hotels were closed. However, we were upgraded to a stay at Dormio Resort Obertraun and it was beautiful. Right by the lake. The food was also delicious and the staff helpful and friendly.

We walked from the train station to this hotel to find a sign on the door directing us to go back past the train station and check in at the other hotel because this hotel was closed during the short off season. It would have been nice to know before arriving that we needed to check in at the different hotel.

Big and spaceous room with lots of areas to store your luggage. The same stands for the bathroom as well. It was the cheapest at the time I did the reservation, however, it turned out that the Dormio Resort was cheaper than the Gasthof Höllwirt. That's a pitty because the Dormio Resort seemed nicer.

Different location for the check in while the room is located on a completely different area. On top of that there was personnel during the check in. They had to be there since we arrived between the working hours of the reception. We wanted to tell them if there was a room in the Dormio Resort istead of the Gasthof Höllwirt that we stayed but there was no person to ask. The place were the Gasthof Höllwirt is located was kind of spooky. The building seemed like it was abandonded. Huge mistake, the fact that they don't have black out curtains.

everything was excellent

Our apartment

A distance from train station

The location of the resort and the view from the room.

Some basic utility items were missing like bathrobes, room slippers, liquid soap in the bathroom etc. Also a big dissapointment was even though there was a kettle in the room there were no coffee or milk capsules, sugar, or anything. No items in the mini bar. NO WATER also for emergency. We expected much better amenities. Not worth the money.

The location is just amazing. The staff was generally friendly and even took care of our special requests for the rooms. Rooms are very spacious and have a cozy atmosphere. Bug enough for a couple. The bathroom was big with modern amenities. The bed was nicely done. It was amazing to see snow capped peaks right outside the window. That was a big highlight for us.

Instructions for room check-in were not sent in advance. We had to walk back 20mins for check-in. Unfortunately did koy read the reviews earlier about a similar experience. There was no communication and this was a big negative for us. The room was not very clean. There were cobwebs and dirt and other stuff from previous guests.

There was no staff at the property when we reached. It felt like a deserted house. Check-in time was 2 PM and that is when the caretaker arrived to set up our room. We had to wait 30 mins outside the room while the sheets were replaced. Also, for the breakfast, we were told to walk 1km to a different resort of which this house was part of. Very dissatisfied.

Obertraun is really beautiful and Hallstatt is also nearby. Easy to find the Appartements. Nice view of the mountains. spacious room and nice bathroom at least for one the rooms.

Check in was in a different location, in Obertraun Resort and we weren’t informed about that so by luck a lady cleaning the dormitory informed me about it. unless I missed it. In general it could have been a bit cleaner and the second room didn’t have a very nice bathroom.

nice position for hiking and visitin Hallstatt

we had to DRIVE to the resort for breakfast and were not informed about that in advance. The restaurant will also be closed for dinner for two weeks but there is no info about it on booking🙁

Great view from the balcony! Super calm village and comfy bed giving us some of the best sleep we had in recent months :) the apartment was bigger than expected, with a furnished kitchen and a separate living room with sofa bed. Only 10 minutes away from Hallstatt.

All good with the apartment and location :) just keep in mind there are limited choices in terms of restaurants in both Olbertraun and Hallstatt

Hotel was empty when we arrived, doors open. The room was dirty: sheets not changed, bathroom dirty. We ended up staying in another hotel (Dormio Resort Obertraun) - luckily the staff there was very good and arranged a room for us.

The apartment was spacious and comfortable. The view from the balcony was stunning. Well equipped. The stuff was very helpful and polite

You could see that it has a few years and it needs a refresh. Some furniture needs to be changed

Location

Staff member didn’t know where our room was. She may have been new, but she was very confused to where room 2 was. On 2nd floor all utility rooms where open with dirty linen everywhere. We were charge for breakfast and couldn’t have it because it was offered offsite and due to rail construction, there was no way to access the breakfast facilities. They would not refund our breakfast.

The apartment was clean and comfortable, quiet and the location and view were great.

However, the check-in process was a bit of a mess. We didn’t receive any check in instructions so naturally we went at the property to find someone. There was nobody there and the phone we were given was ringing in the closed restaurant. After waiting 20 min we went to eat and 3 hours later we got a message that we need to pick up the keys at a location 15 min away from the property. We also needed to leave the keys at the other Dormio location for the check-out process.

We got a big appartment for our 3 nights stay. It was clea . Kitchen had a welcome kit (soap, brush, dish washer pads). Walking distance from the lake. 2 mins walk from the supermarket (expensive) and 15 mins walk from the partner resort. Free parking Terrasse and garden. Locked box to get the keys.

The persons taking care of the House/Restaurant were sick so everything was closed so we couldn’t try any food. We would expect a washing machine for this size of appartment. Perhaps there was one within thw facilities but as no one was there we couldn t ask. The toilet would make noise for each usage and also while using the shower it would start to smell as it uses the same drain system.

The only thing that is nice about the guest house is the location

The guest house is an old inn the is a satellite to a resort 1 mile away. The front desk has no attendant. The guest house is dark, gloomy, run down and unkept. Our room was not clean and still had trash from the previous guests. Broken wine glass and cigarette butts on our balcony The rooms are way overpriced. The restaurant was closed, no where to eat accept the resort down the road. Stay away from this place!!

queit place nice locaion near supermarket very good

toilet