シャングリラ
シャングリラ, 南銀座通り, Chuo Ward, Kumamoto, Shimotori 1-chome 860-8601, Japan- Attraction
English
Hotels in Kumamoto8.9Excellent(2,297 reviews) 
87% match
87% match
86% match
Sotetsu Grand Fresa Kumamoto
by Sotetsu Grand Fresa
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About this hotel
Modern Comforts and Convenience
Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.
Cozy Rooms with Amenities
Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.
Prime Location
Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.
Nearby Attractions
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濟々學同窓會創立百周年記念, 銀座通り, Chuo Ward, Kumamoto, Shimotori 1-chome 860-8601, Japan- Memorial
くまもと街なか広場
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花畑広場
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花畑公園
花畑公園, Chuo Ward, Kumamoto, 860-8601, Japan- Public Access
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小泉八雲旧居
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蓮政寺公園
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시청 14층 전망대
시청 14층 전망대, 熊本高森線, Chuo Ward, Kumamoto, 860-8601, Japan- Viewpoint
グラニットボール
Granite Ball, 熊本高森線, Chuo Ward, Kumamoto, Tetorihon 860-0808, Japan- Public Art
民生委員の父 林市蔵翁
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民生委員制度創設七十周年記念
民生委員制度創設七十周年記念, 行幸橋, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
清正公像
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熊本市立熊本幼稚園跡
熊本市立熊本幼稚園跡, 白川ちゃりんぽみち, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
熊本大学薬学部発祥の地
熊本大学薬学部発祥の地, 白川ちゃりんぽみち, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
小松原公園
小松原公園, Chuo Ward, Kumamoto, 860-8601, Japan- Park
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Important Information
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Wheelchair accessible
Lockers
Vending machine - drinks
Kid-friendly buffet
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Room Types
Superior Double Room Double Use
Up to 3 guests22 sqmQueen bed (151-180 cm wide)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Standard Twin Room Double Use
Up to 3 guests21 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Standard Double Room Single Use
Up to 2 guests16 sqmDouble bed (131-150 cm wide)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Superior Twin Room, Non Smoking (For Single Use)
Up to 2 guests23 m2
2 Large Twin Beds
252 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 32-inch Smart TV with digital channels and Netflix
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Mobile key entry
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Room details
23 m2
In-room amenities
TVAir conditioningHair dryerPrivate bathroomHeatingSlippersElectric kettleBidetToilet paperShampooDaily housekeepingBlackout drapes/curtainsFree WiFiDown comforterNo rollaway/extra bedsNo cribs (infant beds)
Deluxe Twin Room, Non Smoking (For Single Use)
Up to 1 guests29 m2
2 Large Twin Beds
319 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 32-inch Smart TV with digital channels and Netflix
Food & Drink - Electric kettle
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Mobile key entry
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Room details
29 m2
In-room amenities
TVAir conditioningHair dryerPrivate bathroomHeatingSlippersElectric kettleBidetToilet paperShampooDaily housekeepingBlackout drapes/curtainsFree WiFiDown comforterNo rollaway/extra bedsNo cribs (infant beds)
Superior Twin Room Triple Use
Up to 5 guests23 sqm3 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 3 beds.
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
3 Twin bed (90-130 cm wide)
Room details
23 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Deluxe Twin Room Triple Use
Up to 5 guests29 sqm3 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 3 beds.
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
3 Twin bed (90-130 cm wide)
Room details
29 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Two Connecting Twin Rooms
Up to 6 guests21 sqm4 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 4 beds.
Sleeps
Up to 6 guests
4 adults · 4 children
Beds
4 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersInterconnected room(s) availableAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cans
Comfort Double Room Single Use
Up to 2 guests17 sqmQueen bed (151-180 cm wide)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
17 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Deluxe Twin Room Double Use
Up to 2 guests29 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a sofa, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
29 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersSofaAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cans
Standard Twin Room Single Use
Up to 2 guests21 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 2 beds.
