Hotel Casa del Gobernador

Terrible experience.. breakfast with limited options. Our room was near to the kitchen at the staff arrive at 4 am., talking loudly, laughing and setting out clutery and plates.

Loved this place. right in the center of town, very nicely done on the inside, super cute. The breakfast was delicious, the pool was perfect for cooling down in the afternoon and we would come back!

The property is extremely nice It is a boutique hotel, so expect small rooms with just what is needed. Pool area is amazing and I will heartily reciben the gobernador cocktail with either rum or bourbon.

Beautifully restored older building, with quaint rooftop pool to cool off from the local heat/humidity. Pleasant staff and delicious breakfast featuring local specialties. Quiet room in heart of city.

Lovely boutique hotel right in the heart of the wall city. Within walking distance to restaurants and other attractions. Eli at the reception was very friendly and pleasant. Juan at the restaurant provided excellent service. Breakfast was very good, with many options. The jacuzzi was not warm. We were told it would take a while to heat up, but it didn't. Overall

Loved the location and rooftop!

The lady who was in front desk had a very poor communication skill with poor english ability so we had a very bad experience with her. She wasn't friendly at all.

Super place. Would love to stsy again.

Lo único era que recepción no tiene Aire acondicionado! Pero fuera de ello! INCREÍBLE!.. buena ubicación, el servicio de todos es increíble la habitación fue fenomenal.. el poder salir caminando a todos lados es súper cómodo!…

Wry nice hotel everyone was friendly and the accommodations were great

Staff is amazing. Great service from the moment you walk in. Room was big , breakfast was amazing every day. Close to everything. Extremely quiet room !

This hotel is right in the middle of everything. Most ealking tours meet at the clock tower which is a 4 minute walk away. It is never lonely or desolate. And while there are vendor and tourists all over, I was never bothered by any noise. The hotel was extremely clean. Breakfast was also really good. The front desk staff were all so friendly.

The room was great and the staff was wonderful.

Nice location in the walled city, close to restaurants and attractions. The breakfast is excellent and our room was very clean with daily housekeeping. Will stay there again next time!

From the moment you arrive you can tell why going to a boutique hotel makes a difference! As a welcome drink and warm hand towels is what’s provided. The hotel is 12 rooms with two bars one rooftop and one downstairs. The rooms are big and spacious. Our room was completely quiet being in the middle of town in which you can expect noise outside but we never heard a thing. Hotel staff is very accommodating, Jean Pierre was our bartender and was very informative with places to eat and drink around town. Breakfast was including in which I have to say each day we looked up to that part of the morning as we got handed fruits and breads with different flavors. This is a great hotel in the heart of the town and I would come back here in a heartbeat.

Safety , near to everting and very comfortable

My wife and I spent a week here celebrating our 17th anniversary. From check in to check out we enjoyed every minute. The staff was friendly and helpful, the breakfasts were delicious and filling. Great massages in our room, soaked in the jacuzzi, enjoyed the rooftop pool. Danna was exceptionally friendly and kind, treating us like family. And makes the absolute best Moscow Mule! We hope to come back soon!!

Beautiful place to stay in historic distric of Cartagena

Precio razonable y el sevicio excelente.

Excelente hotel, muy bonito, exclusivo y gran atención, repetiría sin dudarlo.

Foi uma estadia incrível

It is a lovely hotel in a terrific location with outstanding personal service. Just steps away from everything one could do in the walled city of Cartagena. The decor is clean and classic yet authentic to its place in the history of Cartagena. Each room is updated with the modern amenities you would expect at a 5-star hotel. Nice spacious bathrooms, high-speed internet, and television. There is a complimentary Colombian breakfast each day. Very high quality, authentic Colombian fare, and a few North American favorites like pancakes, oatmeal, and eggs. There is a gorgeous and intimate pool on the rooftop with a bar where staff cater to your every need. The quality of staff here was outstanding and the best of the three hotels we visited in Colombia. Jorge arranged our taxis to and from the airport and was incredibly helpful during the entire stay. The Manager, Rosanna, was engaging and constantly working to ensure everyone had a marvelous stay. Just a lovely person! Elaine was terrific at answering all our questions, arranging some great excursions, and ensuring we had everything we needed. Although Google Translate makes things easy for us Gringos, with sub-par Spanish, most of the staff has excellent English skills. This is a great hotel that is very well run. We felt safe and in good hands the entire time. Hotel Casa Del Gobernador guests are getting a great value when they visit Cartagena.

beautiful building, nice personnel, the pool is very nice. Location is perfect

Quedamos complacidos con la cortesía de los empleados volveremos en otra oportunidad ❤️

Property was clean, staff was great , beautiful property and convenience to walk around the area , felt safe and the whole experience was great . Felt like at was at someone house and we were treated very nice .

