Le Pastoral Ouest
Le Pastoral Ouest, 92230 Gennevilliers, France- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient Amenities
Make use of complimentary wireless internet, concierge services, and a common area television. Enjoy a meal at the coffee shop or grab a drink at the bar/lounge.
Star-Rated Property
This hotel has been officially rated by the French Tourism Development Agency, ATOUT France.
Prime Location
Close proximity to attractions like La Défense and Stade de France. Easy access to airports including CDG and ORY.
Experience a comfortable stay at Best Western M-Treize Paris Asnieres. Book now for a delightful Parisian getaway!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Allowed
1 Queen Bed
194 sq feet
Layout - Separate office
Internet - Free wired internet access
Entertainment - 43-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, espresso maker, electric kettle, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
18 m2
In-room amenities
2 Twin Beds
194 sq feet
Layout - Separate office
Internet - Free wired internet access
Entertainment - 43-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, espresso maker, electric kettle, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
18 m2
In-room amenities
1 Twin Bed
388 sq feet
Layout - Separate office
Internet - Free wired internet access
Entertainment - 43-inch flat-screen TV with digital channels
Food & Drink - Refrigerator, espresso maker, electric kettle, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Twin bed (90-99 cm wide)
Room details
36 m2
In-room amenities
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
Pet max weight (per pet) in kg is 10
Pets cannot be left unattended
Essential workers only - NO
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets allowed
Property is cleaned with disinfectant
Pet max weight (per pet) in lb is 22
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Maximum number of pets per room 1
Only dogs are allowed
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Chambre impeccable, moderne, hotel superbe bien situé, pro
O café da manhã era ótimo. Não tive ar condicionado, reclamei por quatro dias até colocarem 2 ventiladores, mas isso foi absurdo.
Pas satisfait
AC it didn't work, terrible hot nights. On the 20th complain about it and front desk didn't care. just the person I spoke on the 20th at am not help with ac. We spend all days with hot room. The staff very friendly Hotel is far from the main attractions , but with the train next to hotel is easy and fast to get to all places.
Metroasema lähellä ja isohko ruokakauppa oli plussaa. Kaukana keskustasta ja ravintoloita ei lähistöllä ole.
Palvelu hidasta,puhelin rikki , toimivaa ei saatu.
De accomodatie is gemakkelijk bereikbaar per auto en je kan ondergronds je auto parkeren voor €15. Het ontbijt is redelijk maar vaak lag er te weinig. De kamers zijn voor Parijse standaards ok
From arrival we were disappointed but too late to cancel the first two nights. It was raining on arrival, which made our delays on finding the hotel front door and car park a nuisance and very annoying. Hubby walked around trying to find the entrance - no luck. I found it but the door would not open - you had to have a card (we hadn’t checked in yet). I checked in, got told where to park the car. Went back to hubby and drove down to car park. Their instructions were vague to say the least. The lift had issues reading the card to get it to work. After unloading our suitcases we went back to the car garage via an outdoor, side door lift. Still raining so getting wet again - code wouldn’t work to get that door to open. Luckily a lady was going in - she said our code was wrong! By now, we were very frustrated so after unloading our next lot of luggage, I cancelled the third night here. On leaving we got to the car all right (with the correct code this time), but getting out with yet another code to press - that didn’t work straight away. We will not be back.
Easy access to Metro Line 13. Easy access to shops. The hotel is fairly modern. The room was a nice size and well equipped. Nice outlooks from upper floors. Staff were friendly and helpful. We were given an early check-in which was much appreciated as I wasn’t feeling well.
Last stop on Metro line 13 Takes a while but it’s fine when you reach it’s worth the wait. Very direct access to Paris city center
Mooi hotel, schone kamer, metro om de hoek en zeer goed beveiligde parkeergarage. De parkeergarage is schoon en ruim. De badkamer is ruim genoeg, airco werkte goed en kon ik accuraat instellen zodat het niet te koud werd, ook kon ik een raam openen. Personeel spreekt Engels en ze waren heel vriendelijk! Rondom het hotel een bakker en drogisterij beschikbaar.
A distinctive and quiet hotel. The rooms are spacious and clean. The housekeeping service is average. Upon departure, you are disturbed by the constant calls to inform you of your departure. The best thing about this hotel is the reception staff...very friendly... Jouthson & Emilie Thank you.
Top merci !
