Vivanta Sikkim Pakyong

Nice

Expensive

clean well maintained

location and the road to the property was in dire state

Location

Approach

The staff were exceptional. Ashih, Sangay, and Mingma went above and beyond to ensure we had everything we wanted and needed. Their hospitality truly made the experience stand out. In addition, the rooms lived up to the brand’s reputation, comfortable beds, spotless bathrooms, and thoughtful regional touches that reflected great attention to detail.

The location is, as expected, away from Gangtok and closer to Pakyong Airport. The view from the airport viewpoint was stunning. Although many reviews mention that the road is in poor condition, it is currently being repaired, which should make access much easier soon.

Vivanta Pakyong is an awesome resort. Go for premium pool view rooms which have lovely views . Entire hotel staff from F&B to housekeeping to front office to General Manager all are doing marvelous work. Keep it up 👍🏼

The property was good. Services were very good. Staff were very nice. The breakfast spread was nice. They had prepared breakfast earlier also when we had to leave early. The property was well maintained and it had gorgeous look of Gangtok city

The road to the property can be iimproved. Also if need to have some recreational things like TT or Pool table for in-house activity

Staff were kind and helpful

Poor road access and lack of activities/facilities

The staff are amazing ....Mr Chetri the executive chef, Mr Suren the F&B Manager are great gentleman who did everything from their end. Their staff Pemma, Piming and Anisur were also great, courteous and williing to go the extra mile!

The road to the hotel is horrible, during our stay their was an episode of unruly guests fighting and hurling abuses at one another which wasn't comfortable to say the least...when reported it was brought under control.

Food was excellent. Very responsive Housekeeping & travel desk

Scenic views, service, staff

Road to hotel, bar with no ambience or music

The breakfast is served in a restaurant on the ground floor and has a minimal and clean setting ideal for quiet mornings. Since the time we chose wasn't peak season they often serve an a-la-carte breakfast instead of a buffet but Prem was very helpful with suggestions and helps you choose from an option of local dishes and the usual breakfast fare. The Rhododendron tea served during breakfast was flavourful and relaxing. I enjoyed the tingmos served with dalle khursani chutney as well. The property is well-managed, the rooms are clean, smell fresh and offer stunning views of the majestic mountains. The washrooms are spacious, well-stocked and spick and span. The staff is warm and helpful. Special shoutout to Prem, Priyanka, Ashis and Pema!

The place does have limited breakfast options especially on days when there are few guests but everything is prepared fresh and with care. The access road is severely damaged and the last 3-4 kilometers can be very tricky. If you have older people accompanying you plan to rent an SUV and reach the property while there is daylight at least on the day you're checking in.

The location, views and the staff.

Roads to hotel are little bumpy but that’s manageable.

The hotel's location is beautiful, the views are breathtaking from the poolside side especially. The staff is very friendly and helpful. The only issue I had was that the road leading to the hotel was in poor condition. But I would definitely recommend the property. It was worth the price.

Great hotel , ambience , food , courteous staff

Everything after reaching hotel property

Roads till hotel is horrible 😫 It's under construction lots of diversions and not maintain road try to reach before dark if u taking ur own vehicle.

Very clean and friendly staff

Nothing

Beautiful property with great views and the amazing TAJ hospitality. They called us three times to check what time we would be landing at the airport, to help us with route guidance and just to check if everything was ok. Right from the time you check in till the time you check out, they take care of your every requirement with a smile. The rooms are spacious and elegantly done and the balcony is perfect to enjoy your morning coffee while listening to birdsong. It was our anniversary the day we checked in and they had decorated the room with balloons and kept a delicious cake for us as well. Food here is absolutely DELICIOUS and everything is served with a warm smile. Special shoutout to Dipesh at Mynt who is so friendly and charming, and who was always helpful with recommendations, whether it was food or places to visit. It felt like he truly believes that “Atithi devo bhavah” and makes all guests feel so special and cared for. Mingma is another lady who deserves special mention.

