Surya Hotel

Fuimos entre semana, así que el hotel estaba casí vacío, la alberca estaba suficientemente grande y el jacuzzi fenomenal. Tienen fogatero muy bonito y romántico. La ubicación es excelente; justo al lado de la carretera cerca de todo. El personal muy amable y atento

No ofrecen frigobar ni microondas. Hay que pedir copas y sacacorchos a recepción

Appearance was very nice. Rooms were clean, but did need to air it out due to strong smell of pinesol on arrival. Breakfast was excellent. Pool was especially nice because we were experiencing a heat wave. Staff is very nice, lobby was nice.

Honestly everything was pretty great. It’s just very pricey, so that raises your expectations. Given the price, I expect everything to be perfect. So for nit-picks, a piece was missing from the faucet in the bathroom sink, so the water sprayed everywhere except down under the spout. A handle fell off in the bathroom, but I had tools so it was an easy fix. My wife complained that the bedsheets were rough. No hot water in another room for my son.

Beautiful place with very nice landscaping, beautiful pool too

Bed was very squeaky every time you get in/out of bed

Great breakfast: delicious cactus dish and coffee. Room was clean and spacious. Felt safe with a 24 hour guard at the front of the premises of the property. Pool was clean and large. Receptionists were very welcoming and kind. Highly recommended.

La ubicación

La atención

Muy tranquilo y lindo

Falta staff disponible/ horario de restaurante en fin de semana cierra temprano y no calientan el jacuzzi prácticamente durante el día

Cleaning

the food. for breakfast was outstandig!!!!!! will be back 100%

La ubicación.

La habitación que nos dieron estaba en la parte de atrás del complejo, y a pesar de que la habitación esta cómoda, queda lejos de la alberca/Jacuzzi.

The staff at the front desk was extremely friendly and accommodating. Our room was clean and spacious.

Clean room and beautiful property. We were only there for a night, but we look forward to returning for a longer stay.

Valle de Guadalupe está súper calmado

Great place outside the city. Amazing get away and to disconnect. Keep in mind transportation is limited and there’s nothing else there unless willing to drive miles.

The room was very clean, quiet and safe. Excellent staff very friendly and helpful.

i would stay there again

Overall Surya was lovely! We had a great stay . The grounds were beautiful and the staff was wonderful ! There were a couple of things we felt needed improvement. The pool was full of dead bugs and needed to be cleaned regularly

Really enjoyed our stay. The staff was wonderful and very accommodating. Would book again!

We stayed at Surya for the weekend for the reasonable rates over a quick trip. There was another large family staying there and were in the common areas singing by the fire pit so it was very noisy late into the night. I would recommend having a cutoff for noise in the common areas from 10pm-7:30 am so that the rest of the guests could get some rest. Other than the noise levels at night, our stay was great overall.

Very nice property, good service

My second time staying here and I love it. Very helpful and welcoming staff.

Eata muy limpio el lugar, sus trabajadores súper amables, lo malo es que cierra todo muy temprano y los restaurantes o lugares a la redonda quedan muy retirados. Pero de ahí todo excelente

Small boutique hotel Room was very clean and pool and lounge area was perfect for a relaxing day. Was unable to try the restaurant but the Rose wine was exceptional. Staff went above and beyond to accompany us.

Excellent!

It's a good option to enjoy a quiet, affordable and comfortable stay in the wine valley of Guadalupe, Baja California, Mexico.

A lovely respite in the Valle de la Guadeloupe. Comfortable, modern room, good food and lovely pool. Wine is so so.

The hotel is clean and the service is pretty good.

Property was really nice, Pool was really great, Staff was very friendly and the Rooms had a nice modern like decor.

Pool is nice and around the place

Great location, property is great for the price

Big room with a vineyard view. The pool area was lovely.

Nos gustó mucjp

Location

Empty, not clean every day, WiFi doesn’t work

The food was so good, wine was the best in Valle. The fireplace is so cozy with a bottle of one of their reds, the Tempranillo was our favorite. The rooms are comfortable, the only thing was we came in March and you had to tell them ahead of time to warm up the jacuzzi. The jasmine as soon as you walk into the property was so nice and the staff are super friendly.