Lo súper recomiendo, buena ubicación, las personas que trabajan en el hotel son muy amables y te ofrecen ayuda en todo momento, las habitaciones muy limpias
very clean. attached to subway station and amazing staff
Great service.
Stay here while visiting paris. Being right next to the metro station led it to been easy to find and made it extremely useful for visiting the landmarks in paris. Plenty to eat at breakfast.
Très bel hébergement ravi de notre séjour
良いホテルでした。 お部屋、洗面所も綺麗でした。 洗面所の流れはあまり 良くなかったですが シャワーは全く問題なかったです。 スタッフの皆さんが とても親切でした
La comunicación es mala, el teléfono no funciona, la habitación no es lo que esperaba
Loved the location, the attention was great
Awesome
メトロ13番線の駅から徒歩1分、スーパーマーケットまで徒歩3分と便利。部屋は清潔で毎日タオル交換してくれます。冷蔵庫ありがすごく助かった。シャワーブースに仕切りが無いので、水滴が洗面所スペースにしっかり飛ぶ。周辺の治安が悪いとは全く感じなかったが、日が落ちる前に毎回帰室したので真夜中は不明。不満は入口が最初分かりにくかったことくらい。ネットはwifiで有線ではなかったです。総じて出張には全く問題なし。
It was amazing.
Quiet, easygoing
Etablissement situé dans une zone pas touristique mais à proximité immédiate du métro. Nous avons eu vraiment très chaud toute la nuit, car au lieu de la climatisation c'est le chauffage qui fonctionnait, et pas d'eau chaude le matin. Pour s'excuser de ces désagréments, la réception nous a offert les petits déjeuners. Nous avons apprécié ce geste.
I felt very safe and welcome. The hotel is lo cated very close to the last Metro 13 station(1 minute walk!) My room was very quiet and spacious enough to do some yoga...and in the room is a coffee machine AND a hot water heater, which I loved. Very clean and comfortable. After this all it had a convenient price for Paris!
Nice place to stay nearby paris. Love the service of the hotel, we have fantastic stayed. Thank you very much.
It was closer to the metro station. There was a supermarket, pharmacy and a bakery close by. Breakfast was OK. when we arrived the receptionist was rude, not friendly at all. Our room did not have a proper closet, there were no privacy in putting our clothes, no drawer. l The luggage cart used by the bell hoppers was our closet. The bathroom had no windows!!! We thought that we did not get the value for the money we paid. The hotel did not give us the receipt to claim taxes at the airport! It is a bit outside Paris.
Great place! Defo recommend
Hôtel moderne et propre, chambre confortable mais mal insonorisée surtout côté carrefour (sirène ambulance, rodeo, police etc...) dommage...
Parfait
The staff were unprofessional, with some of them being rude. The air- conditioning was not working, leading to high humidity and unhealthy air, which exacerbated my asthma. I lodged a complaint with Expedia to request a full refund. After two months of e-mails and a one -hour call with a manager, the manager then e-mailed the hotel management. They agreed to refund only one night out of the 6-night stay, which is not acceptable compensation for our discomfort during our stay.
After a day in the loud city you take the Metro (30 Minutes) and find peace in this Hotel. It has very good sound proofing-which is rare in Paris! The bed was very good and the room was spacious enough to practice some yoga(which is also not common in Paris' hotels; sometimes you hardly find a space for your suitcase in the rooms, let alone lying on the floor doing some exercises?! Everybody was friendly and helpful. I recommend!
Chambre 612 avec des odeurs provenant de la douche
Right beside the metro line which connects into downtown Paris. Beside a grocery store and multiple restaurants. Rooms were clean and no complaints about the building. Did not try the breakfast but it looked good. If youre hestitating because sometimes it takes multiple transfers on the paris subway line, the way they're designed its basically impossible to not do so even when youre in the heart of downtown.
Un séjour excellent dans une chambre que j’ai beaucoup appréciée, à la fois confortable et lumineuse. une équipe très accueillante, réactive et professionnelle. L’hôtel est très bien situé, en proximité de stations de bus, de métro, de tramway.
Cuando llegue el aire acondicionado estaba en heater. Fui a recepción y me indican que el aire es central de todo el edificio y que no lo pueden cambiar . Cuando uno escoge este hotel dice En los servicios que tiene aire acondicionado. Fuimos un grupo de 14 parejas, deben arreglar que en cada cuarto controle el aire y aclimate a su gusto.
