Fairmont Tazi Palace Tangier

The hotel was hosting a wedding, and as a result, the swimming pool and restaurant were completely privatized for the event. Hotel guests were given no alternative and were effectively left without access to these facilities. This is unacceptable, especially for guests who paid to stay at the hotel and expect full access to its amenities.

Das grossartige Personal, das Restaurant, das Frühstücksbuffet. Sehr gute Gastgeber. Danke für den tollen Empfang durch den Concierge und sein Team. Besonders hervorheben möchten wir Majda für Ihren grossartigen Service bei unserem Dinner, sie hat massgeblich dazu beigetragen, dass das ein zauberhafter Anlass wurde, gemeinsam mit anderen Kollegen wie Abderrahim und vielen mehr. Vielen Dank auch an Amina für die gute Massage.

فندق رائع ذو طلة جميلة والموظفين ودودون هند ويونس ومحمد وعمر والجميع بلا استثناء

المكان بشكل عام العاملين الاكل المرافق

خدمة تنظيف الغرف بطيئة و غير متقنه

The staff is very kindly

Agréable séjour le personnel était adorable gentil et au petit soins je recommande fortement je suis incroyablement satisfaite

Après le passage de la femme de chambre certain affaire ont disparu et n’ont pas été retrouver même après avoir été signalé

Nous avons passé un magnifique séjour au Fairmont Tazi Palace à Tanger. Un cadre absolument somptueux, un service impeccable et une attention portée aux moindres détails qui rendent l’expérience vraiment unique. Je tiens particulièrement à remercier Amal, notre femme de chambre, qui a été adorable et aux petits soins avec nous pendant tout notre séjour. Sa gentillesse, sa disponibilité et son attention ont véritablement fait la différence. Un grand merci à toute l’équipe du Fairmont pour cette belle expérience, et tout particulièrement à Amal. Nous reviendrons avec grand plaisir !

A beautiful palace on the hills of Tangier, a little oasis of quiet and charm. We really enjoyed the pool and all the amenities on site. Kudos to the staff who was so nice and helpful, they really made our stay enjoyable.

We felt like we were overcharged on certain services including transportation (double of what we would be charged with regular taxis) and laundry ($100 for small bag of laundry).

The hotel

The hotel

Le personnel Le confort Le calme Service avec 0 faute

Rien à signaler

Très bel hôtel personnel extra

Serivce they very friendly the people

Le calme et la tranquillité

Pas assez de choix pour manger

Alles was mooi eten zwembad kamers tuin services

El servicio de todo el personal, amable profesional, en todas las areas, desde la recepción, el conserje, las personas de las maletas, las del servicio de cuarto, las personas de los restaurantes extremadamente amables. Las instalaciones espectaculares

Swimming Pool, the Room, the Garden and the food, the staff were friendly and everything was perfect

È in un bel bosco, è un bel palazzo grande ha una bella piscina

Struttura molto trascurata, la camera era umida e sporca. Quando siamo arrivati non c’erano asciugamani, sapone, acqua, le finestre erano rotte. I vetri delle finestre sporchi. La cassaforte bloccata chiusa. Ho dovuto chiedere più volte di sistemare tutto prima che intervenissero. La cassaforte non l’hanno mai sistemata. I tappeti sporchissimi il bagno pieno di macchie di umidità.

There was black mold in our bathroom that smelled terrible and made us anxious. The rest of the property is gorgeous but the mold is off putting.

Chambre, petit déjeuner, le service

La piscine très peu profonde.

Le calme, le personnel agréable

Pas assez de restaurants, diversifier la carte menus

Service en staff

Dat ze day passes voor zwembad verkochten

مكان حلو ومريح

Nothing

Unfortunately, my experience at Fairmont Tazi Palace Tangier was far below the standard I expected from a luxury five-star hotel. Before my arrival, I clearly requested an extra bed, a bidet/toilet spray, and additional bottled water. Despite making these requests in advance, none of them were prepared when I arrived. I had to wait for a long time before receiving the requested items, which was extremely disappointing after a long journey. The receptionist repeatedly mentioned that this was “the best hotel in the area,” which raised my expectations, but unfortunately, the service did not reflect that level of excellence. I was also disappointed by the lack of a proper welcome and the absence of assistance with my luggage upon arrival. In addition, the room was not as clean as I expected from a Fairmont property. Before check-out, I had specifically requested a Mercedes van for transportation at 1:30 PM, but the handling of my arrangements added further frustration to an already disappointing stay. Overall, I expected exceptional hospitality, attention to detail, cleanliness, and professionalism from Fairmont. Unfortunately, my experience did not meet these expectations. I hope management takes this feedback seriously and improves the guest experience.

