Orchid House Baja & Beach Club

Stunning beach views and a very quiet and quaint hotel. Food was fantastic and the service was terrific, such a wonderful location and perfect for a short get away.

Stunning hotel with a really chill vibe, was a great place for our honeymoon. In La Paz is less touristy than most other areas and we found that not many spoke English, which was cool to experience but hard to navigate… most of the staff were bilingual and excited to help. Room was spotless with an amazing view and cleaned every time we left. Food and drinks were great, best part was how helpful front desk was, just text them on WhatsApp and they’ll help you with literally anything in a few minutes. Overall it is a bit pricey but way better value than a mega resort. Couldn’t recommend enough!

The hotel was very nice. Worth it.

I stayed in Room #1...Outstanding views...the most professional staff with ideal dinning experiences. From the front desk to the bar, I was very impressed with how accommodating the Orchid House was and how they welcomed my stay. Will be back soon!

Excellent

Beautiful spot to relax and disconnect.

Beach view

Excelente lugar

Everything was great

Everything about our recent stay here was wonderful. The views, the hospitality, the continental breakfast !YUM! We can’t wait to go back, seriously having withdrawals and we just got back home. We stayed five days, the best! Being able to wake up and walk straight to the beach was lovely.

Todo muy bonito y amables

Súper recomendado

El servicio excelente desde el primer momento, las vistas inigualables. El staff siempre estuvo al pendiente y las amenidades hacen que tu estadía será perfecta. Regresaría de nuevo sin pensarlo

Great time!

El hotel es lindo, las habitaciones limpias, pero el servicio de verdad es TERRIBLE, muy lento, te llevan las cosas por partes, nos teníamos que levantar de la mesa por cucharas, servilletas, etc, terminaban de comer mis amigos y apenas les iban llevando el platillo al resto. En general, su servicio del restaurante tanto en hotel, alberca y playa es sumamente malo. Adicional a eso, me hicieron un cargo duplicado que solucione directamente con mi banco.

Best service ever. Staff was so friendly and attentive, especially Mario. Absolutely perfect. Will definitely go back. Property was amazing.

Best service we have ever received. Staff was so friendly and attentive, especially Mario. Will definitely go back to this place. It was absolutely perfect. No complaints whatsoever

En general es un buen hotel, las habitaciones son lindas y las vistas valen mucho la pena. El personal de recepcion es amable. Los meseros son un poco lentos en atender, y a veces confunden ordenes. El bar de playa es un poco lento de igual manera. Pueden mejorar su equipo de gimnasio, mantener el aire acondicionado prendido seria de gran ayuda tambien. El servicio de taxi que ofrece el hotel es caro, ya que se llevan una comision por servicio. Si tienen la opcion, usen indrive o didi, que es lo que mas se usa en este lugar. A menos que esten cortos de tiempo. El menu del restaurante es limitado pero es rico.

Beautiful property. We would stay again! The only problem we had were the mosquitos. They are very bad so beware and be prepared. Especially if you’re renting a bungalow — We have welts on our faces and arms from them. The hotel staff was kind and gave us spray but, the mosquitos were still really bad even with spray. The pool and beach club were really nice experiences and the staff was incredibly kind and helpful. Beautiful views!!

Excelente lugar! Todos amables y súper atentos

Muy bonito hotel y personal muy amable y servicial

Besides experiencing a smell issue in our room caused by a sewage failure. all was good

Great stay

Muy lindo y tranquilo.

Es un hotel hermoso, con una playita muy cómoda, una alberca limpia y suficiente. El único detalle que nos incomodó (y mucho) fue que el día que bajamos al club de playa no nos dejaron ocupar una tumbona que porque estaba reservada para un grupo de 8 personas, había 2 disponibles. Si eran 8 personas evidentemente no eran huéspedes del hotel, estuvimos una hora en el mar y nunca llegó la supuesta reservación. También tengo que comentar que las bebidas en la alberca eran muy pequeñas, pedimos una cuba libre y el vaso era como de 300 ml. Todo lo demás excelente, encantador y el personal amabilísimo.

Excelente vistas

We loved every moment here. We will definitely come back next year.