I appreciated my stay here, my only issue was the lack of Air conditioning even though the listing said there would be AC. The receptionist offered o put a fan in our room and they never did. They also didn’t offer any other resolution or compensation other than free breakfast which we were not entirely too excited about. The breakfast is a continental breakfast which is very boring and not what i would want while visiting Paris. The property is clean and rooms are nice and spacious. Bathroom is lovely. One of the front desk associate, an Indian male didn’t seem too concerned with our situation and didn’t follow through fixing the issue.
Très Agréable
I had a great stay at this hotel, which was one of the cleanest I’ve experienced so far. Although I didn’t have the chance to try the breakfast, the overall experience was excellent. The hotel's location is a major plus, as it's conveniently situated near the metro station, making it easy to reach the city center in just 30 minutes. Since it's at the first station, you can easily find a seat, although you might need to switch lines depending on your destination. From the airport, the trip takes about 1 hour and 20 minutes by metro, or just 30 minutes by taxi. If you're planning a visit to Disneyland, this hotel is a great choice, as it provides easy access to the metro for a straightforward journey. Lastly, the reception staff were polite and very helpful, making the stay even more pleasant.
Little facilities, no evening food. Room was pleasant, being a corner room. Not user friendly. Parking was good, but well away from hotel. It was underground with no lift to the hotel. Every was painted black with poor lighting.
This is my second time at this hotel and on this occasion the AC wasn't working but we were not told until the next day after having an extremely hot first night. We were then provided with a fan that was better but as a result of having to open the windows to get air, we were bitten by mosquitoes.
Amazing stay - beautiful room with a view. It was immaculate. The staff was super helpful and accommodating. The breakfast buffet is a must try
We stayed for one night. In overall everything was great!!
Great location right next to the metro. The hotel is clean and professional.
Fantastic location, some hidden gems in the neighborhood. Great staff. Location on a main road and the associated noise is the only drawback.
Lovely hotel with super friendly and helpful staff, right next to the Metro station for easy access around the city and close to some beautiful bakeries (definitely check out Maison Ghafif!) Très très bon, j’aimerais retourner bientôt!
직원들은 매우 친절하며 숙소 내부는 청결하고 샤워실도 크고 좋았습니다. 특히 지하철역과 마트가 바로 옆이라 위치도 좋았습니다.
I want to express my appreciation for the reception staff at front entrance--particularly for Karren who is the chief of reception-----she went well beyond my husband and my expectations in greatly assisting a retrieval of a bag I accidentally left on the Metro (the bag had my camera and other personal items in it)---she spoke clearly in English and was able to give the information needed to help us get the bag--which was miraculously found. She is was kind supportive and truly helpful --during this crisis and throughout our stay. Also, Emille a student intern working at reception---really tried to help us as well--with a computer at the hotel. Our room and bed were very clean and wonderful and the atmosphere in the hotel very classy. It was a great value for the money--and the Metro was very conveniently located---an easy ride into the center of Paris. We would recommend this property to friends and family .
The room was a bit small. We had two medium size suitcases and we had to move some furniture to the washroom to be able to open them.
J’aime beaucoup cet hôtel quand je viens à Asnières pour le travail. Propre et confortable. J’aime beaucoup la deco et l ambiance.
The hotel is located very close to a metro station making commuting into Paris very easy! The lobby and bar area are really cool. And the courtyard looks stunnning. The room was small but offered just enough space for two people to be comfortable.
Schönes Zimmer, schöne Aussicht. Ich konnte sehr gut schlafen, was ich sonst in Hotels nicht kann.
Hotellets felles områder var "midt på treet" og uten noe av verdi å fremheve. Såvidt jeg vet var parkering inkludert (ikke benyttet) Rommet var meget bra - både mhp størrelse, design og fasiliteter. Disse inkluderte bl a WIFI, TV (inkl britiske kanaler), kjøleskap, vannkoker og kaffemaskin (for kapsler). Enkelte steder (som hjørner og listverk) var litt oppskrapet etter langvarig / hard bruk Frokost var ikke inkludert, men kunne kjøpes for 18 Euro / dag (Ikke benyttet) Betjeningen var hyggelige og serviceinnstilte Om lokalområdet kan sies at nærmeste Metrostasjon er rett rundt hjørnet. Det finnes dagligvare og bakerier samt 1 restaurant i kort gåavstand. Ellers er ikke lokalområdet noe som innbyr til utforskning.
Everything went very well. No problems. The room is small, but that is to be expected in most European hotels. It's a 25 minute underground ride to central Paris. It was clean, modern and a good price performer. I will stay there again.