Great place to stay

Love to stay

Amazing place, absolutely amazing & beautiful.

Peaceful, tranquil, excellent service, super friendly, great location and not too far from the medina, port or airport.

Beautiful setting for this hotel. The reception//lobby are very aesthetic. The rooms were very comfortable and quite spacious. We liked the luxurious details of the hotel in and around the setting. The breakfast was very good quality with a huge variety. The swimming pool is a large good size. The spa which consists of sauna/steam etc was included and easily booked, via Oumayma who was very helpful. Overall i enjoyed the stay and felt very refreshed whilst on the trip.

The service/esp housekeeping was a little slow when requesting anything over the phone. If we wanted anything for ex bed sheets/ towels , it would require a few phone calls, and take about 30 mins to receive. This was a little disappointing as the hotel was not especially busy.

Het personeel was niet opgeleid.

Inchecken duurde 40 min, daar het personeel gezellig aan het praten was aan de receptie en wij maar wachten. Kreeg een rokerskamer, wat niet de bedoeling was. Kregen de kamer pas na 16uur. Werken aan het gedeelte van het restaurant, bij het ontbijt en avonddiner. Al hetgeen we bestelden duurden heel lang en kregen maar de helft van de bestelling.

Le personnel naturellement charmant et d un bon niveau. Sans snobisme mais avec une vraie courtoisie La beaute du lieu avec un style marocain respecte. Les espaces verts.

Rien n etait a critiquer

La prestation est digne d'un grand palace chargé d'histoire, un séjours de rêve

Tout était parfait

Hotel v grand, and pool beautiful. High quality food arrived shortly after our check in. Room very spacious and comfortable and enjoyed large terrace.

Wasn’t that impressed with restaurants. Went to smartest one and sat in courtyard. Food ok but not amazing for the price. Location quite far from centre of town.

Amazing breakfast with a huge spread, great staff, beautiful property all round, great location and views across the hills, great room, super clean and well maintained.

Charging ridiculous prices for water is out of order. Food offerings by the pool could be better, and service from the F&B staff - though the pool guys with parasols etc were brilliant. Didn't get a runthrough of the hotel's amenities on check in, which would have been useful.

property with good rooms and excellent facilities. It was comfortable and enjoyable.

The pool was too cold and not temperature controlled

Ima good hotel to stay in

Super établissements

The service, the staff, the facilities

The TV channels are not available to view

الفندق يتميز باطلاله ساحرة وهادئة ومكان للانتجاع فيه غابه جميلة يمارس فيها المشي

السعر مرتفع قليلا

الموظفين بالاخص زكريا حببني في طنجة وفي الفندق يعكس التصور عن أهل المغرب الكرماء

كل شئ رائع والسعر ممتاز

Wij willen graag onze waardering uitspreken voor de manager van Housekeeping en Back Office. Helaas ben ik zijn naam vergeten, maar hij verdient absoluut een speciale vermelding. Er was bij aankomst iets mis met onze kamer, maar hij heeft dit op een sublieme en zeer professionele manier opgelost. Zijn klantgerichtheid, vriendelijkheid en positieve instelling maakten echt het verschil tijdens ons verblijf. Hij nam de tijd om naar ons te luisteren, dacht mee in oplossingen en zorgde ervoor dat alles perfect werd geregeld. Medewerkers zoals hij zijn een echte aanwinst voor het hotel en dragen bij aan een uitstekende gastenervaring. Nogmaals hartelijk dank voor de geweldige service. Wij komen graag terug!

Ontbijt buffet mag wel wat uitgebreider

Wonder place to stay

I always to recommend my self to stay

Our stay at Fairmont Tazi Palace Tangier was truly exceptional and exceeded all our expectations. The hotel itself is absolutely stunning, combining luxury, elegance, and breathtaking surroundings. From the moment we arrived, we felt genuinely welcomed and cared for by the entire team. The level of service was outstanding, and every staff member went above and beyond to make our stay memorable. The breakfasts were simply excellent, offering a wide variety of high-quality dishes to suit every taste, very satisfied with Morrocan traditional food and delights. We were also impressed by the selection of refined restaurants within the hotel, each providing a unique dining experience and delicious cuisine. One of the highlights of our stay was the magnificent spa. It is a true sanctuary of relaxation, offering a wide range of treatments and wellness experiences in a beautiful and peaceful setting. It was the perfect place to unwind and recharge. Throughout our stay, we felt looked after at every step. The location is ideal for those seeking tranquility, relaxation, and a luxurious escape from everyday life. We highly recommend Fairmont Tazi Palace Tangier to anyone looking for an unforgettable stay in Morocco, and we will certainly be delighted to return in the future.

not applicable

Super mooi hotel, heel vriendelijk personeel en het hotel was ook heel proper. Zeker voor herhaling vatbaar!

