Moet Cartagena Hotel Boutique - Adults Only

Great location and facility as well as staff were excellent!

We had an excellent stay at this hotel. The location is unmatched and the staff are incredibly kind and helpful. When we come back to Cartagena, we would want to stay in the exact same place!

Although the service was excellent, details like arriving at the room and finding the AC off, no complimentary bottle of water, first-floor room, you can hear conversations, lobby was always hot.

Xyz

nice staff

Ante todo la amabilidad de Esteban y Norelys siempre atentos y eficientes , un hotel muy agradable, bien ubicado y bonito dentro de la zona amurallada , el desayuno muy rico y variado , muy buena elección 👌

Great experience, particularly given the outstanding service of the staff!

Cute hotel with good service and comfortable facilities. Included breakfast was really good. If you are a sensitive sleeper, beware of the noise if you have room facing the street, the windows don't block any of the noise and you'll hear every car driving outside.

Todo ha sido más que excelnere

The room and hotel was beautiful. We had views of the ocean. Hotel is quiet but close to the action (5 min walk). The breakfast is included and very good. The staff was very friendly, but seemed unorganized. Water in the room is NOT free (no sign of price but got charged at check out). Room cost is quite expensive for Colombia (would have thought the drinks in the room were included with that price). Overall it is a beautiful hotel, but maybe would stay somewhere a bit more reasonable.

Mi estadía en el Hotel Moet de Cartagena comenzó de forma muy positiva. El servicio del personal fue siempre amable y atento, el desayuno muy completo y sabroso, y las instalaciones cómodas y bien mantenidas, lo que generó una buena impresión durante la mayor parte de mi tiempo allí. Sin embargo, lamentablemente, el último día de mi estancia ocurrió un hecho muy serio que cambió por completo mi experiencia. Noté que faltaba una suma de dinero que había guardado previamente en la caja fuerte de la habitación. Realicé la denuncia correspondiente ante la policía, pero lo más decepcionante fue no sentir ningún tipo de acompañamiento, seguimiento o apoyo por parte del personal del hotel ante una situación tan delicada. Hasta ese momento, estaba satisfecho con el servicio recibido, pero este incidente y la falta de respaldo por parte del hotel hicieron que mi percepción cambiara por completo. Lamentablemente, no me sentiría seguro ni tranquilo volviendo a este lugar.

Café da manhã bem limitado, vc só poderia escolher 1 única coisa para comer se pedisse um pão por exemplo era cobrado a parte. Sou membro VIP com algumas vantagens porém tivemos que pagar para checkin adiantado e não recebemos a garrafa de bebida que teríamos direito, sendo assim preferimos sair um dia antes e ir para um hotel melhor, enfim perdemos uma diária.

Fue una estadía perfecta, el servicio fue increíble los chicos Esteban y Fabián fueron muy amables y serviciales

El hotel es muy lindo y el servicio excelente! Todo el personal es sumamente amable! La limpieza de la habitación impecable! Muchas gracias!

The hotel in general exceeded my expectations, the location was beautiful, fantastic and convenient. Staff was incredibly friendly. Water pressure was strong, AC was cold, bed was comfortable. Only two issues, we were in the room in front of the kitchen/bar and next to the stairs. We could hear conversations of the staff and footsteps of people walking the stairs, they woke us up, other than that, the experience was great.

Me encantó. Tuvimos un pequeño problema con el agua caliente, el resto estuvo excelente. Gran location

Very nice welcoming and attentive the staff, located in the outer ring of the historic city limits

Amazing people who work there. The room was alittle too dark. Food great!

Un lugar muy tranquilo, todo muy limpio el servicio y comida excelente, volvere!

OMG beautiful and the staff are amazing. Maira and her staff make you feel safe and welcome. We loved this beautiful hotel. The food, the rooms and the service were excellent.

Staff muy amable, ubicación excelente y habitaciones cómodas.