I would definitely go back there. Beautiful place and all the stuff very friendly and attentive

Hotel is amazing. Staff was extremely helpful in making it memorable, service was very attentive and it was easy being there. Loved the beach access and beach club available to guests. Breakfast was great in the mornings. Will definitely return on our next trip and HIGHLY recommend.

Beautiful, clean, friendly

Las instalaciones están en excelente estado

Une bulle de bien être. Tout le personnel a été aux petits soins pour nous, toujours très aimable et serviable. L’hôtel est très délicatement décoré on se sent tout de suite transporté.

Me gustó mucho la propiedad, las habitaciones están muy bonitas y el ambiente es cálido

El lugar es tranquilo, la playa encantadora, el servicio extraordinario

ok- I put walkable- it is 2 miles into town. But it is a very nice walk. The town has done an unbelievable job creating this long path into town. The property was great. They know how to make good cocktails! Lastly, this could be the best town I have ever been too... not in Mexico... anywhere. Safe, clean, laid back. Truly a wonderful place with great people!

gRACIAS

una experiencia inolvidable, hermosa vista desde la alberca. Muchas tranquilidad.

Está muy bien ubicado con acceso y club de playa en El Caimancito. Las habitaciones son amplias y el área de la piscina muy cómoda y tranquila.

Access to private beach. Food and drink options on property.

I loved our stay at OH! You will definitely need a car to get to town but it’s a quick 10 min ride!

Cuando me puse en contacto con ellos, de pronto me dejaron de contestar! No supe nada de ellos varios días, y eso que diario los buscaba. Esto me puso muy nervioso por varios días.

The resort is beautiful. It is clean and nice. The rooms are big and very clean. Stuff are not friendly they are rude. The service is very slow. They have no one in the Weather reception or taking care of the facility at night time. So if you have an emergency you will have to figure it out on your own.

The hotel was absolutely stunning! The hospitality was incredible and very friendly. I plan on returning.

Great service, relaxing authentic

hotel di lusso ottimo servizio personale gentile vista incantevole sulla baia

Es un hotel caro y el servicio no es acorde. El personal, aunque muy amable, parece poco capacitado, distraído. En varias ocasiones tuvimos que pasar por recepción a firmar cuentas de cosas que habíamos consumido y no nos pudieron cobrar a tiempo por diferentes razones atribuibles al hotel. Se les termina el café a la hora del desayuno, por ejemplo. En cuanto a alimentos, el desayuno es apenas correcto, lo único que comimos en el beach club no estaba muy bueno tampoco. Los muebles son incómodos (enormes mesas y sillas en la terraza común, sillas de la terraza privada de la habitación), el agua de la regadera era muy difícil de regular. Pedimos hacer un early check in y nos sorprendió su nula flexibilidad, indicando que tendríamos que pagar 400 pesos por hora. Eso no es de un hotel del precio que tiene Orchid House. Por último, no es muy cómodo que el hotel esté lleno de personas que lo usan con day passes, justamente una de las ventajas de quedarse en un hotel de alta gama es el sentido de la privacidad que no tuvimos.

La peor experiencia de mi vida... Nos quedamos en uno de los bungalows, el aire acondicionado goteaba agua sobre la cama en gran cantidad. Desde las 7 AM UN RUIDAJAL por que se ponen a limpiar afuera y NO ESTAN AISLADOS. Todos los alrededores, tenían un tiradero de la obra (andamios, bolsas de cemento, tubos, pintura, botes... etc). Servicio, pésimo, tardaban de 20 a 30 mins. en llevarte una bebida, mala actitud, poca disposición, mala administración, se les perdió un ticket mío de alberca y me pidieron apoyo para volverlo a cubrir, por que se lo cobrarían a la mesera (mismo que pagué, para evitar tal situación). 15 minutos antes de que cerrara el club de playa, ya nos estaban sacando. Tuve una conversación con el gerente para hacer de su conocimiento toda la situación y le mostré fotografías, así mismo otro huesped escuchó y manifestó lo mismo muy molesto. Pedí la devolución de mi saldo a favor para cambiarnos de hotel y me dijeron que por ningún punto se podía ya que había reservado por expedia... me ofrecieron cambiarnos a otra habitación (supuesto mayor nivel) sin embargo, no dejaba de parecer una oficina con ventanas al estacionamiento, con un estilo que no tenía nada que ver con lo que buscábamos (pero no había opción). Su ineficiencia en mi cambio de habitación nos hizo perder una reserva en Azotea y me hicieron un cargo. Hoy casi un mes después me están hostigando con mails y msgs. con que se les olvidó cobrarme no se que cosa cuando yo deje todo liquidado...

