The Fern Residency Hubballi, Series by Marriott

Neat and better

Property is good but everything is too expensive

Food, location, hospitality, very good, will visit again, thank you fern residency

Toilets are little, old, needs renovation, rest everything goood

Food is good

Cleanliness

Nothing except proximity to shopping

Very filthy

breakfast was excellent

ambience

The breakfast was excellent and the service was good

The bedsheets looked used. There was no bucket n mug. The kettle was dangerous, the cut out not working, and water leaking onto the handle.I scalded my hand.

Rooms were smelling musty due to monsoon.

Breakfast was excellent

Rooms were good

Drainage smell in the entrance

Breakfast was good Staff was good

Bathrooms were bad.. Smell of agarbatti.. Mattresses were too wobbly.. Sound of utensils from kitchen could be heard late in the night, disturbing sleep.. Room kettle not working..

Most of the things were good.

I couldn't remember 😅

It was very conveniently located and the Staff was very helpful. The food also was very good, had dinner there. The room was comfortable and we had a peaceful sleep.

The parking was limited and bit tight for my SUV. The rooms had a worn down feel.

The room itself was decent, but unfortunately nothing else stood out due to the overall poor experience.

This was by far the worst hotel experience I’ve had. The staff were rude, unprofessional, and completely unhelpful. I accidentally left behind a pair of shoes worth approximately ₹12,000. The hotel confirmed that they had found them, but despite numerous phone calls and messages, they never returned them and eventually stopped responding altogether. This level of service is unacceptable. There was also no proper parking facility, which made the stay even more inconvenient. This property is nowhere near the standards expected from a Marriott Bonvoy affiliated hotel. I strongly believe Marriott should reconsider collaborating with this property until it improves its service and professionalism.

We had an amazing stay at the The fern residency Marriott hotel in Hubli . The staff was very helpful and made us feel well cared for. Big thanks to Aslam receptionist for their warm welcome. It was a perfect experience for us, luxurious and comfortable without being pretentious. Very high standards of cleanliness and great service all around. The room was fantastic, very comfortable and with everything you’d need. Great location to city view hubli and then come back to enjoy pool comfort. Very highly recommend!

Staff were genuinely welcoming from check-in to check-out. Room was spotless, bed super comfortable . Would 100% stay again and recommend to friends. Thanks to Front Office MS SEEFA and there colleagues very helpful as well as for restaurant team very nice service .

The stay was really good and rooms were clean. Seefa helped a lot during the stay

It was nice experience, family friendly.

Booked a suite room twice for stopover stays during onward ( Late May) & return ( mid June - staying currently) travels via hubbali. Chose this hotel with an expectation of fairly good standards because of Marriott name but it’s a huge disappointment. 2nd time was far worse than 1st time. Wondering if there’s any assessment and upgrade for the property and operations and training for people take place or not before Marriott name is added to these properties. Broken things in the room including switchboards and flooring, dirty curtains with broken hooks not properly covering non functional things like calling bell, mini fridge (replaced after reporting). Bath rooms are terrible with damage in walls & woods and shaking taps. These damages are not only factors of inconvenience but also safety risk. In room dining, food is good but service is NOT. It takes forever to get a simple coffee. In room dining menu has an item I Special Breakfast (breakfast in room) and the contents which is a kind of combination of American breakfast & Indian breakfast but the staff have no idea about it. During 1st stay last month, my family preferred breakfast in room and I wanted go to restaurant for the buffet. It was a huge challenge explaining to them about the breakfast in room, an item that’s there in their menu. After explaining to several people, they finally sent. this was last time. I’m sure there’ll be same challenge again tomorrow morning. While my family had breakfast in room, I chose to go for breakfast in the restaurant, More shock was waiting there. There were not so many people but I had to wait for a long time to get a table because they hadn’t cleaned tables even after people left . Positives are people in housekeeping, Bell desk, etc., who are very prompt in service and with positive attitude & good smile. Hope Marriott and the local management work on the necessary upgrade of the property and training people to truly bring this property upto Marriott standards which will help improve customer satisfaction and the of course business for the hotel.

I had a wonderful solo stay at this hotel. The entire experience was comfortable, peaceful, and truly enjoyable. A special thanks to Sunil for his exceptional hospitality and friendly nature. He was always helpful, attentive, and made sure everything was perfect throughout my stay. The service was excellent, the atmosphere was welcoming, and I felt completely at ease during my trip. Thank you, Sunil, for making my stay so memorable. I would definitely love to visit again! Highly recommended for solo travelers looking for comfort and great hospitality. 😊✨

Good location of the property, right within the city. Staff is very professional and helpful. Good food

No soap in bathroom, I paid for Triple occupancy but bed provided after too much follow up at 11pm

The bathroom has not been maintained at all.”

Bathroom

Though it's marriot but nothing close to it rooms are not clean bathroom is dirty iron box does not work properly breakfast spread was sad will not stay next certainly

Sunil sabastin was very welcoming and fast in all process of checkin and check out.

