Don Rafa Boutique Hotel & Residences

Beautiful aesthetic overall- without compromising on the necessities. Great combination of luxury and practicality

If I was to list anything (which is a struggle) my only comment would be the absence of utensils in the room, considering there’s a sink etc

The location is an easy drive from the airport. There is valet parking with attendants who are very nice. The hotel is unique and very beautiful-like a little jewel. The staff is very polite and accommodating. Our bed and room was extremely comfortable and clean. The staff stored our suitcases while we checked out and explored San Juan for a while. We took Ubers to Old San Juan. We were told the hotel is about 2 miles away from Downtown San Juan.

Please make sure there is a nightstand to both sides of the bed. Although the breakfast was very good, there were not enough sitting spaces to accommodate all the guests and the staff did not assist with this. The room seemed to clear out while I was eating so perhaps this is not much of a problem.

Don Rafa was beautiful! The breakfast area was gorgeous in the main lobby/bar area. The room was much larger than anticipated and very comfortable.

The room was very nice with good facilities. The hotel reception was very nice and the complimentary breakfast was welcomed. The swimming pool area was well kept and the views were very nice from the rooftop bar and pool.

We were located on the ground floor and the acoustics were terrible. It felt like everybody entering the hotel or in the bar was directly outside our door. The bartenders cocktail shaking was particularly loud and annoying making it impossible to sleep. Would strongly advise against having a room on the ground floor!

Die Freundlichkeit des Personals und die Lage

Das Bad in der Juniorsuite ist winzig, man kann sich kaum bewegen. Die Betten sind klein und durchgelegen. Das Frühstücksbuffet besteht größtenteils aus Fertigprodukten.

Cute decoration. Rooms were spacious. Free breakfast was very good.

I love the beautiful decor of the hotel. It was very clean and it always smelled very nice and it was pretty close to the airport.

what I did not like about the property was the continental breakfast. The staff during breakfast had a very nasty attitude and disposition. Also, I didn’t like how the rooftop was closed Monday and Tuesdays. They should put that in the website so you don’t book your room on those days also I did not like how the pool closed at 7 PM. I think the pool should not close until 11 so that way you can have time to hang out and I also didn’t like that. They did not have a sauna or hot tub at the pool. They didn’t have very much to do at all in the hotel itself. The hotel was beautiful, but no entertainment at all whatsoever and then I did not like that. They charge for parking the hotel itself is already pricey. I think everything should’ve been included with the price that they were charging for this hotel. I think it’s very overpriced

Prachtig hotel, zeer gezellig aangekleed.

Very comfortable and relaxing vibe!

The property was unique and had a lot of character. There was art on the walls and I loved the way the building was designed. The breakfast was good. I loved that you can’t get into the building without a room card. It was located by a grocery store and restaurants and a short walking distance from the beach.

Well this is t their fault but the elevator broke. They were apologetic and it wasn’t that big of an inconvenience.

Very well located, this boutique hotel stylish hotel has fantastic offerings: minutes walk or uber to beach, restaurants, OSJ, etc. , cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff. Beautiful interiors and fun art.

The gym space was too small for more than 2-3 people to work out and the breakfast offerings were a bit basic

Very stylish and nice

There are areas that need some TLC - like the rooftop area

Tout

La habitación de buen tamaño y la comodidad del colchón. Muy limpio y los trabajadores muy serviciales y amables. Siempre queriendo ayudar y con una sonrisa

No es que no me gustara pero el baño perdía agua desde la ducha y el inodoro se movía. Nada que no se arregle enseguida.

Everyone was very friendly. Alicia at the front desk was exceptional in remembering everyone’s name in our party. The bartender made a great expresso martini.

Bathroom sink was extremly small. Lighting was terrible in the bathroom. Bathroom fan that went on with the light was noisy.

Beautiful hotel. Near everything. Staff was wonderful

Pool is very small. Doesnt seem to be the same pool shown on booking. Limited seating limited shade as well

Vincent and all the staff were so accommodating and helpful! The hotel is beautiful, room was great and we couldn't ask for a better location to experience SanSe (easy in, easy out). Interesting artwork throughout the hotel. There was a beautiful flamenco show in the lobby one night and the continental breakfast buffet was a nice bonus. Special shout out for Vincent for saving the last leg of our trip!

