Paintball Club
Paintball Club, Avenida 27 de Febrero, Reparto Universitario, Santiago Oeste, Santiago, 51061, Dominican Republic- Attraction
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About this hotel
Luxurious Accommodation
Palmetto Hotel in Santiago de los Caballeros offers non-smoking rooms with free WiFi and room service. The elegant terrace provides a relaxing spot to unwind after a day of exploring the city's attractions.
Convenient Location
Within a short distance from iconic landmarks like Monumento a los Heroes de la Restauracion and Santiago Apostol Cathedral, the hotel's central location makes it ideal for both leisure and business travelers. The 24-hour front desk and concierge services ensure a seamless stay.
Traveler-Friendly Amenities
Guests can enjoy a delicious meal at the on-site restaurant or opt for a paid airport shuttle service for convenience. With Cibao Stadium and La Aurora Cigar Factory nearby, Palmetto Hotel caters to every traveler's needs.
Ready to experience comfort and convenience at Palmetto Hotel? Book your stay now!
Nearby Attractions
Parque Israel
Parque Israel, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Busto de Benito Juárez
Busto de Benito Juárez, Avenida Benito Juárez, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Public Art
Parque Eduardo León Jimenes
Parque Eduardo León Jimenes, Santiago de los Caballeros, Santiago, 51000, Dominican Republic- Park
Parque de Villa Olga
Parque de Villa Olga, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Estatua de Juan Pablo Duarte
Estatua de Juan Pablo Duarte, Calle Ramón Matías Mella, Reparto Universitario, Santiago Oeste, Santiago, 51061, Dominican Republic- Statue
Parque de la Mujer
Parque de la Mujer, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Parque Ilusión
Parque Ilusión, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Parque Los Cauchos
Parque Los Cauchos, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Mural Hijos del Sol
Mural Hijos del Sol, Avenida Juan Pablo Duarte, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Mural
Arquicentro
Arquicentro, Calle Roberto Pastoriza, Reparto Universitario, Santiago Oeste, Santiago, 51061, Dominican Republic- Public Art
HP&H Abogados
HP&H Abogados, Calle República del Líbano, Reparto Universitario, Santiago Oeste, Santiago, 51061, Dominican Republic- Monument
Parque Emma Balaguer
Parque Emma Balaguer, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Parque Metropolitano de los Jardines
Parque Metropolitano de los Jardines, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Parque de los Inmigrantes Árabes
Parque de los Inmigrantes Árabes, Reparto Universitario, Santiago Oeste, Santiago, Dominican Republic- Park
Monumento a los Héroes de Abril
Monumento a los Héroes de Abril, Avenida Las Carreras, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Monument
Patrón Santiago
Patrón Santiago, Rotonda Patrón Santiago, Reparto Universitario, Santiago Oeste, Santiago, 51043, Dominican Republic- Statue
Important Information
PayPal is accepted.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Laundry
Fax/photocopying
Tour desk
Packed lunches
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Street parking
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wine/champagne
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
Room Types
Deluxe Room
Up to 2 guests25 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomInterconnected room(s) availablePrivate entranceTile/marble floorDining areaWardrobe or closetCleaning products
Basic Double Room
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Laptop workspace, phone, and restaurant dining guide
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
TVTelephoneAir conditioningPrivate bathroomWardrobe or closetToilet paperBottle of waterShampooDaily housekeepingFree Local callsFree WiFiRainfall showerheadRoom and bed type depend on availability check-inBedsheets providedSoapLaptop-friendly workspace
Standard Room
Up to 2 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Laptop workspace, phone, and restaurant dining guide
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
TVTelephoneAir conditioningPrivate bathroomWardrobe or closetToilet paperBottle of waterShampooDaily housekeepingFree Local callsFree WiFiRainfall showerheadRoom and bed type depend on availability check-inNo rollaway/extra bedsNo cribs (infant beds)Bedsheets provided
Standard Twin Room
Up to 4 guests20 sqm2 Queen bed (151-180 cm wide)
This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
20 sqm
City View
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomInterconnected room(s) availablePrivate entranceTile/marble floorDining areaWardrobe or closetCleaning products
Standard Single Room
Up to 2 guests12 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This air-conditioned single room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
12 sqm
City View
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerToiletPrivate bathroomInterconnected room(s) availablePrivate entranceTile/marble floorDining areaWardrobe or closetCleaning productsTerraceLinenOutdoor dining area
Deluxe Single Room with Balcony
Up to 2 guests25 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
25 sqm
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(467 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 11, 2026Bien
La propreté du lit très sale au niveau du cadre de lit poussière des aliments entre le cadre et le matelas
10/10
Reviewed Sep 10, 2026La verdad todo muy amables excelente atención super recomnedado
La verdad me gustó todo no hay quejas
10/10
Reviewed Sep 8, 2026Excelente
7/10
Reviewed Sep 3, 2026Está cerca dek centro de la ciudad con un taxi o transporte público tu resuelves si vas con una meta ya sea de trabajo o vas al médico...