Tout Un écrin de beauté et de charme

Piscina

Nada excelente

Great place to stay

I always recommend my self family and friends to stay there

the staff were very helpful, nice, and friendly

the iranian restaurant wasn't that good. the marocain was better. the spa wasn't the best and expensive the hammam wasnt working when we were there, was under renovation.

We were traveling through Spain and decided to spend a few nights in Tangier, as we had always wanted to see it. We debated about staying in the city center to be within walking distance to everything ... but ultimately, decided a 5-star resort would be more relaxing. Know that this resort is at least a 20 minute drive into the areas you might want to see in Tangier. There is no Uber in Morocco and this resort is in the hills ... so remote from towns/taxis/etc. The hotel was very good about arranging car service for between $20 - $35 each way for we wanted to get into the city. The upside is that Tangier can be chaotic with tourists and noise and activity and doesn't have many true luxury resorts in the city. The downside is you are paying $35 - $70, depending on car size each time you want to get into the city or beach. The upside is that you won't really want to leave the resort, once you enter it. It is truly a five-star oasis. The landscaping is beyond beautiful with flowers and lavender growing everywhere and it is kept up very well ... not a blade of grass or couch cushion is ever out of place. They even have a small path which they call 'the forest' with a nature walk lined with flowers. The only downside to this hotel is that one half of the hotel overlooks a neighborhood compound where people live. We had a rooster outside our room, which would crow loudly every 15 seconds ... all day long starting at 6 a.m. You could hear it through the glass door but to sit outside on the balcony was tough to do because it was nonstop loud crowing. Also dogs were barking and people were partying at night. My suggestion is to ask for a room on the forest side vs. the side overlooking the neighborhood. We had a suite with panoramic balcony. Aside from the sounds of rooster, dogs, voices and people being able to look into our balcony, it was a big balcony with lounge chairs. Perfect for sitting with a glass of wine and looking out into the distant city's lights. The suite itself was very spacious with a separate dressing room/closet ... luxurious marble bathroom with a big soaking tub and shower ... a living room area and a bedroom area, separated by a partition with a TV. The bed was a little more firm than I like ... and the couch was terrible as the cushions slid around with big gaps in them, making it difficult to sit on. The bathroom shower and tub were the best part of the room and having the wardrobe connected made it easy to get ready with privacy. The pool area is great. It was never tough to get a lounge chair and there were so many places to sit. Many hotels and restaurants do not serve alcohol in Morocco, however at this one, they do and there is a pool bar you can order from. The water temperature was on the cool side but tolerable. Downside is for some reason the pool closes at 6 p.m. There is nothing better than a night swim so I'm not sure why it closes so early. We ate at the restaurant one night which was fantastic. The tanginess we had here (especially the beef) were the best we had in Morocco. Of course it was much more expensive than in town but the flavours were so on point ... and it came to the table bubbling. Most of the other restaurants we ate at in Morocco did not seem freshly made from the oven. Also, spend the extra money and get the package which includes breakfast. It was amazing and one of the best buffets we have been to with a lot of variety. You really must see it to believe it. Lastly, the staff was truly 5-star. We literally didn't encounter even one person who didn't seem to love their job. The concierges were so helpful with booking cars, making recommendations, getting us good restaurant reservations, etc. They even gave us their what app numbers to ensure that we were connected. The workers at the breakfast buffet were so friendly and conversational and taught us a lot about the country/city. One of our drivers Boulaiz was the highlight of our trip. He was so nice and helpful. Overall, I would highly recommend this resort to lose yourself in relaxation, if you are okay with not being in the city.

Very good hotel with all amenities you need. Amazing breakfast, swimming pool, room, wellness…

Car dependency to visit Tangier and value/money of dinner was not good.

L'établissement est luxueux, le petit déjeuner est très varié et de qualité et le personnel dans son ensemble est très compétent. Le Spa est raffiné. Le Manager, Monsieur Osman est exceptionnel.

rien

الموقع و الإطلالة على المدينة مساحة الغرفة

وجود آثار عناكب و حشرات عند استلام الغرفه تم طلب صيانة للغرفة اكثر من مرة ولم يتم التجاوب مرافق السبا خصوصا الجاكوزي و الساونا دون مستوى النظافة

Tout était absolument parfait Un établissement vraiment exceptionnel à tous points de vue (service, personnel, emplacement, prestations….) Nous n’avons qu’un regret ne pas y être resté plus longtemps Nous avons une longue expérience des 5 * dans le monde ce Fairmont est dans le top 10 Il faut absolument faire les visites de Tanger et alentours avant car une fois dans l’hôtel on n’en sort plus

Rien

The property itself is very beautiful with marvelous landscaping. The staff were very polite. Enough food option in the hotel.

