Parque Chuyaca
Parque Chuyaca, Osorno, Provincia de Osorno, Chile- Park
English
Hotels in Osorno7.8Very Good(105 reviews) 
67% match
66% match
65% match
Hotel Mackenna
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About this hotel
Convenient Location
Hotel Mackenna, located in Osorno, provides a perfect stay with easy access to Canal Bajo Carlos Hott Siebert Airport, just 6 km away.
Comfortable Rooms
Each room at our hotel is designed for your comfort, featuring a desk, flat-screen TV, private bathroom with free toiletries, shower, and a hairdryer. Guests can also enjoy the convenience of a wardrobe and kettle in every room.
Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, room service, and complimentary WiFi. Start your day right with a delicious buffet or American breakfast offered at Hotel Mackenna.
Book your stay now at Hotel Mackenna for a memorable and comfortable experience.
Nearby Attractions
Plaza Pedro Aguirre Cerda
Plaza Pedro Aguirre Cerda, Osorno, Provincia de Osorno, Chile- Park
Caballo Sudamericano
Caballo Sudamericano, Parque Chuyaca, 529 0000 Osorno, Chile- Memorial
Tigre dientes de sable
Tigre dientes de sable, Parque Chuyaca, 529 0000 Osorno, Chile- Memorial
Estatuas Gonfoterio
Estatuas Gonfoterio, Parque Chuyaca, 529 0000 Osorno, Chile- Memorial
Monolito Masonería
Monolito Masonería, Ciclovía Alcalde René Soriano Bórquez, 531 0847 Osorno, Chile- Memorial
Parque Chuyaca
Parque Chuyaca, Osorno, Provincia de Osorno, Chile- Park
Parque Pleistocénico de Osorno
Parque Pleistocénico de Osorno, Parque Chuyaca, 529 0000 Osorno, Chile- Attraction
Plaza de las Banderas
Plaza de las Banderas, Osorno, Provincia de Osorno, Chile- Park
Plaza Alerce
Plaza Alerce, Osorno, Provincia de Osorno, Chile- Park
Plaza del Obispado
Plaza del Obispado, Osorno, Provincia de Osorno, Chile- Park
Sitio Pilauco
Sitio Pilauco, Río Cachapoal, 531 0847 Osorno, Chile- Viewpoint
Pilauco Bajo
Pilauco Bajo, Río Cachapoal, 531 0847 Osorno, Chile- Site
Sitio Paleontológco Pilauco
Sitio Paleontológco Pilauco, Río Cachapoal, 531 0847 Osorno, Chile- Site
Don Luis Apolo
Don Luis Apolo, Patricio Lynch, 531 0847 Osorno, Chile- Statue
Plaza Del Alba
Plaza Del Alba, Osorno, Provincia de Osorno, Chile- Park
Plazuela Fray AntonioRondon
Plazuela Fray AntonioRondon, Osorno, Provincia de Osorno, Chile- Park
Bandejón Central Juan Mackenna
Bandejón Central Juan Mackenna, Osorno, Provincia de Osorno, Chile- Public Access
- Park
Plaza Suiza
Plaza Suiza, Osorno, Provincia de Osorno, Chile- Park
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Secured parking
Garage
Bulk dispenser for toiletries
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Facilities for disabled guests
Ironing service
Car hire
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Lower bathroom sink
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Room Types
Standard Double Room
Up to 2 guests19 sqm2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a private entrance, a wardrobe, heating as well as an inner courtyard view.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
19 sqm
Courtyard View
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerDeskFanPrivate bathroomHeatingPrivate entranceElectric kettleWardrobe or closetOutdoor dining areaEntire unit located on ground floorToilet paperTrash cans
Superior Double Room
Up to 2 guests18 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, a mini-bar, a flat-screen TV and an outdoor dining area. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskFanPrivate bathroomHeatingElectric kettleWardrobe or closetOutdoor dining areaToilet paper
Superior Triple Room
Up to 3 guests20 sqm3 Twin bed (90-130 cm wide)
Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. Featuring an outdoor dining area, this triple room also provides air conditioning, a mini-bar and a flat-screen TV. The unit offers 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskFanPrivate bathroomHeatingElectric kettleWardrobe or closetOutdoor dining areaToilet paper
Superior Quadruple Room
Up to 4 guests20 sqm2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. Boasting an outdoor dining area, this quadruple room also features air conditioning, a mini-bar and a flat-screen TV.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskFanPrivate bathroomHeatingElectric kettleWardrobe or closetOutdoor dining areaToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(105 total)
Provider-sourced guest reviews.