9/10
Reviewed Aug 31, 2026La ubicación, la limpieza
Solamente. Agregar al desayuno. Algo de frutas. Aunque sea algo sencillo
1/10
Reviewed Aug 18, 2026Cama comoda
Trato del personal de recepción del domingo 16 agosto en la mañana sin agua caliente ni el domingo ni lunes de madrugada sin poder ducharme TV sin funcionar internet pésimo servicio pésimo no es recomendable en ningún sentido secle comunico al recepcionista tanto de la tarde como de la noche lo del agua caliente sin dar solución alguna precio elevado para dar un servicio tan pobre no lo recomiendo para nada
10/10
Reviewed Aug 14, 2026muy buena atención
10/10
Reviewed Aug 11, 2026Súper cómodo Y limpio
6/10
Reviewed Aug 9, 2026Ubicación, aire acondicionado
No hay ascensor, El personal no soluciona pronto lo que pides , hay 3 garages, sino tuviste la suerte de ganar uno: que pena!!. No hicieron la limpieza de la habitación, y nos dieron sábanas sucias cuando pedimos unas nuevas y se demoraron bastante
10/10
Reviewed Aug 6, 2026La persona de recepción muy amable
7/10
Reviewed Aug 6, 2026Ubicación. El desayuno estaba bien. El personal super amable.
No tuve agua caliente, la banera no funcionaba bien. No había teléfono ni microondas en la habitación
3/10
Reviewed Jul 17, 2026El alojamiento estaba bonito pero no contaba con agua caliente
El personal pesima actitud en todo momento
4/10
Reviewed Jul 15, 2026Mi experiencia no fue buena. Pero no significa que el lugar no cumpla ccn los requisitos y que pueda mejorar Antes de llegar quise comunicarme por teléfono, no hubo manera de comunicarme antes de llegar, cancelé la reserva del 1er dia aun asi llegue sin reserva encontre una habitacion disponible de 1 sola cama(lo agradezco) con 2 niños, la sabana tuvimos que sacudirla varias veces no se sentia limpia. El Sr de la recepción tenia mucha prisa en atender a las 10 de la noche un personal tecnico de la telefónica y tiró la maleta y rompió la base, de mi maleta no tiene calentador la ducha, agua muy fria para usarla con niños. Debe trabajar en mejora, la ubicación es buena y muy estratégica,
El personal no se diferencia, no estan debidamente uniformados. No habia cable
10/10
Reviewed Jul 11, 2026Me encantó todo: la estadía, el servicio al cliente, la limpieza, la calidad, todo.
7/10
Reviewed Jul 10, 2026I had a good stay overall. The room was clean, comfortable, and well maintained. The hotel's central location was very convenient and made it easy to get around. The breakfast was good, although the selection was somewhat limited. Despite the fewer options, the quality of the food was satisfactory.
On the downside, the shower area's water drainage could be improved, as water tended to accumulate. In addition, the hot and cold water temperatures were inconsistent and didn't always respond to the settings on the shower knob. One recommendation for future guests is to request a room away from the road side. At night, noise from passing motorcycles can be quite noticeable and may disturb sleep.
9/10
Reviewed Jul 4, 2026Habitación acogedora y personal atento
Los baños retornan el olor del desagüe
7/10
Reviewed Jun 28, 2026El personal es muy educado y amable...
La TV y los dispositivos de entrenamiento multimedia son muy viejos, solo se puede ver canales nacionales y algunos de paga, pero no se puede conectar con YouTube y no tiene Netflix... Así que es aburrido.
10/10
Reviewed Jun 22, 2026El servicio del personal es muy bueno, todos son muy amables y atentos. En cuanto a la habitación, muy cómoda e higienizada, todo funciona super bien. La ubicación es excelente, todo queda cerca y es fácil acceder a cualquier sitio. El desayuno estuvo espectacular, muy rico. Gracias por todo <3
8/10
Reviewed Jun 15, 2026Excelente ubicación y atención del personal de recepción.
Nada
10/10
Reviewed Jun 9, 2026muy cerca donde fui muy acogedor y el desayuno
subir las escaleras
10/10
Reviewed Jun 6, 2026La cama
Ruido de una máquina, que incomoda para los que somos sensibles con los sonidos
8/10
Reviewed Jun 4, 2026Las camas, la limpieza, el aire acondicionado y el agua caliente. Todo funciona bien.
Diría que para el precio y como solo fue dormir par de horas, en mi caso esta perfecto.