Reaching this property is a literal pain in the a** because of the terrible, terrible roads (Sikkim faced landslides and flooding during the monsoons which has destroyed large parts of the roads). There are certain stretches where the car can’t go beyond 5-7kmph and this nearly doubles all your travel time. Not the property’s fault of course, but it leaves you exhausted so you can’t really enjoy the sunset views from the lawns or splash in the pool. There is nothing around the property so anywhere you want to go, you have to undergo a back-breaking , arduous car journey over horrendous roads. Hope the Sikkim government gets the roads in good condition soon. Also, the swimming pool is temperature controlled but is also an outdoor pool which kind of defeats the purpose of controlling the temperature, especially in winter since the water remains pretty cold. It would be nice if the hotel had a games room with table tennis, snooker etc for older kids. They do have carrom, board games and books in the reception but a proper games room would be nice to have.

Architecture and staffing

Approach roads

The hotel was very clean and comfortable and the service from our check in, throughout our stay till our departure was excellent. The food and service at the restaurant was great as well! Some of the best Indian food we had on our trip. There was a performance by a local singer that night we stayed and we all thoroughly enjoyed it.

Hotel a bit on pricier side but well worth it in my opinion. Not very close to Gangtok/other shops but we chose it for the privacy and quiet so this did not bother us.

Great team,Great Feel and food experience! Thank you to the wonderful staff during my last stay. On arrival we were greeted by Mr.Kishan and Ms Pema who were welcoming with so happy faces that we forgot all our tiredness in just a Sec. Ms Durga, Ms.Pema ,Mr.Sangay ,Mr.Prantha,Ms.Veronica I had a fabulous Experience at property beacuse of So much hardworking and Sweet staff. The Café team from Ms.Anmol ,Mr Suren, Dipesh and the sweetest one Ms.Mingma were everwhere! Mr Dipesh and Ms.mingma are amazing at explaining the different dishes and allowing me to try new food experiences. Everyone was on key! I topped up my stay with with a lovely take away from the Antique Shop where I was greeted by young lady friendly approach. Many thanks to everyone at the Vivanta Pakyong including the florists who make the whole space look beautiful.

The approaching road is too too bad ..not all expected especially property like vivanta.. you need to work on it..seriously

It was wonderful. The beautiful, quiet location really suited us and the stylish contemporary decoration - made it really comfortable. All the facilities were great. Due to the Northern areas of Sikkim being closed we ended up spending 9 nights here in total and enjoyed the pool, the wonderful treatments from Pubyang in the Spa, the dining end evening entertainment in between our excursions. So many fantastic staff, starting with Kishan the duty manager who I spoke to from the UK. He reassured me that their tour guide could handle the pick up from Bagdogra and arrange a driver for all our planned locations. Their in-house tour manager, Sangay Sherpa was amazing, super efficient and took care of all of our transportation needs. He hired the fabulous Praveen Subba who drove us the entire trip, sharing his extensive knowledge and ensuring that as two women travellers we felt completely safe at all times. He’s a star! So many other wonderful staff especially Mingma who prepared the traditional Sikkimese breakfast for us most mornings and Veronica one of the reception managers. The whole team strove to make sure our experience was the best it could be. We very much hope to return.

Not a negative for us at all - but important to be aware that the hotel is about 50 minutes from Gangtok - so not somewhere that’s easy to pop to.

Its beautiful, the rooms are spacious and spotless. The food is very delicious. Had a wonderful experience.

The approach road is a pain. Its not easy going in and out. The property is located a little far from any town.

The property is spectacular. The staff is well trained and extremely helpful. The food is great and the rooms are clean and cozy. Special mention to the Chef - Parvati who accommodated my mother's special request and made her a special meal for her fast. Also Ms. Pema from the restaurant was extremely helpful and made perfect recommendations both for food and local sightseeing.

The location is almost an hour outside of Gangtok so it adds up for all the day tours to Nathu la and other sightseeing places

Mr Sudip Chakraborty who is managing the entire property is very courteous and helpful. Other than him nothing else was good.