Nothing. Didn’t stay. No power . This facility refuses to work with bdc for a refund after over a month

Lack of response after no power and no amenities so I never stayed

The staff was very friendly, the room was absolutely clean, only thing I would suggest having in the rooms would be disposable cups. Other than that, we enjoyed our stay very much

You can hear the semi- trucks passing on the highway

We have stayed at Surya twice on weekdays and had the place mostly to ourselves. We went to the Valle for some fine dining and to celebrate our anniversary. Surya staff are very accommodating, a nice pool area and the quality of service is quite nice for the price. We will be back!

This place was Beautiful can't wait to go back again. The manger and the staff were fantastic. Also if you stay 2 nights the third night free until the end of may

excelent place to stay

Everyone was friendly and attentive

This review is for the vineyard suite: Honorable mention to the staff, the dynamic duo: Josue & Paulina who made our stay exceptional—went above and beyond. The food, wine, hospitality, & the service were just amazing. Special mention to Alex, the winemaker(s), security, groundskeepers & the cleaning staff for always making sure everything was taken cared of, ensuring the hot tub was a perfect temperature (pls. request 4 hours before use), wonderful wine tasting by the fire pit (from their own vineyards) & our immaculately cleaned room. Our experience in Baja Mexico was more special because of the staff. The wine, the food just delicious and without even leaving the hotel. The grounds are well kept, rooms clean. The only gripe I have is the hotel is next to the road which means noise because of traffic and the rooms are unfortunately not sound proofed.But heating & air conditioning & hot water pressure is great. Improvements: activities (vineyard tour, tennis or paddle court, bikes for exploring the vineyard the valley, room soundproofing, refrigerator & coffee makers (advertised in Expedia but lacking/unheard of). We felt very safe here. The property is well guarded. Will definitely return!

The property is nice, room was clean. There is restaurant. Located right off the highway which is nice compared to some of the other locations that are on terrible dirt roads. Property is family owed and looks like the owner lives onsite.

The property is off the highway, a paved road, and parking is needed. You park in the sandy dirt that tracks dirt and sand into your car and room because the room we stayed in was right in front of the parking area. We checked in on Valentine's Day. There was no hand soap in the container of the restroom and we ended up using a bar soap that was provided. About an hour after we check in we asked where the restaurant was and a younger looking girl working the front desk asked what did we want and we said we want to go to the restaurant and the young girl responds with tell me what you want because we are closing the restaurant, which happened to be at 7pm. We said we only want a drink and she said yes like what and I said I'm not sure that's why I want to go to the restaurant. We asked why is it closing so early and she stated we did not get any reservations for tonight "as in for Valentine's", so we are closing it early. So I say ok could you tell us where the restaurant is and the young girl responded back with an attitude that she is pulling up the drink menu and that she already asked me what we wanted. I was surprised by her response and decided I didn't want to buy a drink there after all. We ate breakfast at the restaurant and the food was ok. Not the best but the price is decent. I would stay there again but it won't be my first option. The young adults they have working may be the owners children and I feel customer service is lacking. We observed a woman at the front desk waiting around to speak to someone because both of the young adults left the front desk unattended for a while during check in. During check out time which is by 11am there was no one at the front desk and the young man who was serving in the restaurant seemed to be the same person assigned to checking people out of the hotel. It's a nice property to stay at but the service needs to improve.

The Tempranillo is superb at this winery. The main reason I go here. Staff is super nice also.

Hot water runs out when many guests are using at the same time. We waited and staff let us stay as long into the next day as we wanted, Shower quickly became hot again.

All was good except the part where it takes a while for the hot tub to be ready. If you wan to use it the same day you get there make sure you call in before checking in so they start prepping it

The staff was friendly and the food in the little restaurant on sight was fabulous.

