Treebo Kanopy Greens Near Railway Station

Location of the Hotel was good.

First, I like to state that Hotel doesn't care about cleanliness. Linen was stained and not properly washed. Food arrangement was TOO POOR.

Staff, facilities and cleanness

The staff was cooperative

The bed sheets were dirty and probably not changed after the last guest had checked out. The door to the balcony was pretty jammed

Cleaning

Washroom

Staff is very good

Their rooms mattress very uncomfortable mattress that was

Good

Good experience

Good

Good

Location

Breakfast

Room amenities and comfort

Na

Poor room service. Other than the fact that the rooms were good. Hygiene was seriously lacking when it came to the bathrooms. Booked it since I was relied on by Treebo hotels while travelling but was seriously disappointed.

Always stay here when in Dehradun

Location

Bathroom was not clean torn bedsheet Dust was there on the floor which can clearly seen Struggle to park the car ,No ownership Glass was not on the table which heart to my daughter No balcony despite the executive rooms.

Excellent super

Staff

New structure-Neat & Clean-Descent Parking Area-Liked the balcony area

Balcony gate needed some fix as it couldn’t be closed properly due to which it was cold in the night

It was our first accommodation in India. Staff was extremely helpful, the room was good size and pretty clean. Apart from the duvet inner. That wasnt very clean. Not that I check duvets but as the bedding wasn't done properly, the duvet was exposed to our eyesight and saw what we saw. Food met our expectations. I would recommend.

...just the dirty duvet 😞

Balcony - sliding door towards balcony was broken, mesh net on slider was torn. bathroom - too small. toiletries were not provided. we travelled in winters, warm water was not available. room - electric kettle was broken and smelling bad. bedsheets were all stained and dirty. breakfast was damn poor, only poori sabji or chhola bhatura, dinner was not available. no new year celeberation was arranged by the hotel.

Not much.

The property is a dump to say in the best way. The room I got was freezing all night and it was so hard to fall asleep with the generator sound

Room was spacious with sunlight.

Toilet and towels could be more clean.

Everything was good, the staff was highly cooperative. Highly recommend

I just wanted the room on the top floor for a better site view .. still there was nothing to be disliked

Breakfast was fine but service was slow, the staff though tried their best but what i assessed from the situation may be kitchen infrastructure was not up to mark so thats why it took so long to refill the trays on an average it took more than 15 min. One time we had to wait for 30 min to get secpnd serving.

I have earlier stayed in treebo properties and backed by that experience i booked treebo canopy greens but due to infrastructure issues was relocated by treebo to treebo GK Residency .When i arrived i was told to pay the amount for my entire stay in advance though i had already paid half of the stay charges online which was new kind of demand which i never came across before anyways after little bit of debate ,the receptionist accepted my request that i may be ordering food during the stay so i ll clear the bill when i check out from the property.Then when i saw the room and requested for hand towel which is basic, but was denied...it was not provided during the entire stay. I asked for iron ,again was told its not in the amenities but i kept requesting somehow it was arranged by the evening of 2nd day stay.I also requested hair dryer it was upright denied again sighting same reason .I had to ask for disposable slippers again their was 24 hr delay and as the temp was low i requested for extra blanket but was told as the property is fully booked so they can not provide but again when it was given it was smelly and we didnt use it. I sincerely want to know why i would pay 3k bucks for this shabby treatment when these days one can easily get clean linen and geyser in normal hotels also !! It was because i was travelling with aged parent otherwise i would have definitely relocated to some other place!! It was bad and humiliating experience !!

Everything about the property is worth the value for money. The washroom was clean with 24 hours of hot running water. The complimentary breakfast offered was great and believe me they really cook good food. The other USP of the hotel is it's location and almost 5 mins drive from the railway station. And in winter you won't be needing a heater as the rooms are centrally heated. All the best to the hotel staff

Nothing as of such

No toiletries in the washrooms. Staff charged extra money for arranging beverages

Rooms were neat and clean. They were spacious also. Staff were helpful. Good location. Enough parking space.

Wash room were not well maintained. However they were not in a bad condition.

Voucher redemption. The property initially promised a discount on food and beverages but denied it at the time of checkout. The property refused to honor the discount on food and beverages that was written on the voucher. After much insistence, they finally agreed to provide the discount, but the staff, especially at the reception, was very rude and unhelpful. They behaved as if we had done something wrong by booking their property. I would not recommend this property to anyone. If you do book it, be prepared to come back feeling irritated and cheated.

Not a good location

Location

Great hotel... Visiting them from now onwards.

Everything was fantastic... Just a little advice... If range in breakfast could be increased... It would be cherry on the cake. Celebrated my kids birthday, Staff decorated the room well.

There was nothing to dislike.

Breakfast options were good

room service when ordering food

Room was big. Dinning area and room service staff were nice and food is decent.

Room service was slow. There were some mosquitoes.

The hotel room was really clean and Hygenic. The staff was really good at service. Food was good too. Its a great value for money.

The curtains need to be fixed in the room.

Very Good breakfast and location is best & accessible.

The room that i had booked was very small and inconvenient. It was just an average room.

Room size, service is skeleton , and not much breakfast options.

Clean, bright and airy rooms. Washroom was also clean. We also liked the food provided by their restaurant.

Not much

Very humble and supportive staff. They were very welcoming. Nice and clean room exactly as shown. Clean bed sheets, blankets and pillows.

The outdoor AC unit was very noisy but manageable.

They had cancelled the room without any prior information

Very clean and comfy room. Nice breakfast, good location and overall a good feeling being there.

Nice rooms, comfy bed, air con and fan.

Problem is that it’s in Dehradun.

Room was spacious

Room service need to improve

Staff was polite and Cleanliness is very good. Its a very good stay

We booked 2 rooms and want on same floor. But they provide room on 2 different floor.

The staff was courteous and rooms were clean

Rooms had few maintenance issues

It’s cheap and like home feeling

Putting pressure to pay early and keys.

Good

No professional behaviour. Forced to pay in advance, whereas at time of booking it was flexible to pay on checkin and cancellation till the same day.Total unethical.

great hotel facility.

proper room structure add value.

Please give breakfast in time

Please provide hand wash in bathroom

Helpfull Staff n clean rooms

Service could be fast

Cooperative Staff, Spacious Rooms, Healthy Breakfast.

Parking Space not there, Lawn or Ground not there.

The hotel was comfortable and good from a budget hotel point of view.

Beautiful and clean place to stay in Dehradun. Breakfast was great, staff was friendly, and helpful for getting around in Dehradun.

Staff very cooperative

Maintance needed

Staff with very good nature

Maintence need to look after

The property was good but a bit smaller rooms

The size of the room

Location and facilities were great!!!

Curtains & toilet were not too clean

Room were clean and good staff.