Lower floors of the property you can smell sewage water. They are working to fix the issue

EVERYTHING THE TEAM THE FOOD THE LOCATION THE POOL THE SPA

I loved everything

Ottima!

كل شيء جميل و مميز كانت تجربة استثنائية انصح وبشدة

كل شي مميز من موقع و فريق عمل و تعامل و اثاث و الفطور كل شي ممتاز

لا شي

Great place to stay

I always recommend my self snd family to stay here

La suite est très très spacieuse et bien aménagée. Le wi-fi fonctionne très bien et quasiment partout. Le kids club est très agréable! Les services proposés par le spa sont top avec une grande disponibilité. Mention spéciale pour la masseuse Ferdaous qui a des doigts de fée.

Les membres du personnel sont très gentils dans l'ensemble mais l'équipe de ménage manque de rigueur (pas de peignoir dans notre chambre jusqu'à ce que je les réclame 24h après notre arrivée, déchets en papier dans le dressing présents à notre arrivée et durant tout le séjour...) et l'équipe du restaurant manque de professionnalisme (le personnel se sert et mange en même temps que les clients dans la salle, service en salle lent malgré le grand nombre de serveur, communication difficile en raison d'une barrière de la langue avec certains serveurs ne parlant ni anglais, ni français...).

Es un hotel extraordinario. Como su nombre lo dice, es un palacio. Todo es hermoso, el inmueble y la decoración finamente trabajada para deleitar a los huéspedes. El servicio es único. Realmente se preocupan por el bienestar y por desarrollar una experiencia memorable.

Wonder place to stay

I always prefer my self and family to stay

Wonder full place to stay

I recommend my self and family members in this place to stay

We had the distinct pleasure of cooking alongside Chef Ouadia Benmazhar and his associate chef Karim (a). We arrived to warm smiles and extreme professionalism. After a few minutes we all laughed, chopped, marinated and bonded over our lack of knife skills and Chef Ouadia’s profound talent. We made tasty traditional Moroccan dishes. Once we were done the staff set us up at a beautiful table and the food we created was served in a three course meal. By the way- the finished product was delicious. This is a spectacular way to learn about Moroccan culture and cuisine. To have a chance to learn alongside Chef Ouadia and Karim (a), is truly a gift.

Wonder place to stay here i always recommend my self and family members here

I like the most best place good looking nice services easy to book online

Un cadre unique , prestigieux à la hauteur de mes espérances

Wonder full place to stay

Very clean and nice personnel

Todo es espectacular, maravilloso, la piscina magnifica. Todo el mundo muy amable. la habitación maravillosa.

La sauna húmeda no funcionaba y el jacuzzi no tan limpio. Llegamos a las 830 am , habíamos avisado y nos dijeron que perfecto, pero tras una hora de espera , dijeron que la habitación no iba a estar. Nos fuimos regresamos a las 1445 y tampoco estaba la habitación. Tuvimos que esperar hasta las 1530

Unparalleled Luxury and Service extraordinary 5-star hotel perched high in the hills of Tangier. From the warm greeting at arrival to the exceptional dining and cozy bar area, everything about this resort feels exclusive and peaceful. The staff was extremely attentive. We would like to especially recognize: • Wassim at the Front Desk who was very welcoming & showed us the hotel services; Karima during breakfast who was very pleasant; Majda at the Moroccan restaurant (Social Room) who provided great service, and food suggestions; and Nehza at the main floor bar lounge. Thank you to all of you and others at the front desk, and the breakfast room!

A beautiful hotel, immaculately clean, in palatial surroundings. The rooms are a very generous size and beautifully designed and the bath rooms are gorgeous too. The hotel generously left lots of fresh fruit, nuts and Moroccan sweet treats for us when we arrived. The staff are amazing, so friendly and can’t do enough for you, service with a smile and very professional. We really enjoyed our one night stay here and will definitely come back.

Nothing It really was a perfect stay

L’ambiente è la posizione , il servizio è la disponibilità

Il riordino della stanza non sempre all’altezza

O check in da maiorias dos hotel é as 14 horas, cheguei as 16:30 no hotel e tive que esperar ainda uma hora e meia para arrumarem o quardo. A sauna seca e unida do hotel não funciona nao aquecia suficoente. O restaurante iraniano atendimendo foi pessino. O ponto forte do hotel e sia arquitetura.