The hotel felt a bit like a ghost town. Granted the Valley was pretty quiet overall, but despite the hotel apparently being pretty booked out, we were the only guests in most places most of the time. They could do more to make the place lively. The pool area is super cute and with some nice music, and more attention to the set-up it could be a great hang out area that would attract more people to stick around.

Surya might be our new favorite hotel. Staff was absolutely lovely and kind, the room was spacious and clean, the hotel was quiet, and we felt so safe and comfortable the entire trip. We unexpectedly had to bring our dogs with us on short notice, and the hotel not only accommodated them but gave us a larger room so we'd all be more comfortable, and even the dogs felt right at home. We would absolutely come back to Surya again and would recommend this to anyone looking for a clean, comfortable, centrally-located hotel in the Valle.

Will definitely return!

Todo muy limpio y muy buen servicio.

I was under the impression it was adult only, the pool was always crowded it was hard to get a pool chair

Very clean rooms and property! And nice! The only one thing would be nice to have a heated pool

This amazing family owned winery was well maintained and very comforting. The staff was friendly and accomodating, the food and wine were delicious, and the safety and security measures let us relax while visiting the valley. It is close to many wineries and not to miss dinner establishments like Deckman's. We will definitely be back!

It’s nice if they have a Jacuzzi, but it would be better if they actually heated it

The Service we received was absolutely exquisite. We will for sure visit again.

Friendly staff, nice room

The heather did not work on freeziing temperatures weather, no front desk available, wifi not working, no phone in the room, no way to get in conctact for help

Beautiful and relaxing

¡Un lugar increíble para venir a relajarse

Súper relax súper nice

Nice small hotel with good size pool and friendly staff.

Modern and clean facilities. Great pool and jacuzzi

The hotel was comfortable and easy to find. Large room and bathroom. Breakfast was good. Very quiet place. Pretty pool area.

No soap, Shampoo or conditioner in wall dispenser. Low water pressure with delayed hot water. No real amenities. Robe tie was in closet, but no robe. No bar.

It is a nice plan to stay

The staff were very friendly and attentive. Very nice place to relax. Very closed to the main road.

Our room was facing empty lot was not good view. I didn’t notice mind. The whole property was very clean with nice vibes.

Loved it! Will stay again.

the hotel is beautiful and quaint. Rooms are large and the price is fantastic

There is not enough staff which is in general fine but makes it slow. If you wake up very early you have to drive to the front of the hotel to get anyone, but in general the hotel is lovely.

It's a very nice place with relaxing vibes. Room is ample size, modern with great A/C. Pool is refreshing and sparkling clean. Staff is very friendly. Many restaurants and wineries within 5 to 20 minute drive. Only downside is room 301 is adjacent to main road and cars can be heard as they pass by. Another downside is there isn't much going on with respect to on-site activities, food or drink service. Overall, the positives out weigh the negatives and I would certainly stay there again if the room is offered at a reasonable price.

Everything was excellent, friendly staff, and great location

Service and premises is all updated

Nice place for a weekend getaway, hotel is beautiful. Restaurant needs to improve the menu (very limited) and the dining room needs some decoration/ambient

The property is quite amazing, and the wine country in Baja is a must go. I booked this location based on the fact that there was a pool, resturant and a bar. The Room as spacious, the best was comfortable and the view of the vineyard was amazing. The TV had music selections which was must needed after coming back with a bottle of wine and a stay in conversation. The pool is good size and good for the number of rooms. The spa was not on, but I am not a spa guy. We asked for the fire pit to be turned on but I think it was ending the evening shift we we did not get to enjoy it. The location is close to the road, which meant listening to some engineer breaking and even some vibrations of the building. Not a huge deal but took away from the intimate feel. The resurtant was not open, and I am not sure I cared too much, too much really good food in the area. Basically it was a hand full of tables and the bar was based on the resturant use so it was not open at all, which was kind of a thing for me, wanting to meet and mingle at the hotel bar is a fav of mine. Typical to most Baja places the hot water was not great, expected actually. The fit and finish of the bathroom was ok, wear of course and looked a little worn. The staff was incredible. My advice is make sure you ask for water before its too late, into the later evening the desk is not attended. I dont know the area too well but I think there are a lot of options. Looks like I am running out of space

El lugar es increible y la atencion de paulina y Josue es excelente

Room was a bit dirty, no shampoo, door lock didn’t work and no coffee maker in the room as advertised.