7/10
Reviewed Apr 2, 2026Le prix ne correspond pas du tout au montant annoncé sur votre site +25'%
10/10
Reviewed Mar 20, 2026Todo
10/10
Reviewed Mar 13, 2026El desayuno
Se filtraba agua al ducharse y acústica de habitaciones deficiente.
9/10
Reviewed Mar 9, 2026Muy buen desayuno.
10/10
Reviewed Mar 5, 2026Me pareció excelente que el hotel tenga restaurante
Que falta un frigorífico bar en las habitaciones
9/10
Reviewed Mar 3, 2026La atención del personal
Solo el WC, que corria el agua generando ruidos constantes.
10/10
Reviewed Feb 8, 2026Atención personalizada
Ciertos detalles con aire acondicionado y servicios de televisión
10/10
Reviewed Jan 29, 2026El personal
El desayuno
8/10
Reviewed Jan 27, 2026Buen desayuno. Buena ubicacion.
Elbaño de lahabitacion se veia muy limpio, pero emanaba un fuerte y mal olor por las cañerias, del lavamanos y ducha.
9/10
Reviewed Jan 20, 2026desayunos exquisitos
falta papel higiénico en los baños
6/10
Reviewed Jan 20, 2026La señorita de la recepción y las chicas del comedor, muy atentas y amables
La puerta no cerraba. Dejaba aire x arriba y x abajo. La dicha super chica y el pis parecía q se hundía
9/10
Reviewed Jan 19, 2026Bien ,solo falto un asensor
No nada
9/10
Reviewed Jan 19, 2026Excelente desayuno, cosas dulces y variadas
mejorar la disponibilidad de agua en dispensador de agua caliente en espacios comunes
9/10
Reviewed Jan 19, 2026Ubicación y que tenga estacionamiento
La calefacción de aire acondicionado a mi no me gusta
10/10
Reviewed Jan 3, 2026Hotel que cumple con lo necesario para un descanso ameno y agradable. Limpio, ordenado, habitaciones con aire acondicionado, nevera, TV, buenas duchas, camas amplias y cómodas. El desayuno muy bueno también. Excelente relación precio-calidad.
7/10
Reviewed Jan 3, 2026Desayuno excelente
El baño
5/10
Reviewed Dec 31, 2025El desayuno bastante variado y el personal muy agradable.
Ducha mal estado, se llenaba de agua el desagüe, pieza vieja, ruidos se escuchaban todo de las otras habitaciones, hasta el caminar.
8/10
Reviewed Dec 18, 2025Tiene algunos detalle omo falta de luz o aplique en el baño frente al lavavo.
Puedo decir muchas cosas, pero estubo bien todo, especialmente la atención del personal, tanto del hotel como del desayuno y cena.
9/10
Reviewed Nov 21, 2025La amabilidad del personal. El estacionamiento.
Que no tuviera ascensor...ya que mi esposo está operado y la habitación que había seleccionado estaba en un tercer piso y había que acceder por escalera. Pero enseguida nos ubicaron en otro lugar, cómodo, cercano y agradable.
6/10
Reviewed Nov 19, 2025Rien
Loin du centre. Le restaurant n’est ouvert qu’en fin de semaine. Bruyant
6/10
Reviewed Nov 10, 2025Desayuno exquisito
Mi lavamanos estaba tapado.
4/10
Reviewed Nov 10, 2025La ubicación, el tamaño de la cama, las habitaciones superiores son mejor.