Great stay- friendly and attentive staff. Highly recommend

I had an amazing stay at Moet Cartagena . The staff were incredibly friendly and went above and beyond to make sure my needs were met. The room was spotless, and the the location was perfect—close to restaurants, shops, and the historic center . I especially think that they should improve the breakfast, give more options and have a menu printed out for the guest. Highly recommend!

This was an exceptional 5 star experience! I definitely chose the right place for my friend and I to celebrate my birthday. The property is beautiful, the staff is extremely friendly, and the location is perfect. They went above and beyond to ensure I had the best birthday I could possibly have at their property. I would not hesitate to return the next time I am in Cartagena.

Moet is a beautiful hotel boutique. It’s super close to everything yet quiet from all that Cartagena has to offer with an amazing sunset view from the rooftop. Cartagena is an awesome city to visit full of colors, music, food, entertainment and tours. The staff is extremely attentive and polite. A special thanks to Mayra, Mari, Y Zerlis for taking care of me while I wasn’t feeling so good. Thank you for my husband’s surprise birthday dessert. And thank you to Esteban for being so kind. I can’t recommend Moet enough! I already know where I’ll be staying for my next Cartagena adventure :) thank you so much! God bless you all!

Beautiful hotel in walled part of the city, close to shops and restaurants. Staff and service were excellent. Would highly recommend this hotel if you like boutique hotels!

Moet Cartagena Boutique is a unique experience. Elegant, quiet and very clean, both in the rooms and in the rest of the facilities. The staff is very attentive to guests' requests, especially Hector, who offers very good guidance regarding interesting places to visit, where to dine and about the history of the city. We are very grateful to everyone, and we will definitely return to Moet Cartagena Boutique.

Buen hotel

This hotel is a little oasis amongst the business of Cartagena. The staff is very nice and friendly. Would definitely be back to stay again!

The staff made our holiday a five star experience. It’s a Beautifully decorated boutique hotel in the heart of cartagena. Local to all the sites and a 10 min taxi ride to the local beach. The staff could not do enough to accommodate our every requirement. The breakfast was mage fresh for us every day. The bedrooms were immaculate and spaces. Highly recommend 5⭐️

Amazing! Hotel boutique is a classy chic, super highly tech unique place. Everything in the room is automated, everything! Omg the breakfast 5 stars, and the service; well what can I say. Very nice, absolutely well located, great restaurants nearby. Enjoyed the pool in the first floor, very private and amazing decoration and style. Will definitely come back soon.

Excelente servicio y las habitaciones son muy cómodas. Muy recomendado.

All staffs are very friendly and nice! Good compliments breakfast well managed facility highly recommended!!!

Perfecto

El mejor servicio, el hotel esta hermoso al igual que las amenidades. Súper céntrico Lo mejor es el servicio, tienen un trato y atención espectacular

El lugar muy bonito y además de que el personal te hace sentir como en casa, son muy amables y lo hacen con mucha energía y felicidad. Bryan es uno de ellos con los que tuve mucho contacto y un 10 para el. Seguro vuelvo a ese lugar.

Todo excelente muchísimas gracias, el único problema en mi opinión era que el wifi no funcionaba y las pocas opciones para desayunar (menú y horario) Sin duda cuando regresamos a Cartagena nos alojaremos ahí nuevamente, excelente ubicación y gran servicio por parte de todos.

The hotel is beautiful, boutique and cozy. The location is great. The best part of our stay is definitely the staff. The service was absolutely outstanding. We will come back!

Ein tolles Boutique Hotel mit exemplarisch Service. Sehr Aufmerksam das Personal kann nur empfehlen!

The staff is very friendly and accommodating. The hotel itself is gorgeous and not open to the public which was a plus. Our room had was 2 levels, washroom and shower/streamer on the 1st with the bedroom and balcony with ocean view on the 2nd. The room was incredibly designed with its layout and vaulted ceiling. The only drawback was there was a lot of ants in the washroom. While we could look past them it was somewhat off putting.