A delightful, charming oasis of calm in the midst of bustling old town Cartagena with an attentive and professional staff.

Beautiful property and staff to match!!

Fantastic property located in the center of old Cartagena. Beautiful rooms. Very nice colonial style design. Finally, just outstanding helpful and very pleasant and friendly staff. Susana on the reception desk was amazing. Jean Pier who works at the pool bar was very friendly. Highly recommended place for everyone

I had a wonderful stay here. Though it was for a short time, my party of two was throughly taken care of from beginning to end. Jorge, the night manager, made sure any questions were answered about the hotel or surrounding areas--what was available to us, what was safe, what would be entertaining, etc. He was always kind, bright, and helpful. The hotel staff were always polite and warm, as well. We had the first room on the first floor, which was concerning to me, at first, due to the music that plays. I am a very light sleeper. However, though the room wasn't soundproof to the music or people in the lobby or open seating area, it did a great job of blocking out the sounds and I slept very well throughout each night. My friend enjoyed the breakfast and sitting areas to study. I enjoyed the comfortable beds and spacious shower with excellent hot water. The rooms are a little dim for me, but overall the soft lighting helps keep you relaxed once you return indoors from the hustle and bustle of the nearby streets of the Walled City. Money exchanges are nearby with great rates; bars and restaurants are all aorund; souvenirs are easy to get close by; Great location! It is largely due to Hotel Casa del Gobernador that I had such a warm and seamless welcome into Cartagena, and that I felt safe and like I had family looking out for me if anything were to ever occur (nothing did and I never once felt as it would, btw, but it's nice to have support whenever traveling abroad).

Not great for singles.... in room visitors not allowed...otherwise a decent place to stay

Stayed here a couple nights. Upon arrival was greeted and checked in briefly. Me and wife were given a nice cool drink with popsicle. I love how private it felt compared to another hotel I stayed at. The place has a pool with Dj playing some nice tunes feid, Xmas, salsa. I love it here oh breakfast was included and really good as well

Beautiful boutique hotel. Surpassed our expectations on this trip. Excellent service and staff. Beds were very comfortable. Rooms were also very nice. Breakfast was delicious with a lot of variety. My favorite part was trying the different local fruits each morning.

The staff was amazing and kind

There was NO vip in this hotel

Great hotel with friendly staff.

Excellent property! The staff was AMAZING and made our stay memorable! The hotel is beautiful and is near everything. We plan to come back soon.

The location of the property was excellent. The staff were very helpful and friendly. Breakfast was made to order and tasted amazing. The pool was quiet and a nice spot to relax with great bar service.

Thank you for an amazing stay! The people of your hotel were amazing, one and friendly. A quiet oasis amidst the bustle of Cartagena.

Excelent place. It superated my expectations.

What a beautiful boutique hotel. It use to be the property of a governor in the 1600 where he kept the only two horse carriages in the city. Perfectly located, extremely comfortable only surpassed by the outstanding service. Highly recommended

Highly recommend. Staff and hotel was amazing!

This hotel was just lovely and our suite exceeded expectations. Large room with super comfy bed and bedding, large and well supplied bathroom (thick Terry cloth robes, nice slippers in addition to the usual body wash, shampoo, and lotion) with a tub large enough for two. Very helpful staff and great breakfast included. We would stay in this hotel again if we have the opportunity.

Perfect location, attentive caring staff. Room was excellent.

Nice rooftop pool - service could be a bit more proactive - excellent location

This is a wonderful hotel, it is well located and easy to get everywhere. Their staff is amazing, they offer breakfast and there are different options. Everything that we tried was delicious! We would definitely will be back! There’s not a single thing to complain about. Our stay was amazing!

This is a jewel boutique hotel inside the Cartagena walled city. Amazingly beautiful. Friendly staff, always ready to be attentive to your needs. I will surely return when i visit Cartagena again.

The facility is beautiful. The service was absolutely fantastic. I will definitely be back. I would highly recommend Hotel Casa del Gobernador.

The TA reviews are spot on,,, Rooms, rooftop pool, breakfast, & great customer service are all excellent here! The location is perfect inside the walled city! Special recognition to Staffer Erick, who went above & beyond to fulfill all our needs & make our stay fun and relaxing!!