I booked the hotel by trusting the Vivanta brand name. But the hotel did not live up to my expectations. The hotel is located approximately 30 km away from MG road Gangtok, which is a major major setback as commuting become as a real big issue. The road to the hotel is in a very bad shape, the entire stretch is broken and bumpy and not many cab drivers agree to go there. The ones who agree to come to the hotel and take you around Gangtok charge a bomb for a 70-80 km ride. we were charged Rs 5000 for Gangtok and Rumtek visit and Rs 4000 for Gangtok MG Marg visit. cabs charge Rs 14000-15000 for Chungu and Nathula Pass visit. moreover once you are in the hotel you are stranded and if you have not arranged for any local cab then you are at the mercy of the hotel travel desk which charge even more for the above mentioned trips. The hotel is located in the middle of nowhere and does not have any good view from any of the rooms. That’s why visiting this hotel is a big no from my side. On 2nd June, at 12 in the night, there was a major issue with the AC of our room as it stopped working. I called the duty manager to either quickly fix the AC or change our room. Once the electrician confirmed that the AC could not be repaired in the night I again called the duty manager. Instead of helping us he blatantly lied and told us that the hotel is sold to capacity and they do not have any rooms available in the main building … if at all we want to shift our room we have to manage with a room available on the porch …. I immediately called Mr Sudeep to help us. He intervened and immediately provided us with a rooms on the same floor. But our suffering did not end there as the rooms that was provided to us also had a faulty AC. We slept without the AC all night with the outside temp of 31 deg. next morning I called the duty manager to repair the AC. The hotel repaired the AC at around 12 noon. The hotel did not even bother to compensate us for such mismanagement.

Yes i like The property and my stay was awesome specially The front desc staff Mr kishan Helped ne lot thank you so much

Yes i like The property and my stay was awesome specially The front desc staff Mr kishan Helped ne lot thank you so much

Vivanta Pakyong was an exceptional experience! The entire team was warm, friendly, very polite and kind. They went out of their way to ensure that everyone was comfortable and happy. We were a group of 2 children, 2 adults and 2 senior citizens. Special thanks to the wonderful team : Reception Team : Mr. Titus led us through a very smooth and seamless check in. We had a long journey in and were exhausted, so this was a much welcome experience. Mr. Kishan was warm and friendly and gracious enough to take great care of our parents (who are senior citizens) and make sure that all their needs were met immediately. Kitchen Team : Chef Amiya to Chef Parvati went out of their way to ensure that 1 member of our entourage who was gluten free and dairy free was given absolutely delicious meals with such effortless ease. Talented attendants at the restaurant: Mr. Dipesh took great care of everyone’s needs at every single meal with such a polite and cheery attitude. Travel Team : Mr. Pema who coordinated all our travel plans with such diligence to ensure that everything went smoothly, and who was extremely patient even prior to arrival to answer the multitude of questions. Mr. Pawan Chhetri who took us for a nature trail walk and shared so much in depth information about the local culture and the forests, which was very enlightening. We thoroughly enjoyed his knowledge and his extremely jovial personality. He also took excellent care of the children and the senior citizens which was truly amazing- and really made sure that the trek was fun for everyone. I highly recommend this hotel. 10/10

location , location & location

Excellent location, amazing service, courteous staff, especially the travel desk - very patient and well organized

I believe trip costs from hotel are on the higher side but I don't have a reference for external luxury tour operators

Excellent location , very good staff , good food

The travel desk really messed it up for us. We were travelling with International travellers which the travel desk knew before we confirmed our plans and travel desk did not tell us that we will need two different taxis for our full North sikkim trip, we had to pay lot of extra money for extra taxi at the last moment.

People, staff are excellent - they are like a big family and with really good manners, appreciate this🙏 Lots of activities, great food, nice view, natural and beautiful location 🫶

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The location is perfect for someone who loves nature . The staff is excellent , always helpful and supportive , always serving with a smile . It has excellent facilities and a great chef - the food was awesome .

We stayed in a Deluxe Suits and there is a step from the sitting area to the bedroom . The color of the floors make it difficult to identify the step initially . This is a safety hazard .

Located amidst lush greenery and overlooking the valley, the property offers a serene stay. The service is absolutely impeccable and the experience thoroughly relaxing

The approach road right now is under repairs and the alternate road being used is long and not in the best condition.

awesome

none

Valley view and the ambience

Of course lousy breakfast and access to reach the location. Far away and closer roads are under repair for more than one year.

The buffet pricing was steep.

Vivanta Sikkim is one more jewel in the beauty of Sikkim. Place is nicely designed and well decorated but above all has the extraordinary staff who’s willing to go above and beyond to make the experience memorable. Heated swimming pool overlooking the valley view gives you the best possible experience. Valley view outside seating with bonfire let’s you enjoy the chilly weather along finely prepared with food and drinks. Gallery seating area is perfect place for you to seat long hours reading books or just overlooking the valley, it’s a beautifully designed place on the property. Overall the food quality is at Par like any other Taj property. Live the thal!