The property was very beautiful but the employees service was not great . Food service slow plus didn’t have someone in the lobby 24 seven for anytype of emergency.

No people/service after 10pm. Unprofessional personnel. Very unorganized

Beatiful place but it needs to be more clean on the rooms and better service when you dining in

The property itself is quite pretty. The rooms are large and nicely appointed. The bar and kitchen staff were very friendly and accommodating. BUT...that is where the service quality ends. We went to the bar one evening at 9:30, only to be told that they were closed. The lobby is only staffed starting after 7am, so we weren't able to do a proper checkout. There is no restroom close to the pool or beach club. You have to walk to the lobby or across the parking lot. There does not seem to be any concierge or other service available to book tours or other activities. The rooms do not have irons, so you have to request one from housekeeping. But, the thing that REALLY annoyed me, was that they charged me 600 pesos in "damages" because one of the bath towels was dirty. I found this to be ridiculous. Overall I cannot recommend this hotel. I found that for the price, the services were minimal. I expected better.

la alberca

Ruidoso de noche y por el dia la alberca llena de personas que pagan daypass

No telefono en habitación, no suficientes canales de television, internet de mala calidad en la habitación

La propiedad tiene privacidad y calidad, el personal del hotel es muy atento. Al club de playa le falta ser majorado en instalaciones y servicios, especialmente al cliente, los camastros estaban ocupados con clientes de day pass y nosotros pagamos muy bien como para tener preferencia y exclusividad y tuvimos que esperar varias horas y ni siquiera nos avisaron hasta que seguimos insistiendo.

For being one of the most expensive hotels in La Paz it was a bad experience.The customer service was horrible they looked mad all the time and took for ever to get a drink made. The bungolow rooms look really cool on their website but A/C was not working and also leaking on our bed. (It was 109F) so yeah that wasnt fun. The lighting around the bungolow was pretty and i tripped and cut my toe pretty bad. This is the first time i write a negative review and sucks that it had to be in La Paz

Es un hotel PÉSIMO servicio. Vamos a empezar porque en la app de hoteles.com nos vendieron un cuarto que decía "comming soon" (pensando que sería igual a todo lo que tienen) y para nuestra sorpresa, no tenía NADA que ver con el hotel original. Son unas cabañas que hicieron bastante chafas. El personal no tiene idea de nada, uno te toma la orden, el otro trae la comida, otro la bebida , otro el ticket. Tienen un desastre . Jamás y eso que viajo muchísimo , jamás en ningún hotel había visto tanto desorden en un personal, te hacían firmar mil tickets que porque la cocina es independiente, la propina en otro ticket, etc. Les pedías algo de tomar, no te lo traen. Tenía una gotera de AC en mi cara, todas las noches me despertaba porque ne caía agua en la cara. Nos despertó una persona de ahí pisando latas a las 6:00 am otro día otra persona haciendo ruido con las piedras. De verdad es un MUY mal hotel. Incluso puede quebrar. No lo recomiendo a NADIE , jamás iría a otro hotel de ellos.

Muy lindo hotel; me encantan las habitaciones y la alberca. El restaurante tiene comida riquísima! Recomiendo el omelete con camarón.

Excellent customer service!! Facilities very clean! I highly recommend this place!!!

The only thing we experienced that was frustrating was the very weak/limited WiFi in our room. We needed to make transportation arrangements, daily plans, and communicate with family and this made it very difficult.