La recepcionista que estaba el día sábado cuando llegamos muy apática, consultamos por la cena de esa día y disponibilidad y la respuesta fue ahí está el papel donde sale lo que tiene relación con la cena, cero esfuerzo en vender el servicio buffet que es del mismo hotel. El hotel con una mala relación precio calidad, en el pasillo de nuestra habitación mucho olor a alcantarilla, la ducha tapada, se rebalsaba de agua y no tienen ni siquiera jabón como signo de cortesía en el baño, debes de llevar todo ya que solo hay un confort. El desayuno cumple, pero no destaca.
1/10
Reviewed Nov 8, 2025Nada
Habitacion muy sucia, con olor a pata la cama.
8/10
Reviewed Nov 7, 2025Las habitaciones superior
La habitaciones del fondo
5/10
Reviewed Nov 7, 2025La atención del personal buena.
Las habitaciones no eran aisladas, escuchabas todo de afuera y de las habitaciones de los costados, no estaban muy limpias y el restaurante era caro para lo que era.
7/10
Reviewed Nov 3, 2025los ruidos , se escucha todo de otras habitaciones y de los pasillos el desayuno bufet era muy basico
8/10
Reviewed Oct 29, 2025El restaurante muy rico todo desayuno y cena buffet.
La habitación elegida en la aplicación fue de dos cama singles y una doble y la habitación otorgada tenía 2 camas dobles, pero lo más desagradable fue el olor a humedad proveniente del baño
3/10
Reviewed Sep 15, 2025demasiado ruido , y muy helado
7/10
Reviewed Sep 9, 2025me gusto la relacion precio del alojamiento, pero lo que mas me agrado fue el desyuno...completisimo¡¡¡
la comodidad de la habitacion no es muy buena, es chica, no tiene minibar y en el baño se nos tapaba la ducha..
3/10
Reviewed Sep 4, 2025Buen desayuno y buena ubicación del hotel
La pieza tenía olor a humedad, la ducha estaba tapada y el baño también tenía muy mal olor
9/10
Reviewed Sep 2, 2025El desayuno muy bueno
Los dormitorios los muebles para guardar la ropa muy descuidados, sin puertas
8/10
Reviewed Aug 24, 2025Ubicación del hotel es de facil acceso, cuenta con estacionamiento.
Instalaciones en el caso de la habitación que utilicé, tenia la puerta del shiwer sin los topes por lo que la puerta quedaba abierta. Al ser un baño pequeño, se mojaba el piso
7/10
Reviewed Aug 18, 2025El servicio y buena disposición del personal del hotel y restaurante.
El olor a alcantarilla del baño.
5/10
Reviewed Aug 18, 2025Sin comentarios
No todas las habitaciones son iguales. Nos tocó una habitación que si bien contaba con imágenes en la web las mismas estaban mezcladas con las luminosas pero específicamente la nuestra no llegó a ser lo que esperábamos. El restaurante debe pulir más el manejo de los tiempos desde el ingreso (puede ser que sean nuevos y con falta de experiencia) pero pueden mejorar
1/10
Reviewed Aug 10, 2025Nada pésimo
Nada pésimo
9/10
Reviewed Aug 10, 2025Tamaño habitación y bien calefaccionada
Ducha un poco pequeña.para alguien alto, habitación un poco oscura ya que da a un pasillo la ventana por lo que hay que tener cortina abajo para privacidad
8/10
Reviewed Mar 18, 2025The room is clean and bright from the natural light off the windows. Coffee and tea are available throughout the day. Good breakfast . Friendly and helpful staff.
Traffic noise constantly.
8/10
Reviewed Feb 11, 2025Very good and comfortable hotel, would recommend staying here. Rooms are spacious and clean. Plenty of space to park your car. The breakfast is one of the best and most varied I have seen with many nice cakes and sweets.
There was some confusion about the price, with multiple prices being mentioned and in the end the receptionist made me pay the IVA, which I do not have to pay as a foreigner. Would have given a 10 if it wasn’t for this.