We had booked this hotel at last moment and found the Hotel to be pretty good. We had food at therestarant and it was reasonable and tasted delicious. The staff is very warm and helpful.

A la carte was good. Staff were helpful.

Swimming pool was not usable. Gym didnt have lights. Treadmill didnt work. Staff struggled to speak in Kannada or English. Even their Hindi was not understandable.

We had a very comfortable and pleasant stay at The Fern Residency Hubballi during our visit to Hubli for hospital-related work near Suchirayu Hospital. The hotel is excellently located on Gokul Road connecting to Airport Road, making travel very convenient. Its close proximity to Suchirayu Hospital was extremely helpful for our family during this period. A special thanks to Mr. Anil Ji, Mr. Sunil Ji, and the entire Front Desk team for their warm hospitality, professionalism, and continuous support throughout our stay. Their caring attitude truly made us feel comfortable and welcomed. We would also like to sincerely appreciate Mr. Praveen and the complete Restaurant & In-Room Dining team for their prompt service and delicious food. Every meal was well prepared and served with great care. Heartfelt thanks to the Housekeeping team as well for maintaining excellent cleanliness and hygiene in the rooms and hotel premises. The hotel offers ample parking space, good ambience, smooth road connectivity, and a very supportive staff. Overall, it was a smooth, peaceful, and satisfying experience. Highly recommended for families and business travelers. Thanks a lot...

Room is very nice, washroom is neat and clean,house keeping staff is very friendly, Room no 205.ms riyana

Room are very clean and house keep staff was very friendly and best hotel room are nearly and clean . Series by merita .mis riyna

Very good Experience. Myself attend the education meeting there. Food & Service is very good . Recommended.

All bathroom accessories are damaged Also the service was too late

Good location and decent stay. Sunil was very helpful

pathetic service. it takes 1.15 min for a kulcha. no manpower. they are helpless and no one to take any feedback

Location is good despite heavy traffic outside the hotel.,

Despite booking a suite, the upkeep of the room was not up to the mark. Broken wooden laminate is an injury risk which needs immediate attention. Certain flooring has uneccesssry indentation in the washroom, again posing injury risk. Housekeeping service is a little slow and can be more prompt. Phone numbers are usually busy.

AC & BED

AIRPORT PICKUP NOT PROVIDED INSPITE OF ADVERTISING AS FREE FRONT DESK MANAGER ANIL VITTHAL WAS VERY VERY RUDE & UNAPOLOGETIC PACKED BREAKFAST WAS STALE & TASTELESS - NO BEVERAGE OR JUICE PROVIDED SANDWICH WAS WITHOUT ANY FILLING

Liked the stay, it was clean well maintained. Also service and help from staff was very professional especially Sunil Sebastian who helped with all the process

Loved the Stay and Sunil was very helpful and attentive.

I selected Non Smoking room, but unfortunately the room i got had a strong smoking smell in all the room. I was coughing most of the time staying in the room.

Very clean,good and helpful staff, great place to stay and budget friendly too

Spacious room and beds chairs every thing was fine

Location and car parking

Nice hotel and spacious rooms. Very polite staffs at the reception. Good hospitality from Mr. Sunil.

Location is ok. Staff are friendly and cooperative

Bathroom was not clean, door latch not operational. Sanitary Fittings poorly maintained, floor not clean. It was poor value for money.

Roon.215 room is very nice cleaning and hygiening top is friendly housekeeping team man hard rock Ms. Riyana👍

.Room.204 Housekeeping, cleaning, and hygiene involve systematically removing dirt, dust, and pathogens to create safe, sanitary environments.Friendly and approachable housekeeping staff are crucial to a positive guest experience.ms..Riyana

Amazing, got an upgrade to their suites

Pleasant stay. Sunil and chandana at the front desk were very helpful and friendly

Great stay! 100% recommend. Ambience, comfort, facilities… too good

I had a really pleasant experience, and Anil made it even better. He was very friendly, welcoming, and professional from the start. He helped us quickly, answered our questions clearly, and made sure everything was comfortable and well managed. What I appreciated most was his positive attitude and attention to detail. It really made a difference and made the experience smooth and enjoyable. I would definitely recommend this place, especially because of Anil’s great service.

⭐️⭐️⭐️⭐️⭐️ Excellent Stay! We had a wonderful experience at the hotel. The staff was extremely polite, helpful, and professional. The room was very clean, comfortable, and well-maintained. The hospitality was outstanding, and everything exceeded my expectations. Highly recommended—will definitely visit again!

Resturant breakfast

Service ,staff attitude ,can’t believe it’s Marriott hotel

Very disappointing experience. The service is so pathetic. I struggled to connect to the wifi when we checked in. I was assisted by the restaurant staff. You have to wait for more than 30 minutes for any request. Waited for over 40 minutes for a towel. English is a universal language but sadly so, its so difficult to communicate with personnel in this hotel and for them to understand your request. Our first breakfast was very disappointing. There were no glasses available for juices . No cutlery or serviettes on table. I asked for milk coffee and received black. I had to leave for sight seeing so I couldn't wait for another. We have been traveling through india for 5 weeks and never experienced such poor service. Every request is a delay and a frustrating wait.