The property only has seven rooms and is amazingly stylish. The staff were very friendly and the breakfast was gourmet. It was probably the best post eggs and avocado that I’ve ever had. It is close to town city center but fairly quiet for Cartagena. We will definitely be recommending other stay there in the future

A very unique and charming place, the staff were very pleasant and helpful. The perfect boutique hotel that I would recommend !!!!

We stayed for four nights with our teenage daughters. The hotel is lovely and the staff is excellent—extremely kind. They went out of their way to walk us to a drugstore when we asked for directions. They also arranged a driver for an outing and gave us tips on where to go. Nicely located in walkable distance to the action but in a quiet corner. The google control of the rooms was a bit unnecessary from our point of view but a novelty nonetheless.

Wonderful restored boutique hotel with few rooms. Staff was so helpful and ready to care for every detail. Wonderful location across from teatro Heredia right on the old town wall by the sea safe to walk and quiet at night with many options.

The sign for the hotel is small and not lighted, so it was hard for the taxi to find the hotel. Marketing 101. The staff is very kind and helpful and patient. It is in the centro historico so they have to work with the old building. The location is convenient to the restaurants and bards in Centro. There was no closet, which makes unpacking and organizing hard. They do not provide free water, which I find annoying and not consistent with the boutique hotel genre. My bed had 2 large sex stains on the comforter. It had been washed but the stains were very visible right on the lower corner. How someone did not throw it away or turn it over so it is not visible is hard to fathom. The breakfast was good, but the dining area on the rooftop is kinda dumpy, and I got bit twice by a mosquito in 3 minutes. Put repellent on before you dine there. The room uses voice control, which is a hassle to learn especially if you arrive late and tired. It's not a bad value for the money I paid on Expedia, but arrive with modest expectations if you book.

Espectacular hotel gracias por hacernos sentir en casa !

From the moment we got there, all the staff were super friendly and accommodating. I have never stayed at a boutique hotel but it was amazing. Everything about our stay was great! It was so hard to pick a hotel in the walled city because there are so many options but i'm so glad we went with them! Thank you for everything!

I don't normally give reviews, but this place was weird. First the pros: beautiful interiors, nice rooms Now the Cons: Located on a noisy corner, and rooms are right off the lobby overlooking the street. Windows don't have bathrooms, so noise and mosquitoes get in...all day and night. Bring earplugs and bug spray. You need to be let in and out everytime, so you feel like you are in a prison. The young woman at the front probably means well, but clearly has no formal training. This is a new hotel, but due to lack of training they have a nice property being completely mismanaged. When I lost my room key, I was reprimanded instead of being given a new key. They then let me in my room everytime I arrived. They they tried to charge me for the lost key card upon checkout. The wifi worked maybe 20% of the time. I recommend you stay somewhere else until the owners find someone who can properly manage this property. There are far better hotels in the city for the same price.

La estadía fue espectacular! Ángela (Gerente), así como todo el staff del hotel fueron muy atentos y serviciales. Ángela conoce los mejores lugares para ir a comer en Cartagena y sus recomendaciones fueron siempre atinadas. El hotel cuenta con todas las comodidades y para usarlas te ofrece la tecnología para administrarlas desde tu celular (aire acondicionado, luces, TV, etc.). Los desayunos son exquisitos y con mucha atención al detalle. Aunque el clima estuvo lluvioso, Ángela y su staff hicieron de mí visita algo encantador.

Es una casa muy hermosa muy bien decorada con unos colores muy bonitos tiene una piscina interior muy linda pero es caluroso Deberían tener mas ventiladores en las paredes que aliviáne el aire caliente y el Ambiente pesado del calor Sino es un lugar muy lindo y el Desayuno Perfecto Cama y sábanas muy buenas

I loved my stay here. The staff was so caring, and personable. It was in walking distance to a good amount of things. You could also Uber to things. The hotel is small and only serve breakfast, but it was still wonderful.