Amazing!! Alan and Jose and Chapo and the rest of the staff were incredible. The made us feel extremely welcomed and taken care of! Two minor issues with the room and we came back to it fixed the next day. Very kind and attentive staff. 10/10, will come back

The hotel was exceptional, offering phenomenal service. The staff were incredibly helpful and always available to assist with any requests, making our stay truly enjoyable. The rooms were nicely equipped, comfortable, and well-maintained, providing a perfect retreat after a day of exploring. The cleanliness was impeccable throughout the entire hotel, adding to the overall sense of comfort and relaxation. The breakfast was delicious and fresh, with a wide variety of options to suit all tastes. The bars provided excellent service, offering a good selection of drinks and snacks in a pleasant atmosphere. All the amenities, including the jacuzzi and pool, were well-maintained and added to the overall positive experience. Situated on a quiet street, the hotel is conveniently close to numerous restaurants, bars, and various shops, making it easy to explore the local area. Whether you're looking for a relaxing getaway or a base for city exploration, this hotel offers everything you need for a memorable stay.

The hotel was exceptional, offering phenomenal service. The staff were incredibly helpful and always available to assist with any requests. The rooms were nicely equipped and comfortable. The cleanliness was impeccable, and the breakfast was delicious and fresh. The bars provided excellent service, and all the amenities were great. Situated on a quiet street, the hotel is conveniently close to restaurants, bars, and various shops.

The hotel was waaayyyyy better than I had expected. It was super nice and clean. It was loud outside most nights so if u want peace and quiet it may be a bit much at times. The elevator was broken so we didnt get to enjoy the pool bc the steps were too scary to walk up and down again. Definitely would recommend and stay here again

AMAZING! The food, the staff, the location, the hotel. EVERYTHING WAS AMAZING. The staff went above and beyond to make this a memorial trip for my husband’s birthday. Even surprised him with decorations and a cake at breakfast. The food at the hotel was some of the best I have had while in Colombia. The staff were all so nice and accommodating. The location is a round the corner from the action, quiet, but still close enough to it all. The hotel was clean and beautiful. I can’t express enough how great the stay was here. The pool is spacious and on the rooftop. Our flight left at 3am and the staff arranged for our cab to be there at checkout at 1:30 am. I felt completely safe during the stay. I have no complaints and will definitely stay here again. You will not be disappointed staying here. BOOK IT :)

Our stay was everything we hoped for and more! This hotel is beautiful and the staff is lovely. The included breakfast is actually REALLY good.

Excellent small boutique hotel. Very well located and services staff amazing. Always willing to help, friendly and respectful. Drinks at the pool very nice at sundown as well as breakfast Definitely repeating on our next trip to Cartagena.

Fabulous boutique hotel in the walled city of Cartagena. Service by the staff was exceptional from the minute we entered and were greeted by Fabio. Hotel was updated, clean and our room was well adorned and spacious. Staff- Fabio, Harold and Alan went out of their way to make sure we had a great stay. Breakfast was also wonderful with many choices. We also used the cozy roof top pool and had drinks at the bar. Our first time in Cartagena and I would highly recommend staying at this property. Staff made my birthday trip with my husband one to remember. We loved the boutique hotel experience.

This hotel was beautiful. We were on the 1st floor close to the street, my only complaint was early more or really late night noise from the street. Not really the hotel's issue. The staff was very friendly. Most everything is within walking distance. The breakfast was included and good. The rooms are fairly large and comfortable. Would recommend this hotel and would stay here again.

I cannot say enough about how wonderful our stay was at Hotel La Casa Gobernador. The room was elegant and beautifully appointed. The bathroom and amenities were 5-star. The bed was super comfortable and the room size was splendid. All of that, and the most wonderful part of the friendliness, the attentiveness, and the assistance of all the staff members. They treated us as if we were the most important guests and I am sure they treated the other guest the same way. We have stayed at the "big name" hotels in Cartagena, and this boutique hotel outshines them all. We will be returning and we are already recommending this hotel to our friends here in Colombia and in the US.

Fabio,Harold,Nicolas,LizMar,Sujee and several more that I cannot remember made our experience extraordinary. We especially loved Fabio. He was available for us and did more than we deserved. It was difficult to come back home. Our room was clean, the air conditioning was nice and strong and everything felt luxurious. It was the highlight of our Cartagena trip.

Excellent propriety and beautiful. I give 4 star in condition only due the elevator was not working. But the personal is so nice . Very friendly and cooperative.

Great location!

The whole experience was great, but the service from Fabio and the bartender was exceptional. Thanks!!