Unique property in a great location

I booked this using points, so I can't speak to the value. I felt like it was totally worth it. This place looks exactly like the photos. It felt grand and intimate at the same time. It's a small boutique hotel and never felt noisy or crowded. Our room was right off the lobby which was really convenient for breakfast and catching Ubers. The room was lovely, with an amazing mattress that conformed to your body and beautiful floor to ceiling velvet curtains. We could hear the door next to ours when it opened and closed, but other than that, we didn't really have any issues with noise. All of the staff we interacted with went out of their way to help us without being asked. The continental breakfast that's included was a pleasant surprise and seemed like a step up from a regular hotel continental breakfast. The courtyard was very pleasant to sit and enjoy a drink and a book. We had no complaints and definitely would stay here again.

We stayed one day at the Don Raffa prior to our cruise in February. It was an amazing hotel. Wonderful art deco decor -very colorful -and the staff was exceptionally friendly. Our room was huge. I would highly recommend it to anyone. Front facing windows, however, can get a little noisy from traffic late night, but other than that, it was exceptional

Although the decor was very nice, there was definitely something strange about the rooms. The bathroom was less than two feel away from the head of the bed and had a sliding door that didn't close properly so no privacy at all. Also we had drinks in the lounge area before dinner one night and there was definitely something wrong with my scotch. Within 20 minutes my vision went black and my husband had to practically carry me back to our room!! I had only had two sips of the scotch and sent it back because it tasted weird. I wasn't drunk because I'd only had one other drink.

Loved the communication/check ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc. Staff was great, patient, kind, and friendly! Love the rooftop pool, wow what a view, and great lighting at night!

N/A - everything was great, loved the decor, breakfast, art work etc.

Firstly the reception staff were very good really helpful especially getting us a taxi on a day that it was practically impossible due to the fiesta . The hotel is not close to the old town it is a 50 minute walk it is a residential area . There were some restaurants close by . The basic room was just that fairly basic . The bathroom was tiny and very impractical there was nowhere to put anything . The bed was a double so quite small and there was only a bedside table on one side so again not very practical. I would only chose it for a very short stay . The breakfast was basic but adequate.

Good selection of breakfast food. Excellent location.

Beautiful hotel with rooftop pool and restaurant. Comfortable bed and big room.

Surprised by resort fee. Didn’t show up originally.

Frühstück war gut! Klein , aber alles, was ich brauchte! Die Lage war gut… Vieles war fussläufig zu erreichen.

Ich finde das Personal insgesamt könnte etwas freundlicher sein! Dabei meine ich NICHT den sehr netten Herrn an der Rezeption beim Check in , der Dame an der Rezeption beim Check out und dem älteren Herrn ( Facility Manager? ) , der sich um die öffentlichen Bereiche gekümmert hat… Die drei waren super nett! Aber sonst , bei den jüngeren Mitarbeitern hatte man eher das Gefühl , das man stört und lästig ist…

Schönes Hotel in San Juan

Stayed for 3 nights Very friendly staff on Checkin, the hotel is a perfect boutique hotel lovely atmosphere and nice bar and lounge area, very relaxing. Our room was nice, the bed very comfortable, bathroom a bit small not many places to put things. Water supplied daily as was coffee in our room The only slight issue was we were on the main road side and there are 2 24hr cafe/bars and on the Friday and Saturday we heard music until 4am. It wasn’t very loud and we slept ok but if you’re a light sleeper it may be an issue. Complementary continental breakfast was good. The location is a couple of miles from the old town and beach about a mile but there are lots of Ubers which are cheap. There isn’t much around in the immediate vicinity. The roof top pool is very small and very sallow which was what we had not expected. There is seating but no sun beds. We would definitely recommend it if your after a quite relaxing stay and the staff all round were excellent

😊

The place was spacious, and the location was good. The staff was friendly enough.

We had a major water leak midway during our stay and I was not super happy about how the hotel handled it. The cleaning of the water was not great. They moved us to another suite which was a downgrade. They did not offer us any credit for the downgrade. They didn't offer to help us with the move. We accidentally moved some of the minibar items (there was no minibar -- it was all in the fridge so we took what we thought was our stuff that we bought) and they charged us for all of it even though we didn't use all of it and it was left in the new room.