Très belle hôtel Mais mal placé

Emplacement, accès , vue .environnement en totale décaler avec le standing de l’hôtel

architecture et senteurs reposants et très agréables . Vue magique. personnel très professionnel et adorable, du premier jour au dernier jour. Buffet petit Déjeuner plus que parfait. sentiers forêt belle découverte. Très agréable séjour. je recommande .

Coin lecture au niveau des Salons (plus de livres sur l'art, histoire de Tanger, histoire de l'édifice en lui même...etc. Propreté des canapés autour de la piscine. Plus de choix sur la carte du restaurant piscine

The hotel is incredible, we loved the private garden and the forest beneath. Incredible walk in the morning and afternoon. Very peaceful. The bathtub has a nice window overlooking the private garden. The room is beautiful and all amenities are great. The in room dining offered great food.

This is nitpicking but I had a small issue when I reserved the hotel taxi a night before for a 6 am ride, they told me a price then when I was paying directly before my ride they asked for a higher price. One more thing because I’m a photographer :), they have beautiful old photography in the room wall, but one of the photos is printed twice with two different sizes, for me this weakens the collection, they should replace the smaller print with another photo. This comment shows that I don’t find much to complain about :)

La gentillesse du personnel La beauté et l’élégance de la decoration

Il manque un espace vert pour jouer avec les enfants au ballon La piscine n’est pas chauffée c’est dommage

Absolutely top notch experience at The Fairmont Tazi Palace! From the picture perfect view of Morocco, lovely rooms, refreshing pool, beautiful Forrest walk, spa and your choice of 3 restaurants, this property has it all. Best of all is the professional, passionate and genuinely gracious staff. A particular favorite was Najim who assisted us with breakfast each morning. He was kind and funny and helped me remember all my belongings. This is a do not miss experience. Cheers!

My stay at the Fairmont Tazi Palace was everything I was hoping it would be, a truly beautiful and relaxing experience. The staff in particular are all absolutely stellar and couldn’t have been nicer or more helpful. I’d especially like to call out Yasmine and Abdullah for making each breakfast a highlight of my day! Try the mint tea, it’s an absolute treat 💚

-beautiful & luxury interior -tasty food

- reception desk doesn’t accept 500€ banknotes and there are no warnings about it in advance - you can’t pay for food at check-out. We had very unpleasant situation with the staff: when we returned to the room after dinner reception desk called us and told us that we must pay immediately and that we can not do it upon check-out. The guy from reception came to our room for money in several minutes. That was quite rude and doesn’t match expectations from a 5-star hotel - after breakfast we had similar situation: we literally were convoyed to the reception desk to pay for it. - staff parks luxury cars in front of the entrance door and common cars are hided far from it Overall the hotel itself is big and beautiful but staff’s attitude made us feel very uncomfortable there

The place is stunning, exceptional and absolute beautiful in any way. The girls at reception and concierge guys super friendly and helpful. Room was also exceptional, large, pretty, with very comfy bed, gorgeous bath and balcony. The welcome water sweets and fruits were highly appreciated. Hole ways, all the black and white professional Moroccan photos were mind blowing. The spa was also gorgeous. I used the sauna and had a massage treatment I fully enjoyed. Chaimae who is managing the spa was absolutely friendly nice and super helpful. She assured me booking a treatment and showed me around. She even helped me with the locker. Rest salon and showers were very nice too. Water and herbal tea available. Jacuzzi looked good as well. The steam room was not working but the sauna made it for it. My massage therapist - Hanane was very good, nice, courteous, friendly, and professional. Wish I spoke French to have some conversation with her as well as more time to experience more treatments. Breakfast restaurant Curdo was very pretty and breakfast itself sumptuous. (only negative was one of the breakfast attendant - young shirt guy with short haircut and childish face who was around coffee machine making coffee for the older French couples whom we asked few times for warm milk for our coffe we made ourselves - I am a coffee connoisseur- and he promised bring it in a sec and then went on with his texting in his phone and forgot us in a blink, hence we never got the milk. We were in a hurry to leave early as a long drive ahead and never asked for his name. He was the only flaw or a little black dot in the whole beautiful picture / well orchestrated machine the palace is. The piccolos and car attendants were also amazing and treated our car well (we had some oldish beat up Dacia Duster rental from marrakesh Avis). I wish we spent more time and experience the pool but now have a reason to return. Thank you for the great hospitality