12 The Residence Hotel - Don Mueang Airport

Quick stay but this hotel is a great place to stay near the airport.

Very modern hotel, all mod cons. Food and drink bit pricy.

Just stayed again after a weekend away fishing in Gillhamsfishingresort in Krabi pity they only had 2 nights available had to move to another hotel for my last 8 days in Thailand

This is my third time staying at 12 the residence and the only way they could make it better was to add a swimming pool . But if you want somewhere clean, with great rooms and excellent service not to mention the huge choice at breakfast and plenty of it at a great price ,as they in Newcastle Divvent Divver ger it booked!!!

We only stayed for about 4 hour. But overall , we would stay here again during transits. The area around is sort of gritty. The hotel itself is perfectly fine. Make sure to pick ride-sharing instead of the hotel shuttle. It's about 1/4 the price.

Great place at a great budget.

Great place to stay a great budget!

Great room(s). Its your own apartment. Everything spectacular except for one thing...there essentially isn't an airport shuttle. They said their shuttle drops you off 10 minute walk from the terminal, don't know why. So I took a taxi, an extra expense.

Great

I booked this because it was close to the airport and had shuttle. I arrived late at night to find out shuttle was full at 6am and 7am. I had to pay for taxi. People were friendly enough. Just

Very pleased with the hotel for what it was - excellent for the price! Good price, near airport, good food. Staff very friendly. We had two rooms/ a suite which was nice to be able to spread out. Japanese restaurant on premises was very delicious. Comes with a nice breakfast layout. All in all- extremely comfortable and affordable surprise.

Quite and safe but no transportation

Everythings perfect, totally recomended.

Great place to stay

This was a perfect place for what I needed. A reallly spacious and comfortable room for the price!!

It was really nice and clean for the price!!

スタッフは皆さんフレンドリー。セキュリティの方も！とてもウェルカムな雰囲気でした。施設も綺麗で広々清潔。むりょの朝食も堪能できました。また泊まりたいですね。

The room is clean and good staff

The room itself was clean and ok. The hotel is Super noisy. I think one of the guests let their kids play in the hall at 11 pm. Lots of doors slamming through out the night. It was tough to get good sleep here. Internet was slow and intermittent at times. It was hard to work online. The worst thing about this hotel was the tea and coffee in the lobby. It was very bad. So bad that many people were leaving it un finished on the tables in the lobby. Also, I had to wait 15 minutes to check out because they want to check the room first. Not good if you’re on a hurry to get to the airport. Beware. I don’t like writing bad reviews, but I think I was tricked as this hotel has great reviews.

The staff very friendly and helpful.only stayed 1 night but i plan to be back.great experience

Great Place to stay for going to the Airport

They were super nice. I would recommend letting people know about the 1000 baht deposit that’s required.

I loved my stay here as a solo mom.

The suit is just amazing and wow it is spacious and comfy, the breakfast was super tasty. Will definitely come back again.

It has been wonderful!

Very nice hotel that we only stayed in overnight and arrived late but it seemed lovely

Junichi, the restaurant in this hotel, provided Thai and Japanese breakfast for 295 THB. It is good. When we checked out, receptionist deduct 295 from 1000 THB deposit. So, you need cash to make the deposit. When we checked in, the receptionist gave us 100 THB voucher which we could use at hotel bar. Next morning, one of us used it for a coffee and sandwich set of 98 THB value instead of breakfast buffet. Rest of us used it for coconut juice of 100 THB value. The hotel provides shuttle bus service to the metro station of Don Mueang Airport. It is over 550 THB a person, which is more expensive than a grab car service of 180 THB. In terms of room, I felt something crawling in bed. So, I could not sleep well.

The entryway, steps.

Nice breakfast, clean, kind staffs.. transpotation toairport.. all good very.

Clean facilities. Bedsheets were clean. The staff were a little slow due to many other guests checking in at night. The room was big and everything else was pleasant. Would stay here again.

Good stay. I was transiting thought Bangkok so just needed a bed. Well kept. Friendly staff. Recommended

The facility was clean and nice, but the bathroom was very small and had black mold on the ceiling in the shower stall. The area around the hotel was walkable and great shopping and restaurants.