Not worth the money. Poor wifi connection. Clean hotel. Seemed like a Boring part of town. No close by restaurants that enthralled us, so we got a to go pizza from papa Johns. Pool is only 18 inches deep at it's deepest point, more like a bath tub than a pool. Not anything to write home about with the Continental breakfast (nothing hot). Small bar, very expensive restaurant. Definitely not worth the $300 a night that it cost us.

Desayuno bueno

Durante mi estadía el cuarto que me asignaron, el baño tenía un olor tan fuerte de las tubería que era tan incómodo hasta dormir por el mal olor.

Beautiful hotel in a great location. The room we had was stunning, huge and well equipped. The staff were wonderful - helpful and always available on reception. Breakfast was simple but given it was included, we had no complaints. Would 100% stay again. Great cafes, restaurants etc. close by as well as a supermarket. The food truck park is about a 10minute walk and is great!

Great location for santurce and Miramar districts, only 10 mins walk to T-Mobile distrito, beautifully decorated hotel with lots of 1950's features. Good sized, comfortable room, very quiet. Good selection of restaurants near by. Friendly helpful staff.

Noise from functions in the lobby area

Definitely would stay there again. The hotel was beautiful, it included breakfast and it was close to all the attractions

The room was great. Clean. Good decoration. Several places to eat walking distance.

Nothing to complain about. The service and the place is awesome

Beautiful boutique hotel. Convenient location near to Choliseo, Old SJ, Distrito, Miramar restaurants, and others. The staff were very friendly and helpful. The bedroom was so charming, comfortable bed , linens so clean… love it. Definitely, I will stay here again.

Very nice hotel. Decor is beautiful and staff is very nice.

This hotel was beautiful and the staff was excellent specially Vincent at the front desk. He went above and beyond to ensure our stay was memorable and very pleasant. Thank you!

Das Bett war sehr bequem und das Zimmer schön geräumig. Das Personal sehr nett und hilfsbereit.

Das Badezimmer war sehr klein.

Very beautiful boutique hotel, super clean and smelled so good everytime we walked into the building and walking the hallways. Beautiful pool rooftop. The bar area had great service and delicious drinks. Will definitely be returning.

I felt so comfortable staying here and the staff was very polite and accommodating to all needs

Fabulous hotel! Lots of restaurant options walking distance

It was ok

Staff was very friendly. Everything about the hotel was amazing!

was a very nice place to stay. staff was friendly room was a littler smaller than expected but still nice !

Excellent staff attention. Clean rooms and smell. Centric location. 5 star boutique hotel.

I LOVE this boutique hotel and their AMAZING Staff!

This place is a gem! So pretty and clean! Great good ! Very accommodating. Will def return

Hotel suite is big, clean and very nice! Staff is great and attentive.

The property was beautiful and very clean! We loved the breakfast options and the front desk was very helpful/friendly.

The staff is so amazing, friendly, accommodating and responsive. This is a super cute boutique historic hotel.

Beautiful hotel with great access to several 24/7 restaurants. Rooftop pool was really cool. Room was amazing with great views. Short lyft ride to beaches. Super kind and attentive staff, Amazing experience.

Wonderful hotel. Well run with helpful and friendly staff. Plenty of areas where you can sit and relax in case it rains outside. Nice breakfast options and beautiful cocktail bar.

This was a great location which had food in the area and it wasn’t too far from other attractions. The staff was very helpful in providing recommendations.

Staff was extremely friendly. It’s a beautiful place. Would def stay here again.

Amazing place! Everyone was so kind and welcoming! Shout out to Dani who was so sweet and helpful with recommendations! She is a gem!

Alicia was very nice and accommodating at our arrival and check out. She wasn't hesitant in refunding the drink credit that was promised after a hiccup by the other staff members. The artsy aesthetic was very nice, but it could use some updating as the elevator is very slow. I bought my own washcloths and towels at Walmart because they were very dingy and nowhere close to white. The pillows were yellow and old under the pillowcase. I requested for flowers to be delivered to my fiancé for her birthday and confirmed several times with the staff and was told that it would be there at the 9 am requested time. After giving a grace period, I contacted the front desk to inquire about the flowers and was told they'd be up shortly. As I'm leaving to go to Pueblo I see the manager leaving at the same time to go make the arrangement and I told her I can buy my own flowers. She did apologize and brought us a complimentary bottle, told us that we had a $50 credit for the bar until we leave, and did still go get the flowers. I think this could have been avoided if communication between shifts was better. Overall I have no complaints about my stay.