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Superior Double Room Single Use
Up to 2 guests22 sqmQueen bed (151-180 cm wide)
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Superior Twin Room Double Use
Up to 3 guests23 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, an electric kettle, a sofa, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
23 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersSofaAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cans
Standard Double Room Double Use
Up to 2 guests16 sqmDouble bed (131-150 cm wide)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Comfort Double Room Double Use
Up to 3 guests17 sqmQueen bed (151-180 cm wide)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
17 sqm
In-room amenities
ShowerTVAir conditioningHair dryerToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetLinenUpper floors accessible by elevatorToilet paperTrash cansShampoo
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,297 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 12, 2026乾淨整潔 員工服務態度超級好 地點離巴士總站 商店街都很近！
3人房的空間很大 夠放3個大行李箱 唯一缺點是沙發床偏小，適合小個子女生或小孩子睡！！
10/10
Reviewed Sep 10, 2026価格は安かったです。部屋は広くて快適でした。 アメニティも部屋近くにありよかっった
窓の外の景色があまりよくなかった
10/10
Reviewed Sep 1, 2026房間乾淨整齊工作人員非常親切
10/10
Reviewed Aug 24, 2026きれい！！しかもお部屋から熊本城が見えてとても良かった。スタッフの方の対応もすごくよかったです。 また熊本に行くときは泊まりたいです！
なし！
9/10
Reviewed Aug 24, 2026位置便利性
洗衣機數量比較少一點
7/10
Reviewed Aug 21, 2026下通りから近くて便利です
別にない
10/10
Reviewed Aug 20, 2026地點很棒 機場巴士下車後馬上入住 離上下通鬧區也很近 飯店櫃檯蠻新的 下次再來熊本會來入住！
10/10
Reviewed Aug 20, 2026朝食もとてもおいしかったし、ロケーションも良く、便利だった。ベッドの寝心地が最高に良かった。アメニティもそろっていて、とても満足した。スタッフも丁寧でしっかり対応してくれた。
強いて言うならば、朝食の熊本ラーメンが少し残念だった。馬肉に関するメニューがあると嬉しかった（煮物にはほとんど馬肉が見当たらなかった）。
8/10
Reviewed Aug 19, 2026清潔感と部屋の広さに満足
お湯の温度設定
8/10
Reviewed Aug 16, 2026市内中心部から。近いから良かったです。
無し
10/10
Reviewed Aug 10, 2026アメニティが充実していた
8/10
Reviewed Aug 5, 2026Excellent breakfast
10/10
Reviewed Aug 4, 2026飯店就在下通商店街旁邊，房間很大，舒適乾淨且隔音很好
無自己的停車場，但是會有指引到合作的停車場
8/10
Reviewed Aug 3, 2026Very nice hotel, staff were very friendly and always willing to help, breakfast was decent and location was excellent, room was good and comfy.
Nothing.
9/10
Reviewed Jul 25, 2026地理位置很棒很熱鬧，交通也很方便！
10/10
Reviewed Jul 23, 2026Location
6/10
Reviewed Jul 21, 2026隔音不好 半夜隔壁很吵 好險凌晨一點換房
7/10
Reviewed Jul 21, 2026繁華街に近く、便利も良く、 部屋もきれいで、清潔感があってよかった。
9/10
Reviewed Jul 21, 2026地點超級棒的，連通房型很方便空間大
地毯清潔度須再加強些
9/10
Reviewed Jul 20, 2026お部屋も綺麗で近くにコンビニやお店があったので助かりました。
8/10
Reviewed Jul 20, 2026クイーンベッドがとても良かった！
とくにないです。
8/10
Reviewed Jul 18, 2026ロケーション抜群
エレベーターの前の部屋だったこともあるが、夜中まで物音が気になった
10/10
Reviewed Jul 18, 2026地理位置超級好，停車也非常方便，櫃檯人員態度都很好，房間大小也很ok，cp值超級高，推薦給大家
8/10
Reviewed Jul 17, 2026部屋が広かった
受付が分かりにくい
10/10
Reviewed Jul 16, 2026ベットの硬さもちょうど良く、枕も2種類置いてあって、とても快適に過ごせました。
8/10
Reviewed Jul 14, 2026位於下通的尾端逛街非常方便
免治馬桶運作時都會有異味，味道不好聞
9/10
Reviewed Jul 13, 2026部屋が綺麗だった。
9/10
Reviewed Jul 13, 2026交通便利，房間乾淨整潔
10/10
Reviewed Jul 9, 2026위치가 좋았습니다. 필요한 모든것(어메니티 등)은 충분히 준비되어있고 쉽게 찾을 수 있습니다. 방도 넓습니다. 셀프 체크인/아웃도 편했습니다. 그 무엇보다 좋은 것은 친절한 직원입니다.
아무리 생각해도 없네요.