10/10
Reviewed Jun 2, 2026no probé el café ya que no pude por el tiempo, la atención de todos muy buena, el baño no me gusto estaba sucio habia una chiripita en el lavamanos y donde uno se ducha se trancaba el agua no se iba facilmente de verdad eso no me agrado ya que todos los pies se me llenaban del agua sucia ... deberian mejorar las tuberias
no probé el café ya que no pude por el tiempo, la atención de todos muy buena, el baño no me gusto estaba sucio habia una chiripita en el lavamanos y donde uno se ducha se trancaba el agua no se iba facilmente de verdad eso no me agrado ya que todos los pies se me llenaban del agua sucia ... deberian mejorar las tuberias y las toallas estaban manchADAS de verdad eso da mal aspecto
10/10
Reviewed May 29, 2026Muy limpio, cómodo y cerca de lugares de interés, así como de servicios
El ruido externo es mucho, sacrificas ubicación, por soportar el ruido de la avenida en el día
8/10
Reviewed May 20, 2026La ubicación
No tengo nada negativo
10/10
Reviewed May 18, 2026El baño, es súper amplio, buena agua y limpio.
1/10
Reviewed May 15, 2026Construction work noise and spray paint right next to our door, intense smell and dust.
4/10
Reviewed May 15, 2026Su ubicación
Desayuno pésimo su sábanas con mal olor toallas manchadas
9/10
Reviewed May 7, 2026El servicio de la habitacion excelente
10/10
Reviewed May 5, 2026Customer service Breakfast Location
10/10
Reviewed May 2, 2026Safe location.
5/10
Reviewed Apr 29, 2026UBICACION CENTRICA
NO TIENE ASCENSOR, POCO SEGURO
10/10
Reviewed Apr 29, 2026EL PERSONAL MUY AMABLE Y DESYAUNO BUENO ADEMAS DE LA BUENA UBICACION
NADA
1/10
Reviewed Apr 29, 2026Hotel canceled my reservation during our flight from Miami to Santiago, only to find out when on our way to the hotel and got all the whatsapp messages at 9pm, with my husband and kids. Without much explanation only that it was not available anymore, the only thing good thing is that they took the time to find us a hostel nearby, with a much lower category but at that time of the night we did not have any other choice but to accept it. Just be aware that Santiago does not have many hotels and the ones that look decent will charge you an arm and a leg $300 so options are limited.
10/10
Reviewed Apr 28, 2026Las instalaciones y el buen trato
10/10
Reviewed Apr 25, 2026La atención de los chicos de la recepción, todos super amable y hospitalarios, quede fascinada
El desayuno, muy poquito, deberian ponerlo buffet
8/10
Reviewed Apr 20, 2026Es céntrico quedan muchos lugares cerca
Dejé la llave para que me limpiaran pero nunca fueron a limpiar aunque vi que limpiaron otra habitaciónes
7/10
Reviewed Apr 15, 2026El trato Y atención Excelente del Recepcionista y la camarera en el desayuno
La falta de higiene de la habitación, baño y sabanas manchadas
7/10
Reviewed Apr 13, 2026El desayuno estuvo muy rico, y nutritivo. Tan solo fueron 3 opciones pero podías intercambiar ingredientes si gustabas algo, dentro del mismo menú. El personal es muy agradable y servicial.
Que no limpian la habitación si estás dos noches, tres días...te tienes que e quedar con la misma toalla por todo ese tiempo...si no parqueas con tiempo delante del local, tienes qué buscar parqueo en la calle...y como está localizado en una avenida principal, toda bocina, ambulancia o motor que pase haciendo ruido, te llega el sonido a la habitación. No tiene ascensor, así que si llevas niños o maletas pesadas, es un poco incómodo de subir las escaleras.
6/10
Reviewed Apr 12, 2026The staff was excellent in every way and did everything you asked for . The lobby was nice, clean and comfortable. The location was very good . The room size was good.
The room size was good. The shower had mold everywhere, there was hair on the bathroom floor around the toilet and sink. The TV was difficult to work with and there were no written instructions on how to use the 2 remotes. The room was on Avenue Duarte so the street noise was uncomfortable but I was told this in advance so I have no reason to complain. The shower hose handle was broken and you had no place to hang it so the water went all over the bathroom. The toilet seat was broken and dangerous to sit on. There was no bath mat so the floor got very wet and if you went to use the toilet you could fall very easily. There were rust stains on the floor near the TV. A bathroom fixture was extremely rusty. The tiny free shampoo and conditioner bottles were open. The sheet on the bed had stains on it. The breakfast omelets were dry tasteless, over cooked and the cheese in it was tasteless. You were out of coffee. The staff at breakfast were very nice. You had no orange juice. The bread was terrible and there was no fruit. The best thing was the room size was comfortable, the air conditioner was very good, the staff were excellent, the lobby was nice, the location was very good, and the maintenance guy fixed all the things I just mentioned right away so he was great!
