Aston Inn Cilacap

Muy limpio, silencioso y con smart TV para poder ver YouTube en castellano, en otros hoteles no hay

The bill should be given when payments are made instead of when checking out. Upon checking out, the bill was not given until asked for.

This hotel is good for what it has in this city. It probably has the best breakfast available in cilacap from any hotel. Me and my wife enjoyed my stay and this is a good hotel for shoet term visits.

Good service, good breakfast, everything is good

When I arrived at the hotel, the reception informed me that they do not have any cooperation with Booking.com or Agoda. As a result, they refused to honor the reservation I had made through Agoda. I was left without a room and received no form of compensation or assistance from the hotel. The receptionist also claimed that they had attempted to contact Agoda regarding the issue. However, when I asked for a screenshot of the conversation as proof, they only typed the message to Agoda at that moment—suggesting that no prior attempt had been made. This raised serious doubts about the honesty of their communication and their willingness to help resolve the problem.

Good for Cilacap standard, nice room facilities

Pool is a bit small and the gym isn’t too well equipped

Good place, and comfort, friendly staff her name miss "Mahisha"

Too small room and don't have smart tv

Location

Nothing, the AC is broken and I couldn’t sleep app night long

Staying at Aston Inn Cilacap was an incredibly satisfying experience. The front office service was super friendly and efficient, the rooms were clean and tidy, the bathrooms were great, and the food was delicious with plenty of options. This hotel has become my favorite in Cilacap! The Google Nest facility in the room is also awesome, allowing us to call the reception or restaurant just by speaking. All the staff were friendly, including the security, who were really helpful in guiding us when we were confused and directing us on parking. Plus, the hotel features a cool gym and swimming pool, and there's also a spa for relaxing after a busy day. The whole experience at Aston Inn Cilacap was truly comfortable and enjoyable!

everything is good, this hotel is close to everywhere, the employees are also friendly the room also very clean

The only thing that makes me a little confused is that the elevator can only be used to go to the room. I can't see the gym swimming pool available at the hotel.

near to the beach, few km only.

It's a 3 star hotel, not a 4 star as they claim. The services staff training needs to be improved. The room was a bit damp, and the air conditioner was not cold enough. I did not try the other facilities much. The hotel needs good cleaning training.

Location

Unclean room with cockroach, dirty water for shower for 2 out of 3 booked rooms, slow response of the staff for the dirty water complains, then change room with broken window.

Everyone has been very accommodating. The buffet food nights have been great and the steak house is decent. Room is nice and pleasant. Only glitch is being near lift service and near meeting room which has made it noisy at times. Overall has been good. Recommend 😊

We like the google call system 😊

Nice staffs, good location

The hotel AC is horrible, the gym is not working, we had some period of dirty water, the pillows are too big

hotel with modern facilities and the first smart hotel in Cilacap, highly recommend staying here, good food and lots of variety, you can see the sunset and sunrise from the swimming pool on the rooftop, as well as a large parking area, There is kids swimming pool, gelato and coffee shop and google nest in all room type, so you have an assistast in the room (Google Assistant) its connect with smart android tv and call to resepsionist