10/10
Reviewed Jul 8, 2026住宿地點離櫻町巴士總站走路不用10分鐘，非常方便。一樓就有7-11、商店街，非常熱鬧，買東西、吃東西也很方便。飯店的服務人員很親切、服務也非常好。整體而言，下次如果再來熊本，我會想再住這間旅館。
7/10
Reviewed Jul 7, 2026新しく清潔。効率的でバスセンターからも近くアクセスが良い。
辛子蓮根や熊本ラーメン、馬すじカレー等、御当地メニューに工夫が有るが、クオリティは普通で、連泊で楽しみにするレベルまででは無い。 また、トレーが小さく、お皿とのバランスが悪く、動線も良くないので、スムースに動けなかった。 雨振りだったので、アーケードの屋根がかかっておらず、傘の貸出等があると助かった。
10/10
Reviewed Jul 6, 2026飯店轉角就是下通商店街各種餐廳超商超市唐吉訶德都有，飯店對面拉麵好吃、備品超級齊全，沐浴清潔用品很好用，服務人員很棒，CO值爆表的飯店，自駕者附近很多停車場
房間新新的，但有一點霉味，散味一陣子
9/10
Reviewed Jul 6, 2026交通位置十分便利，住在這裡根本就不用開車到哪裡都很方便，附近吃的用品還有藥妝店都很多，完全滿足了全家的需求。
若早餐的種類可以在豐富一點就更好了。
8/10
Reviewed Jul 6, 2026広くて、ゆっくり出来ました。 朝食が美味しかった。
隣が建物だったので眺めが残念でした。
9/10
Reviewed Jul 6, 2026地理位置的交通非常便利，附近有勝烈亭，還有好吃的拉麵跟烏龍麵美食。滿足了美食跟購物的需求，全家都很喜歡這個住宿地點。
早餐的種類如果再豐富一點就更好了
10/10
Reviewed Jul 6, 2026早餐非常豐富，衛浴用品很豐富，地點超級棒家人讚不絕口，剛好遇到雨天，旁邊都是有屋頂的商店街，非常舒適，還在附近吃了評價很棒的燒肉和豬排，都是走路三分鐘可以到，走路十分鐘可以到很新的櫻町熊本百貨，超幸福的
10/10
Reviewed Jul 3, 2026The location was perfect about 5 mins walk of the covered shopping street from Sakuradori bus terminal. The facility was clean and very funtional and comfortable bedding and mattress. The staff were nice enough to provide all information and was helpful.
The breakfast was a bit too repetitive and less selection of western food choices. A foul order from toilet specifically was very unusual in A hotel at this level.
10/10
Reviewed Jun 28, 2026スタッフのかたもやさしく、部屋も綺麗でした。ユニットバスも広くタオルが気持ちよかったです。ベットの横にコンセント嬉しかったです。時計も可愛くてホッとしました。
特になかったのです。しいて言えば、使わなかったのですが、メモ用紙と、ペンがあるとうれしいかなぁ？。
10/10
Reviewed Jun 27, 2026朝食や部屋など含め良かった
無いです
8/10
Reviewed Jun 26, 2026房間很大 附近就是商圈很好逛
早餐有點普通 選擇很少
8/10
Reviewed Jun 24, 2026備品很足夠。地理位置也不錯
沒有停車位
9/10
Reviewed Jun 24, 2026服務人員nice ，備品齊全，地點很好，前往櫻町與下通購物都很方便
小小缺點：房間有一點點小，但展開28吋行李箱還是可以的
9/10
Reviewed Jun 23, 2026從熊本駅搭電車約10分鐘，位於上下通商店街附近，對喜愛逛街的人是非常方便的。
8/10
Reviewed Jun 22, 2026清潔感がある、スタッフも柔らかく対応いただけた
8/10
Reviewed Jun 22, 2026部屋のベットが大きかったこと、1回にアイス自販機があったこと、自動チェックイン機があったこと
製氷機が1回のみなとこ、部屋番号が発行されたルームキーに書いてないことぐらいです！
7/10
Reviewed Jun 21, 2026飯店位置位於鬧區
9/10
Reviewed Jun 21, 2026무엇보다 청결하고 어메니티 자유롭게 아무때나 가져다 쓸 수 있고, 나이트웨어도 편안하고 좋았습니다. 룸 크기도 혼자 사용하기에 작지 않았고 쇼핑가 신시가이에 있어서 사쿠라마치도 가까워서 위치도 좋고 직원들도 친절하고 모두 만족했습니다.
10/10
Reviewed Jun 18, 2026地理位置便利
10/10
Reviewed Jun 17, 2026朝食が美味しい、ロケーションも便利し、新しい施設
10/10
Reviewed Jun 12, 2026方便 房間乾淨 生活機能超棒
10/10
Reviewed Jun 9, 2026Well location
A bit far from the car park
8/10
Reviewed Jun 9, 2026綺麗だった
やや狭かった
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Friendly staff
- •Comfortable rooms
Areas to consider
- •Inconsistent parking information
- •Limited variety in breakfast
Cleanliness
8.79/10Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26/10Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3/10Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75/10Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28/10Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74/10Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79/10Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26/10Guests had a wonderful stay, with high levels of satisfaction evident in reviews.