We had a great time staying here and it was super easy to find. It was not as closed to the center of Paris as we thought, but with the metro station so close to the hotel it was very easy to move around. The staff was polite and friendly and helped us find what we needed. The place is amazing!
이 호텔은 주차장이 너무 불편합니다. 입차 시 데스크에가서 말하면 직원이 주차장으로 와서 문을 열어주는 완전 수동식입니다. 조식 서비스는 식사 인원이 많으때 음식을 제때 리필해주지 않아서 먹을게 없습니다.
Notre séjour fut très court, arrivée 19h, départ 9 h le lendemain matin. Le personnel incroyablement dévoué et gentil. On nous a accompagnés par deux fois au parking qui est situé à 50 m de l'hôtel pour nous ouvrir les portes sécurisées ! Et tout cela avec le sourire... c'est rare et mérite d'être signalé.
The hotel is great. My negative review is for this platform. How do you ask me to review when i didn't even check in?
1. 주차장 너무불편함 매번 직원을불러서 문열어달라해야함 2. 조식.. 내용물이떨어지면 리필을안함.심지어 포쿠도 리필을안함.. 요청하니 30분후에줌 3. 처음방에들어갔는데 침대위에 다리털이있음. 프론트에말할까하다가 그냥 털고잤음 다신 안올꺼임
Nice
- schönes Zimmer - gute Anbindung an die Metro - sauber - Parken im Parkhaus für 15€/ Tag völlig in Ordnung - Am Frühstücksbuffet könnte es mehr Auswahl geben, geschmeckt hat es - hatten einen super Aufenthalt
Spotlessly clean, relatively new, helpful staff, very close to metro stop. Food was excellent
La pluie tombait sur le rebord de la fenêtre métallique Impossible de dormir Tic tic tic Horrible
Love it.
Really close to metro station which made it easy to get to Paris city center. Friendly staff and clean room.
Loved our stay - the bed was very comfortable, the hotel has secure underground parking (€15 per night), the staff were friendly and we were lucky enough to be given a room with a view of the eiffel tower! Getting into the city took around 20 minutes and the hotel is right next to the metro (€2.10 per journey). The area around the hotel felt a little sketchy, I wouldn't have felt safe leaving the hotel alone. But apart from that I would definitely recommend staying here.
We complained about the sink not working as soon as we checked and they just never fixed it till we left. So we could not use the sink the entire time we were there
Staff was friendly and very professional. Very nice room. Close to train station.
Nice room with metro close by. Clean and quiet. I wish I would have booked them for my second week in Paris.
Great hotel if you’re in Paris. It’s about a 20 min ride with the subway from Paris central,so no need to rent a car. And there’s food options around the hotel. Subway station is a minute walk from hotel and easy to use with the help of google maps
Cozy and nice hotel, we had a very pleasant stay! The staff were very friendly.
Everything is normal about my stay. No thing special to mention. The only disappointment is because of the upgrade that I was promised to take and it didn't happen. So I don't recommend as a expedia VIP access traveler
Staff was so nice and helpful
The rooms were small but clean. The location was not the best but this was reflected in the lowroom rate. The hotel is close to the subway station making it easy to get to the center of Paris. I would stay here again
Not many restaurants. Most places close early by 7pm !
It’s a good hotel. Not too from the city. Breakfast buffet could be a little better.
The hotel was in a working class neighborhood with not much to do or see locally or within walking distance. The first room we had, the air conditioning didn’t work. We were then moved to room 801 the next day. The rooms are tiny but comfortable .The underground transportation system was literally around the corner from the hotel, making it easy to get around town. A 3 star hotel.
L’hôtel est très bien placé malheureusement, beaucoup de travaux aux alentours qui le rendent difficilement accessible. Gros problème d’eau chaude aussi durant notre séjour. Chambre et hôtel très propres
room was clean .transportation was 5 min away . the cons. street a bit intimidating at night. not much restaurant or nite life. over all a good stay
The hotel and overall cleanliness was excellent. The one downside was that we had issues with our sink draining, they said they called someone to come fix it but never did. So we ended up using the sink in the kitchenette instead. 30 minutes minimum by train to get anywhere in the city for touristy things. The train station is right beside the hotel so it made traveling around very easy.