My wife and I really enjoyed our stay here! The staff was so friendly and helpful. The communication was amazing! We were conveniently located to everything including beaches, food, etc. The room was very nice and comfortable! We most definitely will stay here over and over again.

The stay was amazing !! It was so welcoming and we were able to feel just right at home. Cant wait to book again one day for our return!!

We loved our stay here! Such a beautiful hotel, great location, gorgeous rooftop pool etc… We hope to return and stay here again next time we visit PR.

Very impressed with this property. The staff were attentive, and friendly. I loved how I could text the front desk and they were able to accommodate my request. Also the food and drinks at restaurant were amazing . Definitely would stay here again.

Everyone at the property was very friendly and welcoming. The hotel was beautiful and very clean. This property is a very assessable location.

The hotel is beautiful. I absolutely loved it. Very nice room and spacious. The staff were super friendly and attentive. Antonio at the lobby bar was great! I recommend ordering an expresso martini. Amazing!!! I will be back again soon.

Stayed at this property for 3 nights and we had fantastic experience. Don Rafa’s Boutique Hotel exceeded my expectations. From the friendly staff to the hotel’s cleanliness, everything was phenomenal. This hotel is beautiful, the decor and the ambience is very cozy. We had a junior suite and the room was very spacious for the 2 of us. The room had a decent-sized fridge that came in handy to store leftovers from the restaurants we explored, as well as to keep our water bottles nice and cool. The location was perfect. We went for the Bad Bunny concert and this hotel was literally a 10 minute drive from el Coliseo José Miguel Agrelot. It is also located 10 minutes away from Old San Juan and like 6-7 minutes away from Distrito T-Mobile. All in all I highly recommend this hotel for anybody looking for well-located, cozy and private hotel that won’t put a hole in your pocket. We will definitely be back!

Beautiful place! Very convenient location. c Close to the best attractions, but outside of the noisy, crowded city area. The staff was really nice and helpful.

It was a beautiful property, would certainly stay again. Lots of food options close by and at hotel

The total atmosphere was quite pleasant. The hours of operation can be a bit more extensive. The bar and pool close to early. The continental breakfast could include more protein such as hard boiled eggs perhaps.

👍

*5/5 stars* We recently had the pleasure of staying at the Rafa Hotel in Miramar, PR, and I must say, it exceeded my expectations in every way. The rooftop pool was the highlight of my stay, offering breathtaking views of the city and a tranquil atmosphere that made it easy to unwind. The food at the hotel's restaurant was exceptional, with a wide range of delicious options to choose from. Everything was mouth-watering, with rich and savory flavors that left me wanting more. But it wasn't just the empanadas - every dish I tried was expertly prepared and presented, with a focus on fresh, high-quality ingredients. The service was friendly and attentive, and the ambiance was warm and welcoming. I would definitely recommend Rafa Hotel to anyone looking for a great dining experience and a relaxing stay in Miramar.

Amazing

Beautiful, excelente staff!

Beautiful hotel, feels like you’re in another century. Customer Service was great, room was clean, room service was provided and breakfast was good! Thank you for the amazing experience!

El ambiente relajante, decoración única y buen trato.

Everything was perfect.

What a fantastic boutique hotel. The staff treats you like family. Check in is easy, the rooms are clean. Beds are very comfortable. They are in touch throughout your stay to make sure you have everything you need. We stayed in the penthouse but have also stayed in a small room there that is equally nice. My daughter lives in San Juan so we visit often. My family spent a day on the rooftop pool and the bartender made sure we had drinks all day! They brought us appetizers to the pool deck at lunch. What a fantastic place. I hope they always have availability when I’m in San Juan!

Excelente ubicación

Everything about this hotel is so charming. The hotel is in a great area walking distance from many delicious restaurants. The area is not overly touristy. We loved the decor from the movement we walked in and the staff was wonderful. We stayed in a junior suite and it was ideal for my husband and I. I would recommend this property and will be staying here again.

Everything was what I expected… the staff was very friendly and helpful with our time there… plus there were some very nice events that were at the hotel… overall for me and wife, we give it a 10/10