Maani Muscat Hotel & Apartments

We felt that the service was slow.

Everything was great!

الخدمه من ناحية الموظفين و النظافه الصراحه ما عليهم كلام بشوشين

Good clean hotel. Very poor food options for the price

Clean, very comfortable, great staff and service, excellent breakfast and pool. Washed our car and carried our bags, nice little unexpected service. Spacious and calm.

فندق رائع

I’ve had a horrific experience at this hotel. The reception staff are unfriendly, arrogant and extremely rude. This claims to be a luxurious hotel, when the towels are dirty with other people’s hair tangled, bedsheets are full of stains and reception almost never answers the phone. They tell you they provide you with free water, but they give you only one bottle and they won’t bring you more unless you return the empty fillable bottles they provide. I came here as a tourist and wanted to relax and enjoy my vacation, but I ended up feeling stressed and devastated with everything. Runaway from this hotel and don’t spend extra for a negative memorable experience that is far far away from luxury.

Room was,small

Lovely hotel and nice helpful staff.

Very nice view

نزلت بالفندق مرتين قبل المرة الأخيرة، هذه المرة كانت مخيبة للآمال بسبب انخفاض جودة الخدمة( ليس الموظفين، بل خدمات الفندق)، فقد كان صنبور الماء في الحمام غير ثابت وضغط الماء ضعيف فيه. كما أنه لم يتم وضع فرشاة أسنان جديدة ولا قطعة صابون في اليوم الثاني على المرات الماضية التي كانت فيه الخدمة أفضل. لا يمكن قبول مثل هذه الملاحظات من قبل النزيل الذي اعتاد أن تكون الخدمة في مستوى معين. للعلم الموظفين رائعين ولا يوجد أي مشكلة معهم. شكراً

Kartik is the finest waiter at the restaurant. Kartik you have been my room service partner and I thank you for your warm smile, prompt service and pleasant demeanour I wish you all the best and May you grow in your career. You are also an amazing human being.

The hotel is really nice , everything perfect , the staff extremely kind and attentive, The chef Binod helped us with all our requests and the was food delicious. Our staying was great , can’t wait to come back .

The hotel is nice and convenient, staff are very friendly and professional. Imran helped me around a couple of times and welcomed me to the room, with a professional and friendly manner. Breakfast was nice and the restaurant staff are excellent. The kettle in my room was broken and I tried calling the number mentioned for dry cleaning few times but they never picked up. Other than that the place is good and the staff are great.

Amazing hotel and the location is perfect. Cannot fault the hotel, staff and service, everything was 10/10. The staff are friendly and helpful (a big thank you to the staff for helping with the Talabat app, me and my friend appreciate it a lot😊) Will plan a visit again in the future in sha allah. Aisha and Sadia

The best hotel for families with kids. Very good location and great hospitality and services. it is five minute walk from the boulevard mall. The mall has plenty of restaurants, coffee shops, and even playground for kids which is highly recommended for families that want to get enjoyable time with their kids

Staffs at vallet parking, reception and house keeping are not friendly or expertise in their field. Beakfast could be better. Reception staff did not explain regarding properties, amenities, any facility for kids. Guest room was spacious, neat and clean. Property is good, hospitality to be much improved.

The whole experience was overall pretty disappointing which started off from the check in experience. I requested an early check in since I was driving from the UAE (UAE National Holidays, when majority of families travel to Oman) with family and when I reached the hotel 1 hour earlier, I was told that the room is not ready and that I should wait 30 minutes. Hence the family waited for 30 minutes and came back to hear the same excuse and being told that since the check-in time is 3 PM, we need to wait till that time. When 3 PM had passed and I inquired about the room, the same excuse that it wasn't ready, I then decided to cancel, however to my surprise I was told that my card had been charged by Avani even though I requested specifically to pay at the property ( Since i did not want foreign transaction fee on my card and had brought in cash). I then had to raise my voice and tell them that I will involve booking.com in this matter too that they eventually gave me the room, however once again the misery was not over. They had confirmed that a cot was available yet when asked about the cot, the receptionist told that my baby is too big for a cot, and once again when I argued with them, on why they did not specify any weight limit, they agreed to provide a cot. Even housekeeping was a hassle during my stay and I had to wait over an hour before housekeeping arrived after I called for them. While checking out the front desk manager inquired about my stay and assured me that the things would be looked into, however I doubt these claims, since I seriously do feel that they do not have the resources to manage in a festive season and are short of resources. The only good thing was the breakfast which had variety and was different each day.

