Trugo Luxury Rooms

No

Muy pequeña la habitación, no tiene características de hotel

I have no complain the area of the hotel the staf i love that when i get there they stil remember us and our room was the same one

I have noting to add

La cama y la ubicación

Que no haya servicio a la habitación

El hotel es lindo y moderno. Las habitaciones eran amplias con el baño cómodo y ducha grande. El precio fue económico.

El hotel carece de bar de café tanto en las habitaciones como en toda la instalación. Tampoco hay restaurante y no incluía desayuno, todo esto mejoraría la estadía y atraería más clientes.

They don't have breakfast, but all around the hotel have some nice place to eat ,love it❤️

Notg8ng to say about that, it was perfect

La ubicación es perfecta, la cama es muy cómoda y el personal es excelente.

Un pequeño retoque de pintura no le haría mal a algunas habitaciones, y la ventilación suena bastante fuerte.

Botona habitación

No tiene parqueadero

No

Un hotel sin servicio de restaurante sin servicio de spa que lo ofrecen en la página

Comodidad, limpieza, ubicación y atención.

Que no tienen servicio de restaurante

Location is great! Walking distance to malls and restaurants. Beds are very comfy.

No habia desayuno incluido.

Todo muy bien

Las instalaciones

No parqueadero, sin desayuno incluido . Lo que afecta negativamente la relacion precio/ servicio

La atencion, la habitación muy confortable, la lencería bonita, la cama muy cómoda

no tienen plancha y secador de cabello...

No me hospedé porque no tenia estacionamiento en hotel, no servicio de botones

En general muy bien, y está bien ubicado

Aún en el tercer piso se alcanza a escuchar ruido del bar del último piso..

Personal muy cordial y atento Lugar limpio, cómodo y bien ubicado.

Que no cuenta con restaurante para desayunar o almorzar. En el techo del baño hay hongos A cierta hora de la tarde huele a comida.

Me gustó mucho la estadía

Buena cama, muy cómoda. La ubicación, el aseo, la atención del recepcionista.

Nevera vacía, y que el parqueadero siempre es lejos para llegar de noche caminando

Su ubicación, sus instalaciones todo está bien

Ubicación y tiene Ascensor

No tiene desayuno

Excellent stay !

Het is mooi aangekleed. Echter ziet het op de foto's beter uit dan in het echt. Personeel was vriendelijk en altijd bereid voor en sociaal gesprek. Kamers zijn gehorig en glas in enkel, dus je hoort veel als je aan de kant van de weg slaapt.

Nuestro segundo hogar en Armenia. Altamente recomendado 👌

The hotel was nice. The service good. My only issue was the room’s proximity on the street which made it for a very noisy early morning. You can hear every little noise from the outside.

The hotel has very good staff and is very clean. Unfortunately, the noise level is incredible. The disco on the top floor can be heard in every room. The noise from the hallways is unpleasant. I don't understand why this hotel doesn't have irons in its rooms. I can't give it anything but a 3-star rating.

All

Awesome rooftop bar!

Very clean room, everything provided, I felt safe in the hotel as a solo traveller, well located.

The shower was good and big. But he bathroom door when pushed inside did not give you access to the toilet so you had to close the door to access the toilet. Apart from that it was good. Air conditioning could have been setba little higher

Todo excelente. Lo unico el televisor que no funciono , parecia conexion deficiente de internet

everything

Rooftop bar, Good music and food.

Very friendly staff and location.

There is a disco on the top floor, so it is very noisy if you stay on the higher floors. The shower was clogged, causing water to flood the bathroom. The amenities could be improved.

Good location, the lobby and the resto look nice, the hotel has a good potential, there is a gym and the beeakfast was simple but good.

There was mold all around the bathroom, the fan had an extremely loud noise, the window of the room couldn’t be properly closed, so the noise from the street was quite intense, and the lock of the room was broken (didn’t affect to actually lock the room hopefully). We arrived to the room very late so we didnt ask for another room, but if I’ve noticed this earlier, I might even leave the hotel asking for a refund.