This is more of a good three star hotel than four. If you want to stay close to public transportation, this place is for you. It is a relatively new hotel and the area in general seems to be developing as you can see a lot of construction going on. There’s a little boulangerie, pharmacy and I saw a steak house a few steps from the hotel. I personally didn’t trust the entire environment so I didn’t take any walks. On arriving the hotel, I was given a room that had a leak, I observed a towel on the floor when I came in and I quietly moved it however I started to hear a sound and on investigating it was water dropping so clearly someone knew that room was leaking which is why they put the towel there but still saw it fit to assign the room to a guest. I requested a change. I also didn’t like that the hallway is dark, they have dim lights, I think it’s the ambiance the hotel is creating but I didn’t like it as a female solo traveller. Other wise everything is good. My stay was fine.
Good property near to metro station
It was wonderful how it was right next to public transportation. Loved how it was decorated. My room was comfortable and quiet.
This property was nice and very clean. The rooms were a good size and the bathrooms were spacious. Breakfast is offered and good, but there is an additional fee. There is also an onsite bar for refreshments. The hotel is conveniently located right next to the train station and bus stop, making traveling into the city really easy. Word of caution, it's about 25 minutes from the airport by car, and over an hour by train, so plan accordingly. One should also note that this is not the best neighborhood, but the people and hotel were nice. Other than that...great hotel.
This hotel is in a more residential area and we found it to be quite quiet. There is a lovely little boulangerie/patisserie near by and the hotel itself has food. The breakfast was very good and provided lots of variety.
Very convenient location, 2 minutes walking to Paris Metro system, safe and convenient. The area is very save , near by Mini market ,
I liked the simplicity
Very conveniently situated right next door to the metro station, with a Intermarche shop and pharmacie round the corner if you need to grab any bits, the hotel is lovely, rooms a fair size and very clean and tidy, like the whole hotel. The staff are friendly, they do speak English as well which helped us. Plenty for food as you can eat here, a McDonald's is in sight from the front door and many other food establishments nearby. We will definitely use Best Western again and I would highly recommend a stay here anyday!
Good location, Clean hotel
Metro station is like 20 steps away from hotel and 24hr front desk which was very useful. Staff are very friendly and speak english which was good as i knew almost no french.
Had a really nice stay at the hotel, the facilities were great and rooms well presented. I had an issue with the shower and as a result was moved to another room. The location is not that close to the centre of Paris but with the metro link it wasn't a major issue. Because of the hotels location it allowed me to see / explore areas of Paris I probably wouldn't have and that made my break even more special. Only issues I would raise are the in-room safes didn't work in either room I had and the TV didn't have any english channels, but it did allow for you to cast to the TV so if you wanted to that is an option to do from your phone or device.
I like the convenient, transportation, the room, spacious bathroom. I did not like the first room due to the air vent blowing directly towards the bed and I had to turn on the heat to keep me warm. I was very happy after the nice lady at the reception desk moved me to another room.
Great base to explore Paris at it's literally right next door to a Metro13 line to the Champs Elysees, very convenient! Hotel was lovely with a nice bar, room very clean. My only issue was no gluten free options for breakfast when I asked, but that was OK because it meant I could get out earlier and eat in the centre.
Very handy to the Metro
La propriété était très agréable et le personnel était très serviable et gentil. Tout était esthétiquement agréable et propre ! J'ai adoré là-bas et j'utiliserai cet hôtel pour mon voyage en solo. Merci Best Western !
Good location near the bus/tram/metro station with about a 30-45 mins travel time depending on the service and shops for daily needs. Very friendly staff and helpful at every stage. Room was very comfortable with a very chic ambience. Would definitely stay again!
We love to stay at our honeymoon.
everything
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.15/10Overall sentiment in reviews indicates rooms are clean but may have issues.
Service
9.15/10Staff were consistently mentioned as friendly and helpful.
Location
8.65/10Location is decent with access to Metro but a distance from main attractions.
Room Quality
8.65/10Rooms described as spacious and well-equipped, though some issues reported.
Amenities
8.65/10General sentiment about amenities is positive, with a good parking option.
Value for Money
8.65/10Standard quality for this hotel tier.
Food and Beverage
8.15/10Breakfast described as reasonable but often insufficient.
Overall Experience
8.75/10Mixed experiences with significant issues noted, but overall the rating is acceptable.
Close proximity to La Défense and Stade de France with easy airport access, making excursions simple.
Grab a drink or a meal at the on-site coffee shop and bar–lounge for relaxed, everyday refreshments.
Well-connected by metro-friendly location and staffed by helpful, friendly associates for guest assistance.