ibis Mumbai Vikhroli - An Accor Brand vs Similar Hotels

Rooms are frequently described as very small/basic; some are well designed despite size, but recurring issues include non-working AC, small bathrooms, stains and strong room freshener smells.

Mixed feedback: described as 'good rooms' by one guest but also issues noted (AC too cold/hard to adjust; no curtain on bathtub causing water spill), so rated below target.

Rooms were described as outdated and in need of improvement.

Room quality was acceptable but affected by noise from the fridge.

Generally praised for excellent cleanliness and neat rooms; isolated reports of stains on duvet/sofas and litter outside the hotel.

Standard quality for this hotel tier (no explicit cleanliness comments in the reviews).

Rooms were reported to be smelling and issues with cleanliness mentioned.

Noise from the construction and the fridge affected the cleanliness perception.

Consistently highlighted as an excellent, convenient location (near airport/relatives/venues) and easy taxi access.

Multiple reviews praise the Powai location and convenience; location is a clear strong point.

Multiple reviews highlighted the hotel’s good location.

The location was great near to restaurants and convenient shops and mall.

Many guests described staff as friendly, helpful and courteous (including bar and restaurant staff), but there are repeated complaints about slow or inattentive front-desk service, booking/payment issues and poor response to in-room problems (e.g., AC).

Negative mention of poor room service in one review, so service is rated below average.

Overall service was praised, with specific mention of exemplary staff behavior.

Staff were responsive and helpful, contributing positively to the service experience.

Breakfast is frequently praised (variety and compliments to the chef); however a few guests found food or dining quality mediocre.

Breakfast received positive mentions (Egg Benedict, French toast), so F&B is rated above target.

Food quality was described as mediocre in some reviews.

Food and beverage options were standard quality for this hotel tier.

Mixed amenities: positive items like restaurant/bar and glass water bottles, but complaints about a small gym, only one working lift at times and limited in-room facilities.

Standard quality for this hotel tier (no explicit amenities commentary beyond room-specific issues).

No specific complaints were noted; considered standard quality for this hotel tier.

Amenities are standard quality for this hotel tier.

Multiple guests noted the hotel is affordable and offers good value for money.

Explicitly called 'best value' and 'good value' in reviews, indicating strong value perception.

Not value for money mentioned in reviews; experience did not meet expectations.

Overall, guests found value for what they paid.