Sin duda me volvería a quedar en este lugar.

MOET was an amazing experience! The management, Angela and Julian, were welcoming from the moment we arrived. The staff addressed us by name the entire stay and were attentive to our every need. From recommendations if where to eat and directions to places on interest, to making sure everything was to our liking. MOET takes place in house built in the 1500's which was renovated to a tasteful and beautiful boutique hotel. Tasteful decor, music, and ambiance in every corner with a beautiful intimate rooftop to enjoy a drink while watching the sunset. We found our home away from home in Cartagena.

It was great!

Angela and the rest of the staff were very attentive to our needs and accommodation. Highly recommend this property.

DO NOT STAY HERE. THEIR REVIEWS ARE FAKE. The hotel is cute and the staff were initially friendly. Unfortunately things went immediately downhill after check-in. Everything in the room (lights, TV, drapes, AC, etc) is controlled by your phone, this becomes very annoying when you have to open up a web browser and go through their "smart system" to do anything. Their internet works 5% of the time and your phone needs WiFi to control anything so when you disconnect from WiFi you can't control anything in the room. Super frustrating. The bathroom window has no glass so hot air, street noice and mosquitoes flooded in all night. All power/AC shuts off as soon as the door opens. Anytime my girlfriend would leave, I would be sitting in blackness and then would have find my phone to turn on lights, TV, and AC. A real hassle and you come back to a 95 degree room with 100% humidity, takes an hour to cool down. The hotel’s front door locks from both sides and can’t be opened without a key. Anytime you want to leave, you need to find someone to let you out. This is very unsafe in the event of a fire and was very annoying when we got stuck outside for 20min without anyone to let us in. No hot water, and the staff was very rude when I wanted to stop by my room with a friend. On top of that they were banging on our wall all day doing some kind of work. I immediately booked another hotel, left, and they refuse to refund me. Do yourself a favor and stay someone, anywhere else.

From the first moment to the last wave goodbye every little detail was taken care of with a smile and with pleasure. Gorgeous hotel, small, in a nice city location away from the craziness yet close to everything. Staff went way above to make our stay outstanding. Breakfast, rooftop sunsets, refreshing pool, comfy beds Moet is a standout. ❤️

El lugar es precioso decorado como de revista. Es super amplio y las habitaciones muy cómodas y limpias. El desayuno estuvo muy bueno con diferentes opciones a la carta. La ubicación del lugar excelente todo queda muy cerca, tiendas y restaurantes y el famoso mirador. Todo a muy poca distancia puedes recorrer las calles y se siente muy seguro. La atención del personal fue lo más bonito, te hacen sentir bienvenido y como si estuvieras en casa. 100% recomendado.

Precioso hotel, diseñado y decorado con mimo. Habitación amplia, con buenas instalaciones. Bonita piscina y terrazas para contemplar la puesta de sol. Estupenda localización dentro de la ciudad amurallada. Increíble servicio y atención del personal.

If you’re staying in the Walled City in Cartegena stay here! This property is amazing, with bright, clean & comfortable rooms. There’s a perfect view of the sunset from the rooftop and the outdoor terrace is great for enjoying breakfast (also amazing!!). It’s a small property so the service is personalized and their attention to detail is amazing. It’s also a superb location as you’re within the walled city but it’s not quite as rowdy and the central area can get at night.

If I could give this property a 20 I would!! 5 star all around !! They make you feel right at home, the location is completely walkable to anything inside the walled city. Julian Heredia the manager is a man of word, and Anyela we were well greeted. The staff went above and beyond for us. It’s super safe they worry about their tourist and if we make it back to the hotel safe or not. My favorite part had to be that they get the room ready for you before bed, by leaving a bottle of water on you night stand with a chocolate. The esthetics of the place was pleasing. Everything about this place was absolutely perfect !!! If staying in Cartagena look into this place you won’t regret it !!