Excellent hotel and very reasonably priced. Very clean hotel with friendly staff and good service. Hotel is located somewhat out of the city center, but next to a great mall. We can recommend this hotel wholeheartedly.

The bed is very comfortable, the room is clean and welcoming with perfect lightening. Most important is the food (dynamite chicken!) Which we ordered 3 days in a row and was delivered to our room by the amazing Kartik. Awesome service from check in until check out.

Very bad Managing very late check in very bad way talking to the guest from the Omani Manager Not recommended ,I booked 2 connected rooms swimming pool view, when I reached the hotel they said rooms are not available we got late check in after my family was very tired for waiting and they gave us other rooms not facing the pool and said that will give you lunch and late check out tomorrow, next day the GM Ismail Al Tobi said you have to leave the hotel on 12 no late check out and no lunch and spoke to me in a very bad way , and the other person who gave us the promise was not talking and he said of he say any thing he will lose his job , more than 9 families was having this problem,,, not recommended

Was travelling for business and we all booked the same hotel. Great hotel, clean and very helpful staff. The food is great too. In room dining was superb. If I came to Oman again I would most definitely stay here again. The guys on the front assisting cars were brilliant. Had a great laugh with them everyday.

Very nice hotel, very nice and kind staff , very nice swimming pool , sawna is very good and also stream room is nice, and clean , room service was great, kindly and very helpful, reception staff are very friendly and helpful

Great job for the hotel team keep it up to achieve more for you lovely hotel bless focus on service and food service to make the hotel level up quite locations a bit new lovely staff amazing team hope they must put more on minibar a lot of options in the in room dining the the buffet more cuisine should be place over all it’s a very great experience staying there hotel staff the place great place to stay in Oman

What a gem of a hotel! From the minute we arrived we were well taken care of by the staff - including the helpful young men at the entrance, the front desk attendants, and the smiling young woman who brought out fresh face cloths and welcome tea. And the smell in the lobby (and throughout the hotel) is light, but intoxicating. The decor is modern, colorful and calming. The room was perfect for us. We had a kitchenette with every thing we needed to prepare some of our light meals like breakfast or snacks. But of course, the food in the restaurant was also very good. The breakfast buffet is particularly special. The bed and linens were top quality and the shower had good pressure. The pool was our first stop after our days of sightseeing. Did I mention this hotel is a gem? We enjoyed wandering the mall next door - and shopped for a few things for the larder at the Carrefour. When we inquired about a place to have a glass of wine, the staff recommended Zale at hotel Kempinsky for their Happy Hour. It was a 15 minute taxi ride away (use O Taxi) and the food and the wine were great. Also the seaside setting was beautiful. But we were happy to come “home” to Avani.

New property well maintained friendly staff accessible location malls in neighbourhood try to give feelings of 5star with the pricing of 4 star. I believe this one of the best hotel in this area. Recommend anybody visiting this area

Overall , it was nice staycation. Near to mall which was nice , breakfast quite disappointed . In the room bedsheets was dirty , sometimes don’t clean the room . Swimming pool closes early . WiFi was working good

It was short family visits every thing was perfect at hotel

Hotel it self is good in every aspect, staff are very friendly and helpful, the only issue is the location as it was far from Muscat, but in walking distance from to small mall that has a Carrefour.

An excellent hotel near Mubela . 4 mints walking desince from Al Arabi center where you have lots of restaurants and coffee shops and carefour

Nous avons passé un très agréable séjour. La piscine est très agréable. Les chambres sont belles et spacieuses. Vikash et Jane à la réception étaient très pro. Ainsi que tout le personnel du restaurant. Le mall tout proche et son offre de restaurants complete le séjour. Merci de transmettre tous nos meilleurs sentiments également à Saoud notre chauffeur de taxi de ce matin. Nous reviendrons