8/10
Reviewed Mar 30, 2026I had hurt my foot and the man at the reception gladly helped me upstairs with my bags. Breakfast was good. I asked for a quiet room and that was accommodated. There are several restaurants and a shopping center nearby.
7/10
Reviewed Mar 24, 2026Cerca de todo
Las escaleras
5/10
Reviewed Mar 22, 2026Basic room - clean although the towels were marked and torn. Friendly staff. Location is handy for the hospital but the downside is ambulance sirens all night. Disappointed that I had specifically booked a hotel with an airport shuttle service listed - but it did not offer this. They did offer help booking a taxi. Alas if you are leaving before 7.30am you won’t get breakfast which was part of the room deal. Black coffee available all the time in reception.
Listing inaccurate - no airport shuttle. Lots of main road noise. No take-away or early breakfast option even though this was part of the room deal. Marked and torn towels (although they smelt clean).
8/10
Reviewed Mar 20, 2026La limpieza, el desayuno y el servicio muy bueno.
El baño es muy pequeño.
10/10
Reviewed Mar 20, 2026Fue excelente
8/10
Reviewed Mar 15, 2026Très bon emplacement au centre ville et accueil très agréable ! Chambre propre et confortable, bon petit-déjeuner !
8/10
Reviewed Mar 13, 2026I did like everything. Rooms very clean
I approached the front desk and asked the gentleman if the hotel was currently undergoing construction. He confirmed that it was. I kindly suggested that, in the future, it would be helpful to inform guests in advance if construction or renovation work is taking place nearby. During my stay, I was sleeping when the construction noise began, which was quite disruptive. Informing guests ahead of time would help avoid this kind of inconvenience and allow them to prepare accordingly.
10/10
Reviewed Mar 12, 2026La calidad de los materiales, los detalles decorativos hacen que sea muy agradable entrar a la habitacion, ademas de todas las comodidades disponibles dentro (frigo, microondas, etc,) El desayuno a la carta es genial, te permite elegir lo que se ajusta a tu medida.
NA
9/10
Reviewed Mar 11, 2026Las personas muy amables y muy buena ubicación
Todo me gusto
10/10
Reviewed Mar 5, 2026El desayuno delicioso, atención muy buena súper cómodo, muy central para ir a cualquier lugar.
10/10
Reviewed Mar 5, 2026Excelente atención, bien ubicado, muy limpio, seguramente volveré, totalmente recomendable 👍
10/10
Reviewed Mar 4, 2026Great location, right across the road from the hospital I needed to be visiting (clinical union medica del norte). Close to malls, restuarants, supermarkets etc. Excellent price per night. Everythingis very simple and its just for sleeping, simple breakfast included, but it aerves its purpose very well if you just need a stay over,
10/10
Reviewed Feb 8, 2026Todo impecable
7/10
Reviewed Feb 8, 2026Room was reasonably fitted out generally. Staff were nice at check-in and check-out. Wifi worked ok.
The bathroom was a bit poor. The shower didn't work properly or stay in it's holder at the right angle so it either hot or cold and sometimes soaked the bathroom when it moved. There was no safe for my laptop and valuables. The breakfast was a bit limited but ok.
7/10
Reviewed Jan 26, 2026Desayuno
La limpieza
4/10
Reviewed Jan 19, 2026Que queda cerca del centro comercial
Demasiado ruido, me toco una obra al lado de mi habitación, mucho polvo
9/10
Reviewed Jan 17, 2026Muy rico el desayuno
El olor a humedad de los pasillos pero no llegaba a la habitación
8/10
Reviewed Jan 9, 2026Calidad precio relativamente bien con el desayuno incluido y la atención del personal
Que no tiene ascensor
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly and helpful staff
- •Good location with parking
Areas to consider
- •Cleanliness issues in some rooms
- •Limited breakfast options
Cleanliness
7.39/10Mixed feedback on cleanliness; improved in some rooms but still some cleanliness issues noted.
Service
9.36/10The staff were friendly, helpful, and attentive, contributing positively to the experience.
Location
8.4/10Convenient location but noisy due to street traffic.
Room Quality
7.85/10Rooms were described as simple and in need of upgrades, but some improvements noted in certain rooms.
Amenities
7.38/10Basic amenities available but significant limitations in breakfast options and room facilities.
Value for Money
8.34/10Reasonable pricing for the location and service offered but amenities are basic.
Food and Beverage
6.89/10Breakfast options were limited and not satisfactory; area for improvement.
Overall Experience
8.36/10Overall stay was satisfactory with a mix of positive and negative experiences.