Lots of noise that was not quickly taken care of but nice room good breakfast good location

Good property

Location convenient for the airport and good sized family suite with two bathrooms

This was my second time staying at this property while visiting family in Thailand. The room was quiet and very clean, with a comfortable bed and great air conditioning. The buffet breakfast was nice, and the staff were very helpful and friendly. The price is reasonable for what you get. The location is also great—there are plenty of street food stalls and Thai massage places nearby. My only minor comment is that the shower is a bit small and doesn’t have a screen door, so water splashes onto the bathroom floor.

Cons The location is too far from Bangkok, so I had to spend around 45 minutes to an hour each day just to get into the city, which also ended up costing quite a bit of money. The Bangkok airport is also far from the hotel. The hotel uses the room key card to activate the air conditioning and lights, but the room had a terrible odor until the AC started running. Additionally, the hotel reuses key cards. I was given a used, worn-out key—just one. Unfortunately, I lost it, and the manager wanted to charge me 1,000 Baht (about 35 USD) for a plastic card that likely costs only a few dollars. This fee felt excessive and unreasonable. Eventually, I was charged 17 USD, which still seemed unfair. They don’t inform guests that the deposit will be used for such charges—they simply keep the money without proper communication. I wasn’t given a receipt for the charge; the hotel kept both the deposit and the receipt. Pros Most of the staff are nice and kind. The restaurant is good as well.

This hotel was excellent with my room very clean, the staff very friendly and the restaurant very good. I will stay here again the next time I fly out of Don Muang Airport.

We have stayed in this hotel many times due to its location close to the airport. It is a good clean and well managed hotel with friendly staff.

The place was just fine as a decent Japanese restaurant which is 24 hours. The breakfast is not to my taste, but they have a nice coffee bar that opens early in the lobby shuttle to the airport. It is what it is and not expensive. You get a one bedroom apartment with a kitchenette for a few dollars extra which I recommend.

We always stay here when we fly in or out of Don Mueang and never have been disappointed.

It was adequate to get an early in country flight. They offered a shuttle but it doesnr take you to the airport but across thw street. So i wouldn't recommend it if you have lots of luggage or children. Be prepared for a 1000 bhat deposit which they wont return until the room is checked. So leave ample time. Thw breakfast boxed to go was preety good.

I am always happy with the room and the staff. I stay for an extended period each time and I have always enjoyed my stay.

What a great hotel. I only stayed 1 night because I had a flight the next day at Don Mueang Airport, but for the price it felt like such a high end hotel. Room was nice and modern and clean, staff very friendly and they recognised my Expedia VIP status, although I did not worry about room upgrade for 1 night. Was plenty of local dining options near the hotel but I chose the hotels Japanese restaurant for convenience, which was very nice. Staff were very friendly and the free shuttle bus to the airport was a nice convenience. Will stay here again next time I have a flight from Don Mueang.

Convenient to shops and close to airport

I had an overnight stay here and was wowed by the service. Every aspect of the hotel was firing on all cylinders despite the high volume of guests. All of my special requests were honored and I couldn't have been happier with the outcome. Come to the hotel for the breakfast and the gym which are both five star. Enjoy a comfortable bed and quiet room as well.

I’m very happy at the residence hotel The staffs are very friendly and helpful Definitely recommend to tourists and near to the airport

The staff are so nice, very polite and helpful. The room is also very clean and they clean everyday, air condition is excellent, there’s warm water for the shower, hair dryer , shampoos, soap if you want and bottled water.The daily breakfast buffet is fantastic , we really liked the way it was cooked especially the noodles.We also enjoyed nearby food stores, salon, market etc. very safe to walk around .Indeed, I want again to check in to this hotel on my next visit. Overall I like the food, the people and the service.

Very close to the airport. Gave us breakfast takeaway in boxes.

Stayed overnight as had an early flight. Booked the free shuttle. Room was ready at 2.00for check in. Clean and tidy room perfectly good for a night.

Clean , quiet, and all staffs are professional

We have stayed here several times and never have been disappointed. Nothing fancy but a quiet room with a comfortable bed and good internet is pretty much all you need. The breakfast was better than average also so we will always stay here when we fly in and out of Don Mueang.. Highly recommend!