Pequeño hotel muy bien ubicado, con habitaciones modernas. Interesante arroz salteado en el restaurante de la terraza.

Good location sometimes noisy at night

The hotel was good, and the staff was friendly and excellent. The only negative aspect is that they charged me for a "supposed breakfast" when I had previously paid for these.

Everything

The internet was unreliable from my room o

El edificio, bar y personal muy bueno. El cuarto deja mucho que desear El referí apagado por que hacía un ruido horrible , regadera salía para todos lados el agua, llena de sarro, hongo en pared, el horario del estacionamiento es limitado no es por todo el día. Chapa de habitación no servía con llave de proximidad

The rooms are very nice and clean

Nice staff friendly

Modern, quiet, next to parque vida

It’s all good

Bueno pequeño y acogedor!!! el parqueo es solo nocturno a dos cuadras del hotel

The hotel is nice the rooms adequate and clean , air conditioners quiet. What is not stated when booking is the terrace bar playing pounding beat of disco music that penetrated from 5th to the second floor. Weeknights till midnight Friday night till 2:00 am. Mentioning the issue I was moves from the 3rd floor but it made no difference. I would not repeat at this hotel till they decide are they a hotel for confort and rest or a discotheque and do t care about their guests

Buen ambiente y nuevos acabados

Comfortable and well located. They were kind enough to change my room to a quieter location

The parking information in the booking is deceitful. It says free parking but that is only from 6PM to 9AM. This should be made clear in the booking process.

Excellent hotel. The staff is super friendly and the property is really good. The only downside is that the street is a little bit noisy in the mornings due to the Olimpica supermarket nearby. Other than that, it is a very nice and convenient option.

El hotel es muy sencillo, es limpio, la ubicación es excelente y el persona es muy amable sin embargo, NO lo recomiendo para una estadía de negocios o trabajo, algún vecino de la zona tiene un problema con una alarma y el ruido despierta en varios momentos de la noche. Por otro lado el desayuno es muy deficiente, cualquier adicional te lo cobran y de manera excesiva para lo que ofrecen.

The staff was very helpful.

Excelente

I went with my family to spend new year, for what the hotel is,I found it a bit expensive, but understandable for the high season. The hotel is in a good location the rooms and the hotel in general are nice, the receptionist with glasses was very friendly. The only negative point is the rooftop that they use as a bar and if you are staying in a room on the fifth floor you can hear a lot of noise until late at night.

El hotel en general bueno con falencias de parqueo es a 200 metros del hotel la puerta del baño descolgada no cierra y el mueble del baño descolgado en el minibar solo había 2 gaseosas y dos paquetes de papas. El personal muy atento instalaciones modernas

Reason for a three the breakfast was not good at all. Being a hotel in a high end place the coffee was cold and the eggs were super wet.

Excelente hotel y excelente Atencion del personal

El hotel es muy lindo, la atención por parte del personal es muy buena. Un aspecto por mejorar es que el baño de la habitación que nos asignaron junto con mi madre no tiene paredes, sino vidrio con un estampado y resulta incómodo tomar un baño con la sensación de que te están mirando.

Excellent staff and helpful Room very clean

Muy buen hotel

This boutique hotel was positioned in a nice part of town with cafes and a park nearby. The Room was little on the small size but had a nice view of the street. The main areas were nicely decorated and staff extremely friendly and helpful. The breakfast had a limited selection but was very tasty.

The bed was very hard giving me dead arms in the night ( I’m a side sleeper) There is a nightclub on the 5th floor and the loud music went on till 12.30 and made it hard to sleep. As we are travelling by motorcycle we need quality sleep. Also there was a lot of drunk people leaving through the hotel at early hours. Not really conducive with what you would expect from a boutique hotel ! In the morning there was no hot water to shower! The breakfast room is underground and although nicely decorated was a bit unappealing.