The house and location is nice. Personel tries to help. But where should I start? The checkin in was mediocre. Room not ready so decided to stay out and come back at about 15.45. Room was ready they said , got the key and surprise surprise; room was full with clothes and luggage of other guest. Not cleaned at all. They downgraded me after an hour to o normal room instead of the designer suite I booked for € 435.- a night . No compensation at all. On top: pool closed and rooftop also, elevator: ‘no sir, out of order’. Because I stayed here only two nights I decided to not let it effect my trip. When I checked out I asked the management lady (nice women) about any reaction or whatever via e-mail, actually normal room price instead of suite price. Still waiting…. Had to pay the few drinks of the minibar. All in all: nice location, nice house, not everything (such as pool, rooftop terrace available) and management is by I nice lade who is doing this (I think) as a job beside. Next time a proper hotel like Sofitel Santa Clara again for me.

This is a small "Boutique" Hotel. Cartagena itself, is a walk through World History, and this Hotel dates to the early 16th Century, with every space having some significance. Well executed and worth a visit.

The location was excellent. We were greeted by the most welcoming staff. The courtyard, dining area, two bars and pool area were beautiful and so clean. Even though the streets can be loud, we felt out room was quiet. The rooms were so comfortable and very nice as well. The bed was so comfortable after a long day of sight seeing. We only stayed 4 days but the staff knew us very well and were incredibly accommodating. The complimentary breakfast was delicious! We would definitely stay here again.

Hotel Casa del Gobernador is cosy, clean, and the staff is friendly and welcoming.

Hotel Casa del Gobernador is a cosy hotel in the old city of Cartagena. The rooms and hotel are clean, and all the staff is friendly and helpful. Breakfast is included in the room rate, and even though there was not a wide variety, it was tasty and beautifully presented. We really enjoyed the daily helping od local fruit. I would highly recommend this hotel .

Although this boutique hotel is in the walled city, you don’t hear exterior noise so you’ll sleep well. This is a gorgeous property with excellent customer service, friendly, professional staff, and a great location! We will definitely return!

Hotel Casa Del Gobernador is a spectacular, boutique hotel with 12 luxurious rooms near all the best restaurants and historic sites in the walled city of Cartagena, Colombia. While it is near everything, it is quiet once you pass through the front gate and enjoy the welcoming courtyard and rooftop pool. You can sleep soundly without disturbing noise from the nearby night-life. We loved the personal attention and guidance we received from Antonio at the front desk, we savored the various breakfasts offered each morning, and relaxed on the rooftop pool with a drink from the bar at the end of each day. Both Antonio and Jocelyn made great suggestions for dining and late night drinks in the old city. The building was once the colonial governor’s mansion and it was recently completely renovated and modernized with an elevator and three story waterfall in the restful courtyard. This place is well worth the splurge for an elegant stay in Cartagena.

Antonio at reception was absolutely such a rockstar to work with. He was so friendly polite and respectful. He made sure our experience was nothing less than perfection, and was also very flexible with us when we ran a bit late during our check out. Would definitely stay here again :)

i was at the end of december with my girlfriend till new year at casa del gobernador hotel, and we had splendid atention by Antonio, he gave to us some tips about good restaurants also suggested to us good references with graffiti streets, Antonio was fantastic he cared about us, the house is so pretty and breakfast wonderful

My family and I had one of the best experiences staying at this hotel hands down. Besides the great centralized location in the old city, it is very safe and secure and that it boasts such beautiful rooms, the staff will truly make your stay unforgettable. Rossana, the general manager captains a great team. Carolina, the front desk manager will greet you with a smile and friendly energy as well as her terrific receptionist team members Yoselin, Humberto, Sebastian and Antonio who all lead with kindness and will not only look out for you but give you great restaurant suggestions and help you get anywhere you may want to go. If you need anything, Harold is always available if you need him and has a great personality. Also, look forward to a delicious breakfast made with love by their Chef, Janet. Don't hesitate to book your next stay here at Casa Cochera del Gobernador, you won't regret it.

Staying at this gem in Cartagena was an absolute delight. The standout stars of the experience were the impeccable staff, especially Antonio, Harold, and Humberto, who made our stay exceptional. Antonio’s dedication to ensuring our safe travels to local restaurants was a thoughtful touch, and the hotel’s stringent security measures provided peace of mind throughout our visit. The spacious rooms and living areas offered a perfect blend of comfort and luxury. The homemade breakfast prepared by the talented kitchen team was a delightful culinary experience. Moreover, the rooftop pool at a nearby hotel, easily accessible and accommodating, added an extra layer of relaxation and luxury to our stay. A truly remarkable hotel with a staff committed to providing an unforgettable experience.