8/10
Reviewed Oct 11, 2024Location
Location
8/10
Reviewed Jun 18, 2024Overall is a nice place to stay, good breakfast !
Kind of far from the city center though
10/10
Reviewed Mar 18, 2024My wife and I particularly appreciated the staff. They were all friendly and enthusiastic about providing us the very best service possible. Hismar Gonzalez has our special thanks for going out of her way to help us; in her, Hotel Mackenna has an outstanding employee.
We were completely satisfied with the hotel, so have no complaints.
10/10
Reviewed Dec 29, 2023Very nice place fit our needs perfect
8/10
Reviewed Dec 21, 2023Ten minute taxi ride from airport. Room was comfortable. Breakfast offered choices including eggs. Several restaurants in the area.
Located on a busy main road.
7/10
Reviewed Dec 10, 2023bTh size awfull
shower
8/10
Reviewed Sep 10, 2023location is good . good breakfast. it is ok for a couple of nights.
one room was with bad smell from bath sewage
10/10
Reviewed Apr 23, 2023Not the first time staying here, the place made a very positive impression, staff are super friendly and made us feel very welcome. Rooms are very comfortable with Air-con / heating. Breakfast is plentiful and very tasty too. Supermarket over the road, short walk to town.
3/10
Reviewed Apr 15, 2023The Braekfast. The design.
They over charged me and lied to me. They charged me VAT although Im not a Chilian citizen, then they told me that booking gave them this price and that I hace to contact booking for the refund, when specking to booking- the hotel told them that I signed the receipt so it means that I knew how much Im paying... On top of that, the charged extra 2500 for the credit card, they said its a "card fee" and it has nothing to do with them directley, but nowhere else in chile I was charged extra for using the card. Covid hurt a lot of businesses, but at the even of the day it doesnt allow you to take advatage of tourists. Facilities: The room was VERY noisy since its located right on the highway, the curtins was so thin that light came in constantly, and we had a light pole right outside the window so it was uncomfortable to sleep. Also, they have very few power outlets in the room. No shower curtin or door. Bottom line: for the price (even before the over charges) you can definetley get something much better.
10/10
Reviewed Mar 30, 2023Lovely secure place to stay, the rooms were very clean, warm and had tea and coffee making facilities. The staff are welcoming and friendly, made us feel like we were with friends. Good parking for our motorcycles, breakfast was good too. Would indeed stay here again if we need to.
10/10
Reviewed Mar 23, 2023clean and friendly staff
the sink of my shower was blocked
6/10
Reviewed Mar 14, 2023Brilliant reception staff - nice room - good for airport
Breakfast - paid extra - total rip off - dont buy it 8 dollars for a piece of tiast with ham OR an egg - not bith !! Rubbish coffee from sachet all stuff you could choose was wrapped in cling film so you couldnt get to it - mean stingy rip off - dissapointed
10/10
Reviewed Mar 8, 2023Eggs made at request, great bread, fruits, juice etc., good coffee, and well attended.
10/10
Reviewed Feb 23, 2023Great experience, the most I value was the comfortable bed and the good shower, essential on any stay to me, and they surprised me with free coffee on the room
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Desayuno excelente
- •Amabilidad del personal
- •Ubicación del hotel
Areas to consider
- •Ruidos en la habitación
- •Falta de higiene
- •Duchas en mal estado
Cleanliness
7.01/10Several mentions of unclean rooms and odors from rooms.
Service
8.98/10Positive feedback on the friendliness of the staff.
Location
8.02/10Some favorable comments about location, but noted it was far from the center.
Room Quality
6.97/10Issues with noise and room conditions were prevalent.
Amenities
7.5/10Basic amenities provided with some positive mentions of breakfast.
Value for Money
7.46/10Mixed reviews about pricing compared to quality.
Food and Beverage
8.51/10Overall positive remarks on the breakfast.
Overall Experience
7.98/10A mix of positives and negatives resulted in a fair average experience.