Friendly ,polite workers

The hotel was in a great location close to Don Mueang Airport. The room was roomy and clean and the staff were very helpful and professional.

Good

There are plenty of restaurants, and very walkable

Hotel is nice but noisy

Clean hotel with breakfast and dinner cafe. Walking distance to several restaurants.

The hotel's offer of a free shuttle to Don Muang Airport was the main reason for booking. However, it was inconvenient as they only operated the shuttle once every hour. In the end, we had to arrange and pay for our own transport.

We stayed 1 night as we were flying to Danang next morning. For the price we paid, this was an excellent choice - great customer service and lovely breakfast next morning. The room was clean and had everything we needed and courtesy shuttle bus service was arranged to airport next morning. For a quick stop over and cheap, this hotel is recommended.

Buffet is really good and the staff on our last day is nice

I did not enjoy my stay in this hotel. The room that I got was not great and did not quite look like what I saw on hotel.com. It was not in good conditions. Moreover, i did not find the staff too friendly.

New clean sweet.

The room was clean and the bed was comfortable. The hotel was licated close to a 711 and many restaurants. The only issue I had was the smart TV in the room was old and slow to change channels.

The place is confy, quiet and everything is very nice, the only thing I didn’t lime is that they offer a shuttle to the airport and I didn’t got pick up or deop by any shuttle so pretty much they offer a service that they really dont do or care to do.

Great room size and amenities. Awesome breakfast selection too. Staff were very friendly and helpful. Good size bed too. Would definitely recommend to others.

Airport Transportation isn’t directly to the airport. It brings you to a station across the street, where you take stairs/ramp upstairs and then cross a bridge over the highway where you end up in the airport. Be prepared to walk especially if you have lots of luggage. Room was great and just as advertised.

2nd time I stayed here. It’s definitely the best Hotel by airport. Grateful for staff’s consummate professionalism and generosity of management🙏

Good service when i travel again im choice this hotel

I was very

For being a 4 star hotel they could have had more updated rooms. Our bedroom AC did not perform as well as the one in the living room. No microwave to reheat your food was disappointing but they were more worried that somebody would damage their rooms. A huge list of replacement cost was in our hotel room. I even heard that they were talking photo of our on an everyday base. Either way got our deposit back with no huge issues accept that we had to wait for them to check it out! I will look for another place next time.

A very well run hotel

Super nice

Nil

Very clean! The room was very comfortable with a great onsite restaurant! The breakfast in the morning was also very nice and complimentary! Definitely will return if back in the area.

Old property not very clean 😕

Nice place to stay near the airport!

Property was very clean an elegant great customer service definitely will return

Close to the Airport, takes a while to navigate the roads but you can always see the terminal so all good. 7 -11 nearby for a late night snack😎

Enjoyed my time and it’s convenient location to food, massages, and nail salons

The hotel was lovely and location was great.

Very friendly service

Easy check in as I checked in very late clean close or the airport free airport transportation

Clean safety

A great place near the airport with friendly and helpful staff!

We got in late and left early in the morning. It was good value for the money we spent. Nothing special- but met our needs.

Very clean

We will be back to your hotel. Loved everything

15 minute walk from Don Muang. Nice new property. Clean, comfortable. Friendly, helpful staff. Provided take away breakfast as we left before breakfast started at 6am. Shuttle bus to airport is once an hour, but you need to book in advance.

Felt our dining was limited.

excelent hotel - new and modern - small compliants- internet in room did not work - lobby is good - TV hard to navigate -- no english chanels -- hotel is hard to find -get taxi with GPS

The hotel was very nice. The staff was excellent. I would recommend this hotel to anyone

The quality is worth the price.

the shuttle service doesn’t actually take you to the airport, they drop you on the other side of the railroad tracks and you must walk the rest of the way, wheeled carts won’t work

Value

Excelent value for the money

Cleand friendly staff

This is a clean modern hotel with helpful staff. It was only a one night stay as close to airport. The in room meal we had was good and a good choice for breakfast too. A reasonable price for hotel as well.

Friendly staff

Na