Employees were super friendly. Love the hotel, love the rooftop restaurant. Very accesible to supermarket and store. Overall they are awesome

Staff, they were friendly and helpful

The location is the only thing good.

It’s not a hotel. It’s a one night stand hotel. There were people coming in and out asking if there were room available. You can tell by the room numbers there are different kinds of room as some of them numbered and others only said “Filandia’s room”. There were a few of these in every floor. There was not hot water, one can imagine why, nobody bath there. They said they’ll fix it and it was 11pm when they did it. We arrive with two young children after a long trip and we couldn’t bath them as the water was freezing cold. We couldn’t sleep either as there is a rooftop bar with the music so loud you could hear it all over the hotel. We complained about the water and music, they said they’ll fix it but didn’t do it on time and the water never came out hot enough. The next day we told them that with children and the whole situation we couldn’t continue at the hotel and that we wanted the money back from the nights lefts. They agreed on giving us back the money but they haven’t. It’s been more than a week and they are not even answering. It’s NOT kids friendly and they should have said that before hand.

The front desk staff it’s incredible helpful, the bartender is always friendly and attentive. The restaurant staff it’s always on the top of everything, breakfast it’s very good, the area it’s very safe definitely I’ll come back here.

Staff was great

Breakfast was lack luster and needs attention. Not enough variety. They only serve a couple of different things. Food was good tasting though.

Welcome was good, helpful with transfer in arrival

We’ve arrived at 10pm, we were tired after flight but not possible to sleep . There is a bar/club upstairs with very loud music, really really loud till 00:45.. Very strange crowd of the bar hanging out in the lobby. The sheets and towels are very old and used up. Next morning at the checkout it took around half an hour they didn’t let us leave as the maid didn’t find hand towel! A guy at the reception started investigate at what time we arrived , did his collègue did an inventory of the towels… (no,she didn’t!) it’s not his fault, he was following the instructions I suppose. But do the owners/managers think somebody will need their old/ used up hand towels?! We proposed to check our luggage and let us leave, but no.. they were continuing to look for the towel in the room! No will to try find a solution to accelerate check out! After we started getting nervous, finally he let us leave, apologising for inconvenience! What was it all for then? Managers/owners revise your procedures! And renew your towels and sheets. Highly NOT RECOMMENDING STAY IN THIS HOTEL!

Breakfast was terrific and exceeded my expectations. Relaxing music, cheerful staff, food was excellent, the dining room had ambiance, loved the coffee and arepas con queso, fruit was also good. The bar/restaraunt at the top had wonderful food and nice music. The place was hip. The taco's, burgers and beer were great. I also loved the city view. This is also a great location. You can walk to a grocery store, parque fundadores, health care, the bank and restaraunts. It's also in a nice neighborhood. Cabs are also close and this location tends to quiet down at night. The room was fresh and upscale. Nice art.

Just a few small things that are not deal breakers. Our room only had one trashcan in the bathroom. A second trash can in the main room would have been nice. The room didn't have a coffee maker nor a desk or chair to work if you were a business person. The pillows were comfortable so working on the bed was fine. The only other thing is I am a tall traveler and when you walk down the stairs on floor two the stairwell is quite low. The paint on the stairwell blends in with the wall so I hit my head the 1st time. I know this is on me but it would have been nice to have some sort of sign, warning or contrasting colors.

The price vs location was fare enough, the breakfast is good, not many options but tasty.

The parking is quite far from the hotel, three blocks aprox, also is only from 9 PM to nine AM, the noise from the bar in the rooftop is really annoying an ends at 12:30 AM

This place could be a great hotel but it seems like they don’t take a good care of the premises (bathrooms, lamps). Restaurant service and food variety very poor. Missing essential supplies on a restaurant table, like sugar. Looking for ice before midnight, but there was nothing available at the whole place. No toilet paper at the restaurant restroom. Very disappointed.

Great breakfast and staff.

The loud music that comes come the disco-bar they have on the rooftop.

Overall great hotel, staff very friendly, only thing that need attention is Wifi coverage.