The hotel was beautiful! Huge rooms with a modern feel. We had a great time with the family there and the staff was really helpful and attentive. We will be staying here again. Loved it!

Great secluded(ish) property. Room (vineyard view) was great.

Check in and check out was a breeze. Hotel amenities were so-so. Room was basic but clean. AC, hot water, smart tv were working. Wifi was a bit slow. Food at the hotel’s restaurant was great but pricey. The kids enjoyed the pool. Other than that there’s nothing else to do. So the place is great for an overnight trip out of town just to get away from the city but longer than that, maybe nah

Great location. Staff was great. Would definitely stay again.

Small boutique property, very beautiful. Limited dining times due to size. Very clean and safe. Staff was excellent and knowledgeable about the area. Very accommodating. The setting was beautiful. Food was delicious and wine tasting was great. Paulina the chef and sommelier was wonderful in serving and explaining the wines.

Very nice small hotel, good service from the staff. Very nice patio area. Unfortunately we were placed on a room on the very front of the hotel with no sitting area outside like the rest of the rooms. No water in the room was a negative as well. Everything else was fine.

Beautiful, quiet Valle de Guadalupe gem. Staff was friendly and helpful. Dinner and wine delicious. V comfortable room and amenities. Only one suggestion that breakfast service could start an hour earlier for travellers. We waited until 8 am and the kitchen still was not open. Another plus for us would be in room coffee service.

Amazing, visited with the family, place is super safe, quiete and beautiful, Staff is super nice!!, we did reservations for one night but decided to stay one more night, definitely will come back again.

Very peaceful hotel central to the wineries. Staff was friendly and very attentive!

Very tranquil place nestled in the middle of wine country.

It is a small and quiet property. Well thought out layout. Pool/hottub/firepit area very nice. restaurant and outdoor dining were both beautiful. Food was good and convenient. Staff were all attentive.

Wonderful stay. We’ll donitnagain

The price was too expensive and the room was too small. The bed was also very uncomfortable.

Great room, great service Had coffee but didn’t eat there so can’t speak to that Pool looks great We will be back!!

We stopped here on our way north towards the border. Hopefully we can go back in the future and stay a few days. The hotel is well cared for and the staff very helpful. Be patient with the hot water - it’ll get hot but it takes quite a while.

Great layout with pool, dining and room locations in a large courtyard area. Staff were excellent and very professional. We went during off season during the week and only one other couple was staying. Had it to ourselves. We will be back.

Beautiful property and excellent staff. We enjoyed our stay so much.

I wish I could leave a good review as I really wanted to love this property. The room was nice, we stayed in the king suite. The trash in the room had not been thrown away giving me the impression it was not cleaned properly. The private sitting area outside was covered in dead bees from the growing bee hive above us. I didn’t feel comfortable sitting out there with the bees buzzing around. There was no soap in the bathroom. Taking a shower was a task, I waited a good ten minutes for the water to get hot, when it finally did get hot it was scorching. It was difficult to get the barely trickling out water to a comfortable temperature. The water pressure is ridiculously low making it difficult to wash the soap from your body and hair. When i finally settled down for the night and got into bed I found a huge black bug in the bed! I reported this all to the staff and had the shower head replaced hoping for better results however it did not fix the issue. The other issues were reported but did not seem to raise any concerns for the staff. The restaurant was good but very overpriced. If you aren’t going to provide coffee in room as advertised, then it is absurd to charge $5.00 for a cup of coffee that most establishments provide their customers for free. Overall impression was not impressed for the amount of money spent.

This felt like a 5 star luxury hotel and service from ALL staff. I have never been more impressed and I travel and have stayed in many many places all over the world. I will be recommending this place to everyone I know.