FREN, Belagavi offers a great experience with a delicious food spread and clean & comfortable rooms. The service is warm and the stay feels truly pleasant. Highly recommended

Food and service

Riyana was vẻy politr ând very great person as she gave room service very good and was vẻy professional in Room 204……….good

Room is in good condition cleaning was perfect hk service ryanaiwas good I liked the service hk was friendly and good behaviour

location was nice and the room was big

cleanliness of the room in general and the washroom can be looked at

The room cleaning service is super nice, the staff riyana made sure that she cleaned the room properly and catered to what all we needed in the room, she was sweet enough to listen and do her job patiently, lovely staff, lovely hotel to stay in!

Ms.Riyana was very polite and very great person as she gave room service very well and was very professional in her work Thank you madam for making my trip very great.

Nothing much.

Many things, electric charger was available but due to a fault it was not functional and hotel staff did not make any attempt to fix it or try to help us. Ev charging station was main reason to stay as other very good hotels were available at same price point. Even though from booking.com we booked for 1 single and 1 double bed property gave us a room with a double bed claiming that this was the best room. They then gave us an extra bed and had us pay 1k more. Had we known both these points earlier we would not even have opted it. Breakfast service was non existential, taste of food was below average. Despite asking several times none of the items in buffet were kept fresh or replenished. One of the most disappointing experiences

Room: Television Remotes not working - old, dead batteries. Air Conditioner remote not working. Air Conditioner controls not working (had to be set from their back-end.) The restaurant was understaffed, and the food service was terrible. Some of the food served during breakfast was stale and straight out of the refrigerator. Problems with Billing - was denied the discount on food that was offered by Bookings.com. Had to haggle with the staff to get a parking spot.

Good business hotel. Clean room and supportive staff. Good food and easy connectivity to Railway station and Air port.

Nice comfort and warm stay in rooms . Restaurant food was good with personalized service . Location is good near to public transport with all connectivity.

Nothing

Restaurant Food

Parking issues Stinky rooms Stained & smelly towels Mosquitos in room I am wondering how come it's a Fern property? I will never stay here again. Booking.com to arrange compensation and refund

Didn't spend that much time at the hotel, but had a great one night stay nevertheless. The room was extremely spacious and well equipped, and the bed and linen were comfortable. Good level of cleanliness, with a nice and cosy in-house restaurant serving good food at reasonable prices. Great service across the board – overall a good, value-for-money stay.

staffs are very good especially khaja ,sohib,vivek they are to charming.breakfast was delicious 😋😋😋😋😋.we are recommend to everyone to visit The fern residency hubli.Thank you guys fir giving us the excellent service.!!!!!!!??!

Staffs are very nice and polite specially v.......ibek,ben,and neeraj .The food was awesome 👍👍👍.Thanks.................................... ........... ....... ..the fern residency hubli.................... ...........

Topnotch service provied by Ben and khaja .They are very caring at native restaurants. The food awesome.Thank you The fern residency Hubbali..................................................................................

The food was average, but the service stood out. Khaja Shaik was especially good—his polite behavior, attentiveness, and dedication made the experience pleasant. Truly appreciated his service!,,...,..............................

Very fantastic food & Service.Specially mention ekon,khaja,bibek,ben,mantesh,,neeraj and kiran, They are providing Us very very best service.Thank you so much The fern always give us best service 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

I had a wonderful experience during my stay, thanks to the exceptional service provided by the hotel staff. KHAJA SHAIKH was incredibly professional, courteous, and always went the extra mile to ensure that everything was perfect. Their warm attitude and attention to detail truly made me feel at home. I am very grateful for their assistance and would highly recommend this hotel because of such dedicated team members. Thank you for making my stay so memorable.

Khaja and mantesh and ekon give us very fantabulous service.They are always serve the Food with smile it's felt us like home 🏡🏡🏡................. ...............................................................Thanks for the The Fern.

The staff essentially Ms Kiran Gupta and Akon are outstanding in their services . Great service with good attitude and communication. They are absolutely good . The food served is awesome . Akon is very enthusiastic and cheerful guy. Ms Kiran and Akon thank you guyz .

Decent place, room service guys are very kind and hospitable. Thanks to Mr. AKON for his kind behaviour and prompt service. Enjoyed the breakfast and dinner. Room is nice, foods are also delicious. Location is very much accessible and close to airport.

Attended the event of Belstar Micro Finance.....the event really went well...I thank sales team, specially Vina, kuber and shoaib sir....from fnb Mr. Sayed, he really helped a lot....thank you everyone.....the event well superb.....we will definitely tell our colleagues to visit....

We had a small family get together and a surprise Birthday party, the service was amazing, food was great, service was outstanding, Kiran and Ben were patient and very helpful to all the family members, they made the event more memorable for us, everyone enjoyed their hospitality. I would rate a 5 star , for ambience and hospitality of Fern and would highly recommend for small family gatherings for sure.