Pros: quiet boutique hotel, swimmable beach, spacious suite, free parking Cons: - This was not a 5 star hotel - service was cold and at times it felt like we were annoying the staff if we asked for breakfast or any general questions. When we checked out, instead of asking how our stay was, the front desk clerk told us to wait while they did a security and housekeeping check on our room - I’ve never experienced this and it was an annoying inconvenience. - We had an ocean view suite for $480/night and several things were broken in the room - the steam shower, the ceiling fan, and the ac unit in the bedroom (they had a wall unit in the living room area but it wasn’t powerful enough to sufficiently cool the bedroom on the other side, which meant we had to sleep in a warm room (temps were 74-99). No apologies or offers to make it right, just a text reply to confirm that yes these items are broken. The toilet flush panel broke as well but at least they fixed this. Overall it seems that they’ve let things go over the years. - Beach club was an exaggeration - they had about 8 teepees and it was open to the public as well. Luckily we were there during a quiet week, but I imagine these would fill up quickly during busy season. - No shaded seating by the pool - Included breakfast was a bit of fruit, tiny store-bought stale muffins and a small scoop of yogurt with a teaspoon of granola. We had a car so didn’t spend all day there, but they need to make service and amenity improvements.

incredible hotel, the service, the facilities, cleanliness, I have been to La Paz several times and it has been the best stay

Staff was overall polite. Property was underwhelming!

We splurged and booked the presidential suite, it was absolutely gorgeous with incredible panoramic views, it was clean and comfortable. However, apart from that, it’s hard to imagine the staff managing to make our experience worse. The service was slow and we were continuously made to feel like we were an inconvenience to them. I could go into detail on every interaction but there were too many to get into, our friend who was also staying had an identical experience. It was hard to understand, because the place was spectacular but everything just made us feel unwelcome.

The service is terrible

Es dificil escoger un Hotel en la paz. Tines distintas opciones según la ubicación que prefieras. Creo que esta fue una opcion perfecta si quieres desconectar y huir de la vida nocturna que hay ahora en el Malecon. Estuvimos ahi la Primera noche y se oia fiesta y gente todo el Tpo. Aca estas mas lejos pero en Paz. Tienes vista y acceso directo al mar. Una linda alberca y distintas areas para descanzar y comer. Las camas son excelentes. La TV incluye Netflix y la comida es muy rica. Es limpio y el servicio es excelente. Que mas necesitas? :)

El hotel es una belleza, la comida deliciosa, el trato que te dan es excepcional, es un hotel en el que jamás tienes dificultades para encontrar un buen camastro, una mesa bien ubicada para comer con vistas espectaculares, muy satisfechos

Orchid House es una propiedad muy bonita , todas las personas que trabajan ahi son muy amables ! pasamos unos dias muy relajados ! lo recomiendo muchisimo .

Beautiful property.

Beautiful location and overall property. Very friendly and helpful staff. A few issues with booking outside travel and rides. Shower head and bathroom electrical outlets were an issue but overall a beautiful stay.

excelente hotel con una bella alberca con frente a la playa. la gente muy servicial aunque siento les falta capasitación.

privacy, location, landscape, is all excellent, everybody, food, drinks, congratulations !!!! you are awesome!!! super nice and exclusive, we loved it!!! thanks!

Great boutique hotel with amazing ocean and sunset views. Staff was great and very helpful. Cant wait to go back

Staff was the most polite, helpful, and on top of everything we could need or ask.for

Muy agradable hotel y muy bien ubicado!

one of the most pleasant and attentive staff i've experienced

The room has NO air conditioning The toilet doesn’t work Bad experience The staff vey good I’m not coming back

Top notch the best place to stay in La Paz! Staff is just amazing and really great hosts. There is a really nice snorkeling on the property beach. Please be respectful do not touch or take anything from the ocean stay off the reef as they are trying to assist in regrowing the ecosystem. The resort should take action in informing the guests about this to ensure its well being.

El servicio es increíble, uno se siente como en casa cada día. Es uno de los únicos hoteles que tiene playa en La Paz, acceso directo y vista panorámica. Los espacios son súper amplios y privados. El día que me case, quiero que sea ahí.

I really recommend this place, breathtaking Oceanview, the staff was always so kind and helpful, the rooms were very comfortable and clean. Nothing like having some nice food and drinks in a private beach in Mexico. Overall, an insane and very relaxing experience. I am definitely staying here again.

Very Beautiful place, customer service was amazing, paying attention to every detail. It has an incredible Oceanview, and the food is delicious. The rooms are very spacious and clean. Overall, a very enjoyable experience. They even picked me up from the airport with no extra charge, it all was smooth and easy.